Power On Frozen
Zoho desktop is frozen on Power on mode. I click it but nothing happens. Tried re-starting but that didn’t help. I need help!
Can't use Visa card on Zoho website
Dear Team, I am unable to Can't use my Visa card on Zoho website. The site thinks and tells me that the Expiry date is invalid - this is NOT CORRECT (See image attached))and am wondering what to do!!!!!
BACK OF MY CRM
I HAVE SEEN EMAILS OF AN UPGRADE???? I AM NOT TECH SAVY SO IS THERE GOING TO BE SOMEONE TO HELP ME AND/OR DO I NEED TO CALL A COMPUTER IT GUY AND PAY THEM 500.00 TO HELP ME WITH THIS REQUEST? SIGNED - UPSET CLIENT? IHAVE BEEN CALLING AND NO ONE RETURNS MY CALLS. 951-490-3992 HELP!
China server and international server STUPIDITY!
Hello, I have just come to know that there is a "China data server". My business is based in China, all my settings are set to China, including timezones and addresses etc, right from the start. But I got my account from zoho.com which automatically gave me an international data center account. Never even informed me or asked my for a choice. For about a year I have been complaining of getting horrible speeds and user experience with Zoho and had conversations on multiple occasions and screen sharing
Verification code
Hello I am a domain admin and one of my colleagues has not access to his mobile phone and does not have the verification code. As admin of the system, how can I provide him a code for access? He was asked to contact the admin and I dont see any oprions in the dashboard for me to help him. Could you please help?
QR code for app installation
When trying to setup two factor auth via app you provide QR code to app, but that code not working.
Not able to create sub-domains
I purchase jobtrackable.com from Zoho and I have been trying to create a sub domain app.jobtrackable.com but it is showing an error. I only want to create a sub domain and don't require any email associated with that sub domain. I am on the free plan but I fail to see why I am not allowed to create a sub domain. All domain providers have this feature but only Zoho seems to lack.
Error changing my Zoho Account email address
Hi, I'm trying to change my Zoho account email address to my new business email. However, I keep getting an error that the email address already exists. The new email address is andrew@zenguestbali.com
Apps Out of Sync
Zoho offers many apps which seems GREAT at first. Most of the apps are very basic functionality. It's great that you offer the apps for mobile devices but in the end most of the usable functionality is very basic. Let me do some administrative functions (ideally ALL OF THEM) from the apps. We travel. We have home life. The tool needs to help us do things remotely without having to be attached to a PC/Mac all the time. Give me a lot of abilities a manager/owner would need remotely so that I can
Change owner domain
Hello, how are you? I have a domain registered in Zoho, but I do not have access to the credentials and I need to access it. How can I change the owner of my domain lccopentech.com.ve? thanks for your help!
Zoho Mail Desktop Lite only logging in on second try, security issue, display issue
Hello, in trying to use Zoho Mail Desktop Lite I found out 1) I can use my normal password, not an application-specific password even though I am using Two-Factor Login 2) I need to log in two times, the first time it returns me to another login screen 3) When it finally logs in the interface is too small to read or write emails. See the animated screen capture below. I pixelated the user names.
Aplicación de Avances y Ruta crítica con zoho project
It's been some years that I've kept this application, and zoho has improved many things but this seems like it can not be done yet. It is about the sub tasks and the application of the advances, that I mean: when the execution of a sub task that goes beyond a level 2 (can be 3, 4, 5, 6, etc, subtasks.) NO progress is being accumulated for your task dad is to say for higher levels, this causes, that you can not see a real progress of the project. Critical Path.- You can not see it in the Gantt, as
Zoho Inactive Account email - is it phishing?
Hi guys, I receive this email and would like to know if it's a real email from Zoho Corp or a phishing scam email. The reason is that I regulary use my zoho email so it cannot be inactive. The email was sent from the address "*******@*******.***" and the message goes below: Dear *******@*******.***, We noticed that you haven’t used your Zoho account (*******@*******.***) for over a year. According to our inactive user accounts policy, we are in the process of cleaning-up the data space of inactive
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
I have removed all of my emails in all of my email folders. Still unable to sent an email. Can you please unblock my account? thanks. Ted@peteprops.net
Database Connection Params
Hi We have recently swapped over to another sql server however, I am getting a connection error, however I can use the same credentials to login to SQL Server fine. are there any additional rules/security that needs to be added to the sql server account in order for zoho to connect? Thanks
Zoho.com IP address cannot be resolved
Hello, Why do the moderators not accept this question? I have asked it 4 times during the past 48 hours. The funny thing is that I can't even see my own topics when they are still awaiting moderation. Anyways, I can't resolve zoho.com ip address using any nameservers including the following public ones. I have no problem resolving other domains. And if you are wondering how I managed to connect to zoho.com right now to post this issue, I am using the Tor network. google-public-dns-a.google.com Address:
Can't add domain - Free Account
I am trying to add a domain and I get the following message: www.vivererb.com.br Should I give up?
Emails from ZOHO Forms go to Spam
emails from: research.centre@syd.catholic.edu.au via public.zohoforms.com are being sent to our spam/ junk folder. This happened last year, but we whitelisted it and that seemed to work. That is not the case for this year. Can you help?
Two Factor Authentication has Flawed Implementation
Hi , Please see the attached video , your 2FA implementation is flawed . We can reuse an OTP multiple times , also your window of acceptance is too large . More over you should mask the OTP entry ( or perhaps give an option to see it momentarily to the user ) Please fix these issue , all your customers are impacted , this impacts all your applications and entire platform . If this information is released on social blogs Zoho will loose it's name and business. Regards, Soumen
No reply from support
I have sent several emails and tweets about my email being blocked with no reply, the reply time is becoming quite horrible in some regards. However it would be greatly appreciated if someone would be able to reply as soon as possible as as I've stated in several emails now, I need this email active as soon as possible, especially after the date of which I needed it most has passed. Thank you. Kind regards, -Mervy Newoor
Verification code
Please, I try create a account for my new domain but dont received the code in my cell phone to complete. * This domain is already associated with this account "***** please i need received the code.
Contact US for Zoho is not working
When I tried to submit a question I received an error the I did not select "No. of Users" which is not even an option when filling out the form.
Custom fields only for administrators
Hi, When I create a new custom field in a module (Accounts for example) only the other admins of the system can view them in the forms. We changed the permissions to read and write for al kind of profiles. We would need to know how to fix this. Regards
Overall translation quality
Dear Zoho Team, I really love what you do, how you and your products grow. The only thing i don't understand is the quality of the translation, for everything. We use most of your products. And i haven't seen any good translation yet. We prefer Russian language, you provide its support time to time, but the quality is poor, really poor. It seems to us you use something like "Google Translate" to translate your products. That's very important if you want users all around the world. It's much more
Email change issue - Email ID Already Exists
Hi, We are tyring to change the Primary Email on our account, but there is an issue preventing us from doing this. When entering the new email address, enquiries@lmconcretegarage.co.uk. we get a message saying "Email ID Already Exists." This email used to be an additional email on the account, and it was deleted from the list before trying to add it as the primary email. Looking up the issue, it appears that the email might still be in your database. Please can you help me with getting this to be
Problems importing Zoho mail into Thunderbird
Hi, I am trying to import my pop3 account settings into Thunderbird but all I keep gettting is check the username and password are correct unable to connect with Zoho mail. What am I missing?
login from Safari stopped working
About 4 days ago login to Zoho stopped working from Safari. the login screen refreshes repeatedly every few seconds making it impossible to login. If I enable auto-fill then I get an error "Please reload the page and try again".
Changing credit card details problem
We use Zoho CRM for some years (Old Professional Edition) and now I'm going to change my credit card details. And I'm not able to do this anymore, using your new design. I click on Subscription link from Zoho CRM and see my Subscription Details (as seen on 1.jpg attachment). Then I click on the Card Card link near my current credit card (or choose Billing Details from Store Home) and proceed to billing details page. And there is "No Payment Methods Found" message appears and I'm unable to change
Service level
I think we deserve a statement on what is going on, or not going on, as it isn't working again, and I mean just about the lot. About to debunk after many years of happy service - sorry.
Website verification problem!
Hi Can someone tell me how to verify ownership of a website when using weebly as the host Thanks
Trying to turn off TFA!!! but don't know HOW...
Hi, I am trying to turn of my TFA, but can't seem to find any thing about how to do that. I just bought a new computer and when i'm trying to Parse the resumes and log in to the account it takes me to a page how to set it up. on this page there are supposed to be photos that explain how to set it up, But the photos wont load... I am using google Crome. please Help!!!
I cant sign in. The page dont let me write my emal and password
I have been trying to sig in but when i start to write my emal adress, the page get refresh, and erase what i had written. I need help
Read timed out
I have my mail forwarded to my @me account and I keep not getting messages and getting a Mail Forward Failure message saying that the read timed out. How can I fix this?
Unable to receive emails through smtp servers
You can send email from this account. 9:45 AM We couldn't get your messages: There was a problem connecting to the other server. If you've been seeing this message for a while, consider checking your account settings or contacting your other email service that is the error I get when trying to add zoho to hotmail (to send and receive emails through hotmail). I used the following settings: Incoming POP3 Server settings pop.zoho.com Port 995 ticked requuires a secure connection (SSL) Outgoing SMTP
Emails not send/VERY slow with sending
Hello there, I use zoho for my company's email accounts. For some weird reason my emails have just stopped sending. Some then go through after HOURS!.. Any solutions?
email - ok to send - but not ok to receive
I had initially signed up with office 365 with my domain. I had set up my email account with my domain on zoho - followed the instructions to in put my mx values - I am able to send emails from Zoho but not able to receive them! Please guide!
Problem with Zoho Accounts
Hi I dont have the option "resend confirmation mail". Why?
Why is my gmail name/account showing in the top right as my zoho account name? !! I wanted to get rid of gmail!!
I spent an hour setting this up and now it shows my gmail account as the name for this account? Where is my zoho email name i just set up? I only put gmail address as a backup for password loss etc? I'm about to quit. The whole idea was to get away from gmail!
New UK domain format .uk
I'm trying to add an email ID to chat which ends in .uk Your systems says it's not valid jo.burns@bluzinc.uk
How can i delete my domain?
I have attempted to follow various steps in other forum topics without success. I am trying to cancel my account with Zoho, but was told I needed to delete my organization first. I went to delete my organization and was told I had to delete my domain first, but I am unable to determine how to delete my domain (http://edgeanalyticsllc.com). Please advise.
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