Law Firms: Creating Amazing Appointment Scheduling Sites

Law Firms: Creating Amazing Appointment Scheduling Sites

For law firms, the quality of service is something that cannot be shown to others unless they experience it.

Sure, there are metrics that show how you fare when compared to your competition, but then, it only communicates little with respect to quality.

The usual route which firms in law took are advertisements, to which the internet has opened alternatives in today’s digital age like websites and appointment scheduling sites.

A great online presence can help you communicate with your customers in a much more powerful way than before. It brings confidence, trust and the expectation of great quality in service to the minds of the customer.



In this scenario, we will be focusing on how to create an amazing appointment scheduling site so that you can make the best of it to showcase your business.


Do you really need an attractive appointment scheduling site for your company?

When running a firm, it is important to present yourself in the best possible way so that not only do you keep your current customers impressed but also help turn those potential customers into new ones.

An attractive web platform is critical for growth in law firms today. This experience also gives the client a sense of confidence and quality in today's internet-centric world when it comes to appearance.

Thus, it is really essential that you carefully plan your appointment scheduling site so that you can give your customers a fantastic online appearance that can help you attract more customers over time.


Certain rules and guidelines need to be followed while doing this. But why?

Every sector follows a defined design language. If you take a community of organizations in the same industry you will find that there will be certain differences in the way they have their websites designed.

This is because the design language plays an essential role in communicating the ideals of a company in an innovative way. Carpenters, for example, utilize a lot of brown on their websites because, you know, it is mostly the color of wood.

Similarly, on our websites we need to use a certain mix of colors. In reality, this is what the consumers want on your websites to see, because this is what indicates you know what you are doing.

A well-designed web page would, in fact, prove that you have taken the initiative to create such an image that your customers would certainly like. Be it Dental Clinics, Yoga Centers, Cleaning Services or any other industry for that matter, having an attractive and good-looking appointment scheduling website can only work wonders for your business.

This guide gives an overview of what you need to know when designing your scheduling appointment page in your industry. If you need an in-depth guide covering every step of the process, we have a guide made for that very purpose.


All right, so, how should you go about making an appointment scheduling site?



Everything the customer needs to do before scheduling an appointment with your firm needs to be included in your appointment scheduling site. This will include all the information they need to know, and will make them book a time slot comfortably and with more information.

The architecture and style of the appointment scheduling site should not differ too much from your website, simply because it will not help form a single visual theme for your company’s online presence.

There should not be much going on in the background image of your appointment scheduling site since it brings too many elements into your appointment scheduling site. It ends in your appointment scheduling site getting so cluttered and forcing your clients to spend effort into what can be an otherwise simple and intuitive process of scheduling an appointment.

After developing the website from top to bottom, we would suggest that you trial a booking so you can find the finer details on the appointment scheduling site that might not be relevant. Doing all these will certainly result in a much better experience for your clients.


The best place to start is your background image.

We would recommend that you look at other firms' websites on the internet before we get on with that. You will also see some similarities between these websites especially when it comes to the themes used.

One thing you are sure to note is that they would all use a selection of colors on a consistent basis. It is something that is essential to creating an attractive appointment scheduling site for your clients.

Sometimes photos from your company can help to bring some transparency to your customers. And if you have some photos from your establishment that can be used on your appointment scheduling site, it is going to be really good.

If you do not have anything like that, you can get some from websites like Unsplash as well. More information about how to get context images for you can be found on the guide we mentioned earlier.

The color scheme that you will use also affects your background image. The color scheme will be available on your company website.

Just look at your website and address this question with a selection of colors:
  1. Which colors are the most used on your establishment 's website? 
If you have at least two colors on your website, this is the color scheme we would suggest to move ahead with on your background picture. When searching for background pictures you should bear these colors in mind, so that you can give priority to those who have these on them.

This would mean that both the website and the appointment scheduling site are treated similarly and that should seem very seamless when customers switch from the website to the appointment scheduling site.

Also be sure that the picture you are using on your screen does not have so many objects or features on it, as that will make it difficult to read the text that will show on top of it.


What about the other things on your site, then?

Remember the color scheme which we have on your website? That is the exact one we will be using to apply colors to our page as well.

Now that we have finished designing our background image, we mainly have four areas where you will need to apply colors to your appointment scheduling site: Background Color, Text Color, Color button and Text Color button.

When adding color to each area, make sure that the color you add blends well with the background area behind it. You can also facilitate effective visibility of both the elements and background in this way.

It refers in particular to the website text and is of great importance since it can contain details that customers need to know when they book a time slot on the web. You can try various colors for your text from your paint scheme, and pick the one that is more visible on your website.

If you do not find a color like that, you can always go white, as white is a neutral color and can go with any mix. Keeping in mind the same suggestion, try out various versions of the website and pick one that you think is the strongest.


The text on your site is probably the most powerful part.

The text above the buttons is the place to post a few punchy one-liners. You may also use the same area to remind consumers of something they would need to know before booking the time slots.

Keep in mind you can count on them to read it before they move over the buttons because the text is above the buttons. If you think the room available for the text is not enough, you may also change the background and add a limited amount of detail with other graphic editing tools.

On every edit you make when creating your appointment scheduling site, we highly recommend that you check your edit by clicking on the Go To button at the very end of the Workspace settings and reviewing the live preview of your reservation page. This way, while you start modifying and updating the different sections of the appointment scheduling site, you can tweak the templates.


Is that everything that you need to do? Not quite!

After your work is done, get opinions from others by showing them your page. Often, we get carried away with our design that sometimes we can add certain elements that are unnecessary or irrelevant to our product.

It is also vital that you receive feedback from people you trust, such as colleagues, family members or friends, who are able to evaluate your work and have recommendations that may or may not improve your booking.

Once you have your appointment scheduling site rolled out, get feedback from your customers and ask them to suggest any improvements that might be made from their perspective. This act not only provides you knowledge that you can use to develop your firm, but it also lets consumers feel comfortable when they ask for their input, as it makes them believe you care about the quality of your product.

This will only be a long-term value for you, as it will also help build customer loyalty towards your facility and services.


We hope you will find this guide helpful. Please share this with anyone you may think will benefit from this tutorial. Once again let us know about any questions you may have via the comments section below.


Image Credits:

    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts





                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • FSM - Associating and selecting Contacts based on Service Addresses

                                                                                                                Hi FSM team, I've come across an FSM limitation I wanted to share for improvement. I'm currently configuring FSM for a client who provides heating system install and maintenance services. The are often sub contracted by building management companies to
                                                                                                              • 日本語フォントの選択肢拡充についての要望

                                                                                                                日本語フォントの選択肢がとても少ないと感じたことはありませんか? 多くのアプリ(たとえば Invoice)ではフォントが1種類しかなく、正直あまり使いやすい・見た目が良いとも言えません。 そろそろ、もっと多くの日本語フォントを追加してほしい、そしてすべてのアプリで同じフォント選択肢を使えるようにしてほしいと、私たちユーザーが声を上げる時期だと思います。 ご存じのとおり、現状ではアプリごとにフォント周りの仕様にほとんど一貫性がありません。 みなさん、一緒に要望を出していきましょう!
                                                                                                              • Do Unpublished Products in Shopify Sync to Zoho POS?

                                                                                                                Will an unpublished product in Shopify sync to Zoho POS? I would like to know how Zoho POS handles products that are in draft/unpublished status in Shopify.
                                                                                                              • Problem in Zoho POS frontend ERP.

                                                                                                                We are facing some difficulties in our billing and inventory processes and require your support to resolve them at the earliest. Customer Advance Payments We receive advance payments from customers for upcoming sales. Please guide us on how to record
                                                                                                              • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

                                                                                                                The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Latest update
                                                                                                              • How to create estimates/Invoices with sub-totals

                                                                                                                Every other accounting package can create estimates and invoices with Sub-totals. How can I do that in ZohoBooks?
                                                                                                              • Categorize Items with Item Headers

                                                                                                                Hello customers, Did you ever want to classify items based on specific categories to help your customers understand your invoice better? With the new Item Header feature, you can easily categorize items in your invoices and estimates and give them a common title.  Item Headers are available in the Invoices, the Recurring Invoices and the Estimates module. It can be carried forward from estimates to invoices at the time of converting the estimates.  To add an item header: Go to the Estimates, Invoices
                                                                                                              • Item/service subtotal

                                                                                                                Just discovered & really pleased that we can drag to re-order the line items in Sales orders & Invoices, a very nice feature which doesn't seem to be documented? It would be nice to be able to insert a subtotal as a line item to complete this great feature
                                                                                                              • Emails sent through Bigin are not posting in IMAP Sent folder

                                                                                                                I have set up my email to work from within Bigin using IMAP.  I am using IMAP so I can sync my email across multiple devices - phone / laptop / desktop / iPad / etc.  I want all my emails to populate my email client (outlook & iphone email) whether or
                                                                                                              • Ask the Experts 26: Brighten every customer interaction with Zoho Desk all year long

                                                                                                                Hello everyone, Greetings and welcome to Ask the Experts 26. As we wrap up 2025, we are excited to invite you to the 26th episode of our Ask the Expert series. 🎄The Merry Metrics Edition = Best of Zoho Desk [Best Practices + Holiday Automation + Year-End
                                                                                                              • Painfully Slow Zoho mail

                                                                                                                Since yesterday Zoho Mail seems to have starting functioning very slowly and having a few bugs. It's slow to open mails, slow to send, slow to change between email accounts. Sometimes clicking on a particular folder (eg Sent folder) stops working and
                                                                                                              • Study in Netherlands for International Students – Admission, Costs, Visa & Experience

                                                                                                                Dutch university fees are an important factor for anyone planning to study in Netherlands, especially international students comparing costs across Europe. Tuition varies depending on nationality, program type, and whether you choose a research university
                                                                                                              • GPS tracking only or Check out facility

                                                                                                                Dear Team, Zoho CRM is quite robust CRM but till date i was waiting for the feature of having GPS tracking of Sales employees which is a common demand by all customers for thier field sales executives. We cover them by saying that CRM provides Checkin
                                                                                                              • Can I use a Standalone CRM Function as the Callback URL For Async Export Data API?

                                                                                                                I am creating an export job using this API https://www.zoho.com/analytics/api/v2/bulk-api/export-data-async/create-export/view-id.html There is a "callbackUrl" key in the CONFIG object. I tried copying the URL for a standalone function in CRM which can
                                                                                                              • Discount on the transaction level in POS

                                                                                                                "Is it possible to apply a discount on the total bill before tax in Zoho POS?" I want to apply a discount on the total transaction amount in Zoho POS, but the discount should be calculated before the taxes are applied. Is there an option to do this in
                                                                                                              • Zoho DataPrep switching Date Format

                                                                                                                When using a pipeline that is importing Zoho Analytics data into Zoho DataPrep, the month and day of date fields are switched for some columns. For example, a Zoho Analytics record of "Nov. 8, 2025" will appear in Zoho DataPrep as "2025/08/11" in "yyyy/MM/dd"
                                                                                                              • Create Tasklist with Tasklist Template using API v3

                                                                                                                In the old API, we could mention the parameter 'task_template_id' when creating a tasklist via API to apply a tasklist template: https://www.zoho.com/projects/help/rest-api/tasklists-api.html#create-tasklist In API v3 there does not seem to be a way to
                                                                                                              • Introducing Dedicated Modules for Plans, Addons, and Coupons in Zoho Billing

                                                                                                                We’ve enhanced the way you manage Plans, Addons, and Coupons in Zoho Billing. Previously, all three grouped together under Subscription Items. Now, each one has its own dedicated module, giving you a cleaner and more intuitive experience. This update
                                                                                                              • Send Automated WhatsApp Messages and Leverage the Improved WhatsApp Templates

                                                                                                                Greetings, I hope all of you are doing well. We're excited to announce a major upgrade to Bigin's WhatsApp integration that brings more flexibility, interactivity, and automation to your customer messaging. WhatsApp message automation You can now use
                                                                                                              • Converting Sales Order to Purchase Order

                                                                                                                Hi All, Firstly, this code works to convert a sales order(SO) to a purchase order (PO) via a button, however I am running into an issue when I convert the SO where the values from the line items are not pulled across from the SO to the PO. The ones in
                                                                                                              • Gain control over record sharing with portal users through our new enhancement: criteria-based data exposure

                                                                                                                Dear Customers, We hope you're well! Portals is a self-service avenue through which your clients can access and manage their direct and related data in Zoho CRM. This empowers them to be more independent and enables them to experience a sense of transparency
                                                                                                              • Jobs at multiple locations

                                                                                                                Hi A lot of times we have same job open at multiple locations. So I would like an option where we can create a job and choose multiple locations. Currently we have to create individual jobs for each location. If we can create one job and mention multiple
                                                                                                              • From Zoho CRM to Paper : Design & Print Data Directly using Canvas Print View

                                                                                                                Hello Everyone, We are excited to announce a new addition to your Canvas in Zoho CRM - Print View. Canvas print view helps you transform your custom CRM layouts into print-ready documents, so you can bring your digital data to the physical world with
                                                                                                              • Passing the CRM

                                                                                                                Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when
                                                                                                              • Tag Adding Option in Kanban Card Customization Bigin CRM Mobile App

                                                                                                                I would like to request an option to add and display tags on Kanban cards in the Bigin CRM mobile app. This feature would make it easier to categorize deals and quickly identify priorities while working on the go.
                                                                                                              • Empowered Custom Views: Cross-Module Criteria Now Supported in Zoho CRM

                                                                                                                Hello everyone, We’re excited to introduce cross-module criteria support in custom views! Custom views provide personalized perspectives on your data and that you can save for future use. You can share these views with all users or specific individuals
                                                                                                              • Canva Integration

                                                                                                                Hello! As many marketing departments are streamlining their teams, many have begun utilizing Canva for all design mockups and approvals prior to its integration into Marketing automation software. While Zoho Social has this integration already accomplished,
                                                                                                              • Ticket Status email

                                                                                                                Good day, This was discussed in the past, but it would be helpful if we could have the system assign a custom response to a status. We have various statuses for tickets, e.g. "closed due to no response", or "Pending Status", it would be helpful for the
                                                                                                              • WhatsApp Voice Message Sending Option in Bigin CRM

                                                                                                                I would like to request a feature that allows users to send WhatsApp voice messages directly from Bigin CRM. This would help improve communication efficiency and make it easier for teams to respond quickly to customer inquiries.
                                                                                                              • CRM: hosting a single html file in Zoho and displaying it as a widget

                                                                                                                I have seen that CRM offers the option of uploading a web project to Zoho itself and displaying it as a widget in CRM. The instructions then talk about setting a development environment with Node and developing an application to upload to Zoho. But I
                                                                                                              • Synchronise item image between Zoho Commerce and Zoho Books/Inventory/CRM

                                                                                                                Here is a blindingly simple idea to tie several Zoho products together. Zoho - please include a method to synchronise the item image (or images) from one Zoho application to another. For example, if you upload an item image in Zoho Inventory, a user should
                                                                                                              • How to change position button transtition of Blueprint?

                                                                                                                Hi Everyone, Look at my screenshoot, it is possible move the reject button to the right? I couldn't find that setting in the blueprint. Thank you.
                                                                                                              • Marketer’s Space - WhatsApp Pricing Update: What Marketers Need to Know and Do

                                                                                                                Hello Marketers, Welcome back to Marketer’s Space! WhatsApp made changes to their pricing model on July 1, 2025, moving from conversation-based pricing to a per-message pricing model. This week’s post focuses on what these changes mean for your WhatsApp
                                                                                                              • Zoho Desk Limitations

                                                                                                                Good day, all, I would like to know whether others share my frustration with some of Zoho's limitations. Don't get me wrong, I like Desk (and I also have a subscription for Analytics), I have been with them for close to 10 years, and unfortunately, I
                                                                                                              • Multi file upload

                                                                                                                Hi, I just wonder if one could upload multiple files in one shot, say between one and three files, without adding multiple File Upload fields? Thanks, Alalbany
                                                                                                              • Sorting Descending in a lookup

                                                                                                                I have a case number lookup on multiple forms. I need the most recent added to appear at the top of the lookup or as the list of cases grom it's too much to scroll. Is there a way to have a look up sort descending?
                                                                                                              • Can we add custom fields to portal community profiles?

                                                                                                                How do we add custom fields to our profile pages in our portal community? If we have the ability to add custom fields, will we be able to access those fields via API? We want to use our Desk community in our help portal as our primary community and would
                                                                                                              • Auto-upload Creator Files to WorkDrive

                                                                                                                Hi everyone, I’m working on a workflow that uploads files from Zoho Creator to specific subfolders in Zoho WorkDrive, as illustrated in the attached diagram. My Creator application form has two multi-file upload fields, and I want—on successful form submission—to
                                                                                                              • Asap Widget 2.0

                                                                                                                Where's the documentation for the new ASAP widget? https://www.zoho.com/desk/developers/asap/#introduction this one is outdated How can we dynamically navigate between different views? How can we prefill ticket forms using ASAP 2.0?
                                                                                                              • Update date & time when a cell is edited

                                                                                                                Hi All, I am desiring to have a cell update with the current date and time when another cell is edited. Any ideas?  Thank you
                                                                                                              • Next Page