Law Firms: Creating Amazing Appointment Scheduling Sites

Law Firms: Creating Amazing Appointment Scheduling Sites

For law firms, the quality of service is something that cannot be shown to others unless they experience it.

Sure, there are metrics that show how you fare when compared to your competition, but then, it only communicates little with respect to quality.

The usual route which firms in law took are advertisements, to which the internet has opened alternatives in today’s digital age like websites and appointment scheduling sites.

A great online presence can help you communicate with your customers in a much more powerful way than before. It brings confidence, trust and the expectation of great quality in service to the minds of the customer.



In this scenario, we will be focusing on how to create an amazing appointment scheduling site so that you can make the best of it to showcase your business.


Do you really need an attractive appointment scheduling site for your company?

When running a firm, it is important to present yourself in the best possible way so that not only do you keep your current customers impressed but also help turn those potential customers into new ones.

An attractive web platform is critical for growth in law firms today. This experience also gives the client a sense of confidence and quality in today's internet-centric world when it comes to appearance.

Thus, it is really essential that you carefully plan your appointment scheduling site so that you can give your customers a fantastic online appearance that can help you attract more customers over time.


Certain rules and guidelines need to be followed while doing this. But why?

Every sector follows a defined design language. If you take a community of organizations in the same industry you will find that there will be certain differences in the way they have their websites designed.

This is because the design language plays an essential role in communicating the ideals of a company in an innovative way. Carpenters, for example, utilize a lot of brown on their websites because, you know, it is mostly the color of wood.

Similarly, on our websites we need to use a certain mix of colors. In reality, this is what the consumers want on your websites to see, because this is what indicates you know what you are doing.

A well-designed web page would, in fact, prove that you have taken the initiative to create such an image that your customers would certainly like. Be it Dental Clinics, Yoga Centers, Cleaning Services or any other industry for that matter, having an attractive and good-looking appointment scheduling website can only work wonders for your business.

This guide gives an overview of what you need to know when designing your scheduling appointment page in your industry. If you need an in-depth guide covering every step of the process, we have a guide made for that very purpose.


All right, so, how should you go about making an appointment scheduling site?



Everything the customer needs to do before scheduling an appointment with your firm needs to be included in your appointment scheduling site. This will include all the information they need to know, and will make them book a time slot comfortably and with more information.

The architecture and style of the appointment scheduling site should not differ too much from your website, simply because it will not help form a single visual theme for your company’s online presence.

There should not be much going on in the background image of your appointment scheduling site since it brings too many elements into your appointment scheduling site. It ends in your appointment scheduling site getting so cluttered and forcing your clients to spend effort into what can be an otherwise simple and intuitive process of scheduling an appointment.

After developing the website from top to bottom, we would suggest that you trial a booking so you can find the finer details on the appointment scheduling site that might not be relevant. Doing all these will certainly result in a much better experience for your clients.


The best place to start is your background image.

We would recommend that you look at other firms' websites on the internet before we get on with that. You will also see some similarities between these websites especially when it comes to the themes used.

One thing you are sure to note is that they would all use a selection of colors on a consistent basis. It is something that is essential to creating an attractive appointment scheduling site for your clients.

Sometimes photos from your company can help to bring some transparency to your customers. And if you have some photos from your establishment that can be used on your appointment scheduling site, it is going to be really good.

If you do not have anything like that, you can get some from websites like Unsplash as well. More information about how to get context images for you can be found on the guide we mentioned earlier.

The color scheme that you will use also affects your background image. The color scheme will be available on your company website.

Just look at your website and address this question with a selection of colors:
  1. Which colors are the most used on your establishment 's website? 
If you have at least two colors on your website, this is the color scheme we would suggest to move ahead with on your background picture. When searching for background pictures you should bear these colors in mind, so that you can give priority to those who have these on them.

This would mean that both the website and the appointment scheduling site are treated similarly and that should seem very seamless when customers switch from the website to the appointment scheduling site.

Also be sure that the picture you are using on your screen does not have so many objects or features on it, as that will make it difficult to read the text that will show on top of it.


What about the other things on your site, then?

Remember the color scheme which we have on your website? That is the exact one we will be using to apply colors to our page as well.

Now that we have finished designing our background image, we mainly have four areas where you will need to apply colors to your appointment scheduling site: Background Color, Text Color, Color button and Text Color button.

When adding color to each area, make sure that the color you add blends well with the background area behind it. You can also facilitate effective visibility of both the elements and background in this way.

It refers in particular to the website text and is of great importance since it can contain details that customers need to know when they book a time slot on the web. You can try various colors for your text from your paint scheme, and pick the one that is more visible on your website.

If you do not find a color like that, you can always go white, as white is a neutral color and can go with any mix. Keeping in mind the same suggestion, try out various versions of the website and pick one that you think is the strongest.


The text on your site is probably the most powerful part.

The text above the buttons is the place to post a few punchy one-liners. You may also use the same area to remind consumers of something they would need to know before booking the time slots.

Keep in mind you can count on them to read it before they move over the buttons because the text is above the buttons. If you think the room available for the text is not enough, you may also change the background and add a limited amount of detail with other graphic editing tools.

On every edit you make when creating your appointment scheduling site, we highly recommend that you check your edit by clicking on the Go To button at the very end of the Workspace settings and reviewing the live preview of your reservation page. This way, while you start modifying and updating the different sections of the appointment scheduling site, you can tweak the templates.


Is that everything that you need to do? Not quite!

After your work is done, get opinions from others by showing them your page. Often, we get carried away with our design that sometimes we can add certain elements that are unnecessary or irrelevant to our product.

It is also vital that you receive feedback from people you trust, such as colleagues, family members or friends, who are able to evaluate your work and have recommendations that may or may not improve your booking.

Once you have your appointment scheduling site rolled out, get feedback from your customers and ask them to suggest any improvements that might be made from their perspective. This act not only provides you knowledge that you can use to develop your firm, but it also lets consumers feel comfortable when they ask for their input, as it makes them believe you care about the quality of your product.

This will only be a long-term value for you, as it will also help build customer loyalty towards your facility and services.


We hope you will find this guide helpful. Please share this with anyone you may think will benefit from this tutorial. Once again let us know about any questions you may have via the comments section below.


Image Credits:

    Access your files securely from anywhere

          Zoho Developer Community




                                    Zoho Desk Resources

                                    • Desk Community Learning Series


                                    • Digest


                                    • Functions


                                    • Meetups


                                    • Kbase


                                    • Resources


                                    • Glossary


                                    • Desk Marketplace


                                    • MVP Corner


                                    • Word of the Day



                                        Zoho Marketing Automation


                                                Manage your brands on social media



                                                      Zoho TeamInbox Resources

                                                        Zoho DataPrep Resources



                                                          Zoho CRM Plus Resources

                                                            Zoho Books Resources


                                                              Zoho Subscriptions Resources

                                                                Zoho Projects Resources


                                                                  Zoho Sprints Resources


                                                                    Qntrl Resources


                                                                      Zoho Creator Resources



                                                                          Zoho Campaigns Resources


                                                                            Zoho CRM Resources

                                                                            • CRM Community Learning Series

                                                                              CRM Community Learning Series


                                                                            • Kaizen

                                                                              Kaizen

                                                                            • Functions

                                                                              Functions

                                                                            • Meetups

                                                                              Meetups

                                                                            • Kbase

                                                                              Kbase

                                                                            • Resources

                                                                              Resources

                                                                            • Digest

                                                                              Digest

                                                                            • CRM Marketplace

                                                                              CRM Marketplace

                                                                            • MVP Corner

                                                                              MVP Corner





                                                                                Design. Discuss. Deliver.

                                                                                Create visually engaging stories with Zoho Show.

                                                                                Get Started Now


                                                                                  Zoho Show Resources


                                                                                    Zoho Writer Writer

                                                                                    Get Started. Write Away!

                                                                                    Writer is a powerful online word processor, designed for collaborative work.

                                                                                      Zoho CRM コンテンツ






                                                                                        Nederlandse Hulpbronnen


                                                                                            ご検討中の方





                                                                                                  • Recent Topics

                                                                                                  • Load form in iframe without header

                                                                                                    I am trying to load a form into an iframe without the header, but I am not having any luck. I am using openUrl() to load the iframe with the form URL and zc_Header set to false, e.g. #Form:Add_Case?zc_Header=false but it is still loading the header. Any
                                                                                                  • Filter embedded report

                                                                                                    How to filter embedded report in a page, below code is not working. dateField => startDate & dateField=< endDate The report should print on page containing records from startDate to endDate. params='zc_Header=true&amp;Service_Date__gte=<%=startDate%>&amp;Service_Date__lte=<%=endDate%>'
                                                                                                  • Creator Simplified #5: Set file upload restrictions in Zoho Creator

                                                                                                    Hey Creators, Welcome to the next post in the Creator Simplified series. Today, we’ll explore how to implement file upload restrictions to limit user submissions to specific file types. By implementing an allowed list for file uploads, you can optimize
                                                                                                  • Field Type: Address, Change District/State to Dropdown with picklist??

                                                                                                    Using the Address Field type, is there a way to make the District/State field be a dropdown with a picklist so the users can select rather than type the state name every time? I know this can be done if I use a drowdown field for the State (or entire address information), but that isn't as tidy as using the address field type. I apologize if this is a duplicate. I posted this question the other day, or so I though. Can't find that post.
                                                                                                  • cutomized fields are not showing up in zoho creator from zoho crm

                                                                                                    We have customized fields in zoho crm under accounts module like "Last production upgrade" --> This field is a date. When created a solution in zoho creator i couldn't find any of the customized fields. Would you please help me on this matter? Thanks
                                                                                                  • How to Add Bulk Data in Zoho Creator Forms Using Deluge Without Exceeding Execution Time Limit

                                                                                                    I have a database form with a column named 'Product Name' containing 8000 values in a Zoho Creator form. In another form named 'Returns Data,' I have a column with the same name, 'Product Name.' How do I add these 8000 values to the 'Returns Data' form
                                                                                                  • Open New Free Zoho Account

                                                                                                    Hi Team, Do you guys offer a free email hosting? I do have a domain already. If yes, what is the process to open the new account? Thanks,
                                                                                                  • 554 5.7.1 : Recipient address rejected: user info@intimspace.de does not exist

                                                                                                    554 5.7.1 : Адрес получателя отклонен: пользователь info@intimspace.de не существует I can't send an email to Google at info@intimspace.de. An error comes. I entered everything correctly in DNS https://zohomail.tools/#domainDetails/intimspace.de/ALL
                                                                                                  • Emails going back unread

                                                                                                    Hi all, When in Zoho mail - when I recieve a new mail it puts back all emails read that day back to unread - I then have to go back through and open all emails I have already read! Gets very annoying... Any idea on the bug fix?
                                                                                                  • Been getting this error, every now and then "Get count limit exceeded, please try again after 3 mins"

                                                                                                    it is really annoying.
                                                                                                  • Constraints on Tasks

                                                                                                    We have a use case where we have certain fixed date tasks and need to schedule predecessor tasks around these. Predecessor tasks need to be completed with a lag before the fixed date. We should be able to schedule the start and end date for predecessor
                                                                                                  • Moving Project Dependencies Not Moving Precedessors

                                                                                                    Most of the time we want to base our start dates around an event that is in the middle of the project template. If I set a bar up at the date we want it, it doesn't move the predecessors up. Is there a way to change this? eg. there is no point starting
                                                                                                  • Can you set task due dates to be "x" days before the milestone?

                                                                                                    We have a milestone set as the date of our first event. All of the tasks need to happen in increments prior to the milestone event. Is there a way to configure this without having to set up each task due date? Thanks!
                                                                                                  • Default ticket template in helpcenter

                                                                                                    Hello, I have a web form and a ticket template created. How can I make that my default ticket template? If an user clicks New ticket or create a ticket, I want that template to be the default one. Thank you for the time and info.
                                                                                                  • Expanded data-capturing capabilities with enhanced tabular sections

                                                                                                    We are thrilled to announce an update to Zoho Recruit that brings even more flexibility and customization to your recruiting process. With the addition of 10 new field types to the tabular sections, you now have the power to enhance your tabular sections
                                                                                                  • Integration of Business Hours in Email Templates

                                                                                                    Dear Zoho Desk Team, We would like to propose a feature enhancement to Zoho Desk that would greatly improve the utility of the Business Hours settings and streamline communication with our clients. Feature Request: Integration of Business Hours in Email
                                                                                                  • Add Owner to deluge-created module record note

                                                                                                    Is it possible to include the "owner" aka "creator", of a Note when creating it via delulge? This sets "superadmin" as the Note creator. I need to override it. notemap = Map(); notemap.put("Parent_Id",program_contact_id); notemap.put("Note_Content",program_contact_data.get('Note'));
                                                                                                  • Blueprint - Field Validation Criteria (During)

                                                                                                    When setting validation criteria elsewhere in Zoho, or even workflow criteria etc., there are Is Empty and Isn't Empty options.  Within the Field Validation Criteria within Blueprint, those options aren't available.  Is there a particular reason for this? 
                                                                                                  • Delete Field that is used in a Zoho Flow connection

                                                                                                    I'm trying to delete a Field used in a Webhook created by Zoho Flow with CRM Connection and i get the following alert: When going to the alert i get to the following issue, can't edit it since its been deployed by a pluggin But yes i have here the prompted
                                                                                                  • Use image on img HTML tag

                                                                                                    Hi how could I do to use my image saved in Workdrive to use it in an HTML img tag ? I need to display it on my website without having to use iframes. Regards,
                                                                                                  • ZOHO Compain emails going to spam after authentication is successful

                                                                                                    Hello, I am frustrated right now. I have recently setup the zoho email compaign, The auto responder email went to receipient spam folder. then, I researched a lot and completed authentication (SPF, DKIM) in email deliverability, email relay in zoho crm.
                                                                                                  • Security Policies

                                                                                                    To protect against cyber threats and attacks, organizations need to set up security policies for their employees' accounts. Security policies are rules and regulations for every individual or group using the organization's assets and resources. Enabling
                                                                                                  • Zoho CRM functions editor is not in the programming language deluge

                                                                                                    I am trying to write a function for a button. I helped someone before in deluge and I'm using this new editor I'm not familiar with - I guess it is new. Why is the default code statically typed? The editor will not let me create a variable without a type.
                                                                                                  • "Age in Days" calculation in Advanced Analytics

                                                                                                    Hi Can someone advise how this is calculated? I am getting values on this report which I cannot understand. Thank you
                                                                                                  • Automatically set quotes to "lost" if deal is set to lost

                                                                                                    Hi, Is there a way to automate that if a deal (opportunity) is lost the related quotes are also set to lost? Thanks!
                                                                                                  • Subdomain

                                                                                                    How can i make subdomain in my zoho website
                                                                                                  • A/R Aging Details shows wrong aging days

                                                                                                    In the A/R Summary Report all of the invoices are in the right aging buckets. When I run the A/R Aging Details report I get aged dates of +300 days when they should be in the 0-90 day range.
                                                                                                  • Global Choice List share ownership

                                                                                                    I have created several forms that use one or more Global Choice Lists. These lists have been published to Org. I would like to allow one or more admins to edit the choices in these lists. Any help appreciated. Geoff
                                                                                                  • Domain Transfer

                                                                                                    I have a Godaddy domain, how i can transfer it to Zoha? and how i can move my website to Zoho server? With my best wishes.
                                                                                                  • Project Templates & Reminders

                                                                                                    I am getting projects all set up to work for our company and am running into a problem that I'm hoping is easily fixable. I have created a project template and within that project, there are reminders set on certain tasks. When I create a project from
                                                                                                  • Kaizen #126 - Circuits in Zoho CRM - Part 1

                                                                                                    Hello everyone! Welcome back to another week of Kaizen! Today, we will discuss an exciting topic—Circuits in Zoho CRM. For starters, we will discuss what Circuits are, how beneficial they are for businesses, different views of a Circuit, and the different
                                                                                                  • Create customized SLAs for your customer base with support plans

                                                                                                    Managing customer expectations, prioritizing critical issues, and resolving customer inquiries on time is quite a juggle. Without a clear timelines or defined priorities, a support team may struggle with delays in response, SLA violations, and pending
                                                                                                  • Zoho Flow or Schedules

                                                                                                    I have a process where we text our leads 7 times over a 14 day with different content for each text. I created one flow in Zoho Flow to do this, but wondering if there is a more efficient way to accomplish this via Schedules. It goes on for 6 more times
                                                                                                  • Free webinar: Zoho Sign 2024 wrap-up - Everything that is new and has changed

                                                                                                    Hello, Are you looking up to catch up on all the updates made to Zoho Sign in 2024? Or are you still figuring out how you can use Zoho Sign better to get business paperwork done more efficiently? If so, we invite you to join us this Thursday, December
                                                                                                  • How to Customize Task Creation to Send a Custom Alert Using JavaScript in Zoho CRM?

                                                                                                    Hello Zoho CRM Community, I’m looking to customize Zoho CRM to send a custom alert whenever a task is created. I understand that Zoho CRM supports client scripts using JavaScript, and I would like to leverage this feature to implement the alert functionality.
                                                                                                  • Workflow - Execute Based on Date

                                                                                                    Hello, I have trouble understanding the documentation for Execute Based on Date or Date Time Field's Value. I want to send an email every time I have a Case opened for more than three days with its status unchanged. I set : This rule will be executed 3 days after [date].  Condition : Status is [New]. Instant Action : Send an email notification. However, I'm not sure I follow this part of the documentation: "For all the records matching the rule criteria, rule will be triggered either monthly or yearly
                                                                                                  • Can we set a BCC address as default to show while sending emails?

                                                                                                    Two things inside ZohoCRM are annoying me because it's a repeated work. First one is that I always need to click manually to add the BCC field while sending an email to a lead. Can we set a default address so when I click to send a new email the BCC address
                                                                                                  • Make collecting payments from your customers in Bigin easier with payment links

                                                                                                    Greetings, Efficient payment collection is crucial for business success. Bigin already helps your businesses manage and sell products effectively, but we can further enhance this by making payment collection easier. This integrated payment feature lets
                                                                                                  • Send email is not authenticated

                                                                                                    Hi, I’m getting an error in Gmail, when receiving an email from my account in zoho, my email is already authenticated in my domain, and I don't know why I keep receiving this message... also testing in outlook, the message goes directly to "junk".
                                                                                                  • Inbox Preference - Saved replies based on message repsonse with specific word

                                                                                                    Hi There, Can one create a workflow where the Save Reply will be generic for all messages that contains a specific word, various channels,. The saved reply should contain a link for download etc. that is a response to the word entered in the message contained
                                                                                                  • Next Page