Types of Booking Page URLs

1. Workspace Booking URL – All services in the workspace will be listed, and customers can choose the required service.
   

   
   

   
   

   
   
2. Service Booking URL – A booking URL dedicated to a particular service, where the service is preset and cannot be edited.
   
   

   
   
   
   
   
3. Staff Booking URL – A booking URL dedicated to a particular staff, where the staff is pre-selected and cannot be modified.
   
   
   
   
   
   
   
4. Resource Booking URL – The booking URL is dedicated to a particular resource, where the resource is pre-selected and cannot be edited.
   
   
   
   
   

Sections of a Booking Page

1. Service – Allows selecting the required service
   
2. Date, Time & Staff – Allows selecting the required date, time, and staff (if applicable)
3. Confirmation – Books the appointment and sends notifications or confirmations (as configured)
   
   
   
   
   

How the booking pages differ

1. The major difference between the four types of booking pages mentioned above is that the  Workspace Booking URL lets the customer select the service they need from all the listed services, while the rest of the booking pages are each dedicated to a particular service, staff, or resource, which means the service is pre-selected in these booking pages.
   
   
2. When using the Service Booking URL, customers can select the slot for which they need the appointment.
   
   
   
   
   
   
   
3. When using the Series Group Booking URL, the dates are already fixed, so customers can only view and book the pre-defined booking dates.
   
   
   
   
   
   
   
4. When using the Drop-In Group Booking URL, the set of dates are already fixed, so customers can view and select one of the required date-time slots from the available set of choices.
   
   
   
   
   
   
   
5. When using the Resource Booking URL, customers can select the Start Time and End Time to specify how long they want the resource.
   
   
   
   
   
   
   
6. When using the Staff Booking URL, customers can select the required service offered by that staff. The rest of the information depends on the selected service.
   
   
   
   
   

Playing Around with Booking Page URLs

For illustration, the sample Booking URL will be https://samplebusiness.zohobookings.com/#/mybusiness, the Registration Form fields will be Name (Name field), Contact Number (Phone field) and Email (Email Field) and all of them will be mandatory for all sections that follow.

Note: The Booking page URL customizations work with all types of Booking Page URLs, all types of Registration Forms and all types of Booking Page Themes.

The image below shows Registration Form fields in a normal Booking Page without any URL customization.

Pre-fill Field values in Registration Form

https://samplebusiness.zohobookings.com/#/mybusiness?Name=Ralph&Email=ralph@test.com&Contact Number=+12345678909

Note:
      1. Pre-filling values is possible with all the Default Fields and with Custom Fields it is possible only with the Single-Line fields as of now.
      2. Values pre-filled using this customization can still be edited by Customers.

Allow Instant Booking

https://samplebusiness.zohobookings.com/#/mybusiness?Name=Ralph&Email=ralph@test.com&Contact Number=+12345678909&directBooknow=true

The image shows a Booking Page setup for Instant Booking. Once the Staff and Time Slot are selected, the Booking will be completed.

The Instant BookNow URL with the First Name and Last Name fields will look like the below:

https://samplebusiness.zohobookings.com/#/mybusiness?First Name=Ralph&Last Name=Tony&Email=ralph@test.com&Contact Number=+12345678909&directBooknow=true

Note:
      1. For the fields (all fields in the Registration Form) to be disabled, all the mandatory fields in the Registration form should be supplied values. Disabling fields selectively is not possible.

      2. Instant Booking won't work, if your Registration Form has Terms and Conditions configured in the Policies & Preferences section. Rather, the Fields will be editable.

      3. Appointments can be booked even when non-mandatory fields are not supplied any values in the Booking Page URL.

Preselect Timezone in Booking Page

https://samplebusiness.zohobookings.com/#/mybusiness?timezone=America/Los_Angeles

Note: This customization will preselect the required timezone, but customers will still be able to change the selection from the timezone list.

Restrict Services in a Staff Booking Page

https://samplebusiness.zohobookings.com/#/mybusiness?serviceId=1234567891234567891

Note: This customization will ensure other services associated with the staff are not displayed.

Suggest staff in a Service Booking Page

https://samplebusiness.zohobookings.com/#/mybusiness?staffId=1234567891234567891

The image below shows the required staff available as the first option from the staff list.

Note: This customization will preselect the required staff, but customers will still be able to change the selection from the staff List.

Link your Booking Page URL to Facebook pages

Note: You need to be an admin, editor, moderator or advertiser to be able to add a button.

1. Open up your Facebook business page and click Add a Button.
   
   
   
   
   
2. A pop-up shows up asking for your button choice. Select Contact Us as the button you would like to show customers.
   
   
   
   
3. Type the Booking Page URL you wish to redirect your customers to, in the pop-up and click Save.
   
   
   
   
4. The Contact Us button is now available on your page to direct customers to your Booking Page.