Intoducing helpdesk integration and cloud backup in Zoho Vault
Introducing helpdesk integration and cloud backup in Zoho Vault
Hey everyone! We're excited to share two new features of Zoho Vault with you!
Helpdesk integration
Vault now integrates with popular helpdesk solutions like Service Now, JIRA, Zendesk, Zoho Desk, and SDP OnDemand. This allows users to request access for passwords that have been enabled with access control simplyby referencing a valid
open ticket from the helpdesk.
How?
Access control allows admins to restrict access to critical passwords. This ensures that users only have access to these passwords if they meet certain security parameters. Helpdesk approval is a new parameter that lets admins grant automatic access to users when they provide a valid ticket ID for an open issue.
Administrators specify the client ID, client secret, and URL of their helpdesk to establish a secure connection between the helpdesk and Zoho Vault
Admins can then let users access this feature by enabling the 'Require Helpdesk approval' option, which is specific to individual passwords
Users can instantly access these passwords by providing a valid ticket ID from the helpdesk that has been configured with Vault by their organization's admins
This lets users focus more on fixing issues rather than spending time worrying about passwords!
REST APIs from the respective helpdesk systems in the background are leveraged by Vault for this feature to work.
Cloud backup
Zoho Vault now integrates with popular cloud storage services like Google Drive, Dropbox, OneDrive, Box, and Amazon S3, where you can securely organize your e
ncrypted backup data and use them as a disaster recovery option.
How?
Until now, all user backup data was sent to their registered email address. With the cloud backup integration, admins can now allow users to send secure backup to their cloud accounts by configuring their Vault accordingly
An encrypted HTML file will be periodically sent to a dedicated folder on the users' cloud account
Users can configure their account from the available cloud services, while admins have the control to decide who receives the backup
Try out these cool features and share your feedback in the comments section below!
Access your files securely from anywhere
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Zoho Vault: A look at what's new for iOS, iPadOS, and macOS
Hi everyone, At Zoho Vault, we constantly aim to improve your security experience. Based on both internal and external feedback, we have recently rolled out updates across our iOS, iPadOS, and support for macOS platforms. Introducing the desktop app foriOS 12 update: Introducing autofill passwords and Siri Shortcuts in Zoho Vault
With this iOS 12 release, Zoho Vault users can now autofill usernames and passwords on Safari and other third-party apps. Users can enjoy a seamless login experience to their everyday apps without compromising security and also access passwords stored in Zoho vault with Siri Shortcuts by adding personalized phrases. How to enable autofill password on your iOS device? First, you need to update your device to iOS 12. Apple recommends you to take a backup before you update your device to the latest
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