Business Booking Page
1. In a nutshell
A business booking page serves as a centralized page/dashboard that showcases all the workspaces in your organization. This allows you to manage all of your event types by sharing a single business booking page link. This also allows customers to explore and book services across workspaces from one unified page.
There are also three other types of booking pages.
- Event type booking page allows to book a single event type
- User booking page allows to book with a single user that lists all the events offered by that user.
- Workspace booking page allows to book any event listed under a specific workspace.
2. Feature availability
Business booking page
- Roles
- Super admin and admins can access and manage the settings of the business booking page.
- Workspace admins and managers can only view the settings of the business booking page.
- Staff cannot view or access the settings of the business booking page.
3. Overview
In organizations with multiple departments or service categories, sharing separate booking links for each workspace or event type can lead to confusion and back-and-forth coordination with customers. To avoid this and streamline the scheduling experience, it's essential to offer a single, unified access point for all services. Zoho Bookings provides a Business Booking Page that displays a consolidated list of all workspaces under your organization. This centralized page simplifies navigation, reduces friction, and offers your customers a seamless way to explore and book the services they need all from one place.
You can perform two primary actions with the Business Booking Page:
Redirect URL – Automatically redirect customers to a fallback page (workspace, business, or external URL) in case of accessing an incomplete URL.
Theme Customization – Apply consistent predefined themes (Default or Fresh) to maintain brand identity across booking pages.
4. Use case
Consider a software company that operates multiple departments such as support, infrastructure, training, and consulting, each managed under a separate workspace in Zoho Bookings. Sharing individual workspace links with customers leads frequent back-and-forth coordination.
Solution with business booking page:
- By setting up a business booking page, the company provides a unified booking page experience where customers will have an opportunity to explore the event types across different workspaces and then make the required booking.
- The admin can also set up a redirect URL to ensure that if a customer uses an outdated or broken link, they are still directed to the correct business booking page, thereby preventing failed attempts.
5. Steps to access the Business Booking Page
- Click the Admin Center
icon at the top-right corner.
- Under the Organization section, select Business Booking Page. This displays all booking pages across the available workspaces in your business.
- On the Business Booking Page, the following actions can be performed:
- Click Share to send the booking page link to your clients and let them book an appointment.
- Click Open page to access the live booking page.
- Click Themes and Layouts to customize the booking page appearance to your preference.
5.1 Redirect URL
Redirect URL helps guide customers to the correct page if they land on an invalid or incomplete booking link, ensuring a smooth experience and avoiding confusion from broken or incorrect links.
Steps to configure Redirect URL
- Click the Admin Center
icon at the top-right corner.
- Under the Product Customizations section, select Custom Domain.
This setting is configured at the business level and applies across all workspaces.
You can choose to redirect customers to one of the following:
First workspace booking page – Takes customers to the booking page of the first listed workspace.
Business booking page – Displays all workspaces under your business in a single view.
External URL – Redirects to any custom webpage outside Zoho Bookings, like your website homepage.
Example:
If a customer accesses a broken URL like:https://bookings.zoho.com/yourbusiness/invalidlink
and you’ve set the redirect URL to the business booking page, they will be taken to:https://bookings.zoho.com/yourbusiness.
5.2 Theme customization
You can customize the appearance of the business booking page by modifying the theme. This ensures consistency with your brand’s look and feel.
To modify :
- Hover over the Business Booking Page
- Click Themes & Layouts
![](https://download-accl.zoho.com/webdownload?x-service=writer&event-id=dma3ra8c753c4ca1f4738b673967b06174416&x-cli-msg={"imgurl":"r-dma3ra8c753c4ca1f4738b673967b06174416-8df4d63c4ad54826afec69f7aa1de10c6jthy8zn6hdf","rid":"dma3ra8c753c4ca1f4738b673967b06174416","module":"image"})
Under Themes and Layouts, you can set up the following in a business booking page. The same will be applied to all the workspace booking pages.
5.2.1 Set Theme
- Under the Theme section, select the required layout.
- Choose a color under Color Options. You can preview the theme towards the left.
- Click Save.
Note: Two themes – Default and Fresh are available for the business booking page.
5.2.2 Set footer
You can set the footer of the booking page so customers can view information about your business, such as the contact number and social media links of your business.
- Click the Footer section.
- Add the contact number, email address, Facebook, Instagram, X and LinkedIn IDs of your business.
- Click Save.
Note: You can hide any elements by clicking the eye icon 5.2.3 Set title, description, and background image
You can set the page title and description to convey details about your offerings or welcome the customers. Additionally, you can upload a background image that aligns with your brand personality to create a visually appealing and professional booking page.
- Click to expand the Page Properties section.
- Enter a Title and Description.
You can format the description with the below formatting options.
- Click the Upload icon and browse the background image. A pop-up will appear in which you can crop the image and click Upload.
- Adjust the
Transparency level for the background image. - Click Save.
5.2.4 Set language
This setting lets you choose the language for your booking page. You can either choose any one of the given languages or choose "Based on customer location", which shows the booking page in the customer's browser locale.
- Click to expand the Workspace Properties section.
- Select the required option under Language and click Save.
5.2.5 Reorder workspaces
You can reorder workspaces to control how they appear on your booking page. Place the most important or frequently used workspaces at the top. This helps guide customers to the right booking options quickly.
- Click Reorder Workspaces.
- Drag and drop the workspaces to arrange them in your preferred order.
- Click Save to update the display on your booking page.
6. Additional options
- You can add your business name and logo under the basic information section at the business level by navigating to Admin Centre → Organization → Basic Information.
- You can configure Customer Login Preferences at the business level to control how customers access the booking page. You can choose to allow guest login, registered user login, or enable both options.
- You can customize the naming conventions used in your booking URLs such as workspace, business, or location using the Custom Labels tab at the business level.
- The configurations done at the business level will be applied to all the workspace booking pages.
7. Related links
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Event type booking page settings
This page is applicable for Bookings 2.0 version only. To view the equivalent Bookings 1.0 version, please check this page. 1. In a nutshell An event type booking page allows to book appointments for a single event type. In the event type booking ...User booking page settings
This page is applicable for Bookings 2.0 version only. To view the equivalent Bookings 1.0 version, please check this page. 1. In a nutshell The User booking page groups all the event types that are offered by a specific user. You can customize its ...Workspace booking page settings
This page is applicable for Bookings 2.0 version only. To view the equivalent Bookings 1.0 version, please check this page. 1. In a nutshell A workspace booking page groups all the event types that are offered within a workspace. You can set theme, ...Share booking page links from Bookings mobile app
1. In a nutshell You can easily share your booking links to customers who contact you over mobile through our Bookings mobile app. 2. Steps to share booking page links from mobile app Open your Zoho Bookings iOS or Android mobile app. Tap the share ...Install Zoho Bookings mobile app
1. In a nutshell You can download and install the Zoho Bookings mobile application from PlayStore or AppStore and access your appointments anytime from your mobile device. 2. Requirements You must have A Zoho Bookings account - If you have a Zoho ...
New to Zoho LandingPage?
Zoho LandingPage Resources