What's New in Zoho Billing Q2 2025

What's New in Zoho Billing Q2 2025

Hello everyone,

We are excited to share the latest set of updates and enhancements made to Zoho Billing in Q2 2025, ranging from image custom fields to support for new languages. Keep reading to learn more.

Upload Images From Your Desktop to Email Notifications

You can now upload images from your desktop to your email notifications.

To upload images to email notifications:
  • Go to Settings > Reminders & Notifications > Email Notifications
  • Select a template, hover over it, click the dropdown that appears, and select Edit
  • Click the Upload icon and select Upload in the Add Image pop-up that appears.

Apply Line Item Discounts With Avalara Integration [United States and Canada Editions]

We now support line item level discounts for organizations integrated with Avalara. You can apply discounts directly to individual line items, and Avalara will accurately calculate taxes based on the discounted amounts.

Exclude Optional Fields When Pushing E-Invoice [India Edition]

You can now choose to exclude optional fields when pushing your e-Invoice to the IRP.

To exclude optional fields:
  • Go to Settings > Taxes & Compliance > Taxes > e-Invoicing
  • Click Configure next to Configure optional fields for e-invoice push. 
  • Select the optional fields you want to exclude, then click Save.

Tier Pricing Breakdown

You can now view the pricing breakdown directly for line-items that have tier-based pricing while creating transactions.

Note: This feature is currently supported only in Subscription Quotes.

Xero Integration [South Africa and Global Editions]

Xero is cloud-based software allowing you to simplify the accounting process for your customers' subscriptions. 

Previously, the Xero integration was available only in US, UK and Australian editions of Zoho Billing. Now, we have added support for Xero integration in the South Africa edition and organizations in the Global edition with location set as South Africa, US, UK, New Zealand or Australia. 

If you are using the mentioned editions, you can integrate your Zoho Billing organization with Xero to manage your finances with features like bank reconciliation, multi-currency accounting, and more.

QuickBooks Integration [ Global Edition ]

QuickBooks Online is cloud-based accounting software for small businesses. We have extended support for the QuickBooks Online integration to organizations in the Global edition, with location set as US, UK, Canada or Australia. If you are using the Global edition of Zoho Billing, in the mentioned locations, you can integrate with QuickBooks Online to manage accounting for your customers' subscriptions effortlessly.

Image Custom Field

This feature is currently in early access. Reach out to our support team at support@zohobilling.com.
Zoho Billing now supports adding images as custom fields, allowing you to upload and display images directly, which will also be visible from the transactions Details page. You can also display the image custom field in PDF templates, enabling you to display the image to your customers in the exported PDF.

Filipino and Bahasa Melayu Language Support [Global Edition]

You can now use the Global edition of Zoho Billing in the Filipino and Bahasa Melayu languages. This is particularly useful if your business location is set in the Phillipines, Malaysia, Indonesia, Brunei, Singapore and Thailand.


Standalone TDS Payments

Zoho Billing allows you to record standalone TDS payments for both single and multiple invoices. This is helpful in cases where the transaction date for the TDS payment is different from the invoice payment date.

Prorate One-Time Addons

When you update a subscription in the middle of a term and add a one-time addon, you can choose to charge your customer only for the remainder of the subscription's billing cycle.
Note: You can prorate one-time addons only if you have enabled Prorated Billing in your organization.
To prorate one-time addons:
  • Navigate to Settings.
  • Select General under Subscriptions.
  • Enable Prorated Billing.
  • Enable Prorate one-time addons when editing subscriptions.

Send Payment Links via WhatsApp

If you have integrated your Zoho Billing organization with WhatsApp, you can now directly send payment links to your customers via WhatsApp, offering a faster and more convenient way to request payments.
Note: You need to create a WhatsApp template from Settings > Reminders & Notifications > WhatsApp and get it approved by WhatsApp before you can send them to your customers. 

We'd love to hear what you think about these features in the comments below.

If you require any assistance, please write to our dedicated support team at support@zohobilling.com – we'd be happy to help!

    Access your files securely from anywhere









                          Zoho Developer Community




                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts



                                                          • Sticky Posts

                                                          • What's New in Zoho Billing - February 2024

                                                            Hello everyone, We are excited to share the first set of updates for Zoho Billing in 2024. Read along to know more about a wide range of updates, from the Aging Summary in customer statements to Apple Pay support in Stripe. One-Time Invoice with Plans
                                                          • Zoho Finance Workshop 2023 is coming to the USA. Get exclusive training on Zoho Finance apps, one-on-ones, and more.

                                                            Hello all, We'd like to invite you to our biggest Zoho Finance workshop in the United States. After a brief break, we are excited to be back. This year, we're bringing together our customers and community members for two days of curated hands-on sessions,
                                                          • Zoho Subscriptions wins IDC's 2020 SaaS CSAT Award for Subscription Billing

                                                            Dear customers, We're excited to share that Zoho Subscriptions has won IDC's 2020 SaaS Customer Satisfaction Award! As a team, we cherish each and every milestone with our customer community. And this particular award, focusing on customer satisfaction,
                                                          • Introducing: SMS notifications via Zoho Subscriptions

                                                            Dear customers, We hope you are doing well! We are happy to announce that you can now send SMS notifications to your customers right from Zoho Subscriptions. To facilitate this, we've integrated with Twilio, a leader in the business communication space.
                                                          • What's new this December in Zoho Subscriptions

                                                            The year is almost over and we here at Zoho Subscriptions have released new features and updates on the month of November. Let's take a look at the features we have worked on in the past month. Zendesk Integration The Zoho Subscriptions app for Zendesk allows your customer support executive to access customer details in an instant. You will be able to view the customer information from Zoho Subscriptions right from your ticket view. On enabling the integration, you will be able to: Get your customer


                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources


                                                                                            Zoho Writer Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ



                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • How to change the format for phone numbers?

                                                                                                            Mobile phone numbers are currently formatted (###) ###-####.  How can I change this to a more appropriate forms for Australia being either #### ### ### or (#)### ### ###?
                                                                                                          • Unattended Access on Android without Play Store

                                                                                                            I'm testing Zoho Assist for remote config and maintenance of our IoT devices. The devices are running Android 8.1 and do NOT have Google Play Store installed, nor can it be installed. I've been able to install Zoho Assist on the devices and load the enrollment
                                                                                                          • Open Sans Font in Zoho Books is not Open Sans.

                                                                                                            Font choice in customising PDF Templates is very limited, we cannot upload custom fonts, and to make things worse, the font names are not accurate. I selected Open Sans, and thought the system was bugging, but no, Open Sans is not Open Sans. The real
                                                                                                          • Is it possible to embed Zoho Bookmarks in the Cliq sidebar?

                                                                                                            Is there any way that each Zoho user can access their bookmarks (that live in https://bookmarks.zoho.eu/ which is technically a part of Zoho Mail) directly within Cliq? As a widget, or an item in the sidebar? My team does not use Mail, it uses Cliq all
                                                                                                          • Instant Sync of Zoho CRM Data?

                                                                                                            With how valuable Zoho Analytics is to actually creating data driven dashboards/reports, we are surprised that there is no instant or near instant sync between Zoho CRM and Zoho Analytics. Waiting 3 hours is okay for most of our reports, but there are
                                                                                                          • Show Attachments in the customer portal

                                                                                                            Hi, is it possible to show the Attachments list in the portal for the particular module? Bests.
                                                                                                          • Kaizen #142: How to Navigate to Another Page in Zoho CRM using Client Script

                                                                                                            Hello everyone! Welcome back to another exciting Kaizen post. In this post, let us see how you can you navigate to different Pages using Client Script. In this Kaizen post, Need to Navigate to different Pages Client Script ZDKs related to navigation A.
                                                                                                          • Navigate with Ease: Announcing Improvements to Your Zoho CRM for Everyone's Setup Experience

                                                                                                            Hello Everyone, We’re thrilled to announce new enhancements to the Setup Menu in our Zoho CRM for Everyone system, designed to simplify your workday and streamline your overall experience. What's New? Addition of a Setup Homepage Faster Search in Setup
                                                                                                          • Zoho Projects Webhook fails with HTTP Error 0

                                                                                                            Hello Zoho Community, I am pulling my hair out over this one. I have setup a very basic http(s) server that always responds "ok" and code 200 to incoming GET requests. It will accept any parameters, and any path. Really, all it does is say "ok," and log
                                                                                                          • API 500 Error

                                                                                                            Hello amazing ZOHO Projects Community, I get this message. How can we solve this? { "error": { "status_code": "500", "method": "GET", "instance": "/api/v3/portal/2010147XXXX/projects/2679160000003XXXX/timesheet", "title": "INTERNAL_SERVER_ERROR", "error_type":
                                                                                                          • ZOHO Campaignで表のカラムの幅を調整したい。

                                                                                                            表を作成した際、個々のカラムの幅を調整したいのですが、方法が分かりません。 どなたかご存じの方ご教示ください。
                                                                                                          • Auto-upload Creator Files to WorkDrive

                                                                                                            Hi everyone, I’m working on a workflow that uploads files from Zoho Creator to specific subfolders in Zoho WorkDrive, as illustrated in the attached diagram. My Creator application form has two multi-file upload fields, and I want—on successful form submission—to
                                                                                                          • Exciting Updates to the Kiosk Studio Feature in Zoho CRM!

                                                                                                            Hello Everyone, We are here again with a series of new enhancements to Kiosk Studio, designed to elevate your experience and bring even greater efficiency to your business processes. These updates build upon our ongoing commitment to making Kiosk a powerful
                                                                                                          • Kaizen #129 : Client Script Support for Blueprints

                                                                                                            Hello everyone! Welcome to another week of Kaizen. Today, let us discuss about how you can use Client Script during a Blueprint transtion to meet your requirements. This Kaizen post will provide solution for the post - Need non-mandatory fields in blueprint
                                                                                                          • Search Bar Improvement for Zoho Commerce

                                                                                                            Hey everyone, I've been using Zoho Commerce for a bit now, and I think the search bar could really use an upgrade. Right now, it doesn't show products in a dropdown as you type, which would make finding items a lot faster. On Shopify, for example, you
                                                                                                          • Making digital signatures accessible to all: Introducing accessibility controls in Zoho Sign

                                                                                                            Hi there! At Zoho Sign, we are committed to building an inclusive digital experience for all our users. As part of our ongoing efforts to align with Web Content Accessibility Guidelines (WCAG), we’re updating the application with support that will go
                                                                                                          • Account Owner Field From Accounts Module to be Displayed in Contacts module

                                                                                                            I have a field in the Accounts Module in the CRM called "Account Owner" i want that field to be also mapped into the Contacts Module custom single line field called "Account Manager".
                                                                                                          • Update a field in the ZOHO Form, basis numeric value in another field in the same form

                                                                                                            I am trying to create a questionnaire in ZOHO, where clients need to answer 10 questions, and basis response, values are assigned. I have created a total score field where the sum of the values is stored. But i am unable to create a rule whereby another
                                                                                                          • How to update "Lead Status" to more than 100 records

                                                                                                            Hello Zoho CRM, How do I update "Lead Status" to more than 100 records at once? To give you a background, these leads were uploaded or Imported at once but the lead status record was incorrectly chosen. So since there was a way to quickly add records in the system no matter how many they are, we are also wondering if there is a quicker way to update these records to the correct "Lead Status". I hope our concern makes sense and that there will be a fix for it. All the best, Jonathan
                                                                                                          • Meet up de Zoho en Bilbao

                                                                                                            Buenos días comunidad! Estamos estudiando hacer un Meet up en Bilbao desde zoho y varios Partners. Para que la experiencia sea excelente, queremos saber cuantas pesonas se vendrían a Bilbao al evento. Y para que sea lo mas útil posible, que temas dentro
                                                                                                          • Picklist reference value in REST

                                                                                                            picklist options can be configured to have a different reference value than the displayed one, should be helpful in things like multilanguage: https://help.zoho.com/portal/en/kb/crm/customize-crm-account/translations/articles/translations is there a way
                                                                                                          • In Zoho inventory Converting sales return to cerdit note from using Api from Creator Error details: {"code":-1,"message":"Invalid Sales Return ID."}

                                                                                                            In Zoho inventory Converting sales return to cerdit note from using Api from Creator Error details: {"code":-1,"message":"Invalid Sales Return ID."} this is button Function used in the Creator map Inventory.Create_Credit_note(int CRE_ID) { return_value
                                                                                                          • How to create a Zoho Mail extension similar to Outlook's OnSend add-in?

                                                                                                            Hi, I want to create a Zoho Mail extension similar to Outlook’s OnSend add-in. The extension should: Let the user select headers and footers from a taskpane while composing an email. When the user clicks Send, the extension should: Automatically insert
                                                                                                          • Marketing Tip #2: Recover lost sales with abandoned cart emails

                                                                                                            Did you know most online shoppers don’t complete checkout? Automated cart recovery emails are an easy way to bring them back. A simple reminder can recover sales you’d otherwise lose. Try this today: Enable abandoned cart emails in Zoho Commerce and set
                                                                                                          • Billing Management: #9 Usage Billing in IoTs

                                                                                                            We live in a world where connectivity has become a lifestyle rather than a luxury. From smart thermostats that adjust your home's temperature to GPS trackers monitoring end-to-end fleets and sensors that optimize energy grids, the Internet of Things has
                                                                                                          • {"code":1038,"message":"JSON is not well formed"}

                                                                                                            Today this began failing: sales_order_data = zoho.books.createRecord("salesorders",books_organization_ID,order_data); with this error message. {"code":1038,"message":"JSON is not well formed"} This code has been running for two years. Here is the input
                                                                                                          • How can I migrate Shared Mailbox from Zoho Mail to Team Inbox?

                                                                                                            I am unable to migrate mails from my shared mailbox in Zoho Mail to Team Inbox. I am the super admin of my Zoho One plan and yet I am getting an error saying only admins can do this? I don't understand the issue.
                                                                                                          • Remember all the ways we've posted?

                                                                                                            The world celebrates World Postal Day in 2025 with the theme “#PostForPeople: Local Service. Global Reach". The story of the “post” is a story of human connection itself, evolving from simple handwritten notes carried over long distances to instant digital
                                                                                                          • Add Support for Authenticator App MFA in Zoho Desk Help Center

                                                                                                            Hello Zoho Desk Team, We hope you are doing well. We would like to request an enhancement related to security for the Zoho Desk Help Center (customer portal). Currently, the Help Center supports MFA for portal users via SAML, JWT, SMS authentication,
                                                                                                          • Can no longer upload my own Notebook cover

                                                                                                            I've had Notebook for over a year and have been able to create my own notebook covers, but when I tried to upload my own cover for a new notebook today, the upload feature has suddenly been starred, requiring me to upgrade my account. When did this
                                                                                                          • Zoho Desk - Cannot Invite or Register New User

                                                                                                            Hi who may concern, we encountered a problem that we cannot invite user or the visitor cannot register for a user at all through our help center portal, with the snapshot shown as below and the attachement. It always pops up that "Sorry, Unable to process
                                                                                                          • Custom domain issue

                                                                                                            I recently changed records for my support area custom domain for a few months, I then wanted to come back to Zoho, but now I can't connect it and I can't login as it's having an SSL issue. I cannot get a good response from support, as I've been notified
                                                                                                          • How do you generate personalized certificates and save them in dynamic folders using Writer's mail merge?

                                                                                                            Zoho Writer's mail merge feature can help you enhance the certificate management process. It's a great way to save time and effort! Merge certificates and maintain a well-organised repository with personalised certificates stored in separate folders for
                                                                                                          • Zoho Editor

                                                                                                            Zoho PDf Editor is not working I am clicking on EDIT PDf then it again bringing me back to the same page. again and again.
                                                                                                          • The present is a "present"

                                                                                                            The conversation around mental health has been gaining attention in recent years. Even with this awareness, we often feel stuck; the relentless pace of modern life makes us too busy to pause, reflect, and recharge. In the world of customer support, this
                                                                                                          • KPI Widget dashboard select periods

                                                                                                            I have a problem with selecting periods as a user filter. In the beste scenario I would like to have to have a period filter like Google Analytics has of Datastudio (see attachment). In the KPI widget I "Group by "inquiry_date" on week&Year". It selects
                                                                                                          • Market cap

                                                                                                            Market cap formula?? Kaise nikale
                                                                                                          • Need Help to setup plugs along with codeless bot buidler. To send sms OTPs to users via Zoho Voice and to verify it

                                                                                                            Need Help to setup plugs along with codeless bot buidler. To send sms OTPs to users via Zoho Voice and to verify it. I get leads from our website and we need to make sure those are not junk. So we are using proactive chat bot and we need mobile OTPs to
                                                                                                          • Direct Integration Between Zoho Cliq Meetings and Google Calendar

                                                                                                            Dear Zoho Team, We’d like to submit the following feature request based on our current use case and the challenges we’re facing: 🎯 Feature Request: Enable meetings scheduled in Zoho Cliq to be automatically added to the host's Google Calendar, not just
                                                                                                          • Zoho sheet

                                                                                                            Unable to share zoho sheet with anyone on internet with editer option only view option is show
                                                                                                          • Next Page