Zoho Creator Upcoming Updates - December 2023

Zoho Creator Upcoming Updates - December 2023

Hello all!
2023 proved to be an action-packed year for us at Zoho Creator. Riding that momentum, we're geared up to conclude the year with a bang!
Here are this month's top highlights:
  • Zia Assistant powered by OpenAI
  • Custom APIs
  • Support ticket tracker
  • Backup expiration for C5
- - - - - - - - - -

Now let's dive in and explore each of these updates in more detail!

Zia assistant powered by OpenAI

Staying at the forefront of the AI revolution, our very own intelligent assistant, Zia, is about to get even smarter with its new integration with OpenAI—enabling you to harness the potential of AI to simplify application and form creation.

Create applications using AI
Zia now empowers you to construct applications even more rapidly. Simply communicate your app's requirements to the AI and it will assist in assembling the appropriate components, seamlessly bringing together a fully functional application.

How does it work?
Going forward, while creating a new application, you'll be shown an option to Create using AI. Just describe your app in a few words—like "school management"—and Zia will come up with relevant use case suggestions for your input and can create an application schema with necessary forms and form fields to accelerate application development.


Create forms
Zia will now be able to assist you in effortlessly building professional looking forms.

How does it work?
When using AI to create a form, you can simply describe it briefly, and the AI will provide you with suitable field suggestions for it.


Next-field suggestions
Zia will intelligently propose the most probable next fields, streamlining the form building experience and making it more intuitive and efficient.

How does it work?
Once you drag and drop a field into the form builder, Zia will instantly come up with field suggestions that could be added next.


How does it benefit you?
Leveraging Zia, powered by OpenAI's capabilities, you can expect heightened productivity and a user-friendly experience, speeding up the application development process. 

Applicable for: C6
Availability: All DCs
Released on: 18-Apr-24
Reference: Understand Zia features in Creator

- - - - - - - - - -

Custom APIs

Although Zoho Creator offers an extensive array of APIs, your business requirements might extend beyond the current supported features. Enter Custom APIs. These are designed to allow you to expand Creator's standard capabilities by crafting your logic and effortlessly invoking it elsewhere. 

All you'll need to do is write your code as a custom function and use the soon-to-be launched API builder to easily create custom APIs based on it.

Where will it be found?
Once launched, the Custom API will be located under the Microservices section. 

What will the API builder look like?
Here's a sample of our upcoming API builder:

The API builder will allow you to configure:
  • Method
  • Authentication
  • Users
  • Argument type 
  • Response codes and much more!

How does it benefit you?
Our Custom APIs offer an array of benefits, including heightened flexibility, improved functionalities, and tailored solutions designed to meet your unique business challenges.

Applicable for: C6
Availability: All DCs
Released on: 05-Jan-24
Reference: Understand Custom APIs

- - - - - - - - - -

Support ticket tracker

A few months back, we introduced our AI-powered Zia Help Assistant, and now we're delighted to unveil enhancements to make it even better. The Support section within the Help Assistant has undergone a significant revamp, allowing eligible users to conveniently track the support tickets they've raised. 

Where will it be found?
Once released, you'll see a View and track your tickets option under the Support section.


When you click on it, you'll be presented with a list of tickets you've opened. Further, when you click on any of the tickets, you'll be shown detailed information regarding your ticket, as seen below:


How do I benefit from this?
The support ticket tracking feature will be accessible exclusively to users within paid support plans. Our goal is to achieve greater transparency, reduce uncertainty, and enhance overall satisfaction by providing this capability.

Applicable for: C6 users with Premium and Enterprise support plans
Availability: All DCs
Released on: 05-Dec-2023

- - - - - - - - - -

Backup expiration in C5

Our backup feature is a robust tool designed to help you protect your applications. It allows you to schedule regular backups, create versions, easily download backup files, and efficiently restore your applications when necessary. 

While the expiry date option for backups was previously exclusive to C6 users, we're excited to announce that this feature will now be extended to C5 users as well. 

Where will this option appear?
When this feature is released, upon creating a new backup, you'll notice the Delete Backup After option within the New Backup popup.


Note:  
Once the feature is released, then all existing backups that have already been created will automatically have a 6 month expiration date, set from the live date.

How do I benefit from this?
Apart from creating a level playing field for C5 users, this also helps them gain a higher level of data management control. The introduction of expiration date settings for backups offers increased flexibility and control.

Applicable for: C5
Availability: All DCs
Released on: 05-Dec-23
Reference: Backup and Restore apps

- - - - - - - - - -

December's updates conclude our 2023. With eager anticipation for what 2024 holds, we're thankful to be sharing this incredible journey with you. Wishing you a delightful holiday season and a prosperous New Year ahead!

Regards,
The Zoho Creator Team

    Access your files securely from anywhere







                          Zoho Developer Community






                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts



                                                          • Sticky Posts

                                                          • Zoho Creator - 2023 Release Projection 1

                                                            Hello everyone! A very Happy New Year to you and your family. Hope you're all good and having a great time using Zoho Creator to make your lives easier and your businesses prosper. 2022 was an action-packed year for us at Creator, and we hope to continue
                                                          • Zoho Creator User Group meetups in a city near you! - Oct - Nov, 2023

                                                            Greetings from the Zoho Creator team! We're hosting a series of Zoho Creator meetups in various cities across the globe, and we'd love to meet you there! Our meetups are a great opportunity to network with industry peers, exchange ideas and best practices,
                                                          • Zoho Creator - 2023 Release Projection 2

                                                            Hello everyone! Time truly flies when you're having an incredible journey, and today we mark the completion of an eventful and action-packed six months. It feels like just yesterday when we embarked on this adventure together with the launch of our new
                                                          • Upcoming Updates - August 2022

                                                            Hi all, Greetings from the Zoho Creator team! Today we've got news for you on some exciting updates. And rest assured— there’s more to come! In this post, we'll be going over the upcoming features and improvements for this month as mentioned below. A
                                                          • Introducing Zoho Creator's v2 APIs

                                                            Hello App Creators, Welcome to Zoho Creator's v2 APIs! This post will serve as the central point for migrating implementations of Creator's current APIs (v1) to v2. Improvements that v2 brings OAuth-based authentication, which is more secure than the


                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources


                                                                                            Zoho Writer Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ





                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • We've updated the webhook payload format

                                                                                                            We’ve updated the default payload format for webhooks as part of our ongoing efforts to standardize the webhook format across Zoho Finance suite of applications. Note: This change is also applicable for the webhooks configured from the Developer Portal.
                                                                                                          • Zoho People > Access of Left Menu

                                                                                                            Hello All May I check how do i activate or de-activate of the left menu for users do i control via role or specific role? I have assign a user to Team member
                                                                                                          • Custom Button - Location Choice is not changeable in creation

                                                                                                            I created a custom button for the Tasks module that calls a function to streamline mass updates of closing tasks as "complete". I want to place it in either the utility menu or the mass action menu, but when I create the button the "select page" field
                                                                                                          • Workflow on Clone

                                                                                                            Hello. I'm interested on creating a workflow on a clone of a record in the Price_Books module that will clone also all the related Products and associate the new ones with the new Price_Book. My problem starts with that there's no On Clone event, only
                                                                                                          • How can I create a button in a widget that pops up a form created in ZOHO Creator when clicked?

                                                                                                            I know that using HTML snippets, clicking the button can pop up the form. However, the same code does not work in the widget. <button><a href="#Form:form2?zc_LoadIn=dialog">Add</a></button>
                                                                                                          • Introduce an option to hide the form title

                                                                                                            My feature request is to include an option to hide the form title. At the moment it is possible to hide the header. In some cases I do want to show a logo image in the header but not the form title. As a workaround I have tried disabling the header and
                                                                                                          • 関連トピックから配信リストをつくる

                                                                                                            ZOHOキャンペーンの既存の連絡先リストを関連トピックで絞り込んで、配信リストを作成する方法があれば、教えてください。
                                                                                                          • Zoho Mail not working

                                                                                                            Anyone else had the issue where emails wont send from either the desktop CRM or the mail app? It just says "syncing" then "failed". I deleted it and tried to access emails through the CRM on my phone (fold) but they dont show. It seems it is impossible
                                                                                                          • Shorten one URL but not all

                                                                                                            I have read that I should be able to click on the shorten link button at the bottom of the post window and shorten just one URL. But it does all of the URLs in my post. I want only one shortened. Not sure what I'm missing. Any help appreciated.
                                                                                                          • Generate leads from instagram

                                                                                                            hello i have question. If connect instagram using zoho social, it is possible to get lead from instagram? example if someone send me direct message or comment on my post and then they generate to lead
                                                                                                          • What is Zoho Marketing Plus?

                                                                                                            As if there wasn't enough confusion with SalesIQ, CRM, Campaigns and Marketing Automation, now we have Marketing Plus too. Can somebody from Zoho please give us a comparative list of features that are in Marketing Plus compared to what's in Marketing
                                                                                                          • I didn't receive my domain verification mail

                                                                                                            I didn't receive my domain verification mail 
                                                                                                          • Creating a new deal with specific layout and pipeline

                                                                                                            I am trying to create a button which creates a new deal for a particular account. It needs to be assigned a specific layout and pipeline. It seems like it should be really simple but I've been struggling to get this to work all day, can anyone help?!
                                                                                                          • Announcing New Features in Trident for macOS (v.1.21.0)

                                                                                                            Hello everyone! Trident for macOS is here with interesting features to elevate your workplace communication and productivity. Let's take a quick look at them. Get better visibility for concurrent events. Quickly compare and manage simultaneous events
                                                                                                          • Modifying Product Details

                                                                                                            I am in the process of setting up new products in Zoho Commerce and have encountered a few problems: 1) Tabs It seems that Product Details pages do not have the ability to create Tabs. eg:  https://www.thedebugstore.com/tp240141-aardvark-usb-i2c-spi-host-adapter-total-phase.html
                                                                                                          • Zoho Commerce B2B

                                                                                                            Hello, I have signed up for a Zoho Commerce B2B product demo but it's not clear to me how the B2B experience would look for my customers, in a couple of ways. 1) Some of my customers are on terms and some pay upfront with credit card. How do I hide/show
                                                                                                          • Creating a custom CSV file using deluge script/

                                                                                                            I have an application I have developed and the client wants us to place an export file in csv onto an ftp server daily. Now I don't see au options in creator to change the separator to anything else. The client wants the separator to be the pipe symbol "|"  I think i would be able to create schedule with some code to create the appropriate data in a string using deluge script but I haven't seen any functionality that would allow me to deposit that data as a file anywhere or attach it to an email
                                                                                                          • How can I get a nested value attributes inside a key par?

                                                                                                            Hello! Im getting the following output when reviewing a record I am after. I am trying to put some conditions based on a data value that is inside another data. For example, lets grab the below output. Info {"Account_Name":{"name":"Liberty Construction
                                                                                                          • Invoices not arriving and mail server settings

                                                                                                            I am having an issue where some clients are not receiving invoices. I have configured Zoho Books to send on my behalf and configured the appropriate SPF, DKIM and DMARC settings on my mail server and tested these as working. I get the CC'd copies so I
                                                                                                          • Multi Line Text Character Limit

                                                                                                            I want to export my Help Center articles but I realized that the text in the Answer column is being cut off. I'm guessing there is a character limit for multi line text fields. How can I get around this?
                                                                                                          • Emails bouncing to Hotmail / Outlook.com

                                                                                                            Today I have seen multiple emails bouncing all to Hotmail and outlook.com mailboxes, all other emails are being delivered. Is it just me or is this a widespread issue with Zoho Books ? Bounce Reason : uncategorized-bounce
                                                                                                          • Be careful if you want to purchase zoho one

                                                                                                            Hi, just to add one more complain to the other similar complains. When I purchased zoho one, Divith, my account manager told me (by email) that I would be able to keep different emails that I have inside the company (contact, privacy, etc.). During the
                                                                                                          • Schedule Timeout 5 minutes vs. stated 15 minutes

                                                                                                            I am running into a function run timeout error after 5 minutes for my schedules. The Functions - Limits documents states it should be 15 minutes: Functions - Limits | Online Help - Zoho CRM. What should it actually be? Due to the 5 minute timeout, I'm
                                                                                                          • Importing invoices in bulk using the xls file template - still posting as draft - Is there a way to skip "mark as sent" and post it directly?

                                                                                                            Hello everyone, as the title say, is there a way that when I upload from the template file, it will post automatically? I tried changing the "Invoice Status" from draft to approved but it is still appearing as draft and is making me go to invoices so
                                                                                                          • How to set Sales Order Payment Terms when creating a Sales Order via the Zoho Books API

                                                                                                            I am creating Sales Orders via the Zoho Books API. I would like to set the Payment Terms to a particular value from the list of allowed values. Is that possible? I was able to get the list of payment terms via this API call: https://books.zoho.com/api/v3/settings/paymentterms?organization_id=XXXX"
                                                                                                          • Function and workflow to create customer payment and send receipt

                                                                                                             I am attempting to set up a workflow/custom function for the automatic creation of a customer payment and sending the email receipt, but am receiving the error "Improper Statement Error might be due to missing ';' at end of the line or incomplete expression" I've been over everything several times and cannot see where the error is (code is copied into the attached document).  I haven't used custom functions before with Deluge, so it's very likely something very simple, or I've completely mucked
                                                                                                          • How to rename the Submit Button by using deluge script

                                                                                                            Hi everyone, As we know, the Submit button can be renamed in the form builder setting. But I have scenario where I need the Submit Button to be renamed differently according to condition. Anyone knows how to do it? Thank You
                                                                                                          • Banking: Transfer from another account without base currency

                                                                                                            Scenario: A banking line item shall be categorised as an "internal transfer" from another bank account. This is a USD to EUR transfer. Our base currency is CHF. What we tried: Category: "Transfer from another account" From: Our USD account To: Our EUR
                                                                                                          • Item cost price - How to accomodate changing cost prices

                                                                                                            I am in urgent need of assistance with how to accommodate changing cost prices for items, not manually. We import items so their landed cost is always changing. This cost is NOT reflected however in the item cost price. This is going to cause us some
                                                                                                          • Marketer's Space: Targeted messaging : Leveraging Zoho Campaigns for Effective Communication

                                                                                                            Hello Marketers, Welcome back to Marketers’ Space! Targeted messaging ensures your communication reaches the right audience - boosting engagement, conversions, and overall campaign success. In this post, we’ll be looking at targeted messaging to create
                                                                                                          • :between: conditions in search?criteria

                                                                                                            Hello, please help solve problem I try to select deals by Creater_Time between dates i send this GET request /crm/v4/deals/search?criteria=(Created_Time:between:(2024-02-01T18:52:56,24-02-17T18:52:56)) encoded to /crm/v4/deals/search?criteria=%28Created_Time%3Abetween%3A%282024-02-01T18%3A52%3A56%2C24-02-17T18%3A52%3A56%29%29
                                                                                                          • Zoho Creator : Updating Records via Import. Can't use Autonumber or ZohoRecordID ?

                                                                                                            Hi, I am trying to use the function to update a report with an import. I'm running in to the error : "unable to update because the form has no column with unique values" In the release notes it says Only field with unique values can be used to compare
                                                                                                          • 💡 Feature Request: Custom App Bundle Plan (Pick Only the Apps You Need)

                                                                                                            Request: Allow Users to Build a Custom App Bundle (Choose Only the Apps They Need) Hi Zoho Team, I appreciate the value that Zoho One and the Plus Bundles (CRM Plus, Finance Plus, etc.) offer. However, I’m finding it difficult to get the best fit for
                                                                                                          • Search Feature Now Broken

                                                                                                            I have many hundreds of notes on Zoho Notebook but now when I search for a keyword, I only get 30 results maximum. This is unacceptable and yet another feature that has become broken on this quickly deteriorating software. Please fix immediately.
                                                                                                          • Restrict Zoho One Account Notifications to Admins

                                                                                                            Hi Zoho One Team, I hope you're doing well. We recently noticed that end users are receiving administrative pop-ups in Zoho One, such as the DKIM configuration notice (screenshot attached). This type of notification is only relevant to administrators
                                                                                                          • Experience effortless record management in CRM For Everyone with the all-new Grid View!

                                                                                                            Hello Everyone, Hope you are well! As part of our ongoing series of feature announcements for Zoho CRM For Everyone, we’re excited to bring you another type of module view : Grid View. In addition to Kanban view, List view, Canvas view, Chart view and
                                                                                                          • Automated Checkout

                                                                                                            Hi Team, I’m trying to create an automated checkout function in Zoho People. My requirement is that if an employee forgets to check out, the system should automatically check them out after 10 hours. However, I'm encountering an error while updating the
                                                                                                          • Zoho CRM Community Digest - June 2025 | Part 1

                                                                                                            **We offer both video and written formats, take your pick and jump in.** CRM FOMO is real. You could be doing everything right and still miss the beat. That’s where we come in. Zoho CRM Community Digest! Every two weeks, we bring you the insider scoop
                                                                                                          • Introducing Video Tutorials for the Zoho FSM Mobile App

                                                                                                            We’re excited to announce the launch of our brand-new video tutorials for the Zoho FSM Mobile App—designed painstakingly to help your field agents get up to speed in no time! Whether you're brand new to the Zoho FSM mobile app or just need a quick refresher,
                                                                                                          • Zoho People > Managed People > User Access Control

                                                                                                            Hello All I need your recommendation on how should i go about setting the User Access Control in my Zoho People
                                                                                                          • Next Page