How do I insert a cross-reference link to a different section within one Knowledge Base article using Zoho Desk?
I would like to insert a link within a Knowledge Base article to a different section of that same article.
The section I want to link to is formatted with the Heading 3 style and is displayed within my TOC. However, I do not see any way to add a link further up in the article, so that when a user clicks the text highlighted here:
They are simply sent further down in the same article to this section:
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2024 Email Authentication Standards: Elevating Security with Google and Yahoo
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A lot of teams have been using ticket comments extensively to collaborate everyday. Notification Center further improved this experience by bringing real-time updates. As we continue to build more improvements to this experience, we've shipped a small-yet-importantWebinar 2: Supercharged customer support for growing business
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