Workflow Automation with Zoho Surveys Integration
I have a zoho survey that we want to send automated email responses to the people who fill them out.
The survey has check boxes with 7 options.
I set up automations for each selection so that the user will get an email response with a promo code based on which selection they chose.
I run into problems, and so did support and onboarding team when we try to make automations for 2 or more selections.
If a user selects 2 of the options they should get a seperate email entirely but when I input the condition, option1 and option2 it says the condition has already been created from a previous condition of if the user only selects that 1.
but I need a condition that triggers and email if specifically those 2 are selected and ultimately for every other combination.
Support and I have already created separate workflows for individual, and combinations with 2 options selected but 1 workflow condition gets triggered and now 2 if we test it with 2 options selected in the survey.
Has anyone had a similar use case for workflow automations?
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