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This page is applicable for Bookings 2.0 version only. To view the equivalent Bookings 1.0 version, please check this page.

Basic information contains the core details and organization-wide settings used across your Zoho Bookings account. It helps maintain consistent business related information throughout the organization. You can use this section to manage your business details, contact information, time and currency settings, branding preferences, customer information settings, and other organization-level configurations.

Who can access this feature?
Available on	All plans
Super admin and admins	Can edit this information
Workspace admins and managers	Can view this information
Staff	Will not be able to modify the information

1. Steps to edit business information

1. Click the Admin Center icon  in the top-right corner of the Bookings menu bar. 
   
2. Under Organization, select Basic Information. Here, you can edit your business details. 
   
   
   
   
3. Click the Edit button on the right to edit the business information.
   
   
   

1.1 Business Name

1.2 Email

1. Click the Edit button in Basic Information.
   
2. Enter the email address under Email and click Verify.
   
   
3. Enter the 6-digit verification code that is sent to the required email address and click Verify. The verified email address will be added as a business email.
   
   
   

1.3 Contact Number 

1.4 Time Zone

1.5 Currency 

1.6 Start of the Week 

1.7 Time Format

Time Format is set to the 12-hour format by default. Users can change this format at any point of time.

1.8 Zoho Bookings Branding 

Availability: This option is only available for Premium users.

Zoho Bookings Branding button is Enabled by default, which would display the Zoho branding text on the booking pages.

1.9 Custom Fields For In-App Booking

This option allows you to include custom fields like company name, customer id etc when adding appointments within the application for your customers.

Info : This option will be shown by default, which would display the custom fields while adding appointments within the app.

Note: Custom fields configured under each event type will appear in the in-app booking form when appointments are added by users inside the application.

To hide custom fields while adding appointments within the app, you can enable the hide option to remove them from the in-app booking form.

1.10 Address

Specify the official business address that will be displayed on your booking page, helping customers easily view and locate your business. Super admin and admins can update the business address at any time. The address field allows users to enter complete location details, including Address Line 1, Address Line 2, City/District, State/Province, Postal Code, and Country.

1.11 Centralized Customer Form  

This option determines whether a common booking form is used across all event types. When enabled, a single centralized booking form is applied across all event types, ensuring consistent customer information is collected. When disabled, each event type can have its own booking form with fields configured separately. By default, this option is enabled, so all event types use the centralised booking form.

You can add and manage the fields used in this centralized form under Customer Settings in the Admin Center. To stop using a common booking form across event types, you can disable this option. Once the toggle is disabled, each event type will have its own booking form instead of using a centralized one.