Announcing Bigin's integration with Zoho Directory

Announcing Bigin's integration with Zoho Directory

As a Bigin admin, you play an important role in managing your organization's user accounts and ensuring secure access to important data. To streamline and enhance your user management operations, Zoho Directory can be a powerful tool. Zoho Directory offers a range of advanced features, including IP restriction, password policies, multi-factor authentication, and Active Directory sync. In this post, we'll discuss how you can leverage Zoho Directory to perform these operations effectively and secure your Bigin account.

1. IP restriction 

With Zoho Directory, you can enforce IP restrictions to allow access to Bigin only from specific IP addresses or ranges. This helps protect your organization's data by ensuring that users can only access Bigin from approved locations. You can easily configure IP restrictions within Zoho Directory's user management settings, providing an additional layer of security.

2. Password policies 

Implementing strong password policies is vital for maintaining the security of your Bigin accounts. Zoho Directory enables you to define and enforce password complexity rules, such as minimum length and character requirements. By configuring these policies, you can enhance the overall security posture of your organization and reduce the risk of unauthorized access.

3. Multi-factor authentication (MFA) 

To add an extra layer of security to user logins, Zoho Directory supports multi-factor authentication. You can enable MFA for Bigin users, requiring them to verify their identities through a secondary method, such as the following options:
  • Authenticating with our industry-standard authentication app, Zoho OneAuth
  • Enabling hardware-based MFA with YubiKey
  • Using authenticator apps like Google Authenticator or Authy
This significantly reduces the chances of unauthorized access, even if the user's password gets compromised.

 4. Active Directory sync 

You can synchronize user accounts, groups, and attributes between your existing LDAP and Zoho Directory, enabling centralized management across platforms. This integration ensures that changes made, such as user additions or modifications, are automatically reflected in Bigin, saving time and reducing administrative overhead.

5. Single sign-on 

Zoho Directory supports single sign-on (SSO) integration, enabling seamless authentication and session management across multiple applications, including Bigin. By configuring SSO, users can log in once using their credentials and subsequently access Bigin and other integrated applications without needing to provide their login information again.

6. Web session management  

Zoho Directory provides comprehensive session monitoring capabilities, such as the following:
  • Session lifetime - Users will automatically be signed out of their accounts after the defined period.
  • Session timeout - Users will signed out of their accounts if they stay inactive for longer than the defined period.
  • Concurrent sessions - Users will be allowed only the chosen number of active sessions at a time. 

7. User session history 

Zoho Directory keeps a record of user session history, allowing you to track and review past sessions. This feature enables you to monitor user behavior, investigate any suspicious activities, and perform audit trails if required. By having visibility into past sessions, you can maintain accountability and identify any security incidents or policy violations.
 

To add Bigin to Zoho Directory, follow these steps: 

  1. Log in to your Zoho Directory account. Once logged in, navigate to the Zoho Directory Admin Panel.
  2. In the Admin Panel, look for the Applications section.
  3. Within the Applications section, search for "Bigin" and click on the Add button to initiate the process of adding Bigin to your Zoho Directory.
  4. Follow the on-screen instructions to configure the settings for the Bigin integration. Choose any of your Bigin accounts displayed, or create a new one. Click Next.
  5. In the next screen, select the Bigin users you wish to add to Zoho Directory, and click Yes, add.
  6. Once you've completed the configuration, Bigin will be added to your Zoho Directory.
  7. You can now manage user access and permissions for Bigin through the Zoho Directory Admin Panel. You can assign users to Bigin, control their roles and privileges, and ensure secure access to the application.

 
 
As a Bigin administrator, you can significantly improve the security and access management of your company's data by utilizing Zoho Directory's advanced user management features. From implementing IP restrictions and enforcing password policies to enabling multi-factor authentication and syncing with Active Directory, Zoho Directory provides comprehensive tools for effective user management. You can protect your organization's data, streamline user management, and ensure a positive user experience in Bigin.

Thank you,
Sai Shree | User Education

    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.






                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts





                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner







                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Feature Requests - Contact Coloured Picklist Visibility & Field Visibility During Ticket Creation

                                                                                                                  Hi Desk Team, I have 2 feature requests for you. Since Coloured Picklists are now available in Desk, It would be great if the colours were visible on the Related Details (Contact Information) when creating a ticket. In the screenshot below, I have 2 fields
                                                                                                                • Accounts Receivable Balances Differs in Balance Sheet, Customer Balance Report, AR Ageing Summary, and AR Ageing Details.

                                                                                                                  Hello Zoho Accounts Receivable Balances Differs in Balance Sheet, Customer Balance Report, AR Ageing Summary, and AR Ageing Details. Please clarify and fix the issues here. Thanks
                                                                                                                • How to integrate XML with Zoho CRM

                                                                                                                  Hi, I have an eCom service provider that gives me a dynamic XML that contains order information, clients, shipments... The XML link is the only thing I have. No Oath or key, No API get... I want to integrate it into Zoho CRM. I am not a developer nor
                                                                                                                • Feature Request - Ability to Customise Contact Info Card on Ticket Details View

                                                                                                                  Hi Desk Team, I've added a "Contact Priority" and "Account Prioirty" field and it would be very useful to agents if they could see that information in the Contact Info card on the Ticket Details view. It would be great if we could choose some fields to
                                                                                                                • Tax in Quote

                                                                                                                  Each row item in a quote has a tax value. At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from
                                                                                                                • Zoho Flow integration with Facebook Messenger and Whatsapp

                                                                                                                  Hi there,  any plans of adding integrations with Facebook Messenger and Whatsapp into Zoho Flow? Seems that more and more business are delivering automated updates such as "your order is received",  "your order has been shipped" and so on via these two platforms. Not sure if Whatsapp has the API access needed i am pretty sure that Facebook Messenger has... Kind regards Bo Thygesen 
                                                                                                                • Campaigns unsubscribe/manage preferences links

                                                                                                                  Hi, Where can I edit the unscubscribe and manage preferences link in the footer of the email. I would like it so that when you click 'manage preferences' an form opens up that allows the person to choose what type of emails they do and don't wish to
                                                                                                                • email address somehow still not verified (?!)

                                                                                                                  L.S. After creating a new email template in CRM I was about to send a group email to my clients, then Zoho CRM announced that they would change the sender address to some kind of Zoho-e-ddress because my email address "has not been verified". Not only
                                                                                                                • Marketing Tip #17: Add credibility to your online store with Review Widgets

                                                                                                                  One of the fastest ways to build trust in an online store is to show real customer feedback right where people are deciding to buy. Third-party widgets let you embed things like Google Reviews, Instagram feeds, or even a WhatsApp chat button. These add
                                                                                                                • adding several team members to an Opportunity

                                                                                                                  How can we add several team members to one opportunity for collaboration? I have researched and only found something called Deal Team which I cannot find in my CRM to configure.
                                                                                                                • Bulk update Profile Permissions

                                                                                                                  Dears, What should we do if we add new forms or reports and need to update more than 20 permissions? Updating them one by one feels pretty harsh, doesn’t it?
                                                                                                                • Filter in fields from Jira extension

                                                                                                                  We have installed the Jira extension so we can maken Jira issues from Zoho desk. In Zoho desk I can also see the Jira issue status for example but I can not filter on this field. I would like to setup an filter showing me the closed Jira issues. How can
                                                                                                                • Zoho Creator customer portal limitation | Zoho One

                                                                                                                  I'm asking you all for any feedback as to the logic or reasoning behind drastically limiting portal users when Zoho already meters based on number of records. I'm a single-seat, Zoho One Enterprise license holder. If my portal users are going to add records, wouldn't that increase revenue for Zoho as that is how Creator is monetized? Why limit my customer portal to only THREE external users when more users would equate to more records being entered into the database?!? (See help ticket reply below.)
                                                                                                                • Add Reporting feature to display variance/change columns when comparing periods

                                                                                                                  When running reports to compare periods (for example, Profit and Loss comparing current year to previous), I would like to be able to display variance columns in both (a) amount or (b) percentage.
                                                                                                                • Link Contacts to Billed Accounts

                                                                                                                  Hello, I want to do a survey on all my customers of 2025. For that I want to select all contacts linked to accounts who where billed in 2025. How to I create this link to I can then use Zoho Survey with this database of contacts?
                                                                                                                • Pre-Zoho Sales Info - Best Way to Add to Desk / CRM

                                                                                                                  My company has been using Zoho One since 2021, with sales data going back through 2020. However, we have been in business much longer, and we have historical sales information that we want to have at our fingertips when talking with customers (usually
                                                                                                                • CRM function REST API response format

                                                                                                                  Is there a way to control the JSON response returned by the CRM function REST API? If I call a function using either OAuth or an API key it returns a 200 OK response with a string in the format shown below. I am using a particular feature of an external
                                                                                                                • Using MPN across multiple SKUs and inventory tracking

                                                                                                                  I have several different SKU's that share a common MPN and would like to track inventory by MPN. SKU1 has MPN1 assigned SKU2 has MPN1 assigned Here is an example If I start with 5 of MPN 1 in stock I want each SKU1 and SKU2 to show as 5 in stock, If I
                                                                                                                • Unable to Access Application:

                                                                                                                  Whenever I try to access my application from the desktop, say I am editing it and want to test something in the desktop environment I get: An error has occurred. An internal error has occurred. Please check the URL , or try refreshing the page I can edit
                                                                                                                • Cannot see Application from Lookup field

                                                                                                                  Hi all, I am trying to access data for an application on our account via a lookup field; however, the application doesn't appear in the dropdown at all. Can anyone shed any light on this, please? I have asked Zoho support; however, they're just as confused,
                                                                                                                • Zoho CRM Meetings Module Issues

                                                                                                                  We have a use-case that is very common in today's world, but won't work in Zoho CRM. We have an SDR (Sales Development Rep) who makes many calls per day to Leads and Contacts, and schedules meetings for our primary Sales Reps. He does this by logging
                                                                                                                • Zoho Books integration sync from Zoho CRM does not work

                                                                                                                  Hi Zoho Community & Zoho Support We just tried to get a sync some products into Zoho Books from CRM using the native sync and we're getting an error: "It looks like some mandatory fields you're trying to map are empty. Please provide valid field names
                                                                                                                • Disable Auto Send Email Notification in Invoice Creation

                                                                                                                  Here is what I am facing Make payment via Razor Pay (All Good) Capture payload data on my webapp Send this data, along with other data to Zoho books to create the invoice However in this step - An email goes to the client + The Invoice remains as draft
                                                                                                                • P & L Sub-categorized accounts

                                                                                                                  How can I show sub-categorized Income and Expense accounts on the P & L report?
                                                                                                                • Report showing Bill Details with Project and Sales Invoice Number

                                                                                                                  Hi There, I am hoping that someone can help, I am looking for report that can show the bill and expense details along with project its as assigned to and the invoice number that the sales has been raised in. The goal is I can filter a customer/project
                                                                                                                • Advanced Payment for Inventory Items with serial numbers

                                                                                                                  Hello, We sell equipment that we track the unique serial numbers on using Sales Orders. We can charge the customers an advanced payment, then the balance on delivery. We cannot figure out a way to do this in Books/Inventory: - Cannot part invoice a SO
                                                                                                                • Is it possible to restrict ZCRM user to see only custom views created by administrator

                                                                                                                  I have segmented data in my CRM and I want to allow different users to be able to see only parts of it based on some criteria. I've tried to create and share a custom view, but then there is always an option for user to see all open lead for example.
                                                                                                                • Issues Logging into ZOHO

                                                                                                                  Hello, one of my coworkers is having issues logging into ZOHO, she has requested a code when entering and the email is correct but she has not received the code. can you help us with this?
                                                                                                                • Add Popup Rejection Metrics to Reports

                                                                                                                  Hello Zoho PageSense Team, We would like to request improved reporting for popup interactions. Current Limitation: PageSense currently provides conversion data, but there is no clear visibility into: Popup rejections Popup closes (✕ button clicks) Dismissals
                                                                                                                • Ability to Reset / Reinitialize Popup Cookies

                                                                                                                  Hello Zoho PageSense Team, We would like to request the ability to manually reset popup cookies. Current Limitation: At the moment, it is not possible to initiate a new popup cookie from the our side. Visitors who rejected or closed a popup will not see
                                                                                                                • Control Popup Cookie Expiration Duration

                                                                                                                  Hello Zoho PageSense Team, We would like to request an enhancement related to popup cookie management. Current Limitation: Currently, PageSense popup cookies remain active for 365 days, and this duration cannot be modified by us. If a visitor closes or
                                                                                                                • Clone / Export Popup Design Across PageSense Projects

                                                                                                                  Hello Zoho PageSense Team, We hope you’re doing well. We would like to request an enhancement that allows popup designs to be reused across different PageSense projects. Problem Statement: Currently, Zoho PageSense allows popups to be duplicated only
                                                                                                                • Are there settings for hyperlinks?

                                                                                                                  Clicking a hyperlinked cell in Sheet creates this little pop-up with the actual hyperlink inside. Is it possible to have a 1-click link where if you click the cell it opens the link directly with no pop-up?
                                                                                                                • Automatically include all ticket attachments in the ticket resolution email

                                                                                                                  Hello Zoho Community, We are implementing Zoho Desk in a real customer-facing production environment and have run into a limitation that is becoming a blocking requirement for our clients. The problem When a ticket is closed or resolved, Zoho Desk sends
                                                                                                                • Keep Zoho People Feature Requests in the Zoho People Forum

                                                                                                                  Hello Zoho People Product Team, Greetings. We would like to submit a feature request regarding the handling of feature requests themselves, specifically for Zoho People. Issue: Feature Requests Being Moved to Zoho One Zoho People feature requests are
                                                                                                                • Can I write a check in Zoho Books with no associated bill?

                                                                                                                  This currently does not seem possible, and I have a client that desperately needs this function if I am able to convert them with Quickbooks. Thank you in advance for your reply. 
                                                                                                                • Finding text within a ticket: Expand All or Search this Ticket

                                                                                                                  The auto-collapse feature within a ticket is nice for screen scrolling, however it makes it difficult to find text within the ticket if the email is collapsed. In fact you cannot find text if it is collapsed. I would like to propose a feature that allows
                                                                                                                • Books & Desk. Client mapping

                                                                                                                  Hi, I’ve been using Zoho Books for several years and am now looking to improve my customer service. I'm experimenting with Zoho Desk and want to sync and map my client data from Zoho Books. However, it seems that mapping requires both contacts to have
                                                                                                                • String handling

                                                                                                                  If I cut a currency string from a quote and try and paste it into the Deal "Amount", it will fail unless I manually delete any commas. Dollar signs are no problem, but comma's seem to fail. Please correct this Input Validation error.
                                                                                                                • Allow Stripe Credit Card and Stripe ACH payment methods to be enabled separately on an invoice.

                                                                                                                  I need to be able to pick at the invoice level whether Stripe Credit Card and/or Stripe ACH payment methods are available. Currently, I'm not able to select from the two Stripe payment methods individually on an invoice. However, there are some larger
                                                                                                                • Next Page