1. Click the Admin Center icon  in the top-right corner of the Bookings menu bar. 
2. Select Business Hours under Organization. You can set available times and date overrides on this page.
   
   
   
   
3. Click Customize under Available times, and select the open hours for each day of the week. To make a day unavailable, uncheck that particular day's checkbox.
   

   Info: Apply to All option applies the time set in one day to all the other selected days. You can also add a break time/lunchtime by selecting the + icon beside the required days and editing the available hours. For example, 9am - 1pm and 2pm - 6pm. 
4. Click Save. The business hours will be added.
   
   
   

To add exceptions to the business hours, click Date Overrides to add additional available and unavailable hours.

3. Date Overrides

Date overrides let you temporarily add or block availability for specific dates without modifying your regular business hours. This helps you manage holidays, extended hours, or special business requirements.

Steps to add date overrides

1. Click Add under the Date Overrides section. A pop-up window will appear.
   
   
    
2. Choose Additional availability or Unavailability.
   
3. Choose one of the following options from the dropdown in the top-right corner of the pop-up.
   
   a. Specific dates – Select this option to override the business hours for individual dates. Enable the All day checkbox to apply the override for the entire day.
   
   
   
   b. Date range – Select this option to override the business hours for a continuous range of dates.
   
   
   
   c.  Custom range - Select this option to override the business hours for a continuous range of dates by defining one or more chunks of hours for each day. Enable the All day checkbox to apply the override for the entire day.
   
   
   
   
4. Enter a reason for the override and click Apply.
   

3.1 Manage date overrides

• View date override: This section displays all date overrides added to the business hours. You can view both additional availability and unavailability, along with the specific dates and time ranges to which they apply.
  
  
  

• Edit date override: You can edit an existing date override using the edit option shown next to it. Any updates made will be applied to the business hours and will automatically reflect across all users and even types that follow these business hours.
  
  
  
  
• Delete  date override: You can delete an existing date override using the delete option shown next to it. Once deleted, the override will be removed from the business hours and no longer apply to any users or even types.
  
  

4. Daylight savings limitation

Zoho Bookings has certain limitations handling date and time, which could affect booking appointments globally during the daylight savings period that happens in the Pacific Timezone.

• It is not possible to capture the Date-time value during the following duration, so there is a possibility that bookings cannot be made. 
  

• On the DST start date of Daylight saving time, which happens between 2 am - 3 am.
• Similarly, on the DST end date of Daylight saving time, which happens between 1 am - 2 am.
  

• This behavior is universal across Zoho Bookings. Please be informed about the equivalent daylight savings change time for your time zone. We're working on this limitation and will get this fixed soon.

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