Kaizen #121 : Customize List Views using Client Script

Kaizen #121 : Customize List Views using Client Script

Hello everyone! 

Welcome back to another interesting Kaizen post. In this post, we can discuss how to customize List Views using Client Script. This post will answer the questions Ability to remove public views by the super admin in the Zoho CRM and Is it possible to restrict ZCRM user to see only custom views created by administrator?



In this post,
  1. What is a List View?
  2. Use Case - To hide all public views except one
  3. Solution using Client Script
  4. Other ZDKs available to customize List Views
  5. Summary
  6. Related Links



1. What is a List View?

      A List View is grouping of records based on a defined set of criteria. List Views are beneficial for displaying customer specific data according to your business requirements. For example, you may be interested in following-up on the leads created during the last week or reviewing overdue tasks. The best way to handle these scenarios is to filter the records using the list views. Click here for more details on List Views.There are two types of List Views in Zoho CRM -
  • Standard List Views : You can modify the standard views and sort the order of the columns in the list. 
  • Custom List Views : You can create, modify, and delete custom views, and you can also sort the order of the columns in the list.
Often, there are business requirements where you need to customize these views, like hiding a view from certain users or masking a particular column in the view. Let us see how to control the list views visible to a user, using Client Script.

2. Use Case - To hide all public views except one

      Zylker is a manufacturing company that uses Zoho CRM. A Salesman creates records in the custom module named "Orders".The name of the profile assigned to a Salesman is "Sales".  The Admin does not want the "Sales" profile users to view the standard public views except the "My Orders" public view.

3. Solution using Client Script 

      Admin should remove the visibility to all public views for the profile "Sales" and permit only the "My Orders" view. Here are the list of steps to be followed.
  • Create a Client Script for List Page (Standard) of Orders module and specify the event as onCustomViewLoad.  To know more about how to create a Client Script, click here.





    log(ZDK.Page.getComponent("list-custom-view").getOptions());


  •  Then,  getOptions() will return the options in the component of List Page. Here the component is 'list-custom-view'.
  • Now with  the copied id of "My Orders" view , use  "getComponent.setOptions()" and add the only option on list-custom-view as "My Orders" view, if the profile is "Sales".

var user = ZDK.Apps.CRM.Users.fetchById($Crm.user.id);
if (user.profile.name != 'Sales') {
    ZDK.Page.getComponent("list-custom-view").setOptions([{ id: "5575270000000876021" }]);
}
  • Save the Script.

  • You can now see that only "My Orders" view is visible for the "Sales" profile, and all other public views are hidden.

  • For other profiles like Manager and Admin, all public views will be visible as shown below.

We are working on the other components in the List Page, and will let you know once they are live.

4. Other ZDKs available to customize List Views

Client Script enables you  to customize List Views using the following list of ZDKs and Client Script functions.
  • freezeColumns(option) - You can freeze list view and disable modifying columns.
  • maskField(field_name, (length,character,reverse)) - You can mask fields in the List View
  • sortByField(field_name, option) - You can sort field in the List View
  • getRecords() - You can get Records in the List View
  • selectRecords(criteria) - You can select Records in the List view by criteria
  • selectRecordsByID(ids) - You can select Records in the List view by record ID
  • clearSelection() - You can clear selected Records in the List view
  • style(style_config, criteria) - You can style Records in the List View. Click here to view the related Kaizen post.
  • setValue(value) - You can set the component value in the Page
  • getValue() - You can Get the component value in the Page
  • setVisibility(value) - You can set visibility of the component in the Page
5. Summary:

In this post, we have discussed,
  • About standard and custom List Views.
  • How to control the visibility of List Views using Client Script.
  • How to fetch the list of views available for a module using Client Script.
  • How to set your desired views for users using Client Script.
  • ZDK methods available in Client Script to customize List views

6. Related Links

Notes
Kaizen Collection : 
Click here to view our Kaizen Collection. 
We hope you found this post useful. We will meet you next week with another interesting topic!
If you have any questions, let us know in the comment section.


Cheers!



    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • Kaizen #217 - Actions APIs : Tasks

                                                              Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
                                                            • Kaizen #216 - Actions APIs : Email Notifications

                                                              Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are
                                                            • Kaizen #152 - Client Script Support for the new Canvas Record Forms

                                                              Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved
                                                            • Kaizen #142: How to Navigate to Another Page in Zoho CRM using Client Script

                                                              Hello everyone! Welcome back to another exciting Kaizen post. In this post, let us see how you can you navigate to different Pages using Client Script. In this Kaizen post, Need to Navigate to different Pages Client Script ZDKs related to navigation A.
                                                            • Kaizen #210 - Answering your Questions | Event Management System using ZDK CLI

                                                              Hello Everyone, Welcome back to yet another post in the Kaizen Series! As you already may know, for the Kaizen #200 milestone, we asked for your feedback and many of you suggested topics for us to discuss. We have been writing on these topics over the


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ




                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方







                                                                                                              • Recent Topics

                                                                                                              • Ability to Attach Images When Reporting Issues to Zoho Projects from Zoho Desk

                                                                                                                Hi Zoho Desk Team, Hope you’re doing well. We’re using the Zoho Desk–Zoho Projects integration to report bugs directly from support tickets into the Zoho Projects issue tracker. This integration is extremely useful and helps us maintain smooth coordination
                                                                                                              • Ability to Choose Task List and Add Subtasks When Creating Tasks from Zoho Desk

                                                                                                                Hi Zoho Desk Team, Hope you’re doing well. We’re using the Zoho Desk–Zoho Projects integration to seamlessly connect customer tickets with project tasks. While the integration works great overall, we noticed two important limitations that affect our workflow
                                                                                                              • Sync Task Status from Zoho Projects to Zoho Desk

                                                                                                                Hi Zoho Desk Team, Hope you’re doing well. We’re actively using the Zoho Desk–Zoho Projects integration, which helps our support and project teams stay aligned. However, we noticed that when we change a task’s status in Zoho Projects, the change is not
                                                                                                              • Default/Private Departments in Zoho Desk

                                                                                                                1) How does one configure a department to be private? 2) Also, how does one change the default department? 1) On the list of my company's Zoho Departments, I see that we have a default department, but I am unable to choose which department should be default. 2) From the Zoho documentation I see that in order to create a private department, one should uncheck "Display in customer portal" on the Add Department screen. However, is there a way to change this setting after the department has been created?
                                                                                                              • Zoho CRM IP Addresses to Whitelist

                                                                                                                We were told to whitelist IP addresses from Zoho CRM.  (CRM, not Zoho Mail.) What is the current list of IP Addresses to whitelist for outbound mail? Is there a website where these IP addresses are published and updated?  Everything I could find is over
                                                                                                              • Color of Text Box Changes

                                                                                                                Sometimes I find the color of text boxes changed to a different color. This seems to happen when I reopen the same slide deck later. In the image that I am attaching, you see that the colors of the whole "virus," the "irology" part of "virology," and
                                                                                                              • The difference between Zoho Marketing Automation and Zoho Campaigns

                                                                                                                Greetings Marketers! This post aims to differentiate between Zoho Marketing Automation and Zoho Campaigns. By the time you get to the end of the post, you will be able to choose a product that objectively suits you. What is Zoho Marketing Automation?
                                                                                                              • How to use Rollup Summary in a Formula Field?

                                                                                                                I created a Rollup Summary (Decimal) field in my module, and it shows values correctly. When I try to reference it in a Formula Field (e.g. ${Deals.Partners_Requested} - ${Deals.Partners_Paid}), I get the error that the field can’t be found. Is it possible
                                                                                                              • Zoho Mail Android app update - View emails shared via Permalink on the app.

                                                                                                                Hello everyone! In the latest version(v2.8.2) of the Zoho Mail Android app update, we have brought in support to access the emails shared via permalink within the app. Earlier, when you click the permalink of an email, you'll be redirected to a mobile
                                                                                                              • Let us view and export the full price books data from CRM

                                                                                                                I quote out of CRM, some of my clients have specialised pricing for specific products - therefore we use Price Books to manage these special prices. I can only see the breakdown of the products listed in the price book and the specialised pricing for
                                                                                                              • How to create a Zoho Mail extension similar to Outlook's OnSend add-in?

                                                                                                                Hi, I want to create a Zoho Mail extension similar to Outlook’s OnSend add-in. The extension should: Let the user select headers and footers from a taskpane while composing an email. When the user clicks Send, the extension should: Automatically insert
                                                                                                              • How to display Motivator components in Zoho CRM home page ?

                                                                                                                Hello, I created KPI's, games and so but I want to be able to see my KPI's and my tasks at the same time. Is this possible to display Motivator components in Zoho CRM home page ? Has someone any idea ? Thanks for your help.
                                                                                                              • Introducing Record Summary: smarter insights at your fingertips

                                                                                                                Hello everyone, We’re excited to introduce the Record Summary feature. This powerful addition makes use of Zia to simplify how you interact with your CRM data, providing a seamless, consolidated view of critical record information. Scrolling through the
                                                                                                              • Delegates should be able to delete expenses

                                                                                                                I understand the data integrity of this request. It would be nice if there was a toggle switch in the Policy setting that would allow a delegate to delete expenses from their managers account. Some managers here never touch their expense reports, and
                                                                                                              • Function #9: Copy attachments of Sales Order to Purchase Order on conversion

                                                                                                                This week, we have written a custom function that automatically copies the attachments uploaded for a sales order to the corresponding purchase order after you convert it. Here's how to configure it in your Zoho Books organization. Custom Function: Hit
                                                                                                              • Kaizen #8 - Handling Recurrence and Participants in the Events Module via API

                                                                                                                Hello everyone! We are back this week with an exciting post—Handling recurrence and participants in the Events module through API. First things first—What is the Events module? "Events" is a part of the Activities module in Zoho CRM.  An event is an activity that happens at a given place and time. You can find Events on the user's Zoho CRM's home page, Activities home page, Calendar, and in other related records. What are the types of Events? Events are of two types—Recurring and non-recurring events.
                                                                                                              • Marketer’s Space - Get Holiday-Ready with Zoho Campaigns

                                                                                                                Hello marketers, Welcome back to another post in Marketer’s Space! Q4 is packed with opportunities to connect with your audience - from Halloween, Black Friday, and Cyber Monday, to Thanksgiving, Christmas, and New Year. In this post, we’ll look at how
                                                                                                              • Personalized demo

                                                                                                                can I know more about the personalized demo we are construction company and
                                                                                                              • Can I collect email addresses in a form??

                                                                                                                Can I add new subscribers to my email list (hosted in FloDesk) when they check a box and add their email address on a Zoho form?
                                                                                                              • Zoho CRM Android app updates: Kiosk and multiple file upload support for subforms

                                                                                                                Hello everyone, We've rolled out new enhancements to the Zoho CRM Android app to bring better mobile CRM experience and efficiency. Let's take a quick look at what's new: Kiosk Multiple file uploads for subforms Kiosk Kiosk is a no-code tool in Zoho CRM
                                                                                                              • Alerts for mentions in comments

                                                                                                                We are testing the use of Writer internally and found that when a user is mentioned in a comment, there is no email alert for the mention. Is this something that's configurable, and if so, where can we enable this option?
                                                                                                              • OAuth integration issues

                                                                                                                I'm experiencing persistent OAuth errors when trying to connect Make with Zoho API. I've tried multiple approaches but keep encountering the following issues: First error: 'Invalid Redirect Uri - Redirect URI passed does not match with the one configured'
                                                                                                              • Zoho Mail Android app update: Manage folders

                                                                                                                Hello everyone! In the latest version(v2.9) of the Zoho Mail Android app update, we have brought in support for an option to manage folders. You can now create, edit, and delete folders from within the mobile app. You can also manage folders for the POP
                                                                                                              • validation rules doesn't work in Blueprint when it is validated using function?

                                                                                                                I have tried to create a validation rule in the deal module. it works if I try to create a deal manually or if I try to update the empty field inside a deal. but when I try to update the field via the blueprint mandatory field, it seems the validation
                                                                                                              • Get Zoho Mail API working (including DRE Connector, Oauth Token, ZUID, ZOID & ACCOUNT_ID)

                                                                                                                Disclaimer: I’m not a professional coder! Do you need to use Zoho Mail API? Me too. It lets you do all sorts of things — like reading the complete header of an email, or forwarding an email with its attachments — which is what I wanted to do. But setting
                                                                                                              • Revenue Deferrals

                                                                                                                Does ZOHO books and subscriptions handle Revenue Deferrals?   
                                                                                                              • Can I make a website open inside Zoho whenever I log in?

                                                                                                                Hi Zoho Team, Every day, I check a few websites for updates, for example, Rojgar--result, where I see the latest government job results and notifications. I was wondering if there’s any option in Zoho to make a website like that open inside Zoho whenever
                                                                                                              • Kaizen #214 - Workflow APIs - Part 2

                                                                                                                Welcome back to another week of Kaizen! Last week, we discussed how Zylker Cloud Services used the Workflow APIs to discover and audit all the automations in their CRM, listing every workflow, checking triggers, and understanding their automation limits.
                                                                                                              • Zoho CRM Community Digest - September 2025 | Part 1

                                                                                                                Hello Everyone! September's Here! Before we jump into product updates, and community highlights, here's a quick spotlight! Zoho has launched a Professional Sales Rep Certification course on Coursera, tailored for sales professionals to strengthen their
                                                                                                              • Upload my theme.

                                                                                                                Hello. I would like to upload my own theme, this one: https://themeforest.net/item/panagea-travel-and-tours-listings-template/21957086 Is it compatible and where I upload it? If not I will hire a developer, what do I have to ask when I search for one?
                                                                                                              • Product Updates in Zoho Workplace applications | September 2025

                                                                                                                Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this September. Zoho Mail Attach email as EML file in Compose Effortlessly attach emails as EML file in Compose by simply
                                                                                                              • Vehicle Tracking

                                                                                                                we have GPS devices that installed on our vehicles, and we would like to know if it's possible to  get vehicle live location data from the GPS device To Zoho Creator App.   Thank You
                                                                                                              • 🤝 Rencontres, partage et inspiration au Zoho Community Meetup de novembre

                                                                                                                Chers utilisateurs, Bonne nouvelle 🎉 : notre Meetup Zoho Community approche, et nous serions ravis de vous y voir ! 📍 Toulouse : le 25 novembre 📍 Lyon : le 27 novembre (🎯 Il ne reste que quelques places !) Que vous soyez débutant ou utilisateur avancé,
                                                                                                              • Need Help Mapping GST Registration Number Field Between Zoho Books & Zoho CRM + Slow Sync Issues

                                                                                                                am facing an issue with field mapping between Zoho Books and Zoho CRM. I want to map the GST Registration Number field from the Customer module in Zoho Books to a custom GST field inside the Accounts module in Zoho CRM. However, I am getting a warning
                                                                                                              • Notification received when self-assigning tickets

                                                                                                                When I assign tickets in Zoho Desk the relevant agent gets a notification email. When assigning myself a ticket in Zoho Desk, I get a notification email. Now, as I am the person who assigned the ticket to myself, getting a notification in this regard
                                                                                                              • Nouveauté dans Zoho Writer - Création de documents et de modèles assistée par l'IA

                                                                                                                Zia, l’assistant IA de Zoho Writer, soutient les utilisateurs dans l’amélioration de leur écriture et la création de contenus : correction orthographique et grammaticale en temps réel, suggestions adaptées au contexte, détection du plagiat, révisions
                                                                                                              • Session Expired

                                                                                                                I constantly get "Session Expired" and need to relogin or close and open the application again. This gets really frustrating during the day. Is this something that can be solved? This really makes me want to leave the app as it is no go to need to reopen
                                                                                                              • Disable Buttons for Users with Profiles without permission

                                                                                                                Hey, I've noticed that users without permission of setting up things in the marketplace, can still see the icon: On a click, you see this: It would be way better, if they couldn't see this menu icon at all. (Aside from the fact that it completely misplaced
                                                                                                              • Mapping a new Ticket in Zoho Desk to an Account or Deal in Zoho CRM manually

                                                                                                                Is there any way for me to map an existing ticket in Zoho desk to an account or Deal within Zoho CRM? Sometimes people use different email to put in a ticket than the one that we have in the CRM, but it's still the same person. We would like to be able
                                                                                                              • Zoho Analytics - Make text clickable in underlying data

                                                                                                                Hi Community, I have a simple sales report based on a Invoice query table. I have included a link on to each invoice on the table and sent the Invoice number URL to the link. This works find in the query table, but when I click underlying data on the
                                                                                                              • Next Page