Business booking page

Business booking page is a centralized booking page that brings together all the workspaces in your organization into a single booking experience. They allow customers to explore and book services across different teams, departments, or service categories. They are ideal for sharing or embedding a single booking link that provides access to all workspaces and their event types across your organization.

There are also three other types of booking pages.

Event type booking page allows to book a single event type
User booking page allows to book with a single user that lists all the events offered by that user.
Workspace booking page allows to book any event listed under a specific workspace.

1. How business booking pages work

A business booking page displays all the workspaces in your organization, allowing customers to navigate to the appropriate workspace and browse available event types for booking. This eliminates the need to share separate workspace links. It also lets you apply a predefined theme to maintain a consistent look and feel across the entire booking experience. Example: A company with separate workspaces for support, training, consulting, and infrastructure can use a business booking page to provide customers with a single entry point for all services. Customers can browse the available workspaces and proceed with booking without needing multiple links.

Who can access this feature?
Available on	Paid plans
Super admin and admins	Can access and manage the settings of the business booking page
Workspace admins and managers	Can only view the settings of the business booking page
Staff	Cannot view or access the settings of the business booking page

2. Steps to access the Business Booking Page

Click the Admin Center icon at the top-right corner.
Under the Organization section, select Business Booking Page. This displays all booking pages across the available workspaces in your business.
On the Business Booking Page, the following actions can be performed:

Click Share to send the booking page link to your clients and let them book an appointment.

Click Open page to access the live booking page.
Click Themes and Layouts to customize the booking page appearance to your preference.

2.1 Redirect URL

Redirect URL helps guide customers to the correct page if they land on an invalid or incomplete booking link, ensuring a smooth experience and avoiding confusion from broken or incorrect links.

Steps to configure Redirect URL

Click the Admin Center icon at the top-right corner.
Under the Product Customizations section, select Custom Domain.

This setting is configured at the business level and applies across all workspaces.

You can choose to redirect customers to one of the following:

First workspace booking page – Takes customers to the booking page of the first listed workspace.

Business booking page – Displays all workspaces under your business in a single view.

External URL – Redirects to any custom webpage outside Zoho Bookings, like your website homepage.

Example:

If a customer accesses a broken URL like:https://bookings.zoho.com/yourbusiness/invalidlink

and you’ve set the redirect URL to the business booking page, they will be taken to:https://bookings.zoho.com/yourbusiness.

2.2 Theme customization

You can customize the appearance of the business booking page by modifying the theme. This ensures consistency with your brand’s look and feel.

To modify :

Hover over the Business Booking Page
Click Themes & Layouts

Under Themes and Layouts, you can set up the following in a business booking page. The same will be applied to all the workspace booking pages.

2.2.1 Set theme

Under the Theme section, select the required layout.
Choose a color under Color Options. You can preview the theme towards the left.
Click Save.
Note: Two themes – Default and Fresh are available for the business booking page.

2.2.2 Set footer

You can set the footer of the booking page so customers can view information about your business, such as the contact number and social media links of your business.

Click the Footer section.
Add the contact number, address, email address, Facebook, Instagram, X and LinkedIn IDs of your business.
Click Save.

Note: You can hide any elements by clicking the eye icon

if they are not required.

2.2.3 Set title, description, and background image

You can set the page title and description to convey details about your offerings or welcome the customers. Additionally, you can upload a background image that aligns with your brand personality to create a visually appealing and professional booking page.

Click to expand the Page Properties section.
Enter a Title and Description.

You can format the description with the below formatting options.

Click the Upload icon and browse the background image. A pop-up will appear in which you can crop the image and click Upload.
Adjust the Transparency level for the background image.
Click Save.

2.2.4 Set language

This setting lets you choose the language for your booking page. You can display the booking page based on the customer's browser language or in a fixed language of your choice. You can also enable a language switcher to allow customers to select their preferred language. Bookings supports multiple global and regional languages, allowing you to present your booking page in the preferred language of your customers.

Category	Languages
Global languages	English (US), English (UK), French, French (Canada), German, Spanish, Italian, Portuguese, Brazilian Portuguese, Dutch, Swedish, Danish, Norwegian Bokmål, Finnish, Polish, Czech, Hungarian, Romanian, Greek, Croatian, Slovenian
Asian languages	Chinese (Simplified), Chinese (Traditional), Japanese, Korean, Thai, Vietnamese, Indonesian, Malay
Middle Eastern languages	Arabic, Hebrew, Farsi
South Asian languages	Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, Marathi, Gujarati, Punjabi, Urdu, Sinhala, Nepali, Assamese, Sindhi
Eastern European languages	Russian, Ukrainian

Info: This feature is available on paid plans.

Language settings

This determines the language in which the booking page is initially displayed to customers. There are two options available:

Location Based – The booking page is displayed in the language of the customer's browser language settings. For example, a customer whose browser language is set to French will see the booking page in French.
Fixed – The booking page is displayed in the selected language, regardless of the customer's location or browser settings. For example, if English is selected as the fixed language, all customers will see the booking page in English.

Note: If the language switcher is enabled, customers can switch to any of the enabled languages to view the booking page.

To set the language:

Click the Workspace Properties section.
Select either Location Based or Fixed under Language.
If you choose Fixed, select the language to be displayed on the booking page.

Enable language switcher

The language switcher allows customers to manually change the language of the booking page. When enabled, a language dropdown is displayed on the booking page, allowing customers to switch to their preferred language from the selected languages enabled languages. When disabled, customers can view the booking page only in the configured language.

To enable the language switcher:

Turn on the Language Switcher toggle.
Click Select All to enable all supported languages or choose specific languages to display on the booking page in the enabled languages.

Customer experience based on language settings

Default Language	Language Switcher	Customer experience
Location Based	Off	The booking page is displayed in the customer's detected browser language. No language switcher is displayed.
Location Based	On	The booking page is displayed in the customer's detected browser language. Customers can use the language switcher to change the language. The detected language is highlighted with a location badge.
Fixed	Off	The booking page is displayed in the language selected in the settings. No language switcher is displayed.
Fixed	On	The booking page is displayed in the language selected in the settings. Customers can use the language switcher to select any other enabled language.

Notes

If the Language is set to Fixed, the selected language is automatically included in the Enabled Languages list.
If the Language is set to Location Based, all supported languages are enabled by default.
Turning off the Language Switcher preserves the configured enabled languages. These settings are restored when the switcher is enabled again.
At least one language must remain enabled. You cannot remove the last language from the Enabled Languages list.

2.2.5 Upload custom CSS

This setting lets you upload a custom CSS file to personalize the appearance of your booking page. By applying your own styles, you can align the booking page design with your brand’s colors, fonts, and layout. The uploaded custom CSS file will override the default styling of the booking page.

Info: This feature is only available for the Premium plan.

Click to expand the Page Properties section.
Click the Upload icon , select your custom CSS file, and click Save.

Once uploaded, your custom styles will be applied to the booking page, giving you a personalized and branded booking experience.

Note:

Only .css files are supported.
The file size must be 2 MB or less.

Custom CSS usage guidelines

To keep your data secure and prevent misuse, all custom CSS files are automatically sanitized before being applied. The following guidelines explain a few CSS rules that are not supported.

External resources: Loading images, styles, or files from external URLs is not supported as they can be used for tracking or malicious activity. Example: background: url("https://example.com/image.png");
External custom fonts: Fonts hosted outside the booking page cannot be used as they can pose security and tracking risks.
Example: @font-face { src: url("https://example.com/font.woff"); }
Script-based CSS (legacy features): CSS rules that allow script execution are blocked as they can be exploited to execute malicious code. Example: width: expression(alert('XSS'));
Content injection and data access: CSS that injects content or reads page data is restricted as they can be used to leak sensitive information. Example: content: attr(data-secret);
Cursor and filter effects: Certain cursor styles and filter properties are not supported due to known misuse cases in some browsers. Example: cursor: url("cursor.cur"), pointer;
SVG namespaces: Custom SVG namespace declarations are restricted they can be exploited for advanced security attacks.Example: @namespace svg url("http://example.com/svg");

Also for stable styling, use the elname attribute when writing custom CSS. Other HTML attributes may change and cause layout issues or breakages.

2.2.6 Upload faviocn

This setting lets you upload a custom favicon to personalize your booking page. A favicon is a small logo displayed in browser tabs, bookmarks, and search results, helping users easily identify your booking page and reinforcing your brand identity.

Info: This feature is only available for the Premium plan.

Click to expand the Workspace Properties section.
Click the Upload icon, select your favicon file, and click Save.

Note: You can upload a custom favicon from Admin Center

→ Organization → Basic Information. However, it will be applied only when Zoho Bookings branding is disabled. If branding is enabled, the default Zoho Bookings icon will be displayed.

Once uploaded, the favicon will be applied to your booking page across supported browsers and platforms, giving your page a consistent and branded appearance.

2.2.7 Reorder workspaces

You can reorder workspaces to control how they appear on your booking page. Place the most important or frequently used workspaces at the top. This helps guide customers to the right booking options quickly.

Click Reorder Workspaces.
Drag and drop the workspaces to arrange them in your preferred order.
Click Save to update the display on your booking page.

2.2.8 Set SEO properties

You can configure SEO settings to control how your booking page appears in search engine results and improve its visibility. You can define the title, keywords, and meta description to help search engines understand your page content and optimize how it is displayed in search results. When indexing is enabled, your booking page URL is updated to a new URL. Use the updated URL wherever the booking page link is shared or used. Search engine indexing and tracking works only with this updated URL.

Info: The older URL will not be supported for any purposes like searching or tracking.
This feature is only available for Premium plan.

Steps to configure SEO properties

Click to expand the SEO Properties section.
Enable or disable the Indexing option.

When enabled, search engines can index your booking page and it may appear in search results.
When disabled, search engines are instructed not to index your page, and it may not appear in search results.

Enter a Title for your booking page. This field is mandatory and will appear as the main heading in search results.
Add Keywords separated by commas to improve the discoverability of your booking page.
Provide a Meta Description to describe your booking page. This appears as a summary in search results.
Click Save to apply the configured SEO settings to your booking page.

Points to note

You can add your business name and logo under the basic information section at the business level by navigating to Admin Centre → Organization → Basic Information.
You can configure Customer Login Preferences at the business level to control how customers access the booking page. You can choose to allow guest login, registered user login, or enable both options.
You can customize the naming conventions used in your booking URLs such as workspace, business, or location using the Custom Labels tab at the business level.
The configurations done at the business level will be applied to all the workspace booking pages.

Related links

Business Booking page