Activités, workflow et blueprint

Activités, workflow et blueprint

Hi
To automate activities including telephone in the CRM, I wonder about the best path between 2 possibilities? Is it better to insert WF triggers from contacts, leads, accounts or from activities? And if the WFs are then integrated into blueprints Feedback ?? thanks in advance

---------------------------
Pour automatiser les activités notamment téléphonique dans le CRM, je m'interroge sur le meilleur chemin entre 2 possibilités ?
Est-il préférable d'insérer les déclencheurs de WF depuis les contacts leads, comptes ou depuis les activités ?
Et si les WF sont ensuite intégrés dans des Blueprint
Des retours d'expérience ??

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