【Zoho CRM】アクセシビリティ向上機能リリースのお知らせ

【Zoho CRM】アクセシビリティ向上機能リリースのお知らせ

ユーザーの皆さま、こんにちは。コミュニティチームの中野です。
今回はZoho CRM アップデート情報」の中からアクセシビリティ向上機能をリリースしましたのでご紹介します


アクセシビリティ向上機能とは?

すべての人が快適に利用できるように、フォントサイズの調整、色覚サポート、キーボード操作の最適化など、18のアクセシビリティコントロールを提供し、ユーザーのニーズに応じたカスタマイズを可能にします。

Idea概要動画はこちら(英語)

 

以下にて、本機能の一部を紹介します。

 

アクセシビリティ向上機能の設定方法
  [設定]→[一般]→[個人設定]→[アクセシビリティ]に移動します。


また、画面下部のツールバーにあるアイコンからもアクセスできます。このアイコンをクリックすると、主な機能の有効/無効を切り替えることができます。さらに、[詳細設定]をクリックすると、アクセシビリティ向上機能の設定画面が開きます。



視覚サポートの機能

拡大と縮小
  ほとんどのブラウザーは、ページを拡大または縮小して表示する機能を備えています。このため、自分のブラウザーの拡大/縮小率を調整することで、Zoho CRMの画面を見やすくできます。Zoho CRMの画面は、拡大/縮小率が25%~150%の範囲で正常に機能するように作られています。

100%


130%


使用方法

    1. 表示を拡大するには、[Ctrl]または[command]キーを押しながら[+](プラス)キーを押します。

    2. 表示を縮小するには、[Ctrl]または[command]キーを押しながら[-](マイナス)キーを押します。

    3. 拡大/縮小率をリセットするには、[Ctrl]または[command]キーを押しながら[0](ゼロ)を押します。

 

運動機能をサポートする機能  

キーボードショートカット  

画面の操作や処理の実行にキーボードショートカットが使用できます。また、各機能のキー設定はカスタマイズできます。

 



認知機能をサポートする機能  

 集中表示 

CRMのインターフェイスは、オールインワンでビューを表示するように情報が詰め込まれていることが多いですが、気が散りやすいユーザーにとっては圧倒されることがあります。集中表示は、気が散るものを遮断し、カーソル周辺だけに集中することを可能にします。

「非表示部分の透明度」より、暗く表示するエリアをどの程度暗くするか調整することも可能です。




  

Info
本投稿で紹介した機能アップデートは、すべてのユーザーに適用されています。 
ただし、ヘルプ記事本文中のZiaの音声アシスタント機能のみ、JP(日本)、CN(中国)、SA(サウジアラビア)データセンターには未適用です。(2025年1月13日現在)  

Notes

注:以下の機能については、現在、ホーム画面、データ一覧、データの作成/編集/複製画面(標準)、データの詳細ページ(標準)でのみ利用できます。 

   └スクリーンリーダー /  ズーム  /  独自のエラーメッセージの表示  /  ARIAランドマーク  /標準の移動順

また、以下の機能については、現在、データの作成/編集/複製画面(標準)、データの詳細ページ(標準)でのみ利用できます。 

   └フォームの表示方法 /  必須項目の表示(必須項目のみ/すべての項目)


関連記事:
アクセシビリティ向上の設定

アクセシビリティ向上機能について、興味のある方はぜひ試してみてください。

……………………………………………………………………………………………

 

++Zoho オンラインフォーラムに投稿された情報を、いち早くGETしませんか?++

 

Zoho Japan Community フォーラムの右側「フォローする」ボタンをクリックいただくと、最新の新着投稿やコメントをメールでお送りします。興味のあるサブフォーラムの投稿のみ通知を受け取ることも可能です。

※フォーラムトップから興味のあるサブフォーラムを選択し、「フォローする」をクリックしてください。

コミュニティのイベント情報も当フォーラムでお知らせ予定ですので、ぜひフォローをお願いします!  

    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.






                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts





                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Convert invoice from zoho to xml with all details

                                                                                                                  How to convert an Invoice to XML format with all details
                                                                                                                • Prevent subform editing on a module's detail's page

                                                                                                                  Hi everyone, We would like to prevent any editing of the subform data in the : Create page Edit page Details page (as subform editing is now allowed by the recent UX update) We are able to prevent editing by making the subform fields read only in the
                                                                                                                • Export Invoices to XML file

                                                                                                                  Namaste! ZOHO suite of Apps is awesome and we as Partner, would like to use and implement the app´s from the Financial suite like ZOHO Invoice, but, in Portugal, we can only use certified Invoice Software and for this reason, we need to develop/customize on top of ZOHO Invoice to create an XML file with specific information and after this, go to the government and certified the software. As soon as we have for example, ZOHO CRM integrated with ZOHO Invoice up and running, our business opportunities
                                                                                                                • Refresh frequency

                                                                                                                  Dear Zoho Team, I really, truly appreciate that Zoho Books gets frequent updates. As a matter of fact this is how a good SaaS company should stay on top. However, I feel that I have to hit refresh almost every day. This was exciting at the beginning but
                                                                                                                • Zoho Books | Product updates | January 2026

                                                                                                                  Hello users, We’ve rolled out new features and enhancements in Zoho Books. From e-filing Form 1099 directly with the IRS to corporation tax support, explore the updates designed to enhance your bookkeeping experience. E-File Form 1099 Directly With the
                                                                                                                • Weekly Tips : Save Time with Saved Search

                                                                                                                  Let's assume your work requires you to regularly check emails from important clients that have attachments and were sent within a specific time period. Instead of entering the same conditions every time—like sender, date range, and attachments included—you
                                                                                                                • Bring real app analytics into Zoho Creator apps with Zoho Apptics

                                                                                                                  We’re kicking off the year with a release we’ve been looking forward to for a long time. After being in the works for a while, Zoho Creator and Zoho Apptics are now officially integrated, bringing in-depth product analytics directly into the Zoho Creator
                                                                                                                • Discontinuing Zoho ShowTime service on May 30, 2026

                                                                                                                  Hello everyone, As a follow-up to our earlier announcement, we’d like to share an important update regarding Zoho ShowTime’s discontinuation timeline. Zoho ShowTime, our online training platform, reached its end of life on December 31, 2025, and its services
                                                                                                                • emailing estimates

                                                                                                                  Shows up in the customer mail logs as sent but nobody is receiving them, even when I send them to myself I don't get them ??? Something wrong with the mail server or my end ?
                                                                                                                • Ability to CC on a mass email

                                                                                                                  Ability to CC someone on a mass email.
                                                                                                                • No background for video recordings, no playback speed, can't even playback longer recordings - have to download…

                                                                                                                  Hi. We utilize heavily video messages on Slack, but wanted to migrate to Cliq with Zoho One, however very basic yet very frequently used feature is missing: backgrounds for video recordings and playback speed. We were not happy with Slack's 5 minute limits
                                                                                                                • Bookings duration - days

                                                                                                                  Hi team, Is there any way to setup services/bookings that span multiple days? I am using Zoho Bookings for meeting room bookings. Clients may wish to book a room for more than one day, for up to a month.  If not, is there a plan to allow services to be setup with durations of Days as well as hours and minutes? Many thanks, Anna.
                                                                                                                • Customer address in Zoho Bookings

                                                                                                                  Hello,  Is it possible to add customer address information to the Zoho bookings appointment screen? Or have it pull that information automatically from the CRM? We are wanting to use this as a field management software but it is difficult to pull the address from multiple sources when it would be ideal to have a clickable address on the appointment screen that opens up the user's maps.  It would also be advantageous for the "list view" to show appointment times instead of just duration and booking
                                                                                                                • Feature Request - Allow Customers To Pick Meeting Duration

                                                                                                                  Hi Bookings Team, It would be great if there was an option to allow customers to pick a duration based on a max and minimum amount of time defined by me and in increments defined by me. For example, I have some slots which are available for customers
                                                                                                                • New feature: Invite additional guests for your bookings

                                                                                                                  Hello everyone, Greetings from Zoho Bookings! We are happy to announce the much-awaited feature Guest Invite, which enhances your booking experience like never before. This feature allows additional participants to be invited for the bookings to make
                                                                                                                • Changing the owner of a call

                                                                                                                  Am I correct in my conclusion that I cannot change the owner of a call in Zoho? The field does not show up in the screen, nor can I make it show up as the systems does not give me that option. I cannot "mass update" it either. I tried it, but Zoho refuses to change the name of the owner. Please help out: how do I change the owner of a call.
                                                                                                                • Unified Notes View For Seamless Collaboration

                                                                                                                  To facilitate better coordination among different departments and team members, the notes added to a record can now be accessed in all its associated records. With this, team members, from customer service representatives to field technicians, can easily
                                                                                                                • Remove Profiles from "Forecast" Module

                                                                                                                  How can I remove Profiles from My forecast Module? Image Below The only revenue generators are the VP's, and the Estimation Managers, and the Estimators subordinate to the Est. Managers. How can I remove the unused Profiles? Its frustrating to see them
                                                                                                                • Uplifted homepage experience

                                                                                                                  Editions: All editions. Availability update: 17th February 2026: All editions in the CA and SA DC | JP DC (Free, Standard and Professional editions) 23 February 2026: JP (All Editions) | AU, CN (Free, Standard, Professional editions) 27 February 2026:
                                                                                                                • Restoring records from the recycle bin programatically

                                                                                                                  Background I'm working on a piece of software to automate conversion of Leads into Deals based on order status from my company's website. The process is mostly complete, right now I'm just working on handling a few edge cases to ensure data integrity.
                                                                                                                • Does Zoho Learn integrate with Zoho Connect,People,Workdrive,Project,Desk?

                                                                                                                  Can we propose Zoho LEarn as a centralised Knowledge Portal tool that can get synched with the other Zoho products and serve as a central Knowledge repository?
                                                                                                                • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

                                                                                                                  Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. Latest
                                                                                                                • Create static subforms in Zoho CRM: streamline data entry with pre-defined values

                                                                                                                  Last modified on (9 July, 2025): This feature was available in early access and is currently being rolled out to customers in phases. Currently available for users in the the AU, CA, and SA DCs. It will be enabled for the remaining DCs in the next couple
                                                                                                                • SalesIQ Identity Update for Logged In Wordpress User

                                                                                                                  Hey folks, SalesIQ does not automatically detect when a visitor logs in to WordPress and update their identity to match. For example, if a client of ours visits the site and logs in, SalesIQ will not track them correctly by default. The Solution The solution
                                                                                                                • Feature Request – Conditional Visitor Information Request in Zoho SalesIQ

                                                                                                                  We would like to request the ability to conditionally ask for visitor details based on the communication channel used in Zoho SalesIQ. Specifically: When a visitor initiates a conversation through the live chat widget on the website, we want to continue
                                                                                                                • Zoho Sign Not Delivering

                                                                                                                  I have sent several contracts out via Zoho Sign.   They do not seem to be getting delivered.  I had one person receive it, but the others have not.   I had one person tell me they sent it back to me and never got it and doesn't show as signed.  I've sent
                                                                                                                • Add zoho calendar to google calendar

                                                                                                                  Hi I keep seeing instructions on how to sync Zoho CRM calendar with google calendar but no instructions on how to view Zoho calendar in my google calendar.
                                                                                                                • Paragraph spacings in Zoho Notebook are double-spaced only. Is there a way to keep the original spacing format?

                                                                                                                  Sorry I don't know the proper terminologies but the best way I can put it is all single-spaced paragraphs that I copy to Zoho Notebook become double-spaced paragraphs. It's very inconvenient and counterproductive when copying and pasting things from and
                                                                                                                • Changing line space in Notebook

                                                                                                                  My lines are double spaced. How do i change to single space?
                                                                                                                • Workdrive on Android - Gallery Photo Backups

                                                                                                                  Hello, Is there any way of backing up the photos on my android phone directly to a specific folder on Workdrive? Assuming i have the workdrive app installed on the phone in question. Emma
                                                                                                                • Auto sync Photo storage

                                                                                                                  Hello I am new to Zoho Workdrive and was wondering if the is a way of automatically syncing photos on my Android phone to my workdrive as want to move away from Google? Thanks
                                                                                                                • Is anyone experience missing functions in the new UI until hard refresh?

                                                                                                                  The set of functions including search is almost always missing upon loading an app in the new UI. If you refresh, the functions return. (see second screenshot) Anyone else experiencing this?
                                                                                                                • Conversion Rate – Won Deals over Assigned Prospects

                                                                                                                  Hello, I would like assistance configuring a KPI in Zoho Analytics titled: Objective of the calculation: Number of Won Deals divided by Total number of assigned prospects (not only converted prospects). Important clarification: The denominator must include
                                                                                                                • Not receiving New Ticket Emails

                                                                                                                  Hello! The company I work for uses the Zoho ticketing system, however, I've noticed I'm not receiving email notifications when new tickets are published. I have admin rights to see these tickets on Zoho Desk and respond to them, but am not receiving the
                                                                                                                • Can't update a field on a parent form from a child form's On Success workflow

                                                                                                                  Title: Can't update a field on a parent form from a child form's On Success workflow Hi everyone, I'm building a simple Golf Lesson Tracker app and I'm stuck on what should be a basic operation — updating a number field on a parent form when a child form
                                                                                                                • Approvals in Zoho Creator

                                                                                                                  Hi, This is Surya, in one of  my creator application I have a form called job posting, and I created an approval process for that form. When a user submits that form the record directly adding to that form's report, even it is in the review for approval.
                                                                                                                • Upload from Zoho Creator File Upload field to OpenAI Vector Store

                                                                                                                  I’ve struggled for quite a while to get this working properly. For a long time we relied on Azure Functions as a workaround to handle file transfers between Zoho Creator and OpenAI Vector Stores. It worked, but added unnecessary infrastructure and complexity.
                                                                                                                • Calendar start time limit

                                                                                                                  Hi all, Has anyone found a magical way to filter calendar reports to start from, let's say 8:00, and not 0:00? Or at least to auto scroll there like Google Calendar for example?
                                                                                                                • Enable Free External Collaboration on Notecards in Zoho Notebook

                                                                                                                  Hi Zoho Notebook Team, I would like to suggest a feature enhancement regarding external collaboration in Zoho Notebook. Currently, we can share notes with external users, and they are able to view the content without any issue. However, when these external
                                                                                                                • EU Problem

                                                                                                                  Hi all, we've been facing issues with the Europe data center for two days. It's starting to disrupt our daily workflow. Any word on when this will be resolved?
                                                                                                                • Next Page