Zoho Vault ideas and features request

Zoho Vault ideas and features request

Dear Zoho Corp.,
as our company is migrating towards Zoho One we're also migrating all our passwords to Zoho Vault from 1Password for Mac.

Although we like the integration and we're enthusiastic of the Zoho One suite, we should recognise that Zoho Vault still needs some adjustments before being able to be compete with 1Password.

Therefore, here are some ideas we'd like to share hoping a revamped version of Zoho Vault will soon come.

1) UX
Although we appreciate the simplicity of the iOS app, we recognise that the web app and browser plug-ins need a restyle as they look so '90. We would love to see the UX aligned with that of all the other products of the suite. You're doing really a great job in aligning the interface across all your products. We believe this should happen also for Zoho Vault web app and iOS app.

2) Browser Plug-ins
2.1)       First of all the icon looks different in Safari than in Chrome and Firefox. That's a quick fix.
2.2)      Secondly, it's quite hard to find as Safari extensions has now moved to the App Store.
2.3)      Thirdly, please make the browser plug-in faster to load with Autosync.
2.4)      Lastly, most of the times it first requires to login in the account and than introduce the master password. This happens for all the browsers... Imagine one likes to work with Safari, but have to use Chrome for some sites and maybe Firefox for others... He/she may end with 6 authentication steps!
This is propedeutic for the next point.

3) Please make a Mac app witch integrates with Spotlight and allow to quick search and sign in.

4) As each person is having an account with related password, but sometimes all of these has to be shared it would be great to have not only the "Shared with me" line, but also the owner icon next to it.
This should work on the Browser extension and the iOS app as well.
Here is a quick example of the problem:
User A has an Evernote account.
User B, C, D, E also have an Evernote account each and each one is sharing its password with User A.
This is what user A will see:
Evernote ID
Evernote ID
Evernote ID
Evernote ID

How is he/she going to recognise at glance User B account details?

Here is our current workaround, waiting for a fix:
Evernote ID - User A
Evernote ID - User B
Evernote ID - User C
Evernote ID - User D

We're going to add " - User X" to each of our 1000 passwords... Effective, but a bit time consuming. Please provide a fix to that.

We also have company's accounts. It would be great to have those accounts in a separate place.

5) Some secrets and their related password may be used on multiple sites. However only 1 url can be specified. Please include the possibility to define more than 1 url for each secrets.

6) Please set the recognised domain view as default with the Browser plug-ins. Tapping the icon one would love to see the site password, not all the list with another icon leading to the recognised ones.

7) Please introduce Drag&Drop of Secrets into Chambers.

8) Please introduce a "Last Imported" default Chamber or a way to see last imported items that needs to be further elaborated.

9) Please introduce a setting to allow password clear view as well as a quick "copy button" for username to be use once auto login doesn't work.

10) Some sites require multiple passwords, one for each location.
Amazon.it --> Italy
Amazon.com --> US
Amazon.co.uk --> UK

Please introduce a "location" field (a flag would be great!).

11) Zoho Vault does not include a way to store software licenses. We're looking forward to see Manage Engine Desktop on the cloud to store those licenses we previously were keeping stored in 1Password.

12) Please include the possibility to make a Backup the vault on Zoho Workdrive!

    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.






                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts



                                                              • Sticky Posts

                                                              • iOS 12 update: Introducing autofill passwords and Siri Shortcuts in Zoho Vault

                                                                With this iOS 12 release, Zoho Vault users can now autofill usernames and passwords on Safari and other third-party apps. Users can enjoy a seamless login experience to their everyday apps without compromising security and also access passwords stored in Zoho vault with Siri Shortcuts by adding personalized phrases. How to enable autofill password on your iOS device? First, you need to update your device to iOS 12.  Apple recommends you to take a backup before you update your device to the latest
                                                              • Zoho Vault: A look at what's new for iOS, iPadOS, and macOS

                                                                Hi everyone, At Zoho Vault, we constantly aim to improve your security experience. Based on both internal and external feedback, we have recently rolled out updates across our iOS, iPadOS, and support for macOS platforms. Introducing the desktop app for
                                                              • Join our World Password and Passkey Day expert Q&A 2025

                                                                Hey everyone! World Password and Passkey Day is almost here, and there's no better time to talk about something we all rely on daily—secure authentication. Did you know that a staggering 60% of hacking-related breaches are tied to weak or stolen passwords?
                                                              • Introducing SecureForms in Zoho Vault

                                                                Hey everyone, Let’s face it—asking someone to send over a password or other sensitive data is rarely straightforward. You wait. You nudge. You follow up once, twice—maybe more. And when the information finally arrives, it shows up in the worst possible
                                                              • Free webinar—Redefining workforce security with Zoho Vault: Passwords, passkeys, and multi-factor authentication

                                                                Hi everyone! Did you know that in Q2 alone, 94 million data records were leaked globally? Behind every breach is a combination of poor password habits, phishing attacks, privilege misuse, and simple human error. The fallout—including reputational damage,


                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Sync your Products Module for better context.

                                                                                                                  In customer support, context is everything. The integration between Zoho Desk and Zoho CRM helps your sales and support teams function as one, delivering better customer experiences. With the latest update to this integration, you can now sync the Product module in your Zoho CRM with your Zoho Desk portal. This feature enables products from Zoho CRM to reflect in the "product" field in Zoho Desk. This can save your support team valuable time and effort.    Some things to note when syncing the two:
                                                                                                                • Where is the desktop app for Zoho Projects???

                                                                                                                  As a project manager, I need a desktop app for the projects I manage. Yes, there's the web app, which is AWESOME for cross browser and platform compatibility... but I need a real desktop app for Projects that allow me to enter offline information where
                                                                                                                • CRM verify details pop-up

                                                                                                                  Was there a UI change recently that involves the Verify Details pop-up when changing the Stage of a Deal to certain things? I can't for the life of me find a workflow or function, blueprint, validation rule, layout rule ect that would randomly make it
                                                                                                                • openUrl in blueprints

                                                                                                                  My customer wants to open a URL at the end of a blueprint transition. Seems this isn't possible right now but it would be very useful. In this thread, https://help.zoho.com/portal/en/community/topic/openurl-not-working the Zoho agent said that it's logically
                                                                                                                • Dropshipping Address - Does Not Show on Invoice Correctly

                                                                                                                  When a dropshipping address is used for a customer, the correct ship-to address does not seem to show on the Invoice. It shows correctly on the Sales Order, Shipment Order, and Package, just not the Invoice. This is a problem, because the company being
                                                                                                                • Prepayment of a sales order

                                                                                                                  How does everyone handle this common (at least it is common for us!) situation? We require all our orders to be fully prepaid before shipment since we manufacture made to order, custom products. Since ZOHO does not allow a sales order to be prepaid, we are forced to create an invoice at the time an order is placed to allow the customer to pay it. Our sales category is therefore skewed, since the sale was actually booked at the time an order was placed, rather then at the time it is shipped, which
                                                                                                                • Access to Specific Zoho Desk layout for external parties

                                                                                                                  Hi, We have a partner who handles for us sales requests from specific markets. He is not a Zoho Desk user. But we want him to b part of a specific Zoho Desk layout to handle inquiries.  How to achieve it in the easiest way possible?
                                                                                                                • Deposit on a Sales Order

                                                                                                                  Good day, 100% of my business is preorders, no inventory. I am trying to run away from QB for one of my businesses, but I require two options that I don't seem to find with Zoho Books. 1 - If there is a way to apply a deposit on a sales order, as with
                                                                                                                • Bulk Delete Attachments

                                                                                                                  Is there a way to bulk delete attachments on the form entries? our storage is full and deleting files one by one is pain taking process.
                                                                                                                • How do I sync multiple Google calendars?

                                                                                                                  I'm brand new to Zoho and I figured out how to sync my business Google calendar but I would also like to sync my personal Google calendar. How can I do this so that, at the very least, when I have personal engagements like doctor's appointments, I can
                                                                                                                • Ability to Disable System Banner Messages in Chat Flow Control

                                                                                                                  Dear Zoho SalesIQ Team, Greetings, We would like to request an enhancement related to the system banner messages in Zoho SalesIQ chat flow control. Current Behavior: SalesIQ allows configuring various automatic banner/system messages such as: Waiting
                                                                                                                • Idle Chat Reminders for Agent-Handled Conversations

                                                                                                                  Dear Zoho SalesIQ Team, Greetings, We would like to request an enhancement to the Idle Chat Handling functionality in Zoho SalesIQ—specifically for chats that are handled by human agents after a bot-to-agent transfer. Current Behavior: In Zobot settings,
                                                                                                                • Snapchat

                                                                                                                  Are there any plans to add Snapchat to Zoho Social or is there any API that we can use to integrate into Zoho.
                                                                                                                • Zoho Sign "An unexpected error occured" when clients trying to sign documents

                                                                                                                  We are unable to have clients sign our documents. When attempting to complete the process an error appears saying "an unexpected error occured" and in the document history just shows "signing failure." We are at a complete standstill with no response
                                                                                                                • ¡Vuelven los Workshops Certificados de Zoho a España!

                                                                                                                  ¡Hola usuarios de Español Zoho Community! Hace ya unos días que hemos dado la bienvenida al 2026, y promete ser un año de lo más emocionante. Y es que nos gustaría haceros nuestro particular regalo de Reyes, aunque lleguemos un poco tarde. 🎁 ¡Nos gustaría
                                                                                                                • How to list services on quote instead of products

                                                                                                                  I need to create a customer facing estimate that displays our services. The default quote layout only allows products to be listed. Is there a way to correct this?
                                                                                                                • Syncing calendar with Google Calendar doesn't work when events are sent to auto repeat

                                                                                                                  Hi... The ZOHO CRM -- GOOGLE CALENDAR sync is broken. If I create a single event on either side, sync works, but if I create an event with auto repeat on either side it doesn't work. Furthermore, events created before the sync don't show up in the calendar.
                                                                                                                • Invoice status on write-off is "Paid" - how do I change this to "Written off"

                                                                                                                  HI guys, I want to write off a couple of outstanding invoices, but when I do this, the status of the invoices shows as "Paid". Clearly this is not the case and I need to be able to see that they are written off in the customer's history. Is there a way
                                                                                                                • Please, make writer into a content creation tool

                                                                                                                  I'm tired of relying on Google Docs. I'm actually considering moving to ClickUp, but if Writer were a good content creation tool instead of just a word processor, I would finally be able to move all my development within the Zoho ecosystem, rather than
                                                                                                                • ZohoSalesIQ.Chat cannot send messages

                                                                                                                  Chat cannot send messages. Our app implements the customer service chat window functionality by integrating the Mobilisten SDK. Recently, we encountered an issue: after successful SDK initialization and visitor registration, when the `startWithQuestion`
                                                                                                                • Missed chats on WhatsApp closing after one minute

                                                                                                                  Hi, we have added WhatsApp as a channel. However, if a chat is not picked up within 2mins, the chat is marked as missed and is closed within a minute. Why are they not staying in our "missed" queue for 24 hours as per our WhatsApp preference settings?
                                                                                                                • Feature Request: Add Tax ID Display on Event Tickets

                                                                                                                  Hello Backstage Team, I’ve had several clients bring up an issue regarding tax compliance when creating events. For tax purposes, they are required to show their Tax ID on the event tickets. Currently, this isn’t an option, so they have to manually generate
                                                                                                                • Email Alias: To keep emails flowing without disruption

                                                                                                                  Email Alias acts like a nickname for a user’s primary email address, allowing multiple email addresses to deliver messages into the same mailbox. Consider the scenario where an employee manages multiple responsibilities, such as responding to sales inquiries,
                                                                                                                • Inventory "Bulk Actions" button - add more fields to "Bulk Update > Select a field"

                                                                                                                  Can we not get a lot more actions that are commonly used by customers into the "More Actions" button on the Inventory list? More fields listed in the Bulk Update > Select A Field? Possible Bulk update Fields Preferred Supplier ( to quickly move items
                                                                                                                • Bulk upload image option in Zoho Commerce

                                                                                                                  I dont know if I am not looking into it properly but is there no option to bulk upload images along with the products? Like after you upload the products, I will have to upload images one by one again? Can someone help me out here? And what should I enter
                                                                                                                • Function #11: Apply unused credits automatically to invoices

                                                                                                                  Today, we bring you a custom function that automatically applies unused credits from excess payments, credit notes, and retainer payments to an invoice when it is created. Prerequisites: Create a Connection named "zbooks" to successfully execute the function.
                                                                                                                • Tip #60- Exploring Technician Console: Screen Resolution- 'Insider Insights'

                                                                                                                  Hello Zoho Assist Community! Have you ever started a remote session and felt the screen quality wasn’t sharp enough for detailed work? A new user recently explored Zoho Assist after installing the trial version and running a few initial tests. While the
                                                                                                                • Right Moment, Right Message, Right Operator: Never Miss a High-Intent Lead

                                                                                                                  Ever been on a website or app, thinking “Should I buy this or not?” and suddenly a friendly message “Hi! How can I help you?” pops up at the perfect moment? That’s not luck. That’s timing done right. Engaging right visitors at the right moment, with the
                                                                                                                • CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users

                                                                                                                  Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
                                                                                                                • Zoho CRM Workflow Automation: Activate & Deactivate Workflows Using API

                                                                                                                  Zoho has now enabled: ✅ Activate / Deactivate workflows using API ✅ Schedule workflow activation & deactivation This is extremely useful for real-world automation use cases 💡 🧩 My Use Case I created a scheduled automation that: ☀️ Activates workflows
                                                                                                                • Function #53: Transaction Level Profitability for Invoices

                                                                                                                  Hello everyone, and welcome back to our series! We have previously provided custom functions for calculating the profitability of a quote and a sales order. There may be instances where the invoice may differ from its corresponding quote or sales order.
                                                                                                                • [Free Webinar] Zoho RPA - OCR, PDF Automation, & More

                                                                                                                  Hello Everyone! Greetings from the Zoho RPA Training Team! We’re excited to invite you to our upcoming webinar on the latest release updates for Zoho RPA, where we’ll unveil powerful new capabilities designed to make your automation journey smarter, faster,
                                                                                                                • Zobot Execution Logs & Run History (Similar to Zoho Flow)

                                                                                                                  Dear Zoho SalesIQ Team, We would like to request an enhancement for Zoho SalesIQ Zobot: adding an execution log / run history, similar to what already exists in Zoho Flow. Reference: Zoho Flow In Zoho Flow, every execution is recorded in the History tab,
                                                                                                                • Global Search Settings

                                                                                                                  I'd love a way to remove some modules from being included in the global search. This would allow use to provide a better user experience, limiting the global search to only those modules that are regularly used removing any models used for background
                                                                                                                • Card Location in Zobot

                                                                                                                  Hello, when using the “Location” card in a codeless builder Zobot, the behavior in WhatsApp is inconsistent. When asking the user to share their location, they can type a message, which will return the message “Sorry, the entered location is invalid.
                                                                                                                • Automation Series: Auto-create Dependent Task on Status Change

                                                                                                                  In Zoho Projects, you can automatically create and assign a dependent task when a task’s status is updated. This helps teams stay aligned, ensures reviews happen on time, and reduces manual effort. In this post, we’ll walk through an easy setup using
                                                                                                                • Languages in Zobot

                                                                                                                  Hello, I have found a list of supported languages for the Zobot. The information specifies the languages are supported in the following 3 features: SalesIQ supports 34 different languages in the following features. Resources (Articles, FAQs, Small Talks)
                                                                                                                • Function #6: Calculate Commissions for paid invoices

                                                                                                                  Zoho Books helps you automate the process of calculating and recording commissions paid to sales persons using custom functions. We've written a script that computes the commission amount based on the percentage of commission you enter and creates an
                                                                                                                • Composite items inside of composite items; bill of materials needed

                                                                                                                  Hi Zoho and Everyone, I am evaluating whether Zoho Inventory will work for my small business. I grow and harvest herbs and spices but also get from wholesalers. I use all these items to make herbal teas, but also sell them as individual items on my Shopify store and Etsy. I discovered the composite item bundling and am wondering if I could get some assistance since there is no bill of materials: Our herbal company's best selling tea is a sleepytime tea. Sleepytime Tea can be purchased in three weights
                                                                                                                • Action required: Reauthorizing your Google account in Zoho Sign for automatic cloud backup to Google Drive

                                                                                                                  This is applicable to users who have already configured automatic cloud backup to Google Drive. Hi there! Google has mandated reauthorization of all preconfigured third-party integrations to ensure only the necessary scopes are shared as an improved security
                                                                                                                • Next Page