Faites en plus grâce à des intégrations - Zoho Projects

Faites en plus grâce à des intégrations - Zoho Projects



L'intégration entre logiciels vous permet d'avoir une synchronisation rapide et fiable des données, ce qui élimine également les redondances et améliore l'efficacité opérationnelle. L'objectif est de connecter différents éléments de diverses ressources dans un environnement unique. Quelle que soit la taille de votre organisation, une intégration planifiée et exécutée efficacement vous permet de transférer et de convertir les données de manière transparente et rapide, en temps réel. En intégrant les données et les services, votre entreprise disposera des systèmes nécessaires à la mise en œuvre automatique d'une variété de tâches qui pourront être exécutées et modifiées à tout moment et en tout lieu.

Les avantages

  • Fiabilité du système
  • Agilité opérationnelle
  • Réduction des dépenses
  • Gestion efficace du temps
  • Augmentation de la productivité des employés
  • Meilleur flux de données
  • Une vue à 360 degrés des informations clients
  • Une plus grande efficacité des équipes
  • Amélioration des processus commerciaux
  • Adaptabilité
Dans cet article, nous découvrons certaines intégrations de Zoho Projects dans l'écosystème Zoho qui vous permettront de mieux gérer vos projets en toute agilité.

L'intégration Zoho CRM

Zoho Projects supporte l'intégration de Zoho CRM, qui vous aide à gérer vos affaires. Il s'agit d'une synchronisation bidirectionnelle qui est activée pour les mises à jour des tâches et les commentaires entre les deux applications. C'est-à-dire, quand un champ de tâche est mis à jour ou quand un commentaire de tâche est ajouté dans Zoho Projects, le changement est synchronisé avec la tâche respective dans Zoho CRM et vice versa.

Les avantages

  • Gardez tous les utilisateurs internes et les clients en harmonie.
  • Suivez toutes les activités de projet liées à vos clients à partir d'un seul endroit.
  • Automatisez le mappage des comptes clients.

Configurer l'intégration de Zoho CRM

  • CRM >> Paramètres >> Marketplace >> Zoho >> Zoho Projects
  • L'intégration de Zoho Projects pour votre compte CRM se compose de trois étapes principales :
    • Configuration du portail - Un portail, dans Zoho Projects, est un endroit central où tous les projets peuvent être gérés. Lors de l'intégration, tous les projets associés au portail sélectionné seront poussés dans Zoho CRM et peuvent être gérés directement à partir de Zoho CRM.
    • Mappage des champs - Pendant l'intégration, vous pouvez mapper les champs de Zoho Projects avec les champs CRM correspondants. Vous pouvez choisir les champs CRM correspondants appropriés sous les modules Deals et Accounts et les associer. Le mappage des champs permettra de remplir automatiquement les champs dans Zoho CRM chaque fois qu'un nouveau projet est créé.


    • Mappage des comptes clients - Le mappage des comptes clients est une option fournie dans le cadre de cette intégration : associez les clients (dans Zoho Projects) avec les comptes (dans Zoho CRM). Une fois que la correspondance exacte est trouvée, les projets classés sous les clients sont automatiquement associés au compte correspondant dans Zoho CRM, ce qui vous fait gagner beaucoup de temps et d'efforts. En outre, avec l'aide du mappage personnalisé, vous pouvez sélectionner manuellement les clients des projets et les associer aux comptes CRM respectifs.(IMG)
  • Autorisations pour les utilisateurs de Zoho CRM - Vous devez définir les autorisations pour tous les utilisateurs de Zoho CRM en fonction de leurs profils. En définissant les autorisations pour les profils, tous les utilisateurs CRM sous les profils respectifs sont automatiquement poussés dans Zoho Projects. Le rôle des utilisateurs de Zoho CRM poussés dans Projects est défini par défaut comme "Employés". Dans le cas où les utilisateurs CRM existent déjà dans Zoho Projects avant cette intégration, leurs rôles restent intact

L'intégration Zoho Workdrive

Vous aide à collaborer avec vos collègues et à gérer l'ensemble des fichiers dans un espace sécurisé.

Les avantages

  • Travaillez en collaboration avec vos collègues.
  • Restaurez des fichiers ou des dossiers supprimés.
  • L'accès aux informations peut être contrôlé en attribuant différents rôles avec des autorisations précises.

Configurer l'intégration de Zoho Workdrive

  • Zoho Projects >> Paramètres >> Marketplace >> Zoho apps >> Zoho Workdrive "Configurer"
  • Paramétrez les rôles, cliquez sur "Mettre à jour"
  • Cette intégration vous permet de créer des documents au sein d'un projet précis et vous permet de gérer tous les fichiers sous l'onglet "Documents" de Zoho Projects mais avec les fonctionnalités de Workdrive.

L'intégration Zoho Expense

Suivez et gérez les dépenses quotidiennes de vos employés liées aux projets.

Les avantages

  • Suivez les dépenses à l'aide des rapports.
  • Visualisez les dépenses ainsi que le coût réel et comparez-les au budget.
  • Les dépenses doivent être approuvées avant d'être facturées, ce qui vous permet de mieux contrôler les coûts.
  • Téléchargez les reçus et soumettez-les pour approbation.

Configurer l'intégration de Zoho Expense

  • Zoho Projects >> Paramètres >> Marketplace >> Zoho apps >> Zoho Expense sélectionnez "Activer Zoho Expense"
  • Dans la suite Zoho One, si vous avez déjà intégré Zoho Invoice/Zoho Books, la clé ZSC sera également mise à jour automatiquement pour Zoho Expense.


  • Depuis l'onglet "Dépense", Zoho Projects vous permet de créer une dépense au sein d'un projet précis.

L'intégration Zoho Meeting

Lancez une discussion en visioconférence depuis Zoho Projects pour faciliter une collaboration contextuelle.


Les avantages

  • Ajoutez des réunions à votre calendrier et configurez des rappels.
  • Lancez des réunions instantanées avec les membres du projet.
  • Enregistrez les réunions et visionnez--les plus tard depuis Zoho Projects.

L'intégration Zoho People

L'intégration Zoho People et Zoho Pojects vous permet de vérifier la disponibilité des utilisateurs, d'appliquer, d'approuver ou de refuser les demandes d’absence et ainsi de maîtriser la réalisation de vos projets. 


Les avantages

  • Vérifiez si les utilisateurs sont disponibles pour prendre en charge le travail lors de la création de tâches ou de la soumission de problèmes.
  • Équilibrez la charge de travail à partir du tableau d'utilisation des ressources en fonction de leur disponibilité.
  • Demandez des congés à partir du module de calendrier.
  • Approuvez ou rejetez les congés en tenant compte des exigences du projet.
Mais ce n'est pas tout, Zoho Projects s'intègre parfaitement à de nombreuses autres applications Zoho et à des applications tierces.
Pour en savoir plus : Marketplace

L'équipe Zoho France


    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner




                                                            • Sticky Posts

                                                            • Collaboration sans faille avec Zoho One

                                                              Bonjour à tous, Dans cet article nous allons voir comment Zoho One permet une collaboration à différents niveaux .       La façon dont nous travaillons évolue. À mesure que les entreprises se mondialisent, la plupart des activités sont menées en équipe.


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ








                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Ticket closure notification - all contacts cc'd on email thread

                                                                                                              Hello, If a client sends an email to our service desk and cc's in other people that work at the same company - so that they are in the loop of the service request. When the we close the ticket, only the ticket owner (person who emailed us - which created
                                                                                                            • Inactive account cleanup policy for Zoho Sign

                                                                                                              Zoho Sign reserves the right to delete accounts that are license free and inactive for more than 120 days. The account deletion will be initiated only after the user receives prior email notice about possible data deletion and how to backup the data.
                                                                                                            • Missde API documentation for Sales Receipt

                                                                                                              Hi! I noticed that the Sales Receipt endpoint is not currently listed in your API documentation (https://www.zoho.com/books/api/v3/introduction/). Could you please provide any available temporary documentation for this endpoint, along with a detailed
                                                                                                            • Multi-currency in Zoho CRM Forecast and Reports

                                                                                                              As a company we have branches in 4 different countries with as many different currencies. Our Sales Teams would like to work with their local currency as much as possible. The Forecast module using only 1 currency is practically usable only by the sales
                                                                                                            • How to select from pricebook when creating a salesorder or quote

                                                                                                              I am creating a sales order and when selecting the Products I do not see any where to select from pricebooks. How do i associate this to my orders?
                                                                                                            • Proposal for Creating a Unique "Address" Entity in Zoho FSM

                                                                                                              The "Address" entity is one of the most critical components for a service-oriented company. While homeowners may change and servicing companies may vary, the address itself remains constant. This constancy is essential for subsequent services, as it provides
                                                                                                            • Automatic Matching from Bank Statements / Feeds

                                                                                                              Is it possible to have transactions from a feed or bank statement automatically match when certain criteria are met? My use case, which is pretty broadly applicable, is e-commerce transactions for merchant services accounts (clearing accounts). In these
                                                                                                            • I cannot find my older documents from 2024 and 2023

                                                                                                              I cannot find my older documents from 2024 and 2023.
                                                                                                            • System default SLA descriptions can't be modified

                                                                                                              The system default SLAs have identical descriptions for all SLA levels, but their settings differ. However, I am facing an issue where I cannot modify these descriptions and save the changes. The content of the description box can be edited but the changes
                                                                                                            • Customising Help Center

                                                                                                              Hi I don't think it is possible to add custom pages to help center? We'd like to use this as a customer portal with support tickets, FAQ/Guides, Billing and contracts. Is there any plans to add a feature like this or an alternative way to do it other
                                                                                                            • Replies sometimes creating separate ticket

                                                                                                              Sometimes when a customer responds to an email coming from Zoho Desk, instead of adding a reply to the original ticket, a separate ticket is created. This happens even though the response subject line contained the ticket number, and the person responding
                                                                                                            • Ticket Approvals - External Users

                                                                                                              The ticket approval option - we need to be able to select external users (Contacts) for approvals. Sometimes we are working with an end user and their boss needs to approve a purchase. For example, working with a cashier on a broken cash register and
                                                                                                            • Force Users to Ask Answer Bot a question... First

                                                                                                              End users will always skip talking to a bot. It would be nice if Zoho adopted the standard and forced users to first ask a question to answer bot (or zia in some fashion) and then pass to the agent if it wasn't answered. Options to force the user to speak
                                                                                                            • View Answer Bot conversations?

                                                                                                              We are trialing Zia and are experimenting with Answer Bot on our knowledge base. So far so good! Management asks me if it is possible to view Answer Bot conversations, the purpose being to look over its shoulder and confirm that it is working as des
                                                                                                            • Mass Email an Account

                                                                                                              It would be nice to mass email an account stating there is an outage at their business or something specific to an account is needed to be mass communicated. Even if it makes a ticket for every Email Out to every contact in the Account. Think: the customer
                                                                                                            • Multiple Topics assigned to a single Campaign

                                                                                                              Hello, is it possible to assign multiple Topics to a single Campaign? We frequently write a content to our subscribers that spans multiple Topics and we would like to send it to all Contacts that are subscribed to at least one of the Topics. But it looks
                                                                                                            • Bigin Android app update: User management

                                                                                                              Hello everyone! In the most recent Bigin Android app update, we have brought in support for the 'Users and Controls' section. You can now manage the users in your organization within the mobile app. There are three tabs in the 'Users and Controls' section:
                                                                                                            • Zoho Projects Fonts and Accessibility missing

                                                                                                              I cannot find any more the tab where I can change the font in Zoho Project. I also checked the knowledgebase and there they have accessibility tab which I am completely missing. Is there some setup I am missing or is it a problem with our account?
                                                                                                            • Introducing Version-3 APIs - Explore New APIs & Enhancements

                                                                                                              Happy to announce the release of Version 3 (V3) APIs with an easy to use interface, new APIs, and more examples to help you understand and access the APIs better. V3 APIs can be accessed through our new link, where you can explore our complete documentation,
                                                                                                            • Zoho Books Custom Widgets Deprecation Error

                                                                                                              I created a simple sample widget with zet and published it using sigma Both in the Sandbox and Production the Widgets are showing this error
                                                                                                            • Problems with PDF files in notebook

                                                                                                              I'm evaluating Zoho Notebook as an alternative to Evernote and imported my Evernote account to Zoho Notebook. First issue is that notes in Evernote that comprise a PDF are turned into a 'group' with a single note page (that has the text from the Evernote
                                                                                                            • API (v3) Tasks sorting issue

                                                                                                              We are using the v3 API for Projects. When we gat all tasks, per page of 100 tasks, we get the task info alright. But when we try to sort based on DESC(last_modified_time) we don't get the correct sort order. It is roughly sorted by the last_modified_time,
                                                                                                            • Assemblies make my stock go negative

                                                                                                              I am sure this is just the way that we are using this feature, but we use assemblies, a lot. The issue for us is the way that the relive inventory and the fact that it makes our composite item stock go negative. I have added flows to auto assemble and
                                                                                                            • User Activity Reports

                                                                                                              I'd like to get data related to user activity.  For example, Login and logout times, emails sent/received, new records created , etc. Is that currently available. I just can't seem to find anything . Thanks, Dave
                                                                                                            • Help: Populate “Contact Owner” details into Customer custom fields (for email templates) in Zoho Books

                                                                                                              We want to send invoices on behalf of our sales agents, and include the agent’s name, email, and phone in the email body using placeholders. Plan is to copy the Customer Owner details into three Customer custom fields, so they can be used as placeholders
                                                                                                            • Undocumented Books API error message - 1000 - The requested action could not be completed. Please try again. | Unexpected error

                                                                                                              This code sometimes throws this error 1000 - The requested action could not be completed. Please try again. | Unexpected error What does it mean? result = zoho.books.updateRecord("salesorders",organization.get("organization_id"),salesorder_id,sales_
                                                                                                            • Partial payments for retainer invoices

                                                                                                              When a customer does not pay the entire retainer invoice there is no way to apply a partial payment. PLEASE add this function.
                                                                                                            • Making Tags Mandatory

                                                                                                              When creating an expense, is it possible to make the Tags field mandatory?  I see the option in settings to make other fields mandatory, like Merchant, Description, Customer, etc, but nothing about Tags. Thanks! Kevin
                                                                                                            • Mass Update not trigger workflows

                                                                                                              Hi, I have performed a mass update of all records in a custom module using a custom view. I have a dummy checkbox on my module that I turn on or off - hoping to trigger all the new workflows that have been created for that module. However, no workflows
                                                                                                            • Multi-Select lookup field has reached its maximum??

                                                                                                              Hi there, I want to create a multi-select lookup field in a module but I can't select the model I want the relationship to be with from the list. From the help page on this I see that you can only create a max of 2 relationships per module? Is that true?
                                                                                                            • Generating CRM reports based on date moved in staged history

                                                                                                              Hi everyone, I'm trying to generate CRM reports of jobs (I think these are called usually deals) based on when they were moved to a particular stage, ie all jobs that were moved to Proposal/Quote in the previous financial year. I can see from other similar
                                                                                                            • Modules for missed calls, emails, texts etc

                                                                                                              Hi there. Is there a way to create a module that would automatically show a list of all inbound calls that were missed by our users, as well as any inbound SMS's, emails & WhatsApp messages. That way, a user who is available, can work through that list
                                                                                                            • Subforms and automation

                                                                                                              If a user updates a field how do we create an automation etc. We have a field for returned parts and i want to get an email when that field is ticked. How please as Zoho tells me no automation on subforms. The Reason- Why having waited for ever for FSM
                                                                                                            • Conditional layouts - support for multi-select picklists

                                                                                                              Hi, The documentation for conditional layouts says the following: "Layout Rules cannot be used on the following field types: Auto Number Lookup Multi Select Lookup User Lookup Formula File Upload Multi Line" I have a custom module with a multi-pick list
                                                                                                            • Ability to Set a General Email Signature for the Organization in Zoho Recruit

                                                                                                              Dear Zoho Recruit Team, I hope you're doing well. We would like to request a feature that would allow us to set a general email signature at the organizational level within Zoho Recruit. Currently it is only possible for individual users to create their
                                                                                                            • Custom Buttons & Links Now Supported in Portals

                                                                                                              We’ve just made portals in Zoho Recruit more powerful and customizable than ever! You can now bring the power of Custom Buttons and Links to your Candidate, Client, Vendor, and Custom Portals — enabling portal users to take direct action without recruiter
                                                                                                            • Change Last Name to not required in Leads

                                                                                                              I would like to upload 500 target companies as leads but I don't yet have contact people for them. Can you enable the option for me to turn this requirement off to need a Second Name? Moderation update (10-Jun-23): As we explore potential solutions for
                                                                                                            • CC and/or BCC users in email templates

                                                                                                              I would like the ability to automatically assign a CC and BCC "User (company employee)" into email templates. Specifically, I would like to be able to add the "User who owns the client" as a CC automatically on any interview scheduled or candidate submitted
                                                                                                            • Is there a way to show contact emails in the Account?

                                                                                                              I know I can see the emails I have sent and received on a Contact detail view, but I want to be able to see all the emails that have been sent and received between all an Accounts Contacts on the Account Detail view. That way when I see the Account detail
                                                                                                            • Live webinar: Transform data into impactful visuals with Zoho Show

                                                                                                              Data is frequently a core part of a presentation, whether it’s a sales pitch, project update, research report, or performance review. But when it’s just numbers on a page, the message you’re trying to convey can get buried. The real magic happens when
                                                                                                            • Next Page