Zoho SalesInbox: The first email client exclusively for salespeople.

Zoho SalesInbox: The first email client exclusively for salespeople.

Salespeople use different channels like email, telephone calls, chat, face-to-face communication, and social media to reach out to their prospects today. Making telephone calls regularly can be expensive. Face-to-face communication can be both time consuming and costly. Social media, while being instant, can lead to time wasting and is distracting. Chat, while providing instant access to help, can lead to wait times if several prospects want to chat with you at the same time.

Email solves many of these problems. It is cost effective, instant and at the same time, gives prospects enough time to consider their next course of action.

Here's a first-of-its-kind inbox that lets you respond to the emails which matter the most to you, and not the latest emails. Introducing SalesInbox, the first email client exclusively for salespeople.
This is what you'll get with SalesInbox:

Emails, prioritized: An inbox that prioritizes your emails as those coming from open deals, leads, contacts and customers, and clearly reflects your sales priorities.





Filters that help you convert more deals: Filter your emails using different CRM criteria, such as deal size, closing date, lead source and more. Apply labels to your emails for more fine-grained searches.

Context that helps you go beyond the thread: Have a clear demarcation of how your contacts have progressed through the sales cycle, right in front of you. Get details of all previous conversations,support tickets raised, mentions of your brand made on social media, and more.

Email and CRM in sync: When interested customers reach out to you via email, add them to CRM straight from your inbox. Set up workflow rules that categorize new messages as leads if they meet important criteria. When you receive an email from a hot lead, drag and drop the emails into the leads or deals column. Set a price for the deal, a closing date and create followups.





ResponseWatch to help you act fast: With ResponseWatch, get to assign a time for when you need to hear back from a customer. If you don't hear back on time, ResponseWatch lets you know.

 

Better emails: Use email insights, dashboard reports and analytics to know which of your emails and templates had the best open and click rates. Know who among your teammates sent the best emails and received the most responses.



Mail on the move: Receive information on who is sending an email, their accounts and associated deals on your mobile. Get folders named Closing This Month, Customers and Open Deals by default.

Ready to be even more productive with email and sales? Just give SalesInbox a try, for a whole new email experience.

Further reading:
SalesInbox website

We would love to hear what you have to say about SalesInbox. Feel free to let us know what you think by commenting below.

Regards
Vaibhav Shastry





    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.






                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts





                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner







                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Deprecation of the Zoho OAuth connector

                                                                                                                  Hello everyone, At Zoho, we continuously evaluate our integrations to ensure they meet the highest standards of security, reliability, and compliance. As part of these ongoing efforts, we've made the decision to deprecate the Zoho OAuth default connector
                                                                                                                • Zoho Mail iOS app update: Display recipient's nickname on contact suggestion

                                                                                                                  Hello everyone! In the most recent version(v3.3.1) of the Zoho Mail iOS app update we have brought in support to display recipient's nickname in contacts suggestion. Please update the app to the latest version directly from the App Store or using the
                                                                                                                • Digest Février - Un résumé de ce qui s'est passé le mois dernier sur Community

                                                                                                                  Bonjour chers utilisateurs, Le 26 février, nous avons organisé notre première session Ask the Expert de 2026. Nous sommes heureux de partager que ce fut une session très interactive, avec de nombreuses questions intéressantes posées par nos clients. Si
                                                                                                                • Zoho CRM Case Notes - Share to Customer

                                                                                                                  Hi team does anyone know the Api to set a note, against a case, to shared with customer? i cant seem to find it  cheers 
                                                                                                                • Send out follow-up email in the same thread (threaded conversations in individual emails) from Zoho CRM

                                                                                                                  Hi, I'm new to Zoho. I'm trying to send individual emails to my leads one by one. And I'll send out follow up email if I don't hear back from them later. However, instead of sending a new email, I want to reply in the same email thread so that the recipients
                                                                                                                • Depositing funds to account

                                                                                                                  Hello, I have been using Quickbooks for many years but am considering moving to Zoho Books so I am currently running through various workflows and am working on the Invoicing aspect. In QB, the process is to create an invoice, receive payment and then
                                                                                                                • web to lead

                                                                                                                  Can anyone help me how to create web to lead from zoho marketing automation
                                                                                                                • How can I see content of system generated mails from zBooks?

                                                                                                                  System generated mails for offers or invices appear in the mail tab of the designated customer. How can I view the content? It also doesn't appear in zMail sent folder.
                                                                                                                • UI issue with Organize Tabs

                                                                                                                  When looking at the organize Tabs window (bellow) you can see that some tabs are grayed out. there is also a "Add Module/Web Tab" button. When looking at this screen it's clear that the grayed out tabs can not be removed from the portal user's screen
                                                                                                                • I created a signup form in Zoho Marketing Automation with the correct field mapping, but the data is not being reflected under Leads in Zoho CRM.

                                                                                                                  web to lead from zoho marketing automation
                                                                                                                • Pasted Images not being embedded in custom mail

                                                                                                                  Hi, I'm making a custom report by email based on commentaries. I have the email ready, all working great except for images that are being pasted in the commentaries. Zoho deals with them as temp images and so it requires authentication to view them, something
                                                                                                                • Kaizen #232 - Building a Ticket Escalation Mechanism from Zoho CRM

                                                                                                                  Howdy, Tech Wizards! Picking up the thread from last week, we will continue our Zoho CRM and Zoho Desk integration. In Kaizen #231 - Embedding Zoho Desk Tickets in Zoho CRM, we built a Related List widget that displays open Zoho Desk tickets within the
                                                                                                                • Inactive License for free account.

                                                                                                                  I recently upgraded my Cliq subscription not my team (on the free version), are unable to login to their accounts. The error message received is Inactive License Looks like you have not been covered under the current free plan of users. Please contact
                                                                                                                • Deluge scripts

                                                                                                                  Why is there not a search function to make it easier to find the script of interest when modifications are required.
                                                                                                                • Zoho Sheet for Desktop

                                                                                                                  Does Zoho plans to develop a Desktop version of Sheet that installs on the computer like was done with Writer?
                                                                                                                • Searching for an item from within an invoice should show any item containing the string, not just those that begin with the string.

                                                                                                                  Hello, I've found myself becoming increasingly frustrated with the limited line-item seach when adding new items to an invoice. The problem is that the characters being typed are only being matched from the beginning of the item name.  This might be usable
                                                                                                                • How to Rank Tables by Row Count in Descending Order

                                                                                                                  I am trying to understand the consume of lines that grow up so fast in the last week. Is there any way to create a pivot table or query to get TABLE NAME LINES in descending order?
                                                                                                                • Dealing With One-Time Customers on Zoho Books

                                                                                                                  Hello there! I am trying to figure out a way to handle One-Time customers without having to create multiple accounts for every single one on Zoho Books. I understand that I can create a placeholder account called "Walk-In Customer", for example, but I
                                                                                                                • Feature Request: Render Markdown (.md) files in Zoho Cliq

                                                                                                                  Hi, We regularly share Markdown (.md) files in Zoho Cliq. However, when we open these files in Cliq, the content does not render as Markdown—it displays as plain text. This forces us to copy/paste the content into an external Markdown viewer to read it
                                                                                                                • CRM Percent custom fields: When will it show the % symbol and behave like %?

                                                                                                                  1. Actually Percent custom fields fail to show the % symbol. 2. When in formulas Percent fields work like number: 100 x 5% = 5 ideal world 100 x 5% = 500 what happens actually 3. When importing Percent fields the % symbol has to be removed and the data
                                                                                                                • Subforms and automation

                                                                                                                  If a user updates a field how do we create an automation etc. We have a field for returned parts and i want to get an email when that field is ticked. How please as Zoho tells me no automation on subforms. The Reason- Why having waited for ever for FSM
                                                                                                                • Xero Billing Data (22 instances) - Zoho (CRM) - Single Source of Truth For Client Data & Notes

                                                                                                                  Hi - I’m trying to build out a CRM for a Single Source of Truth Currently I have 22 Instances of Xero (for legal entity purposes - can’t consolidate to one) How would I be best placed to do this? Is it possible to have all the Xero instances (22) → Consolidated
                                                                                                                • Zoho CRM Quotes – Subform and PDF/Writer Limitations

                                                                                                                  Hello, I am encountering the following limitations in Zoho CRM Quotes: Custom product images cannot be uploaded in the subform – the image upload field cannot be added; only the file upload field is available. File upload placeholders cannot be used in
                                                                                                                • Strange behavior in CRM Number Field – Characters allowed but not "e"?

                                                                                                                  Hi everyone, Has anyone faced this strange issue in Zoho CRM? In a Number field, it is possible to type some characters, but the character "e" cannot be entered. This was really surprising to me. Normally, a number field should restrict all characters
                                                                                                                • No background for video recordings, no playback speed, can't even playback longer recordings - have to download…

                                                                                                                  Hi. We utilize heavily video messages on Slack, but wanted to migrate to Cliq with Zoho One, however very basic yet very frequently used feature is missing: backgrounds for video recordings and playback speed. We were not happy with Slack's 5 minute limits
                                                                                                                • Support inefficiency

                                                                                                                  We have been asking for support for a minor adjustment for 12 days now and we haven't got a single viable resolution from support team despite there are 19 emails going between our HR team and various support emails from Zoho. 1. they do not understand
                                                                                                                • About Certification Exam

                                                                                                                  I recently written Zoho Creator Ceritification Exam But i failed in first attempt of exam. how to reset my account for second attempt of exam . 
                                                                                                                • Zia capabilities now available in the Professional edition announcement

                                                                                                                  Hello all! The Professional edition now supports a broader set of Zia capabilities, enabling teams to bring AI into more of their everyday CRM work. From writing assistance and summaries to setup support, predictions, and recommendations, Zia can now
                                                                                                                • Where Do I set 24h time format in Cliq?

                                                                                                                  Where Do I set 24h time format? Thanks
                                                                                                                • How to I generate Proforma Invoices?

                                                                                                                  When customers need to pay by bank transfer I need to send them a Proforma Invoice with our bank details. I am unable to work out how this can be done.  It needs to be done at the Sales Order stage before a formal Invoice is generated. John Legg Owner:
                                                                                                                • Can I Integrate ADP Payroll with Zoho Books?

                                                                                                                  Hi, I am hoping that I can integrate ADP Payroll with Zoho Books so that I do not need to manually input the payroll journal entries. Is this possible? If so, how do I do that?
                                                                                                                • This will be long, Please bear with me - Next Gen Layout - Search

                                                                                                                  In general, I think that Zoho are going in the right direction with the Next Gen UI. The latest update brings some nice improvements and all-in-all from a user's perspective I think the improvements are generally very good. However, there are some areas
                                                                                                                • Selecting all notes in a notebook

                                                                                                                  In Windows11, I select a notebook and I get a list of notes, but only 30 notes. If I scroll down to the end, I get an additional 30 notes (and at the top it now shows 60 notes). I can keep doing this to eventually see all my notes but this is a real pain.
                                                                                                                • Filter Records in CRM API

                                                                                                                  Hi Team, I’m currently working on a task to retrieve expired deals from the CRM. By “expired deals,” I mean deals where the closing date has already passed and the stage is not “Closed Won” or “Closed Lost” (i.e., all other stages). I tried using both
                                                                                                                • User Name in Zoho Cliq Not Updating Across Apps?

                                                                                                                  We updated the name of a user in Zoho. (From Sue to Taylor) Her name has not been updated in Cliq on all apps. When in Zoho One, if I go to Cliq directly, it is correct, but if I am in another app, and the Cliq bar pops up on the bottom, it will be the
                                                                                                                • Why I can't map Account Name from lead module to Account module?

                                                                                                                  When I qualify a lead in the bluerprint, I use automated conversion in Blueprint to automatically create Contact, Account and Deal. the Deal record and contact record has been successfully created automatically as I expect, but I can't see any account
                                                                                                                • Pause(1);

                                                                                                                  I'm using scheduler to invoke an interaction via http post with an external service. The schedule code uses a for-each loop that runs so fast my external application's log files get messed-up (they are named by date-time stamp). What I'm suggesting is
                                                                                                                • Release Notes | February 2026

                                                                                                                  We have rolled out another set of enhancements in Vertical Studio during February 2026, bringing improvements to Canvas customization, reporting capabilities, and data access controls. Here is a summary of what was released during February 2026: Canvas
                                                                                                                • Agentic Engineering with Zoho: The Next Evolution of Intelligent Systems

                                                                                                                  The concept of Agentic Engineering is reshaping how modern systems are designed. It introduces a new layer to the way we think about artificial intelligence and system architecture. For years, most software systems have operated in a reactive way — responding
                                                                                                                • Engenharia Agêntica e as soluções da Zoho

                                                                                                                  O conceito de engenharia agêntica impacta diretamente como os sistemas são projetos. Este tema inseri mais uma camada a nossa idéia de inteligência artificial. Antes o desenvolvimento de sistemas operavam de forma reativa e dependente de comandos diretos,
                                                                                                                • Next Page