Allow Admins to Transfer Ownership of Their Own Files & Folders
Hi Zoho WorkDrive Team,
Hope you are doing well.
We would like to request an important enhancement to the ownership-transfer functionality in Zoho WorkDrive, specifically regarding administrator capabilities.
As administrators, we have the ability to access any user’s WorkDrive account (with notification), and we can transfer ownership of files and folders between users without any issue.
This works well except for one major limitation:
In the Admin Console > Data Administration > Find in My Folder > Transfer Ownership, the list of available users does not include the admin himself.
The “Transfer Ownership” option only shows other users, because it is intended to transfer files owned by other users.
However, this creates a very problematic situation: The Admin Cannot Transfer Ownership of Their Own Files
While an admin can transfer ownership for every other member in the organization, they cannot transfer the ownership of their own files or folders to someone else.
The Only Workaround (Very Cumbersome) is to assign another user as an admin -> Have that temporary admin select the real admin’s account -> Transfer ownership on behalf of the real admin
This is not practical, secure, or efficient - and it makes no sense that an admin can transfer ownership for everyone except himself.
Feature Request:
Please allow an admin to transfer the ownership of their own files and folders, exactly the same way they can transfer ownership for any other user.
This enhancement would significantly improve administrative management and prevent workflow disruptions.
Thank you very much for your continued support and ongoing improvements to Zoho products. We would truly appreciate it if this request could be added to the WorkDrive roadmap.
Warm regards,
Ram
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