CRM Gmail extension does not work for Edge browser
Hi, I've installed the Chrome extension on Edge browser from the below link: Zoho CRM for Gmail - Chrome Web Store (google.com) as a result, the extension was installed, it asks to click the "Authenticate Google", but nothing happens when clicking the
Wildix Integration problem - clicking on the green phone icon doesn't run the call
Hello, I'm trying to integrate Wildix to Zoho CRM using Telephony's Marketplace Wildix app. I followed this guidelines (Zoho Products integration with Wildix PBX - Documentation - Confluence | Wildix (atlassian.net)) and I was able to: connect the marketplace
CRM for Gmail issue
Recently the "hover" function - Search for email in CRM - stopped appearing. I use Chrome 106.0.5249.119 and have uninstalled and re-installed the extension with no luck. Without this functionality, it's lost of a lot of its benefit, especially since
Ringcentral/ telephony and cRM
Sometimes the telephony pop up box will not close. Yes i know use the end call button. We have it id not working on that call. Reload nope. Close Zoho and relog in. Nope. As you can imagine this pop up open across all the apps is a pain. I tried contacting last week but their chat system was not working. I guess COVID is decimating India. Sorry. Could i ask that instead of giving answers via email or online chat it would be nice to share the solutions back on this forum or what is the point.
CRM does not close phone call when terminated on Ring Central soft phone
I have Ring Central enabled to work with my Zoho CRM. Whenever I place an outbound from the CRM, a little box pops up showing contact info along with a timer on the call. However, when I complete the call and click the End button on the Ring Central
New Fields wont show up in woo commerce plugin
So i added new fields to the Lead-layout, but they just wont show up in the zoho-feed in WooCommerce Zoho plugin.
Gravityforms error "The field cannot be found"
I am using GravityForms with the official Zoho CRM Add-On. I have set up a feed to create a new contact on form submission. However, the contact is not created, and my debug log shows: ERROR --> GFZohoCRM::create_contact(): The field cannot be found
Call Results do not show up after the call
How can I input the call results after a call ends? I am currently using Twilio for my Telephony and was able to do this previously by simply clicking a link after each call. Is this feature available? if not when will it be coming? as it is very important
I can't connect to the plug-in Zoho CRM for Outlook
The plug-in installed, i try to connect with my login Zoho CRM but the pop-up "Please specify a valid Email and password" while the Email and the password are valid. Can you help me pls.
Can't remove Lead/Potential/Contact fields created by deactivated extensions (Google Ads, SalesIQ)
Hi, I've been experimenting with Zoho CRM's extensions like Google Ads and SalesIQ to see if they suit my business. Unfortunately, I've found that they don't meet my requirements, so I've had to remove them. Even after deactivating or removing these extensions
Zoho CRM Plugin no longer appears in Outlook
I installed the Outlook Plug-In a while back but disabled it because the pop-up window was a bit slow (I now know I could have disabled it but I didn;t know that now). My problem is that I can't re-activate it. And I apologise at the outset - this is
Issues with ClickSend SMS plugin
Hi, I'm using the ClickSend SMS plugin in Zoho CRM. I've connected it to my company account and it works well from the admin account I installed it on. however, when I try to run it from another user account, I get an error: I've given the user access to the module and the buttons on the contact module, but it's not changing their accessibility. Is there something else I need to perform? Thanks Luke
MailChimp Campaign Data not Syncing Fully with Zoho CRM
Hello, I have integrated my MailChimp account with Zoho CRM using the Marketplace App. While my Campaigns sync across from Mailchimp into the Campaigns Module in Zoho CRM, the data appears incomplete. I was expecting the following information to be present: 1. Numbers Sent 2. Numbers of Leads sent the Campaign 3. Campaigns Sent and Open/Click data to be present within the Lead's profile What is the best way to permit this level of data to flow between MailChimp and Zoho CRM? I am attaching a screenshot