Customizing Your Workspace
To customize Trident, click Customize Now on the welcome screen, then choose from the following options.
Once you are done with the basic app customization, you can click Take a Tour to learn about all the modules and smart features available in Trident, or click Done to skip the onboarding tour.

Configuring General App Settings
To configure the general app settings:
- Click your profile image in the top-right corner of the app.
- Select Settings from the menu list.
- Go to General to customize the settings.
Here you can choose to:
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| Refreshes the app automatically when it is active. |
| Offers access to Trident's features from the menu bar app. |
| Automatically downloads the media you receive via chats. |
| Syncs settings from the Zoho Mail web app. |
| Prompts whenever there is a new app update. Note: In this prompt, you can toggle on the option to automatically download and install new updates. |
Configuring Appearance Settings
To configure the app appearance:
- Click your profile image in the top-right corner of the app.
- Select Settings from the menu list.
- Go to Appearance to customize the settings.
Here you can set the:
| Choose whether to position the module icons on the left or at the top of the app. |
| Switch between Light, Dark, and System mode. |
| Switch between Native, Colored, and Classic style. |
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| Choose from the available font types. |
| Choose from the available font sizes. |
Configuring Privacy and Security Settings
To configure the privacy and security settings:
- Click your profile image in the top-right corner of the app.
- Select Settings from the menu list.
- Go to Privacy and Security.
Enabling Database Encryption
This provides an additional layer of security by encrypting the content of the local database. To enable encryption:
- Toggle the Enable Encryption option on.
- In the alert that appears, click Enable.
Note: Enabling database encryption will automatically restart the application.Enabling App Lock
This helps you password-protect Trident and prevent unauthorized access to your data.
To enable App Lock:
- Toggle the Enable App Lock option on.
- In the Create Password pop-up that appears, set a password and, if you prefer, provide a password hint.
- Click Create Password.
Note: By default, the automatic lock duration is set to 30 seconds, and Touch ID is enabled for unlocking the app.
To change the app password:
- Click the Change Password button in the App Lock section.
- In the pop-up that appears, enter the current password.
- Enter your desired new password.
- Provide a password hint if required.
- Click Change Password to confirm the changes.
Note: If you forget your password, click Sign Out on the app lock screen. After signing out, log back in to Trident using your Zoho Mail ID and password. App Lock will be disabled, and you can enable it by creating a new app password.
To change the automatic lock duration:
- Click the drop-down list next to Enable automatic lock.
- In the drop-down list, choose your preferred duration.
- Enter your password and click Confirm.
Note: By default, automatic locking is enabled after 30 seconds.
To disable Touch ID for unlocking Trident:
- Toggle off the Unlock with Touch ID option.
- In the Disable Touch ID pop-up, enter your password.
- Click Confirm.
To disable App Lock:
- Toggle the Enable App Lock option off.
- In the Disable App Lock pop-up, enter your password.
- Click Confirm.