Issue Reminder
Benefits
- Stay on top of your issues
- Get reminders at a predetermined date and time
- Reminders can be sent to multiple users
Set Reminder Based On Due Date
- Select a project from the Recent Projects section or from the Projects tab in the left navigation panel.
- Click on the Issues tab in the top band to open the Plain view.
- Click on an issue to open the details page.
- Click on the reminder field to open the options.
- Select the Based on Due Date radio button.
- Click on the Reminder Type field to view options.
- Daily: A reminder will be sent daily at a time specified by you. Set the Time and select users in the Notify Users field.
- On Due Date: A reminder will be sent on the due date at a time specified by you. Set the Time and select users in the Notify Users field.
- Days Before Due Date: A reminder will be sent on the due date at a time specified by you. Enter days, set the Time and select users in the Notify Users field.
- Click Set Reminder.
Set Reminder On Specific Date
- Select a project from the Recent Projects section or from the Projects tab in the left navigation panel.
- Click on the Issues tab in the top band to open the Plain view.
- Click on an issue to open the details page.
- Click on the reminder field to open the options.
- Select the Specific Date radio button.
- Set the date in the Select Date field.
- Select users in the Notify Users field.
- Click Set Reminder.
- an issue is already past its due date
- no due date is set
- reminder date is earlier than the current date
- reminder date is same as the current date
- current date and due date are the same
- no user is assigned to an issue
- an issue is moved to another project
Set Reminder When Submitting an Issue
- Select a project from the Recent Projects section or from the Projects tab in the left navigation panel.
- Click on the Issues tab in the top band to open the Plain view.
- Click Submit Bug in the upper right corner.
- Fill in the details and scroll down to the Reminder field.
- Select an option and then set the reminder.
- Click Set Reminder.
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