What's New in Zoho Inventory | Q2 2025

What's New in Zoho Inventory | Q2 2025

Hello Customers,

The second quarter have been exciting months for Zoho Inventory! We’ve introduced impactful new features and enhancements to help you manage inventory operations with even greater precision and control. While we have many more exciting updates coming up, here are the highlights worth taking a deeper look. Let's dive in

You'll learn about the following features:

  • Replenishments

  • Transporter Updates in E-Way Bills

  • Enhancements to Etsy Integration

  • Custom Module Access in Customer & Vendor Portals

  •  Multi-level Approval for Inventory Adjustments & Transfer Order s

  • Enhancements to Imports & Exports

    •  Export for Composite Items 

    • Manage PDF Templates with Active/Inactive Status

    • Auto Generate Transfer Order while Importing

    • Bin Location Details in Invoice Report

  • Enhancements to Reports

    • Shipment Details Report

    • Stock Summary Report

    • Sales Summary Report

    • Warehouse Report

    • View Grouped Transactions in Reports

  • Enhancements to Locations/Warehouses

    • Picklist Preferred Bins

    • Barcode Scanning in Picklist

    • Inherit Custom Field Values in Picklist

    • Audit Trial for Picklists

  • Communications & Notifications

    • WhatsApp Notifications for Packages & Shipments

  • Transaction & Payments

    • Record Standalone TDS Payments

    • Apply Date for Vendor & Customer Credits

    • Template Association for Vendors and Credits

  • Localization & Time Settings

    • Time Zone Support & Date-Based Workflow Enhancements

    • Filipino and Bahasa Melayu Language Support

  • Integration & Automation

    • Additional Filters in Shopify Sync History

    • Tax Remittance for Shopify Orders [US Edition]

    • Apply Line Item Discount with Avalara Integration [US and Canada]

  • Customization

    • Dynamic Lookup Fields

  • Mobile Updates

 

  

Introducing Replenishments

Keep your inventory always stocked-up with the new Replenishments feature! This feature helps you maintain optimal stock levels by identifying items that need restocking based on your predefined settings.

Note: This feature is only available in the Enterprise Plan.

To use this feature, you'll first have to enable it: Go to Settings > Items  > Items > Enable Replenishments

Once you've enabled it, you'll have to configure if you want to create purchase order or transfer order to replenish the item and also schedule the frequency at which the stocks should be checked for replenishment.

To Create Replenishments:
Without locations: Go to Inventory > Items > click an item > Overview Tab > + Create Replenishment.

With locations: Go to Inventory > Items > click an item > Gear icon > Locations/Warehouse >  Configure Replenishments 

Once an item is configured for replenishments and its stock drops below the reorder level, you'll receive an in-app notification which will redirect you to the. Pending Replenishments tab where you can create purchase order or transfer order.You can also access your pending replenishments anytime by navigating to the dedicated Replenishment module. Read our help document to learn more about replenishments

   

 Major Enhancements to the Etsy Integration  

We’ve upgraded the Etsy integration with advanced configuration options. New users can enable it to access the following configurations:

Sync Frequency: Product frequency now runs every 24 hours by default, with a manual sync option as well.

Item Grouping: Standalone and variant items from Etsy are synced as item groups in Zoho Inventory.

Tax Settings: Non-taxable items follow the configured tax exemption settings.

Stock Updates:

  • Sync of stock updates from Zoho to Etsy can be enabled or disabled.

  • Quantities over 999 are capped  as this is the maximum quantity Etsy allows to be displayed.

Sales Orders Import: Orders can be imported from your preferred chosen date.

Location Mapping: Supports syncing from all or selected locations.

US Edition Tax Tracking:

  • Tax-remitted orders can be tracked under a tax authority.

  • Orders can be marked non-taxable if tax tracking is disabled.

Sync History: A new sync history page allows monitoring of all syncs with filters for status and type.
Note: that all new Etsy integrations will follow this flow. Existing organisation with Etsy previously enabled will be migrated soon.

To enable the integration, go to Settings > Integrations & Marketplace > eCommerce > Etsy

 Transporter Updates in E-Way Bills
 
You can now add or edit transporter details for e-way bills directly in the app without having to switch to the government portal. This applies to e-way bills with "Generated" and "Part-A Generated" status.

If transporter details weren’t added during generation, you’ll see an Add Transporter option. For Cancelled and Expired bills, an info icon will indicate that updates aren't allowed. All changes made are instantly synced with the e-way bill portal.

 

Custom Module Access in Customer & Vendor Portals 

We’ve introduced support for Custom Modules in both Customer and Vendor Portals. With this update, your customers and vendors can now view, create, and manage records of custom modules directly within their portal, based on the permissions you've configured.

Once configured, the module appears on the portal’s left sidebar. You can create or edit records based on access, and any draft record will be visible under Portal Draft views. Submitted records show up in Zoho Inventory under Portal Submitted, where admins can review and approve them to move them to the main records list.

To set this up, go to Settings > Custom Modules > [Module Name] > Preferences, enable portal access, define lookup fields, set display rules, and assign permissions like view, edit, or draft creation. 

 

 Multi-level Approval for Inventory Adjustments & Transfer Order s

We’ve extended multi-level approval support for Inventory Adjustments and Transfer Orders. Transactions will only be processed once all designated approvers have approved them.  Additionally, Admins can use Final Approve to approve instantly and bypass the entire flow if needed.

This feature is available under both Module-based and Entity-based approval flows. Users can view approval progress through the View Approval Details button, which shows who submitted, approved, skipped, or if it is pending.

For the final approver, the Approve and Adjust (for adjustments) or Approve and Initiate Transfer (for transfer orders) button completes both approval and creation in one step.

 

 

Enhancements to Imports & Exports 

  

Enhanced Export for Composite Items 

We’ve improved the export process for Composite Items by introducing asynchronous exports. Earlier, exports with over 25,000 records couldn’t be processed. With this update, large exports can now be automatically handled as scheduled tasks. Once the export is complete, you will receive a summary email with a secure download link.

 

Manage PDF Templates with Active/Inactive Status 

You can now mark PDF templates as active or inactive, helping you organize without deleting unused ones. Inactive templates are hidden but can be reactivated anytime. The Clone button is now in a dropdown, and you can filter templates by status.

To do this, Go to Settings > click PDF Templates under Customization > select a template and click the Gear icon > Click Mark as Inactive [or] Clone.

 Auto Generate Transfer Order Number While Import ing

We’ve made it easier to import transfer orders by introducing automatic generation of transfer order numbers. When importing, you can enable a checkbox to auto-generate these numbers, removing the need to assign them in the import file manually.

Bin Locations Details in Invoice Export  

Invoices exported from Zoho Inventory now include bin-level details. This update improves traceability and provides more detailed records of how inventory was picked and fulfilled for each sale.

 Enhancements to Reports  

Shipment Details Report

We’ve introduced the new Shipment Details Report to give you a complete view of your shipment orders. It comes with features like Date Range filters, Advanced Filters, Multi-level Group By, and Column Customization. You can also create custom versions of the report, export the data, or schedule it.

 Stock Summary Report 

The Stock Summary Report has been enhanced with options to export only the data visible in your current view. This means you can apply filters or adjust the layout and download exactly what you see. The new Group By option enables more meaningful categorization, and category-based filtering for a deeper analysis of specific item groups, giving you better control over your inventory insights.

To access this report, go to Reports in the left sidebar > select Stock Summary Report > click Export in the top right corner.

Sales Summary Report  

Introducing Sales Summary Report, which provides a daily view of your total invoices and sales receipts, along with the corresponding amounts, inclusive and exclusive of tax. It also shows how many items were sold and the quantities moved. If credit notes have been applied to invoices, the report includes the number and value of those credit notes and deducts them from the sales total to give you accurate net sales values.

To view this report, go to Reports, click Sales Summary Report under Sales

   

 Warehouse Report 

The Warehouse Report has received several usability improvements, including support for showing or hiding columns, advanced filters, custom reports, and exporting the current view. These additions make the report easier to tailor to your needs.

 

 View Grouped Transactions in Reports 

You can now configure certain reports to display only the total value of grouped transactions rather than listing each transaction individually. This option is available in the Receivable Summary, Receivable Details, Payable Summary, and Payable Details reports.

 

 Enhancements to Warehouse /Locations

Picklist Preferred Bin  

Introducing the Preferred Bin feature to the Picklist module to guide pickers during fulfilment of orders. Admins can now specify a preferred bin at the line-item level for bin-tracked items. This preferred bin is displayed on the Picklist Update screen and included in the Picklist PDF if enabled in customization. While the preferred bin serves as a suggestion, pickers are free to choose a different bin when necessary.



Barcode Scanning in Picklist  

Introducing barcode scanning in the Picklist module, significantly speeding up the item picking process. When you click Scan Item from the Update Picklist page, a sidebar opens to display the scanned  item. For batch and bin-tracked items, you must first scan the batch and then the bin. Serial-tracked items can be scanned one after the other in any order . For bin-tracked items, scanning the bin followed by the SKU updates the picked quantity. Note that the system prevents over-picking, flags unrecognized scans, and lets you reset to scan a new batch or bin when necessary. Once saved, picked quantities and statuses are automatically updated.

To scan items in picklist, go to Picklists under Sales module and select any picklist to update its quantity using barcode

 

 

 Inherit Custom Field Values in Picklists 

Picklists now automatically inherit custom field values from the linked sales order, reducing manual data entry and improving consistency across records.

 Audit Trail for Picklists 

We’ve introduced audit trail support for picklists, allowing you to track who made changes, what was changed, and when it was modified. This enhancement improves visibility and accountability in your warehouse processes.

 

 Communication & Notifications 

WhatsApp Notifications for Packages and Shipments  

WhatsApp notification support has been introduced for the Packages and Shipments modules in Zoho Inventory.  You'll have to configure and enable notifications for package creation, shipment creation, and shipment delivery. These can be sent manually from a package or shipment’s details page or in bulk from the list view.

For packages that are not yet shipped, you can send bulk messages using the Not Shipped filter. For shipments, messages can be sent individually or in bulk based on their status. All sent messages and their statuses are logged in the Comments & History section for easy tracking. A new communication permission has also been added where only users with permissions can send WhatsApp messages from these modules.

To enable this, go to Settings > click WhatsApp under Integrations & Marketplace, and enable Packages and Shipments.

  

 

 Transactions & Payments 

 Record Standalone TDS Payments 

You can now record TDS payments independently for invoice payments. This makes  payment workflows more flexible, allowing TDS to be posted for one or multiple invoices, even when the TDS payment date is different from the invoice payment date. This ensures accurate tax reporting in your organisation.

 

  

Apply Date for Vendor and Customer Credits

You can now specify an Apply Date when applying vendor advances, vendor credits, customer advances, excess payments, or credit notes. This feature is available on vendor payment screens, vendor credit pages, bills, and the credit apply screen. The Apply Date defaults to the most recent applicable date (or the later of the invoice or credit posting date for customers) but can be overridden. The Applied On date is also included in exports for better tracking and reporting.

 

Template Association for Customers and Vendors  

You can now associate specific templates with individual customers and vendors. When sending a transaction, the selected template for that entity will be applied automatically, helping maintain consistency and saving time.

To associate a template, go to Customers/Vendors under Sales/Purchases, click a customer/vendor, click the New Transactions dropdown in the top right corner, and select Associate Templates.

 

 Localization & Time Settings 

Time Zone Support & Date-Based Workflow Enhancements 

You can now execute workflows based on either the organization’s time zone or the customer’s local time. This allows you to  manage time-sensitive communications efficiently across global markets. When a DateTime field is used, the execution can happen at the exact time specified in the field or at a manually set time.

 

  Filipino and Bahasa Melayu Language Support 

Zoho Inventory is now available in Filipino and Bahasa Melayu to better support our users in the Asia-Pacific region, . This enhancement provides a more localized experience for users in the Philippines and Malaysia.

 

 Integrations & Automation       

 Additional Filters in Shopify Sync History 

We’ve enhanced the Shopify integration’s Sync History with new filters. You can now filter sync records based on stock adjustments and shipment details, making it easier to trace sync-related issues.

Tax Remittance for Shopify Orders [US Edition]  

You can now choose whether or not to sync tax-remitted Shopify orders. If enabled, sales tax is tracked under your configured tax authority. If disabled, the tax amount will be logged in the order’s comments and marked as non-taxable.

This setting is available under Settings > Integrations & Marketplaces > Shopify.



 Apply Line Item Discount with Avalara Integration  [US and Canada]

We now support line item level discounts for organizations integrated with Avalara (US and Canada editions). With this enhancement, you can apply discounts directly to individual line items, and Avalara will calculate taxes accurately based on the discounted amounts. This provides precision in tax handling.

 

  Customization 

Dynamic Lookup Fields 

Lookup custom fields have been enhanced with criteria-based filtering. Enabling the Show Source Module Records Independently option allows you to display only the filtered records you define. If not selected, the field will behave as it always has by displaying all related records.

 

 

 Mobile Updates 

Android App Enhancements

  • Customize PDFs with colours, predefined templates, digital signature support, and add bank details for smoother mobile invoicing.

  • New features:

  • Unit support for batch/bin-tracked items

  • Access to Warehouse Report from the serial number screen

  • Payment approval flows

  • Introducing Assemblies & Kit Items in Transactions

    • Assemblies and Kit Items can now be used in transactions on Android, including full/partial returns for kits.

  

 iOS updates 

Quick Scan is now supported in Invoices and Bills of Supply. You can scan serial or batch barcodes directly without having to preselect line items beforehand.

We’ve also added support for kit line items while creating or editing transactions on iPad, making it easier to manage item kits on the move.




That’s all for now, folks! We hope these updates make your inventory management smoother and more powerful. Do try these features out and let us know what you think in the comments below. As always, if you have any questions, feel free to reach out to us on support@zohoinventory.com

Best regards,
The Zoho Inventory Team


    Access your files securely from anywhere







                          Zoho Developer Community






                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts





                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources


                                                                                            Zoho Writer Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ





                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • authentication

                                                                                                            We cannot connect via IMAP. We are receiving the following error: Error: You are yet to enable IMAP for your account. Please contact your administrator (Failure)
                                                                                                          • Bad User: Authenticated but not connected

                                                                                                            Zoho CRM cannot send/receive emails and it appears as if it may be an api configuration change either via Zoho or MS. Does anyone have information on how to fix this error message? I am admin on all my accounts. Zoho and MS are blaming each other.
                                                                                                          • Edit email address that appears on invoice

                                                                                                            Hi How do I change the email address that appears on invoices, it is showing the email address that i used to sign up to zoho with but I want to change it to another email address that we use for accounts. also is there a way to edit the position of a
                                                                                                          • Zoho Tasks - Add Sorting by Priority

                                                                                                            We are able to Group by and Filter by Priority but for some reason we can't Sort by Priority on the Task lists. Please allow for sorting by priority if the current view is not grouped by priority.
                                                                                                          • customize payment page

                                                                                                            Is there a way to customize, other than the theme colour, the payment page that customers are taken to from invoices? I can't seem to find a way. I just don't like the formatting of the current page and would like to make it look better. I've looked at
                                                                                                          • Zoho People > Candidate Form > error Editable Primary Lookup is needed to set add permission

                                                                                                            Hello All I have try to turn on the add feature in the candidate form It show the error Editable Primary Lookup is needed to set add permission What is missing from my side?
                                                                                                          • 6 time-saving tips for working with tables in Zoho Writer

                                                                                                            Tables have always been the best way to represent data. They help you structure and categorize information systematically and present them in a simpler way. While tables in Zoho Writer are easy to implement, some tasks might not be that obvious.  Here are some time-saving tips to help you work better with tables in Zoho Writer:    1. Insert Multiple Rows / Columns in a Table Adding more rows and columns is the most common action performed while working with tables. Instead of using the Table tab,
                                                                                                          • Add Built-in "Partner Finder" / "Contractor Directory" Tab to Zoho Desk Help

                                                                                                            Hi Zoho Team, We hope you're doing well. We would like to request a new feature for the Zoho Desk Help Center: A built-in, configurable "Partner Finder" / "Contractor Directory" tab or section, similar in concept to your own Zoho Partner Finder at: 🔗
                                                                                                          • Can't get sender adress to work

                                                                                                            Hi, I am having some trouble getting the sender adress to work for responses on tickets. I would like to configure a sender adress that is different from the zohodesk emailadress that is normally used. These are the steps I have followed: 1. Add a new
                                                                                                          • Question Regarding Deleted Reports in Zoho Desk Analytics

                                                                                                            Dear Zoho Desk Support Team, I hope this message finds you well. We have a question regarding the Analytics module in Zoho Desk, specifically related to deleted reports/dashboards. We would like to understand the following: Is there a recycle bin, recovery
                                                                                                          • Add an option to start zobot when user clicks the Chat with Us button

                                                                                                            I would like to have an option to start the zobot when user clicks on "Chat with us" button when chat widget is maximized that way visitors could see first the homepage and decide which channel they would like to use to connect, or to see the quicke help
                                                                                                          • Zoho Books - Feature Request - Provide "Show PDF View" toggle on Invoice records

                                                                                                            I have noticed it is possible to activate or deactivate the PDF preview on some records but not all. This would be very helpful on Invoices when a custom template is being used and the PDF preview does not represent the output file. Not available on:
                                                                                                          • Incorrect Handling of XLSX data

                                                                                                            Trying to import an XLSX schedule of bills into Zoho Books I ran across the problem of date formatting. To replicate: Build a CSV file with bill dates in whatever format you like and import it - this should work if you match the "dd/MM/yyy" etc. format
                                                                                                          • Disable Smart Filters By Default

                                                                                                            The smart filters "feature" is causing confusion for Zoho Mail users. New emails should be delivered to the inbox unless they have specifically opted to redirect them somewhere else. People don't understand that new emails might be waiting in a random
                                                                                                          • Adding Columns to Reports

                                                                                                            Hi, Is it possible to choose fields to be added as columns in the reports? Thank you.
                                                                                                          • How do I automatically assign the project owner for all tasks in Zoho Projects?

                                                                                                            I have been researching for days on how to automatically assign all the tasks to the project owner on creation of the project in Zoho Projects. I have been having to go in and manually change all the task owner from 'unassigned' to the owner of the project
                                                                                                          • CRM Kiosk - Action for GetRecords

                                                                                                            I have a Kiosk screen with GetRecords and want to use the selected records in a custom function. My particular case is to set a lookup value on the selected records. Generally speaking though, I want to work with the selected records in a function. I
                                                                                                          • Extract Archived Projects using Zoho Projects API

                                                                                                            In my organization we archive the projects when they are already completed, charged, invoiced, so that only those that are still pending process remain active. I need to access all projects (active and archived) from an external system, but the API v3
                                                                                                          • Email for customer to provide payment information

                                                                                                            Is there a way for customers when you set up a subscription to get an email that prompts them to put in their billing information to start their subscription? Also, can you show the subscription in their portal?
                                                                                                          • Unable to display field label from a hidden Single Line Textbox in Description

                                                                                                            Hi folks, I'm unable to display my hidden field, e.g. ${zf:SingleLine4} , in my description. I'm pre-filling this hidden Single Line Text box via "Field Alias - Pre-fill URL" settings. I noticed that my decimal form fields work, e.g. ${zf:Decimal}, and
                                                                                                          • Lookup fields

                                                                                                            Is there any way to add Lookup fields to Zoho FSM -- I do not see the option but I see default lookup fields in different modules
                                                                                                          • Zoho Analytics - Bill Table

                                                                                                            Hi I am new to Zoho and mainly work in Books. Recently learned of Zoho Analytics and am exploring it to create reports that would be useful for me. For example, I want to create a bills cash forecast by week for cash flow planning. When I start to create
                                                                                                          • Creating a tax - amount table in Analytics

                                                                                                            Hi everyone, I would like to create a report in Zoho Anayltics that creates the tax and amounts in a table. I have been able to create a report that shows me all the tax accounts, but I can't get it combined with the amounts of the accounts. Is there
                                                                                                          • Is it possible to do custom domains on test accounts that use saml setups?

                                                                                                            In Zoho Billing, Is it possible to do custom domains on test accounts that use saml setups for the customer portal?
                                                                                                          • I’m facing an issue while trying to upload a PDF file to a custom file upload field within the Leads module via the Zoho CRM API.

                                                                                                            Hi Zoho Team, I’m facing an issue while trying to upload a PDF file to a custom file upload field within the Leads module via the Zoho CRM API. I am able to manually upload a PDF into this field through the UI. I am also able to upload files as attachments
                                                                                                          • No chat option

                                                                                                            Chat option is not available in Android app.
                                                                                                          • How to add custom templates in zoho sheets mobile

                                                                                                            How can I add custom templates in Zoho spreadsheet mobile?
                                                                                                          • Order Items

                                                                                                            Hi .. We have to implement orders with line but each line should have a separate record and not as a subform, does anyone have experience with that kind of solution what is the best practice for that kind of thing Thanks
                                                                                                          • Trello: Invalid Client - Client ID passed does not exist

                                                                                                            Hello, I am trying to authorize the Zoho CRM power-up in Trello but always land on the following page: I tried adding a trello client to the Zoho API console but this generated a different client ID to the one in the link of the page in the above picture.
                                                                                                          • Zoho Sprints - Q2 updates for 2025

                                                                                                            Hello everyone! We’re excited to share the latest updates from Zoho Sprints for Q2 2025! This quarter, we rolled out a few highly-requested features designed to enhance collaboration and time management across your projects. Here's a look back at the
                                                                                                          • CRM Email Insights Not Working - Status not Changing

                                                                                                            I used to be able to see if a customer opened/read an email in CRM, but I no longer get those status changes inside their record. I have everything enabled and I am sending the email from CRM. The experience center has the status' enabled as well. Any
                                                                                                          • The use of Ticket statuses

                                                                                                            When your support team mark a ticket "Closed" before I had a time to check what your team has done on the ticket - I have to consider this as you consider the ticket closed even if I dont consider it closed. Which automatically produce a negative sentiment.
                                                                                                          • "Replace" an existing version of CRM

                                                                                                            Hi all, I have a question, I saw an article about this once, but I now cannot find it. I am working with a client who has had their CRM in Zoho One built and extensively modified. But it is non-functional now, and rather than try and unpick the system,
                                                                                                          • Data Import From a private PostgreSQL RDS Instance

                                                                                                            Hello All, I feel like the problem I am experiencing has been seen before; however, I am having a difficult time finding any solutions. Hoping the community has some insights. I am trying to import data from a PostgreSQL RDS instance that is behind an
                                                                                                          • Assistance Required: Authentication Error When Sending Credit Application Form

                                                                                                            Hi, I'm encountering an error message that states: "Authentication unsuccessful – the user credentials were incorrect." This occurs when I attempt to send the credit application form to our customers. I've attached the form I’m trying to send for your
                                                                                                          • Missing Fields in Lead Conversion Mapping

                                                                                                            I’ve been using Zoho CRM since 2013 to manage leads and convert them into contacts and jobs. When I convert a lead to a customer, I create a new contact and a job. Previously, this process automatically transferred key information from the lead to the
                                                                                                          • Allow selection of select inactive users in User data fields

                                                                                                            Hello, We sometimes need to select a previous employee that has an inactive account in the User data field. For example, when doing database cleanup and indicating actions are done by a certain employee that weren't filled out when they were part of the
                                                                                                          • Connection to Zoho One

                                                                                                            My org has a Zoho One account, which includes Zoho Social. We are wanting to try linkthread. However, I want to make sure it is set up properly from an account perspective, as I have accidentally created Zoho accounts separate from Zoho One when I didn't
                                                                                                          • Ticket Automatically Created from Closed Chat

                                                                                                            Is there a way to prevent a ticket being create for every chat.... or at the very least have it automatically closed.
                                                                                                          • IMPORT INVOICES CSV

                                                                                                            Hi, Impossible to import invoices in Zoho books with a csv file. I have also tried with the template. My topic keeps getting closed but I did not get any answer Is there an issue with this fonctionnality ?
                                                                                                          • Next Page