Writing to a multiselect user field

Writing to a multiselect user field

Hi,

Just wondering if anyone can provide advice about how to write to a multiselect user lookup field. 

I've tried a number of approaches but none work. 

I'm fairly new to Deluge, so would be grateful for any advice. This is a long post, so I really appreciate anyone who takes the time to scan through what I've done and provide suggestions on how to make something work.

------------------------------
Here's method #1:

SubDetails = zoho.crm.getRecordById("Subscriptions",SubId.toLong());
newlist = List();
oldlist = ifnull(SubDetails.get("Observers"),"").toList();
newlist.add(oldlist);
newlist.add({"name":"John XXX","id":"2396546000013610003"});
info newlist;
updateResp = zoho.crm.updateRecord("Subscriptions",SubId.toLong(),{"Observers":{"name":"John XXX","id":"2396546000013610003"}});
info updateResp;

where Subscriptions is a custom module and Observers is a multiselect user lookup field.

The response I get is:

newlist is 
[],{"name":"John XXX","id":"2396546000013610003"}

And updateResp indicates success, but no change is made to the record :(

The other problem is that newlist should include the Observers already added to that Subscription, but it does not.

------------------------------
A bit more googling and I was onto method #2:

mp = Map();
mp.put("field0",{"name":"AFS Test Subscription","id":"2396546000024420120"});
mp.put("Observers",{"name":"John XXX","id":"2396546000013610003"});
createResp = zoho.crm.createRecord("Subscriptions X Users",mp);
info mp;
info createResp;

where Subscriptions X Users is the API name for the linking module, and field0 is the API name for the field within that linking module for the Subscription lookup.

The response is:

mp is:
{"field0":{"name":"AFS Test Subscription","id":"2396546000024420120"},"Observers":{"name":"John XXX","id":"2396546000013610003"}}

but unfortunately createResp is
{"status":"failure"}

------------------------------

After reading more docs, I was onto method #3:

createResp = zoho.crm.bulkCreate("Subscriptions X Users",{{"field0":{"name":"AFS Test Subscription","id":"2396546000024420120"},"Observers":{"name":"John XXX","id":"2396546000013610003"}}});
info createResp;

For this method, the response is:

createResp is:
null

------------------------------

If you've made it this far into my post thank you! I hope this leads to a solution that will hopefully help others in future too.



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