Zoho Sign: Product Updates - Q3-Q4, 2021 and 2022 Preview
Hello, everyone!
2021 has been a breeze of a year in the face of a seemingly unending global pandemic. And yet, businesses have displayed great resilience by quickly adopting a system of hybrid work that better suits their evolving operational needs.
At Zoho Sign, we have added multiple features and partnered services to address digital transformation at a regional level and enhance overall collaboration under these circumstances. With e-signatures surging in popularity, we plan to introduce many more integrations and regional services in 2022 to broaden Zoho Sign's scope of application and use.
We are also thrilled to note that Zoho Sign was recognised by top research firms such as IDC and SoftwareReviews in the following publications:
- Gold Medalist in the 2021 SoftwareReviews E-Signature Data Quadrant
- Champion in the 2021 SoftwareReviews Electronic Signature Emotional Footprint
- Major Player in the 2021 IDC MarketScape for eSignature Software
Here's a brief summary of all the additions made to Zoho Sign in the past six months and also what's in store for 2022.
What's new?
- Revamped add-on system - Zoho Sign credits
- Qualified Electronic Signatures (QES) for the EU via Uanataca
- eSign for India via eMudhra using e-KYC-based signer authentication
- Trusted document timestamping via GlobalSign, SEIKO Cyber Time, and Uanataca
- Offline signing in mobile apps
- Signer field - Image upload
- Google Docs editor integration
- Revamped blockchain timestamping via Bitcoin network using OpenTimestamps
- Updated mobile apps for Apple devices
- Zoho Sign for iOS 15 and iPadOS 15
- Zoho Sign for macOS Monterey
- Software development kits (SDKs) for mobile and web development - open BETA
- Revamped certificate of completion
- Sign templates in Zoho Writer
- Developer API collections on Postman and SwaggerHub
Revamped add-on system - Zoho Sign credits
Organizations must now purchase Zoho Sign credits, a common add-on, to use features and integrations that incur additional cost. This replaces our previous add-ons - the API credits and the SMS credits, which have been discontinued - to establish a standardized credit consumption system. This strictly applies only to integrated services facilitated by third-party providers and high-volume automation features subjected to fair use to prevent their abuse. This does not, however, effect much of a change to the actual cost of using these features. Learn more
Qualified Electronic Signatures (QES) for the EU via Uanataca
Organizations subscribed to the Enterprise plan and based in our EU datacenter can now digitally sign documents with Qualified Electronic Signatures. This carries the legal equivalence of wet signatures or signing documents with pen and paper. Zoho Sign offers QES by partnering with Uanataca, an authorised Qualified Trust Service Provider (QTSP) as per the eIDAS regulation 910/2014, and integrating with their services. Documents signed with QES also carry an embedded timestamp. Learn more
eSign for India via eMudhra using e-KYC-based signer authentication
Organizations subscribed to the Enterprise plan and based in our Indian datacenter can now digitally sign documents via eMudhra, a leading certifying authority (CA), using their integrated e-KYC services. Zoho Sign offers this in conformity with the e-sign service specifications defined by the Controller of Certifying Authorities (CCA), India's root CA, in accordance with the Information Technology Act of 2000. Documents signed via eMudhra also carry an embedded timestamp. Learn more
Trusted document timestamping via GlobalSign, SEIKO Cyber Time, and Uanataca
Organizations subscribed to the Enterprise plan can now add immutable third-party timestamps to digitally signed documents by enabling document timestamping. This makes the signed documents indisputable, proves their existence at the time and date of signing even if the digital signature certificates on the documents expire in the future, and reinforces non-repudiation. Zoho Sign has partnered with multiple timestamping authorities (TSA)—Uanataca for qualified timestamps in the EU, SEIKO Cyber Time for Japan, and GlobalSign for all other countries and regions—to integrate with their trusted timestamping services. Learn more
Offline signing in mobile apps
Users can now download documents for offline access in our iOS, iPadOS, and Android mobile apps when they are connected to the internet. This later allows them to open and sign these documents even if internet connectivity is unavailable. This also enables field agents to collect signatures in person from signers in remote areas without internet connectivity. Any document signed offline will eventually be synced with the Zoho Sign servers when the user reconnects to the internet and this allows their workflows to continue.
Signer field - Image upload
The new Image signer field allows signers to add images to documents by uploading them at the time of signing. This can be used to request signers to add any additional information which is needed in the form of an image. We have also introduced another field property—Movable—that allows signer fields to be moved by signers in the Document Viewer screen at the time of signing.
Google Docs editor integration
Users can now edit documents supported by the Google Docs editor directly from Zoho Sign when building sign workflows. This requires the Zoho Sign integration to be installed from the Google Workspace Marketplace and the desired documents to be opened with or imported into Zoho Sign from Google Drive. Once edited, users can sync the updated files with the associated sign workflow to send them out for signatures.
Revamped blockchain timestamping via Bitcoin network using OpenTimestamps
In this new iteration, users subscribed to the Enterprise plan can enable blockchain timestamping to capture document signing events in the public Bitcoin blockchain. This creates an immutable public record for verification of document integrity. Zoho Sign offers this through an integration with a third-party service called OpenTimestamps. Previously, blockchain-based timestamping was done on the Ethereum network but it has since been discontinued and replaced with this iteration. Learn more
Updated mobile apps for Apple devices
Zoho Sign for iOS 15 and iPadOS 15Users can add Zoho Sign to their SmartStack widget, set up larger widgets and focus notifications to track time-sensitive paperwork, print documents from anywhere, drag and drop text from other apps to create text fields, and do a lot more with enhanced pointer actions and keyboard shortcuts on the Zoho Sign app for devices running iOS 15 and and iPadOS 15.Zoho Sign for macOS MontereyMonterey brings all the features of the Zoho Sign apps on iOS 15 and iPadOS 15 to macOS along with other popular features such as Siri Shortcuts for a reimagined experience of digitally signing documents.
Software development kits (SDKs) for mobile and web development - open BETA
Developers can now reach out to Zoho Sign to obtain licenses for our software development kits. These SDKs facilitate quick and easy integration with Zoho Sign's services that can be served via custom mobile and web applications. SDKs are available for iOS, Android, and PHP. Please write to support@zohosign.com for license requests.
Revamped certificate of completion
The certificate of completion now summarizes document signing activity in a fresh new design that neatly presents all the details such as document and recipient information, signing order, mode of signing, timestamps and the associated blockchain transaction, if enabled.
Sign templates in Zoho Writer
Users can now set up templates for sending documents out for signature within Zoho Writer using the Automation Template option. This allows users to compose and create a sign template from scratch, or upload a document to Zoho Writer and then convert it into a sign template, and collaborate with peers on field properties and placement. Zoho Writer's new AI is also capable of automatically scanning, detecting, and adding signer fields to the PDF documents that users upload.
Developer API collections on Postman and SwaggerHub
It is now easier to build and deploy integrations for Zoho Sign using our API collections on Postman and SwaggerHub. These platforms provide developers with the documentation and the tools required to quickly compose and test API queries in real-time.
We urge you to check out these features and get back to us with all your feedback. You can read about our updates from earlier this year here. Do follow this space for more release announcements soon because we have got quite a lot to unpack (as you can see below)!
What's coming in 2022?
- More integrated services via regional providers
- Aadhaar-based signer authentication for India
- QES via more vendors for the EU
- Signer authentication via Singpass for Singapore
- eID-based signer authentication for the EU
- Signing improvements in Zoho Sign
- Signing via USB Token DSC for macOS and web browsers
- Bulk sign of documents with identical signer fields and requirements
- Embedded signing via API and SignForms (in closed BETA)
- Knowledge-based authentication (KBA)
- Administrative improvements in Zoho Sign
- Support for more languages
- Sending documents for signature via SMS
- Enhancements to document forwarding
- Multi-portal/organization support
- Custom domain and whitelabeling (in closed BETA)
- Revamped roles, user groups, and permissions
- New integrations and enhanced solutions
- Integration with Zoho Checkout
- Integration with Salesforce
- Integration with SAP
- Integration with HubSpot CRM (in early access)
- Integration with Pipedrive CRM
- Integration with Microsoft Power Automate
- Bot support in Microsoft Teams for Zoho Sign
- Vertical solutions across various domains via SDKs
Many of these features are in an advanced development stage and will be available for public use soon. For any support, assistance, and access to features that are in closed BETA, please write to us support@zohosign.com.
Feel free to comment below if you have any other queries or need any other details on the updates presented above.
Happy Zoho Signing! Happy Holidays!
Cheers.
Sai
Access your files securely from anywhere
New to Zoho Recruit?
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Sai Anand N
Sticky Posts
YouTube Live #1: AI-powered agreement management with Zia and Zoho Sign
Hi there! We're excited to announce Zoho Sign’s first YouTube live series, where you can catch the latest updates and interact with our Zoho Sign experts, pose questions, and discover lesser-known features. We're starting off by riding the AI wave inFree webinar! Digitize recruitment and onboarding with Zoho Sign and Zoho Recruit
Hello, Tired of being buried in onboarding paperwork? With the integration between Zoho Sign and Zoho Recruit, a powerful applicant tracking system, you can digitize and streamline the entire recruitment and onboarding process, all from one platform.
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
Nederlandse Hulpbronnen
ご検討中の方
Recent Topics
Help Center and SEO: Any Benefit to My Domain-Mapped Website Ranking?
First of, I love the Help Center which I've just decided to integrate into my website to replace its old-fashioned FAQs. So much more to achieve there now! Lots of new benefits to the site visitors and to me in terms of organizing and delivering all theIssue with Importing Notes against Leads
Hi, I am attempting to import some Notes into Zoho CRM which need to be assigned to various Leads. I have created a csv file which I am testing that contains just one record. This csv file contains the following columns: Note Id Parent Id (I haveTrigger a Workflow Function if an Attachment (Related List) has been added
Hello, I have a Case Module with a related list which is Attachment. I want to trigger a workflow if I added an attachment. I've seen some topics about this in zoho community that was posted few months ago and based on the answers, there is no triggerOption to Hide Project Overview for Client Profiles
In Zoho Projects, the Project Overview section is currently visible to client profiles by default. While user profiles already have the option to restrict or hide access to the project overview, the same flexibility isn’t available for client profiles.Creator Add Records through API - Workflows not triggered ?
Hi Everyone, I am trying to add records to my Creator application through a third party app that I am developing. Currently, I am testing this through Postman. The records I need to add have a lot of workflows to run to populate dropdowns, fields, useImportant Update: Changes to Google Translate Support in Zoho SalesIQ
We’re updating our default chat translation options across all Zoho SalesIQ data centres to offer a more secure, in-house solution for your translation needs. What’s changing? We will be offering Zoho Translate (our in-house tool) as the default translationZoho CRM Community Digest - July P1 | 2025
Hey everyone, The start of July 2025 marked a special milestone: 200 posts in our Kaizen series! For those new here, Kaizen is a go-to series for Zoho CRM developers, where we regularly share best practices, tips, and expert insights to help you buildJoin our BI & Analytics Workshop at Zoholics UK 🇬🇧
Hello users, We are thrilled to announce a hands-on workshop at Zoholics UK, 2025, led by Ashwinth and Alan, our Product Experts. This session is designed for anyone who wants to move beyond raw data and truly understand their business performance usingWhat’s New in Zoho Expense (April – July 2025)
Hello users, We're happy to bring you the latest updates and enhancements we've made to Zoho Expense over the past three months, which include introducing the Trip Expense Summary report in Analytics, extending Chatbot support to more editions, rollingWeekly Tips: Insert frequently used phrases in a jiffy using Hotkeys
You often find yourself using similar phrases in an email —like confirming appointments or providing standard information. Constantly switching between the mouse and keyboard interrupts your flow and slows you down.Instead of typing the same phrases overUndo Command in Notebook
It would be handy to have an Undo in the row of icons at the bottom of the notes.Improved UI for a Seamless User Experience - Calls, Tasks, and Meetings
Hello all, We are making UI unification across CRM so that the UI experience is seamless across the product. As part of that effort, we have made changes to the details page of activity-based module records—Meetings, Calls, and Tasks. Let's look at theseNew Customization options in the module builder: Quick Create and Detail view
Hello everyone, We have introduced two new components to the module builder: Quick create and Detail view. The Quick Create Component It is a mini form used to create a record and associate it to the parent record from a lookup field. For example, if you have a Deals lookup in the Contacts module, then you can associate existing deals or create a deal and associate it with the contact. You can customize this Quick Create form by adding standard as well as custom fields. There is no limit to the numberCross References Do Not Update Correctly
I am using cross references to reference Figures and current am just using the label and number, i.e. Figure #. As seen here: When I need to update the field, I use the update field button. But it will change the cross reference to no longer only includingAdd multiple users to a task
When I´m assigning a task it is almost always related to more than one person. Practical situation: When a client request some improvement the related department opens the task with the situation and people related to it as the client itself, the salesmanNarrative 9: GC—Meaningful conversations that benefit your customers
Behind the scenes of a successful ticketing system - BTS Series Narrative 9: GC—Meaningful conversations that benefit your customers Customers often seek immediate solutions, which is why self-service options are essential. Guided Conversations providesFSM App Oddity
We recently rolled out FSM to our technicians, and only one technician is having an issue. He's using an iPhone with iOS 18.6 installed. When he goes to service appointments using the calendar icon at the bottom of the app, he gets a list view only. Typically,Cliq Not Working !
Zoho Cliq has been experiencing connectivity issues since this morning. The app is unable to establish a connection with the server.Injecting CSS into ZML pages
Is there a way to inject CSS into ZML pages? Use case: 1. Dashboard displays 'Recent Activities' card displaying a list of newly added records 2. Each item in list links to the record onClick 3. When a user points the cursor over an item in the list,Power of Automation :: Automated Weekly Notifications for Unapproved Timesheets
Hello Everyone, A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. This feature helps to automateExtracting Data from Sitelink APIs
Hi All, I'm working to pull data on Sitelink using API calls but i can't seem to extract it. If you click expand, you will see it has a lot of data in it. I tried extracting from the map but it's not giving me anything. Is there a workaround on this orExport a list of fields for all modules in a spreadsheet with specific field data
Many of my clients are using spreadsheets to create lists of fields for all modules when starting a new implementation or when updating an existing setup. This is a useful process but also a very time consuming one. It would be good a list of fields could[Important announcement] Zoho Writer will mandate DKIM configuration for automation users
Hi all, Effective Dec. 31, 2024, configuring DKIM for From addresses will be mandatory to send emails via Zoho Writer. DKIM configuration allows recipient email servers to identify your emails as valid and not spam. Emails sent from domains without DKIM【Zoho Backstage】2025年7月のアップデート紹介
本投稿は、本社のZoho Desk コミュニティに投稿された以下の記事を翻訳し、一部抜粋したものです。 What's New - July 2025 | Zoho Backstage ユーザーの皆さま、こんにちは。コミュニティチームの中野です。 本投稿では、Zoho Backstage の直近のアップデートを3点抜粋して、ご紹介します。 目次 1.参加可否の確認：RSVP 2.証明書作成ツール：Certificate Builder 3.登録の承認 ：Registration Approval 1.参加可否の確認：RSVPOption to select location?
As a business coach, I meet with clients at various public locations. I have two or three pre-determined locations that I meet at. I would like the client to choose the location when booking an appointment. Is there a way to do that with a single service, or is the best way to accomplish this by creating one service for each location offered?Can we have Backorder Management ?
Can we have Backorder Management ?Display a field of an Account on the Ticket view
Hi there, We would like to display of the Account of the user submitting a ticket on the ticket view. See for example: How can this be achieved? It doesn't really matter where it will be placed as long as it is shown there. Thanks, SnirTwo factor authentication for helpdesk users
The company i work for wants use the helpdesk site in Zoho desk, as a place for their distribution partners to ask question and look for information about our product. The things there is suppose to go up there is somewhat confidential between my companyRemove "Invalid entries found. Rectify and submit again" modal
Following up on a post from a few years back, but can the Zoho team consider either removing the 'Invalid entries found. Rectify and submit again' modal that displays for empty mandatory fields OR allow an admin to change it? I've built a custom errorInsurance Agencies
I am reaching out to see if anyone has any experience in the Insurance Agency world with using Zoho exclusively for the CRM and commissions side of things. Lots of strong features like drip campaigns, meeting, calendars, emails, can all be found in here.Problem with Egyptian internet ISP
Dears, We have problem with our ADSL internet SP, That your site not working with. So, we contact them and they asking us to contact you to solve this problem. The problem that when we are connecting to Tedata ADSL your website not working (Business Email). BR,, Mohamed OmarEmails not being received from a particular domain
Cannot receive any emails sent from atco.com Domain is in the spam whitelist so should be no reason for it not to be coming through. Have filed a ticket and besides a generic response of we are looking at it - it seems there is no actual support workersMail Not Showing In Inbox or Sent Box
Hi, there are mails that are not displaying in both my inbox and sent box. I just tried the iPad app and it is the same but there is a blank field where a mail should be and it refers to a server error. Please fix this.Possible to bold or indent text in the description field?
As part of one item, I often have a detailed description that would be much easier to read if there was the ability to have a bulleted list or bold text and the like. Is this possible? My last invoicing software allowed markup in the field so, for example, an asterisk meant a bullet. I haven't been able to find any documentation related to this. Any information would be appreciated. Thank you.Marketing Automation List Entry Criteria is no longer an option
For a couple of years now we have used the "List Entry Criteria" option to filter our Journey recipient list. All of a suddent the option no longer exists for New Lists and I can only delete the option from existing lists but can no longer edit it. AnyoneGCLID arrives not in CRM with iframe integrated ZOHO Form
Hello amazing community, I enabled Adwords integration in ZOHO CRM. I have a ZOHO Form integrated in a wordpress. I tested iframe and Javascript. I enabled the "handover" GCLID in the ZOHO Form. When I add a GLID with http://www.example.com/?gclid=TeSter-123.How to overcome Zoho Deluge's time limit?
I have built a function according to the following scheme: pages = {1,2,3,4,5,6,7,8,9,10}; for each page in pages { entriesPerPage = zoho.crm.getRecords("Accounts",page,200); for each entry in entriesPerPage { … } } Unfortunately, we have too many entriesAdd Webhook Response Module to Zoho Flow
Hi Zoho Flow Team, We’d like to request a Webhook Response capability for Zoho Flow that can return a dynamic, computed reply to the original webhook caller after / during the flow runs. What exists today Zoho Flow’s webhook trigger can send custom acknowledgementsBidirectional sync between Zoho Bookings and Zoho CRM - Part 1
Hey, community members! The default integration between Zoho CRM and Zoho Bookings is unidirectional, which means that any appointments booked, rescheduled, or deleted in Zoho Bookings will be reflected in Zoho CRM. However, any modifications made toIs it possible to edit placeholder text?
In the master slides I want to make sure my templates have more meaning for the users and want to replace the standard placeholder text with something more instructional. Instead of "Click to edit Mast subtitle styles" I want to have "Click to enter reportingNext Page