Cliq Channels - Roles for everyone
There is always something for everyone here in Cliq Channels. Having said this, let's see the various roles in a Channel.
What are roles? Why do we need roles? What is the big deal in having roles? Why can't we manage just fine without roles? etc, etc....... These are some of the various questions, you would have thought when reading the title of this post.
Well, now think of it this way. You are in charge of a project, so you create a private channel and add other members of the project. A few among the users, don't take it seriously. They add other users at will, edit channel info, one user even went as far as archiving the channel! Don't you feel the need for roles here?
You still not sure about the need for roles? Let's see another example.
You are the team admin and you create a team channel #announcements. You advise everyone to use the channel exclusively for announcements. Well, you know how team mates are
Somehow the channel ends up being used normally by all. You are now thinking 'Why don't I have roles so that I can implement my requirements'
As you see here, roles are important in a Channel. Cliq Channels provides a total of 4 roles. They are Super Admin, Admin, Moderator and Members.
1) Super admin is the highest role, kind of like a President. The super admin has permission to do anything.
2) Admin is next to super admin, but still has a great deal of power, just like a Minister. Admins can control the moderators and members.
3) Moderator is appointed by the super admin/admin, and have power over the members.
4) Lastly, the users are Members of the channel.
The term 'powers' I mentioned above correspond to Permissions of a channel ( Watch out for the next post on Permissions). The roles can be assigned to users by ones who have permission to do so, i.e Super admin can assign admins & moderators and an Admin can assign moderators.
Get Started. Write Away!
What are roles? Why do we need roles? What is the big deal in having roles? Why can't we manage just fine without roles? etc, etc....... These are some of the various questions, you would have thought when reading the title of this post.
Well, now think of it this way. You are in charge of a project, so you create a private channel and add other members of the project. A few among the users, don't take it seriously. They add other users at will, edit channel info, one user even went as far as archiving the channel! Don't you feel the need for roles here?
You still not sure about the need for roles? Let's see another example.
You are the team admin and you create a team channel #announcements. You advise everyone to use the channel exclusively for announcements. Well, you know how team mates are
Somehow the channel ends up being used normally by all. You are now thinking 'Why don't I have roles so that I can implement my requirements'
As you see here, roles are important in a Channel. Cliq Channels provides a total of 4 roles. They are Super Admin, Admin, Moderator and Members.
1) Super admin is the highest role, kind of like a President. The super admin has permission to do anything.
2) Admin is next to super admin, but still has a great deal of power, just like a Minister. Admins can control the moderators and members.
3) Moderator is appointed by the super admin/admin, and have power over the members.
4) Lastly, the users are Members of the channel.
The term 'powers' I mentioned above correspond to Permissions of a channel ( Watch out for the next post on Permissions). The roles can be assigned to users by ones who have permission to do so, i.e Super admin can assign admins & moderators and an Admin can assign moderators.
If you want to know more about Roles like 'whether org admin is a super admin, the default role of channel creator, ....' then click
here, to get detailed info. Also, if you want to know about the process of assigning roles, check it out
here.
Hope all of you found 'Roles' interesting. Keep tuned for more!!
Until next time
Princy Priya
Cliq.
Hope all of you found 'Roles' interesting. Keep tuned for more!!
Until next time
Princy Priya
Cliq.
Access your files securely from anywhere
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Recruit?
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Princy Christy Priya D
Sticky Posts
What's new in Zoho Cliq - Our 2020 updates
Hi Everyone! We work arduously around the clock to ensure that Cliq is constantly improving by releasing new features and updates, aimed towards enhancing user experience and productivity. Here we have put together the list of all new features and improvements to make sure that you stay up to date on what's new at our end. Remote Work - Set up your office workspace with Cliq We delved into the challenges attached with remote working and came up with a swift solution that integrates your office spaceCliq works in Hindi across all interfaces
We're thrilled to announce that Cliq has added Hindi to the list of supported languages. Read on to know how you can localize Cliq with just a few clicks! Cliq Web & Desktop App Tap on your display picture to open the user panel Click on My Zoho Account to land on your account set up view and click on My Profile Info In the Language field, search and select हिंदी Save your preference! Cliq Android Go to Settings, then Language and input, and switch to हिंदी . Now, Cliq will adapt to the languageSimplify and Centralize your workflows with Forms
Hello Everyone, We're thrilled to kickstart this new year with a feature release! Forms in Cliq - just got bigger and better. Forms allow you to work with multiple pieces of information at one go! Creating a survey, assigning a task in your project management software, raising a request with your IT team, or anything else that requires you to perform a multistep task, across single or multiple applications— Forms can do it all. A quick rundown of the uniquely powerful features of Forms Dynamic -Farewell, Zoho Chat! Welcome, Zoho Cliq!
Hello all, As the heading says, Zoho Chat is now Zoho Cliq with power packed features that will keep you hooked. Cliq is designed to provide you with topnotch collaborative services that will keep you connected at all times. Let me list a few features outlining it's functions: Audio & Video calls: The calls are available in 1-1 Chats. Get connected instantly with your contacts and colleagues from anywhere. Commands and Bots: You can now create Commands and Bots to integrate your internal tools
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
Nederlandse Hulpbronnen
ご検討中の方
Recent Topics
Add to Workdrive filter
I'm trying to create a filter that will upload attachments in emails and the e-mail body to a folder in workdrive. I am able to do one or the other (attachment, or e-mail content), but not both. I first tried it using the "Email (EML) + attachment" option.Forgot my admin Panel Id and password
Sir, I have an account , where a domain mycityestate.in is added for Zoho email , now it is hard for me to manage email because i have forgotten the Email account and password registered with Admin Panel of Zoho. Just need email name which is registeredMCP no longer works with Claude
Anyone else notice Zoho MCP no longer works with Claude? I'm unable to turn this on in the claude chat. When I try to toggle it on, it just does nothing at all. I've tried in incognito, new browsers, etc. - nothing seems to work.Knowledgebase SEO
We have a custom-domain mapped help center that is not restricted via login. I have some questions: a) will a robots.txt file still allow us to control indexing? b) do we have the ability to edit the sitemap? c) do category URLs get indexed by searchPartial payments for retainer invoices
When a customer does not pay the entire retainer invoice there is no way to apply a partial payment. PLEASE add this function.Problem with CRM Connection not Refreshing Token
I've setup a connection with Zoom in the CRM. I'm using this connection to automate some registrations, so my team doesn't have to manually create them in both the CRM and Zoom. Connection works great in my function until the token expires. It does not refresh and I have to manually revoke the connection and connect it again. I've chatted with Zoho about this and after emailing me that it couldn't be done I asked for specifics on why and they responded. "The connection is CRM is not a feature toNew Features: Repeat Last Action, Insert Cut/Copied Rows/Columns and Hyperlink
You might have noticed the constant updates to Zoho Sheet of late. Here are 3 more features that have been added to Zoho Sheet recently: F4 - Repeat Last Action Insert Cut/Copied Rows and Columns Insert Hyperlink Here is a screen cast demonstrating each of these features. Read further below to learn more about these new features. F4 - Repeat Last Action: You can now repeat the last action you made on your spreadsheet by using the keyboard shortcut, F4. It is quite handy and helps you get your workNeed help getting my mail on iPhone and Tablet
I need to access my Zoho mail via the iPhone Mail app. I have entered the login name, password and the incoming and outgoing servers, which my Mail Settings page says are imappro.zoho.com and smtppro.zoho.com. The iPhone keeps saying it cannot authenticate.Add an background image to an email template in CRM
Hi all, We wants to put an background image behind all our email templates. Is there a way to import this thru html. If i put the option background image in <body style="background-image:...</body> and i look to the preview it shows our background, butIs there a way to show contact emails in the Account?
I know I can see the emails I have sent and received on a Contact detail view, but I want to be able to see all the emails that have been sent and received between all an Accounts Contacts on the Account Detail view. That way when I see the Account detailHow do I bulk archive my projects in ZOHO projects
Hi, I want to archive 50 Projects in one go. Can you please help me out , How can I do this? Thanks kapilCopy contents of File Upload Field into Workdrive
Hello, I have set up our CRM so that a Workdrive folder is automatically created for each Deal via workflow, this adds the id of the folder into a dedicated field. We also have a field on each Deal called 'Approved Layout', which is a file upload field.ZeptoMail API
Hello Since today, we experience issues with the ZeptoMail API. When trying to send e-mails using: https://api.zeptomail.eu/v1.1/email we receive the error: (503) Site unavailable due to a traffic surge. Please try again shortly. I kindly ask you to identify553 Relaying disallowed. Invalid Domain - gzkcompany.ro
Hi there, Can you please assist me in getting the right domain settings? I just renewed my domain subscription, after expired and i got error: 553 Relaying disallowed. Invalid Domain - gzkcompany.ro Zoho mail can receive emails, but its impossible toNot able to receive emails for a while
I am not able to receive emails for a while now.Confirmation requested: eligibility and process to downgrade to Forever Free — tenant bigbanghawking.com
Thank you for your reply. I am testing Zoho Mail from Brazil with the tenant bigbanghawking.com (endpoint: mail.zoho.com) and we are currently on the Premium trial that expires 21/01/2026. Before deciding whether to pay or cancel, I need written confirmationAdd line item numbers to sales order/invoice creation page
It would be really helpful if there were line numbers visible as we are creating a sales order and/or invoice. There are line numbers visible in the PDF once the sales order is created. I would like to be able to see the line numbers as I am buildingZoho API v2.0 - get ALL users from ALL projects
Hello, I've been trying to work on an automatization project lately and I find it difficult to work with this strict structure. To be more explicit, if i would like to get all users participating in a project i would need to get all projects first. Same thing with projects. If i want to get all projects, I would need to get all portals first. The problem with this aproach is that it consumes a lot of time and resources. I want to ask if there is another way of gettingالموقع لا يقوم بالسداد
السلام عليكم ورحمة الله وبركاته وبعد من أمس وانا احاول السداد للدومين YELLOWLIGHT ولا اتمكن من السداد اقوم بتعبئة جميع البيانات ولكن دون جدوى يطلع لى حدث خطأ ماNew in Office Integrator: Enhanced document navigation with captions and cross references
Hi users, We're pleased to introduce captions, table of tables and figures, and cross-references in the document editor within Zoho Office Integrator. These features allow you to structure documents efficiently and simplify document navigation for yourWhere Do I set 24h time format in Cliq?
Where Do I set 24h time format? Thanks🎉 ¡Seguimos trayendo novedades a Español Zoho Community! 🎉 Confirmada la agenda y ubicación para los Workshops Certificados
Si todavía no te has hecho con tu entrada para nuestros Workshops Certificados del próximo 26 y 27 de marzo o, por el contrario, estabas esperando que confirmáramos dónde los celebraremos, ¡este post es para ti! 📍¿Dónde nos vemos?📍 Nuestros WorkshopsUser is already present in another account error in assigning users to marketing automation
Hello everyone Greeting, I had a problem in assigning user in marketing automation, when I try to add it I see this error: (User is already present in another account error) what should I do?How do I get complete email addresses to show?
I opened a free personal Zoho email account and am concerned that when I enter an email address in the "To", "CC", fields, it changes to a simple first name. This might work well for most people however I do need to see the actual email addresses showingWhat's New in Zoho POS - January 2026
Hello everyone, Welcome to Zoho POS’s monthly updates, where we share our latest feature updates, enhancements, events, and more. Let’s take a look at how January went. Sort and resolve conflicts Conflicts are issues that may arise when registers andOutlook is blocking incoming mail
Outlook is blocking all emails sent from the Zoho server. ERROR CODE :550 - 5.7.1 Unfortunately, messages from [136.143.169.51] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). It looksNot receiving email from customers and suppliers
I am getting error . most of the customers tell me not able to send me email please check i have attached screenshotCreate user
Hello I want to create user, but i get this error Unusual activity detected from this IP. Please try again after some time.File emails in Shared email folder
Hi, I am unable to allow users to collaborate in Shared email folders: User 1 shares a folder let's say "SharedTopic" with full permissions Users 2 and 3 can see this folder but are unable to add emails to this folder or search in this folder. For example,Consolidated report for multi-organisation
I'm hoping to see this feature to be available but couldn't locate in anywhere in the trial version. Is this supported? The main aim to go to ERP is to have visibility of the multi-organisation in once place. I'm hopeful for this.How to Switch from Outlook for Mac to Outlook for Windows
The most often used file formats for users to manage crucial data are OLM and PST files. PST files keep a copy of data on the configured system from Outlook, while the OLM file contains the Mac Outlook data items, which are only accessible with OutlookZoho Books Inter-company integration
We have an Indian parent entity, and its accounting is managed in Zoho Books. We also have a subsidiary company in Dubai under the same parent entity, for which we have procured a separate Zoho Books license. I want to understand whether Zoho supportsName autocomplete
Hi, During searching emails the web tool does not always propose the auto-completion of the saved emails. As a result I either have to go to contacts and look up the exact email, or the exact full name including the middle name and any dots, which isAre custom portals accessible on the Zoho learn smartphone app?
In other words, can users external to my organisation, once signed up, use the app in the same way as internal users? ThanksHow to increase my Zoho sign limit.
I cannot send a document/contract for signature. Zoho sign says I reached my monthly limit. May I know how to fix this please? Thanks!Can not add m365 outlook account to zohomail.
I am attempting to use zoho mail as an imap client to add my outlook.com m365 account. In the m365 exchange admin center i have made sure the imap is enabled. In zoho mail i go to settings, mail accounts, add account, add imap account, i select "outlook",Unable to attach Work Order / Service Appointment PDF to Email Notifications (Zoho FSM)
I’m trying to include the Work Order PDF or Service Appointment PDF as an attachment in Email Notifications (automation/notification templates), but I don’t see any option to attach these generated PDFs. Is this currently supported in Zoho FSM? If not,local file csv import problem
The issue occurs when I upload a CSV file via Databridge. In the preview, everything looks correct — the values are in the proper columns. However, after clicking Import, the first column becomes empty, and the values from that column appear in a newFunción Deshacer y Rehacer
Hola. Soy un reciente usuario de Zoho Notebook que he migrado desde Evernote. He encontrado en falta una función que considero muy importante: un botón para "deshacer". Es frustrante cuando se borra un parte del texto o un archivo de una nota, generalmenteTip #59- Technician Console: Exploring View option- 'Insider Insights'
Hello Zoho Assist Community! Ever wondered how technicians adapt quickly during a live support session? Imagine a customer reaching out with an issue that’s disrupting their work. The technician starts a remote session and begins troubleshooting rightNext Page