Introducing right-to-left content editing and custom return-path

Introducing right-to-left content editing and custom return-path

With a host of updates planned for our tenth anniversary, we are also delighted to add two more.

Previously, you could type your content in the template editor from left-to-right, now we are also enabling you to type right-to-left as well.
 
Earlier you were provided a default return path that would enable you to fetch notification related to email bounces. Keeping in mind the growing importance of email deliverability, we are now allowing users to create custom-return path aligned to their sender's domain.
 
Right-to-left content editing  in template creation 

 

If you wish to communicate in Hebrew and Arabic, then you will now have the option to type the message from right-to-left. All you have to do is opt for this functionality using the button below the template editing options. Then you will have to select a desired area in the template and type the messages conveniently.


Custom return-path 

 

Our aim to provide maximum deliverability to you is now strengthened with the introduction of custom return-path. Prior to this update, we offered default return-path to you so that could fetch all the notification related to bounced emails. However, with the current update, you can now create an exclusive return-path address aligning it with the sender's domain ensuring the SPF alignment of your account.



This will be reflected on your DMARC policy which the recipient ISPs will take into account. Clarity in the DMARC safeguards the sender domain and its reputation thus making it easier for the emails to be accepted by the recipient inbox service providers.



It will also fetch the notifications associated with email bounces helping you gauge what might have gone wrong and what can be corrected from your side.


 

We hope that you will find these two updates very helpful in your email marketing endeavors. In case you have any questions regarding these two updates, please reach out to us at support@zohocampaigns.com

 


    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • Marketer's Space: Proven tips to improve open rates – Part II

                                                              Hello Marketers! Welcome back to another post in Marketer's Space! We're continuing from where we left off a fortnight ago. We ended the previous post discussing the subject line, and we'll continue from there. Let's dive right in. Pre-header Pre-header
                                                            • Tip of the week 03 - Sending emails in batches

                                                              Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not be
                                                            • Tip of the week 04 - Know about your recipients' 'prime open time.'

                                                              In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It's
                                                            • Zoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube

                                                              Hi email champs,  As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability.  Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each other
                                                            • Email Deliverability Tip #3: Seal the deal with the preheader

                                                              In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. Keep


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • Linking items from books and subscription

                                                                                                                Linking books and subscription It is a pity that it is not possible to associate with a product an article present in ZohoBooks This would make it possible to manage products composed of a nomenclature of articles of books
                                                                                                              • Add the ability to view number of hours planned for a workorder while in the Dispatch Console

                                                                                                                Hi Zoho, When dispatching a work order through the Dispatch Console, there's currently no way to view the number of planned hours for the service tasks associated with that specific work order. Having to click into the details each time to check planned
                                                                                                              • Uploading Files from uploads api

                                                                                                                I tried uploading the image from the API call but its giving me unauthorized error even i have given valid token in header. After uploading i need that id to pass in create ticket api uploads but its not uploading that file. Please help me out in th
                                                                                                              • Change format of quantity format

                                                                                                                Hi,  I would like to change the qunatity format from 1,00 to 1.  Is this possible?   thanks!
                                                                                                              • square up and Zoho books

                                                                                                                Since we set up the app connection between square up and Zoho books we have realised that when the amounts are getting transferred Zoho is adding VAT again making the numbers 20% more than they should be. We have checked our settings and they VAT/ Tax
                                                                                                              • How to provide Access rights to specific Bank accounts

                                                                                                                We have several bank accounts. I want to provide certain members access to only 2-3 accounts. It appears that when I give permissions, they are for ALL bank accounts. How do I do that?
                                                                                                              • Errors Getting a Bank Transaction

                                                                                                                Using Postman(for testing), I am receiving errors when attempting to get a single bank transaction. I am able to receive the list of bank transactions with https://www.zohoapis.com/books/v3/banktransactions/?organization_id={org_id} but when I try to
                                                                                                              • Subscriptions Plans and CRM Products Integration?

                                                                                                                Is there any way to set up plans and pricing in Zoho Subscriptions and have those available as Products in the CRM? We are trying to set up the CRM and the Products seem to be more geared toward selling products that are not subscription based.  So if we sell annual or monthly contracts which are $10/seat/month, I can set this up as a plan in Subscriptions, but how can I set the same thing up in the CRM for the salespeople to sell/quote? What is the best practice for setting up the CRM Products to
                                                                                                              • Mapping Zoho Subscription Plans and Products to CRM and Books

                                                                                                                We have products that are one time products and subscription products.   1) We would like to have the ability to create an opportunity in CRM that includes both one-time charge products and subscription products.  Currently the only way of creating a subscription product is by defining a "Product->Plan" hierarchy in Zoho Subscription.  It appears that the only SYNC between Subscription and CRM is around contacts and the Product->Plan hierarchy doesn't sync to CRM, thus, you would need a duplicate
                                                                                                              • Bulk update fields based on date

                                                                                                                Hi! I need all the quotes with "Quote Stage" set to "Next Year" to update to "Draft" every January 8 (every year). Can you help?
                                                                                                              • Target for a campaign

                                                                                                                Hi, Hope you can help me. I need to create a report (for a marketing campaign) that combines Deals and Contacts to export all the contacts with closed deals. I can easily do that, what I cannot do is to remove from the target the contacts that have more
                                                                                                              • Zoho Desk + Jira integration - Email notifications and comments posted by administrator instead of real user

                                                                                                                Dear All, I set up the integration under my admin account, and now when users leave comments in Jira (to created tickets in Zoho Desk), the email notifications show that the ‘Administrator’ left a comment, not a real user. The same happens in the ticket
                                                                                                              • Celebrating the power of visuals

                                                                                                                On World Photography Day, we would like to highlight the power of visuals in customer service. Visuals promote learning and understanding in less time. A photograph can rekindle a memory, convey more than words, and give a fresh perspective. How does
                                                                                                              • Blocking / black listing customers

                                                                                                                Hi, We have a situation, we observed that certain customers are blocking multiple appointments with our advsiors but not showing up. Some of these are repeat offenders. This leads to those service hours getting blocked and not available for genuine customers.
                                                                                                              • Feature Request: Email Templates for notifications accross all services

                                                                                                                Currently in Zoho Bookings, email notifications (such as booking confirmations, reminders, and cancellations) must be customized individually for each service. This becomes time-consuming and error-prone when managing multiple services that require consistent
                                                                                                              • Approval-based booking with Zoho Creator and Zoho Bookings

                                                                                                                Hi community members, We have developed a workaround for approval-based booking using Zoho Creator and Zoho Bookings! This provides a temporary solution as we work on the native feature, and it's useful for anyone needing an approval workflow when confirming
                                                                                                              • Member Accounts in Related List

                                                                                                                Hi Team, Currently, when a parent account is associated with an account in FSM, there is no related list displaying the associated member accounts under the parent account’s related list section. To view member accounts, I have to manually search using
                                                                                                              • how do i remove a specific Zoho Service from my account

                                                                                                                I no longer need Zoho CRM, ZRM Assist nor ZRM BugTracker. How do I remove them from the list of apps for my account?
                                                                                                              • I Want migarte all invoice details to zoho sheets

                                                                                                                I want to migrate all existing invoice details to Zoho Sheet, and automatically update the sheet whenever a new invoice is created.
                                                                                                              • were can i find my invoices i need this for my accountant

                                                                                                                were can i find my invoices i need this for my accountant, how can i get id direct to my email?
                                                                                                              • ONLY email field not populating Writer fillable document (randomly)

                                                                                                                I have a Zoho Writer fillable document that has pulled all my data from my Zoho Sheets file, EXCEPT the email column. It pulled every data before and after that column with no issues. Screenshots attached. It's not my first time using the app or the feature,
                                                                                                              • My number is marked as spam

                                                                                                                Hello Zoho Mail Support, My phone number was incorrectly flagged as “spam” during sign-up. This is my personal number, and I have not engaged in any spam activities. Kindly review and verify my account so I can proceed with my email setup. Thanks.
                                                                                                              • Personnalisation des paramètres dans Zoho Mail

                                                                                                                Pourquoi cela compte-t-il ? La personnalisation des paramètres dans Zoho Mail permet aux administrateurs de configurer l’environnement de messagerie en fonction des besoins spécifiques de leur organisation. Que ce soit pour alléger l’interface pour certaines
                                                                                                              • How To Save Data Into Zoho CRM Sandbox

                                                                                                                Hi Community, I want to save data into my zoho sandbox , for this I am using this api endpoint - https://www.zohoapis.com/crm/v8/Patients but I am getting this error - { "success": false, "message": "Zoho API request failed", "error": { "code": "INVALID_MODULE",
                                                                                                              • Question about retrieving unsubscribed contacts (outside of lists) via API

                                                                                                                Hello, I am currently using Zoho Marketing Automation and would like to integrate it with our company’s core system. For this purpose, I am exploring the API options available to retrieve contact information. Specifically, I would like to know if there
                                                                                                              • Getting “mandatory field missing: Service_Line_Items” When Creating Work Order via Zoho Flow Deluge

                                                                                                                Hi Team, I’m trying to create a Work Order in Zoho FSM with only a Service Line Item (no Parts). However, I keep getting this error: Work Order Response: {"code":"MANDATORY_NOT_FOUND","details":{"api_name":"Service_Line_Items"},"message":"required field
                                                                                                              • How to customize the colors of the Client Portal login screen and add the company logo?

                                                                                                                As title, how to customize the colors of the Client Portal login screen and add the company logo?
                                                                                                              • Daily updates/fixes and how to see what was changed?

                                                                                                                When I receive the notification that zoho was updated and I need to refresh it. How can I see what was changed or fixed? Sometimes they change things that effect my books and I need to know what they did. For example over this past weekend something was
                                                                                                              • Upcoming Change: Snowflake Username/Password Authentication Deprecation – Action Required

                                                                                                                Hello Users, Snowflake has officially announced that username and password-based authentication will be deprecated by November 2025. You can find the official announcement [here]. If you're using a Snowflake connection in Zoho Analytics to import data,
                                                                                                              • Why should I choose Zoho Inventory vs Odoo?

                                                                                                                Hello there! I have used Zoho in different companies I've worked in, and I have a positive perception of it. I am starting a new import business for pipes, tubes, fittings, valves, elbows, etc., which all have serial numbers, cast numbers, etc., so I
                                                                                                              • Product Updates in Zoho Workplace applications | July 2025

                                                                                                                Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this July. Zoho Mail Import bookmarks from Pocket Worried about losing your Pocket bookmarks? Don't worry we have got you.
                                                                                                              • PLEASE FIX YOR BUGS

                                                                                                                PICTURES ARE BEING REJECTED DESPITE THEM FOLLOWING THE GUIDELINES ON DIMENTIONS.
                                                                                                              • Kaizen# 204 - Answering Your Questions | Perform Field Updates before Blueprint transition via Client Script

                                                                                                                Hello everyone! Welcome back to another exciting Kaizen post. One of the questions we received through your Kaizen feedback was: “How can I update fields before Blueprint transition and how to prevent a transition based on a condition using Client Script?”
                                                                                                              • Create online meetings for Booking Pages with Zoho Meetings and Zoom

                                                                                                                Greetings, We hope you're all doing well. We're excited to share some recent enhancements to Bigin's Booking Pages. As you know, Booking Pages let you create public pages to share your availability so that your customers can easily book time slots with
                                                                                                              • Filters in audit logs

                                                                                                                Greetings, I hope all of you are doing well. We're happy to announce a few recent enhancements we've made to Bigin. We'll go over each one in detail. Previously, there were no filters available to narrow down data in audit logs. Now, we've introduced
                                                                                                              • Enhanced help options in Bigin

                                                                                                                Greetings, We're excited to introduce a new enhancement to Bigin's Help section: a comprehensive Help Options panel that brings together all your support resources in a single, well-organized space. Previously, the Need Help? menu provided only a limited
                                                                                                              • Zoho FSM API Developer Needed

                                                                                                                Hi, I’m looking for a developer with experience using Zoho FSM APIs. Scope: Connect WordPress website booking form to Zoho FSM Check availability (date, time, region) Create Work Orders + Service Appointments automatically Notify both customer and scheduler
                                                                                                              • Revenue Management: #4 What if there are uncertainties in project or service delivery?

                                                                                                                Our previous post taught us how Zoho Billing makes life easy for businesses with its automated revenue recognition rule. However, certain businesses have more challenges that an automated system cannot handle, and there are certain situations where automated
                                                                                                              • This mobile number has been marked spam. Please contact support-as@zohocorp.com

                                                                                                                Bom dia, estou tentando colocar o número 11 94287-6695 e esta com erro "This mobile number has been marked spam. Please contact support-as@zohocorp.com" pode me ajudar, por favor?
                                                                                                              • Items Serial Tracking Issue

                                                                                                                We enabled Zoho Items inventory tracking then disabled it after some time now we want to enable it again When I check the missing serial number reports I see one item But I cant see any option to Add the serial numbers Where and how to add the serial
                                                                                                              • Next Page