Zoho Please change your ways

Zoho Please change your ways

I started using Your new Zoho bookings in earnest 3 days ago. What a mistake.  Once again, everything is backwards and upside down.  I had to spend 5 hours testing how the thing works in order for me to understand how to acutally use it. 

When i started using google calendar years ago.  it took seconds to figure out how it works. Why is that. bc they put everything in places where it makes sense. 

Today, I needed to add an appointment as well as a time off.  Stupid me i added the time off first, under staff. I made an error and added it as a whole day.  Now I can't make my appoinntment which happens to be on the same day.  

Next step of course is to find the annyong time off and delete it.  Tell me Zoho, why is there no way to remove a time off?  I haven't spent 5 hours looking for it, so maybe that's why I can't find it, bc apparently you can't just open up a zoho product and start using it successfully after 3 minutes.

First I looked under the calendar...I figured the time off will be there a block, which I can simply click and delete.  No, no, of course it's not.  Then I looked under staff profile. I see where I can ADD a time off, but no where to REMOVE existing time block.  Then of course I went to your resources page, and of course NO INSTRUCTIONS ABOUT REMOVING A TIME BLOCK.

So again, a simple task that should take 10 seconds has turned into 1 hour.

Let me understand.  You thought people/businesses will need to have a time block (great), but YOU DIDN'T THINK THEY WOULD NEED TO REMOVE IT???

Don't know what the hell you are all thinking or how you manage your calendars that seems to take 60 time what's necessary.

The simplest way to remove a time off/block is to go to the calendar. PERIOD. Change it to this, if you are really interested in saving people time, that is.  Anything that requires going to setting etc, it too many steps.


    Access your files securely from anywhere





            Zoho Campaigns Resources

                  Zoho Developer Community

                      Bootcamp
                      Community
                      Pricing
                      Webinars
                      What's New
                      Integrations
                      Contact Support
                      Contact Sales

                        Zoho Survey Resources
                          Features
                          Survey Templates
                          Integrations
                          Community
                          iOS Mobile Surveys
                          Pricing
                          Android Mobile Surveys
                          Insurvey Blogs
                          Insight Blogs
                          Tips & Tricks






                                        Latest Feature Updates

                                          • Desk Community Learning Series


                                          • Digest


                                          • Functions


                                          • Meetups


                                          • Kbase


                                          • Resources


                                          • Glossary


                                          • Desk Marketplace


                                          • MVP Corner


                                          • Word of the Day


                                          • Ask the Experts




                                              Zoho SalesIQ Resources

                                                    • Sticky Posts

                                                    • Complete walk-through of Zoho Bookings (video)

                                                      Save time for both you and your customers. Use Zoho Bookings, the appointment scheduling app from Zoho, to free yourself from email and paper-based scheduling. Zoho Bookings can give you a common calendar by syncing multiple calendars, including yours and your staff's. Your customers can book a time convenient for them, and pay for services, through your website or the customizable webpage features available in Zoho Bookings. They'll also get emails reminding them about their appointments and any

                                                    • Announcing: custom color palette + free workshop

                                                      Hello everyone, We're excited to share new feature in Zoho Bookings—a color palette within booking page themes. You'll find this option under Manage Bookings > Workspaces > Booking Page Themes. You can customize the color of every element in your booking page and even alter the transparency of your background image. Please note that this is a paid feature included in the Basic and Premium plans. At the moment, it's available only under the Modern Web theme. This means you can create billions (7,

                                                    • New Features: Service Availability and staff booking page themes!

                                                      Dear All,  Want a dedicated schedule for your one-on-one services? How would it feel to have one-on-one services open for consultations only during certain times? You need a superpower to make that happen and we give it to you - Service Availability is

                                                    • Zoho Bookings has a new pricing - Pay per user

                                                      Dear customers, Businesses around the world use Zoho Bookings. Customers have booked 1.5 million appointments and over 200K online meetings using Bookings. We are only set to cross more milestones, thanks to your support. We are excited to introduce to

                                                    • Zoho Bookings outage on 30th June in the US data center

                                                      Dear customers, While we profusely thank you for your patience when we were busy identifying the issue that caused the outage in our US data center, we sincerely apologize for the trouble it has caused you. It was unfortunate but the events that triggered


                                                    Manage your brands on social media
                                                    Access Zoho Social

                                                      Zoho Pagesense Resources


                                                          Zoho TeamInbox Resources

                                                            Zoho DataPrep Resources


                                                              Zoho CRM Plus Resources

                                                                Zoho Books Resources


                                                                  Zoho Subscriptions Resources

                                                                    Zoho Projects Resources


                                                                      Zoho Sprints Resources


                                                                        Qntrl Resources


                                                                          Zoho Creator Resources



                                                                              Zoho CRM Resources

                                                                              • CRM Community Learning Series

                                                                                CRM Community Learning Series


                                                                              • Kaizen

                                                                                Kaizen

                                                                              • Functions

                                                                                Functions

                                                                              • Meetups

                                                                                Meetups

                                                                              • Kbase

                                                                                Kbase

                                                                              • Resources

                                                                                Resources

                                                                              • Digest

                                                                                Digest

                                                                              • CRM Marketplace

                                                                                CRM Marketplace

                                                                              • MVP Corner

                                                                                MVP Corner





                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now


                                                                                    Zoho Show Resources


                                                                                      Zoho Writer Writer

                                                                                      Get Started. Write Away!

                                                                                      Writer is a powerful online word processor, designed for collaborative work.

                                                                                        Zoho CRM コンテンツ








                                                                                          Nederlandse Hulpbronnen


                                                                                              ご検討中の方




                                                                                                    • Recent Topics

                                                                                                    • Using Linkedin as 'Unique Identifier ' for Duplicate Management for Candidates and Contacts in Zoho Recruit

                                                                                                      Quick hats off to Zoho Recruit on the functionality of Unique Identifier ' for Duplicate Management for Candidates and Contacts in Zoho Recruit. I recently added the ability to manage duplicates based on Linkedin profile. Candidates' and Contacts' email

                                                                                                    • Ability to re-order Workflow Rules

                                                                                                      We really need the ability to re-order workflow rules within departments.  Either the ability to drag/drop them into a different order or something.

                                                                                                    • Sales Returns - Repairand Return

                                                                                                      Hi Inventory Team, I'm working with a client on an Inventory implementation project and they have shared this use case with me. Some items may be returned by the customer, then returned to the vendor for repairs, received from the vendor and shipped back

                                                                                                    • Inserted Records not showing in Kanban view

                                                                                                      When insert a new record into a report from a workflow, it doesnt show in KANBAN view. When i view the report in a regular list view, the records are there. If i edit the record (while in list view) and then update it at all (even if i dont change anything,

                                                                                                    • Client scripts for Zoho Books ?

                                                                                                      Good day everyone, I am looking for a way to be able to interact with the Quotes and Invoices as they are being created. Think of it like Zoho client script in Zoho CRM. But for the life of me I dont see a way to do this. The issue with having function

                                                                                                    • Multiple Admin accounts

                                                                                                      We recently moved Admin access to our original recruiter (who left) and owner ship of the admin account is set to our CEO. I've asked to also be given admin access so he is not a limiting resource but he/we can't seem to find that out. He recently upgraded

                                                                                                    • Zoho Desk Invite

                                                                                                      I'm trying to send an invite via Zoho Desk to the email nwc.hd@telecare.com.sa using my account in Zoho desk rmsh7777.rs@gmail.com but the invitation or email is no received. I need your kindness to activate the account, please.

                                                                                                    • Forwarding email into Desk - DMARC errors

                                                                                                      Hi, Our email domain is hosted through Exchange Online (Office 365). Customers email support@ourdomain.xyz which is delivered to Exchange. Exchange rewrites the TO email header to the email address associated with our Zoho Desk (support@ourdomain.zoho.xyz).

                                                                                                    • Cannot read properties of null (reading 'className')

                                                                                                      Hello, I'm attempting to integrate the Zoho desk chat widget. It loads visually on most pages, but at some point, it throws this error and it never appears: Cannot read properties of null (reading 'className') Here is the full trace: floatbutton1_hXdnKUp…f6FPihRNT_T47_.js:1

                                                                                                    • Permission Update Failed

                                                                                                      Dear Sir, I have downgraded from the trial paid plan to Free Plan. I am logged in as CEO - Administrator and trying to change the profile permission but getting error - Permission Update Failed. Please see the screenshot. In most of the pages I am getting

                                                                                                    • Zoho Support / Microsoft Outlook integration

                                                                                                      Is there integration between Microsoft Outlook and Zoho Support? If so, can you point me to the related documentation? I'm trying to understand how that would work.

                                                                                                    • Unable to Send Ticket Reply as a Contact in Zoho Desk?

                                                                                                      Hi Zoho Desk Team, I am trying to send a reply to a ticket on behalf of a contact using the Zoho Desk API. My goal is to have the contact's response reflected in the ticket conversation, but I am facing an issue where only the ticket author can comment.

                                                                                                    • MA 2.0 Email Footer

                                                                                                      Good day, I recently went through the nightmare of upgrading from MA 1.0 to MA 2.0 and continue to experience more problems or missing features and settings. In this particular case, I am trying to find where and how to edit the Email Footer in MA 2.0.

                                                                                                    • How Can Integrate Zoho Recruit in a Laravel Website like Danvast.com?

                                                                                                      What are the initial steps to integrate Zoho Recruit with a Laravel website? What API endpoints are necessary to begin the integration process? How can you set up Zoho Recruit API credentials in your Laravel environment? How do you manage API authentication

                                                                                                    • Not receiving New Ticket Emails

                                                                                                      Hello! The company I work for uses the Zoho ticketing system, however, I've noticed I'm not receiving email notifications when new tickets are published. I have admin rights to see these tickets on Zoho Desk and respond to them, but am not receiving the

                                                                                                    • Is there a way to show contact emails in the Account?

                                                                                                      I know I can see the emails I have sent and received on a Contact detail view, but I want to be able to see all the emails that have been sent and received between all an Accounts Contacts on the Account Detail view. That way when I see the Account detail

                                                                                                    • Unified WhatsApp Number Management in Zoho Desk and SalesIQ

                                                                                                      Dear Zoho Desk Support Team, We are currently utilizing both Zoho Desk and Zoho SalesIQ for our customer support operations. While both platforms offer WhatsApp integration, we are facing challenges due to the requirement of separate WhatsApp numbers

                                                                                                    • Paste Screenshot in Ticket

                                                                                                      We love Zoho Desk, but we miss the ability to paste screenshots directly into a ticket.  I know that others have requested this functionality, but I thought it would be good to add it here as well.

                                                                                                    • Refreshing screen collapses Starred Views and Expands All Views

                                                                                                      Just in the past few weeks I've noticed that when I refresh my screen, it now collapses my Starred Views section and Expands the All Views section. This is not how it used to work in the past. It is frustrating.

                                                                                                    • ZOHO DESK ヘルプセンターの言語選択メニューの表示方法

                                                                                                      ZOHO DESK のヘルプセンターを構築し、多言語化設定をしました。 顧客のヘルプセンター画面右上に言語選択メニューが表示されないため、弊社の契約先会社に問い合わせましたが、「通常は多言語化をオンにすると表示するためCSS を触り過ぎではないか」 という指摘のみでした。 試行中ですが表示できません。 何か要因となる情報をお持ちの方がいましたらご教授いただけますと幸いです。 ↓の赤枠を表示したいのですが、表示できません。

                                                                                                    • CRM email sync with 365 - app passwords

                                                                                                      Hi We have synced users crm account with hosted 365 email accounts. 365 has MFA enforced across the tenant. Now encountering issues with 365 sync failing due to password errors after some time. Advised that will need to use app passwords from 365 in order

                                                                                                    • how to Add a TXT record in the DNS

                                                                                                      hi everyone, i am using https://pradairways.weebly.com domain for practice purpose, now a Domain Verification - pradairways.weebly.com is required ,how to add txt reocrd in dns and complete the process. thanks in advanced

                                                                                                    • How can I reduce the size of the lightbox?

                                                                                                      Hello - I want to reduce the size of the lightbox overlay function on my site. Currently it occupies the WHOLE screen when activated, which I'm not a huge fan of. Is there anyway I can reduce the size of the lightbox overlay? Say, it only takes up 75%

                                                                                                    • Items attribute questions

                                                                                                      Many of my items have attributes, such as size and color. How can I add new fields to the "New Items" screen to capture that in my Purchase Orders, Items, and Sales Order pages? I only see these attribute fields when adding an Item Group. Also, on the

                                                                                                    • Update multi-select lookup via API? Or allow for import of multi-select Lookups?

                                                                                                      When will the ability to update a multi-select lookup via API be available? Also when will we be able to import a record with multi-select lookups? I understand a linking module can help with this, but linking modules in our scenario would only be used

                                                                                                    • Would like to create a bounce-back for incoming emails

                                                                                                      Hi all, I have a catch-all address, now from this I would like Zohomail to bounce back specific email addresses to the sender. Would like the server to send back an email from zoho servers stating that the intended addresse is no longer valid. while retaining

                                                                                                    • Cambiar nombre de usuario

                                                                                                      Hola. Tengo una cuenta en zoho, por ejemplo Minombre @ midominio.es Y quiero cambiarlo a Miotronombre @ midominio.es Se puede cambiar??? Con la cuenta gratuita de zoho, cuantos nombres puedo tener en un dominio??? Gracias y buen dia

                                                                                                    • Circuite fail because www.zohoapis.com:443 refuse conection

                                                                                                      Is anyone else experiencing this issue? A few weeks ago, I started having issues with circuits failing due to www.zohoapis.com:443 refusing the connection. The error message is quite clear and points to a problem on Zoho's API server, rather than with

                                                                                                    • Error in connecting to WorkDrive

                                                                                                      I'm trying to write a script to look in a specific WorkDrive folder and if there is a csv or xslx file, copy it to a different folder with a modified filename. That gave me the error: {"errors":[{"id":"F6016","title":"URL Rule is not configured"}]} So

                                                                                                    • Help with Zoho Books Deluge code error

                                                                                                      I have this deluge code im writing for Zoho Books button, it throws an error: Check and update the code in line 12 as there is a Exception : Error at line :14 Improper Statement Error might be due to missing ';' at end of the line or incomplete expression

                                                                                                    • Add additional field to quick search results

                                                                                                      IN the advanced search, we can add any field to the columns. In the regular search results (before you press enter, there is no option to modify the results. It would be super useful to include a custom field where it currently displays the pipleine

                                                                                                    • Problem - cant add Users (i.e. Zoho one / CRM Users) to BCC or CC in email, i.e. Sales orders or Retainers

                                                                                                      I can go to zoho books email templates, and select any email template, and automatically include any Zoho One user, i.e. member of staff. However in the context of sending an email, it will not let us add a member of staff from the user list, instead

                                                                                                    • Referring to Zoho user groups in Deluge?

                                                                                                      Hello, I am wondering whether it is possible to refer to Zoho user groups (with whom the application is shared) in Deluge. I currently restrict records to be viewable only if the login user created the record, but I would also like to make all records viewable if the login user belongs to group X. Thank you.

                                                                                                    • Zoho Books CREDIT LIMIT is completely USELESS due to a BUG!!! Please fix it ASAP!!

                                                                                                      Credit Limit should not be taken into account if payment terms on the Invoice are without credit. If selected Credit 0 days (Prepayment) why in this world would a notification pop up saying credit limit is exceeded and not allowing to create an invoice?

                                                                                                    • Mail Merge - unable to send more than 50 email

                                                                                                      Hi, I've subscribed to the pay email service because of the Mail Merge feature. However, I've found that this feature only allow to send up to 50 emails. I've to attach a screenshot for your reference. This limitation is not mentioned anywhere in service.

                                                                                                    • Auto-sync field of lookup value

                                                                                                      This feature has been requested many times in the discussion Field of Lookup Announcement and this post aims to track it separately. At the moment the value of a 'field of lookup' is a snapshot but once the parent lookup field is updated the values diverge.

                                                                                                    • Records not showing immediately.

                                                                                                      Hi, I keep coming across a problem when records are inserted, updated or deleted via deluge, the changes / new records or deletions aren't visible in the form's report. (Even after refreshing and clearing browser cache). I am experiencing this issue in both Google Chrome and Firefox. The records will eventually show up, but the delay can vary wildly. Below screenshot shows the report still showing a record which has been deleted via deluge.  When clicking "edit" on the record, Zoho displays a single

                                                                                                    • Email signature duplicate

                                                                                                      Hi, For a few weeks, opening the email writer would show an error. After clicking ok, the signature would change slighty (font size, I believe). After that it worked fine, so we thought nothing of it. However, now it no longer shows the error puts the

                                                                                                    • I can't auto-scheduling calls down - the code does not change anything

                                                                                                      Hi, I was trying to set a function that auto-schedules calls based on their call result; i.e "Requested more info". I had also included a reminder to send an email in the code. I logged a test call and nothing changed. Is there anything wrong with the

                                                                                                    • Generate a Zoho Sign link

                                                                                                      From time to time I get a response "I never received your you e-document for electronic signature" is there a way to generate a Zoho Sign link to share.

                                                                                                    • Next Page