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Sales without an invoice is not included on the “payments received” report. Also, sales without an invoice is not listed in the transactions under the customer’s profile, also making it easy to do a double entry. 
Is there a way for me to see my sales without invoices in a report for accounting purposes?
It would be a great idea to add these features to Zoho Books. 

1 user has this question.
5 Replies
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  • 1 year ago

Hey Crissy, 

Sales without Invoice transactions are currently not mapped to the respective customer's profile in Zoho Books. However, we will show this under the customer's transactions in future. For further updates on this, you can follow this post

For now, you can view the Account Transactions report to find out all the Sales without Invoices recorded for a specific date range. Go to Reports module -> click Account Transactions report under 'Accountant' -> Customize Report -> choose the required date range -> click +Add Filters under 'Advanced Filters' -> choose "Transaction Type" "is in" "Sales without invoices" -> click +Add More to add another filter -> choose "Account" "is in" [select the required bank account from this dropdown] -> Run Report

The Sales without Invoice transactions from the chosen bank account will be listed. You can also filter this report for a specific customer.

Regards,
Divya R
Zoho Cares

I have a similar problem. I have automatic transactions coming in from stripe and I need to create an invoice for them. If I create an invoice, it creates a double entry. I have no idea how to associate this money with an invoice.

  • 1 year ago

Hi
 

There are several ways to solve this, firstly you could set the customer payment information against their record within the customer record. Then set it to bill the invoice every month using the payment info / stripe / GoCardless etc. info provided.

You can also set recurring invoices and set automatic payments in there. Otherwise, if you want to avoid re-setting this, you can simply set the recurring invoice against the customer and then when the transactions are transferred over from the Stripe account to the banking account you can then match the payment amount with the automatically generated invoices you have outstanding (then it will give you the option to create an entry to take account of the difference in total amount invoices versus received for Stripe/gateway fees).

There are other ways to resolve this as well in addition to the above; these transactions can be fully automated and categorised including the production of the gateway charge/fee generation in your chart of accounts.

If you require any assistance with the above as Zoho Books Partners we can assist you with carrying out the above.

I hope this helps,

Thanks,
Best regards
James Eaton
Digital Scientists


  • 1 year ago

Hello
,

Thank you for writing on our forum!

If you receive a payment in Stripe for a non-Zoho Books transaction, then it will be recorded as a “Sales without Invoice” entry in Zoho Books. In this case, if you create an invoice and record a payment, it will double up the values. To prevent this, you can delete the "Sales without Invoice" entry and then generate the invoice separately, recording the payment manually.

Alternatively, if you do not wish to record the payments manually, you can create the invoices first and enable the Stripe PG so that your customers can make payments by clicking the Stripe payment link (available on the invoice). This way you can raise invoices and record payments via Stripe. 

Regards,
Shireen Farhana S
Zoho Cares. 

Sales without an invoice is not listed in the transactions under the customer’s profile, it really needs to be there. Surely after years of waiting for this improvement someone at Zoho development can prioritise this?

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