Community Learning Series | Digest #7 - November 2020
Dear customers,
We're happy to bring you the November edition of our #CommunityDigest!
Starting now, we're introducing a new section to our monthly digest: Subscription Bulletin. The idea is to bring curated news from the subscription industry, so that we can all learn together and stay updated. So let's dive in!
Subscription Bulletin
Apple's new App Store Small Business Program reduces the App Store commission to 15% for small businesses earning up to $1 million per year.
This is great news if you develop apps and sell them via the App Store (or if you're planning to). Apple reducing its customary 30% commission by half means that small businesses can earn more revenue and fuel their growth further.
Apple's official statement mentions Jan 1, 2021 as the launch date for this program. Another reason to look forward to 2021 after....you know, 2020!
Tips and Tricks
In the previous edition of our digest, we discussed how to access external URLs from within Zoho Subscriptions by simply creating a custom link.
Here's Tip #7: Most subscription businesses want to collect some data based on customers' preferences and generate the checkout page based on that. Even if you take subscription boxes, for instance, they'd want to know which product the [website] visitor wants to sign up for and their preferred billing frequency, and then take them to a checkout page where the subscription amount is computed based on those preferences. If you're collecting such information with form builders like Zoho Forms or JotForm, you can easily integrate them with Zoho Subscriptions using these steps.
Customer Corner
Meet rasa.io, a New Orleans-based SaaS firm that helps businesses send out smart, personalized email campaigns and newsletters.
The rasa.io team loves Zoho Subscriptions because it not only allows them to stay updated on their business performance, but also closely integrates with the other apps in their tech stack, namely Salesforce, Mailchimp, and Zendesk. Read the complete story here.
Essential Business Guides
Based on our experience and interactions with subscription business owners across the globe, we've put together some resources in our Essential Business Guides. Here's a quick list of some of the frequently asked questions related to payment collections.
Though most subscription business owners are aware of basic payment collection methods, it's never a bad idea to have a refresher to check whether you can offer a new payment method for your customers.
If you're a business owner who has just started off and are looking for some specific resources on how to grow and scale your business, let us know in the comments. We'd love to share some ideas from what we've learned.
Did you enjoy this month's digest? Is there any other information that would be useful to you? Let us know in the comments, so we can continue to provide you with exactly what you're looking for each month.
Until next time,
Harikrishna
Customer Relations | Zoho Subscriptions
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Community Learning Series | Digest #5 — September 2020
Dear customers, We're happy to bring you the September edition of our #CommunityDigest! Keep track of your subscription KPIs right from your smartphone: Last month, we enhanced our Android mobile app to help our customers get daily updates on their business health. We got to know from a lot of customers that this has made their job much more easier because they no longer have to keep a reminder to manually check on the previous day's revenue or activations. If you have not downloaded it yet, here'sCommunity Learning Series | Digest #4 - August 2020
Dear customers, We hope you're staying safe and healthy. I'm happy to bring you the fourth edition of our #CommunityDigest with some brand-new updates from us. 1. Daily Business Updates (for Android users) The Zoho Subscriptions Android app has got a cool new update: You can now get a push notification to your smartphone that lets you know how many activations and cancellations have taken place, and what's the net revenue for the previous day. The best part is, you can tell the app when exactly youCommunity Learning Series | Digest #3 - July 2020
Dear customers, We hope you're staying safe and healthy. We're glad to bring you the July edition of our #CommunityDigest. New community members can view our previous newsletters here. This time, we have two major updates and three interesting topics for you: 1. Zoho Subscriptions Developer Community Since the inception of Zoho Subscriptions, our team believed that the recurring billing platform we provide should be able to offer an extensive API library that empowers businesses to automate mostIntroducing: Community Learning Series | Digest #1 - May 2020
Dear customers, We hope you are staying safe and healthy. Helping businesses manage their customer subscriptions more efficiently has always been, and always will be, our goal at Zoho Subscriptions. We strongly believe this is possible if we grow together as a community and share what we know with each other. To nurture this shared learning experience, here is our brand-new Community Learning Series! Welcome to the first edition of our digest! Each edition of our community digest includes guides
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