Working Hours
To edit the working hours
Super admins and admins can edit their working hours. Managers and staff are only able to view it. Super admins and admins can edit the working hours of managers and staff under the Staff section.Go to My Profile on the menu panel.
Click Working Hours on the left sidebar.
Select the checkbox Customize working hours to edit your working hours.
On the Edit Working Hours page, set the new working hours.
You can select or deselect the checkbox to include or remove the day, respectively.
You can change the hours for a single day and select Apply to All to have it reflected for all days.
Select the required time zone if you are working in a different time zone than the business.
Click Save.
The customized working hours will be displayed. The set hours can be edited further using the Edit button.
Idea: To add the break time/lunch time, select the + icon and edit the available hours. For example, 9am - 1pm and 2pm - 6pm.To reset working hours to default
Deselect the Customize working hours checkbox to reset the working hours to default.
To add special working hours
You can add extra available days/time in addition to the usual working hours here. This is useful for weekends or any additional available time, such as special offers, extended hours to keep up with demand, and more.
Click Add in the Special Working Hours section.
Choose whether or not to enable All-day Availability.
If All-day Availability is Enabled, you can select a date range and all the time slots will be opened for the entire day ignoring the usual working hours.
If All-day Availability is Disabled, you can select a date range along with time and slots will be opened only for the selected time.
Choose From and To dates.
Click Save.
To add unavailability
You can add your unavailable days/hours other than the usual working hours here. This can be useful for vacation, leave, or any unexpected work.
Click Add in the Unavailability section.
Select Time Off to choose multiple days. Select Block Time to choose a single date.
Choose whether or not to enable All-day Unavailability.
If All-day Unavailability is Enabled, you can only choose days.
If All-day Unavailability is Disabled, you can choose days along with time.
Enter a Reason.
Click Save.
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