Say hello to an improved way to merge documents!

Say hello to an improved way to merge documents!

Automating all your documents from start to finish is now easier than ever with Writer's new merge tools.
 
If you haven't seen it yet, you can read the main announcement here.
Here is the full list of the features we've rolled out:

1. Dynamic Table Headers and repeated blocks
After listening to our latest user feedback, we knew these two features were a must-have.

Subform creation
Subforms are field groups that mostly denote choices, transactions, and other activities registered under a single record. With Writer, you can now create such field groups within a record that, when merged, will dynamically grow based on the records in your data source.  
 
For example: Say you want to keep track of the products purchased by a certain customer. In this case, "Customer" is a record, and "the products they purchased" are recorded as a subform under their name.
 
Subforms can be mapped to a related subform in a data source, like Zoho Creator, Zoho CRM, and more.
 


Repeating blocks

You can now repeat blocks as a paragraph, a table row, a table cell, or a table column. For instance, if you're listing the names of books, their authors and descriptions, you can just use the Repeat option of your choice, select the merge fields that carry those details, and insert it into the document.

The selected blocks with all the information you need would then automatically be repeated for each book in your data source.




2. New field types
You can now choose from a variety of different field types to up your template-creation game.

Same field, different configurations 
In case you would want the settings of a field to be different in one or a few places alone, we added a new "change for this instance" option. This way, you can tweak format, output type, and other value settings for a particular instance of a field without affecting other parts of the document where the same field is used.



Repeated blocks? Auto-number it!

If you're working with repeated blocks using the repeat field or subform fields, you can assign auto-increment serial numbers by simply inserting the new "Auto-number" field before them.
  


Embed fields to make documents more interactive

Here's something to make your templates more personalized for each of your recipients: You can now add unique, interactive elements for each of them using an Embed field. This makes it easier to add map locations for each of your records or add contextual video links to guide them.
 


Placeholder images in templates
You can now apply custom placeholder images to image fields in Writer based on the type of document you're working with.
 
In addition to giving your template designers better layout control over the template, placeholder images also let the user know the type of image to be inserted or attached.




3. Tools to format those field types

What's the point of so many different field types if you can't adjust them to your liking? That's exactly what we did.

Shortened field names
There could be fields in your data source whose names are way too long, making your templates look untidy or unclear. Long field names could also denote that your content might look drastically different if the values those fields have are usually much shorter.
 
To tackle this, we're introducing a provision in which you can shorten the names of fields in your merged documents.




Formula that output!

Know that feeling when you have everything ready and merged in your output document except for the final cost of your products? That's why we've introduced formulas in merge fields: so you no longer have to calculate your figures manually. You can now use formulas to calculate your merged output using the desired functions.



Personalized date formats

Certain documents require dates to be written in a certain format. For instance, formal letters require the date to be written in full with the day, month, followed by a comma and the year. With Writer's new update, you can now change the format of the merged date to suit your purpose.




Display past or future dates
The date field provides an easy way to display the current date, but what about when you want to display a past or future date?
For instance, if you're sending renewal reminders and the renewal date is 3 months from the subscription date, you can simply add "3" in the months option or add the number of days for the interval in the days field, and Writer will automatically calculate and enter the renewal date in the field. Similarly, you can do the same to enter dates that are even prior to the subscription date.
  


Rich text

The fields in your data source may carry links, or even have different styles. Merge fields in Writer are now enabled with rich text to retain the style and  format of the fields from your data source after merge.




Number and currency field formatting

Just like how you can change the format of date fields, you can also do the same with number and currency fields. Legal documents, for instance, require values to be presented in the correct decimal and currency format. In such cases, all you have to do is simply change the format of the merged values by using the number formatting option.




4. Other handy merge upgrades

We didn't just stop there. Here are three more upgrades we think will enhance the way you work with your documents pre- and post-merge.

Customize merge docs with sign settings
Create sign-ready, customized documents for specific clients that your colleagues can check, change a few things if needed, and then send for sign immediately with the configuration you've set for them. This gives you that final layer of review and confirmation before sending out a contract to clients.
 


Detailed merge reports
Now, stay on top of your merged emails by tracking when they have been viewed or read by your recipients and how they are interacting with your links.


Lastly, the automation panel gets a new look!

That's right. Based on what some of you told us, we've improved the automation panel by making it easier for you to access "Prepare" and "Run Merge" steps distinctly from the panel at any time.


That's all for now. Let us know what you think of these updates in the comments below.


Read the main announcement here.

Happy merging!

    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.






                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts



                                                              • Sticky Posts

                                                              • Easily perform calculations using dates with the new DATEDIF function

                                                                Hey Zoho Writer users! We've enhanced Zoho Writer's formula capabilities with the new DATEDIF function. This allows you to calculate the difference between dates in days, months, and years. Function syntax: =DATEDIF(start_date, end_date, unit) Inputs:
                                                              • Zoho Writer's WordPress extensions

                                                                Hey Zoho Writer users! Say goodbye to all your WordPress content publishing woes with Zoho Writer's WordPress extensions. Publish content with all your formatting and images, republish content when you update a document, and more—from a single window
                                                              • Date-based conditions and filters

                                                                Configure conditions with date  Hi everyone! We are excited to announce that you can now compare and filter data with date-based conditions. This update lets you compare date fields in a document to a reference date and display a text or value if the
                                                              • Introducing group by, aggregation, and repeating regions in mail merge templates

                                                                Display data exactly the way you want and highlight key insights with Zoho Writer's enhanced merge templates. We've supercharged Zoho Writer's merge templates with the capability to dynamically group, aggregate, and repeat data as blocks. You can now
                                                              • Say hello to an improved way to merge documents!

                                                                Automating all your documents from start to finish is now easier than ever with Writer's new merge tools.   If you haven't seen it yet, you can read the main announcement here. Here is the full list of the features we've rolled out: 1. Dynamic Table Headers


                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner







                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ



                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Timed addition to segments

                                                                                                                  Hi there - hoping you can help me figure out a graceful way of doing this: • I want to add contacts to a Segment in Campaigns based on a Stage pick-list field value X in CRM - that bit's fine. The problem is that I only want to add them to the Segment
                                                                                                                • Zoho Developer AI Agent = Claude AI + MCP Server + Zoho Ecosystem

                                                                                                                  Hello Zoho Community 👋 I’m excited to share a recent integration we’ve worked on at Officehub Tech: ✅Claude + MCP Server + Zoho Creator Zoho Developer AI Agent – an AI-powered Zoho automation platform This solution connects Zoho applications with an
                                                                                                                • Cliq iOS can't see shared screen

                                                                                                                  Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards
                                                                                                                • Google Fonts Integration in Pagesense Popup Editor

                                                                                                                  Hello Zoho Pagesense Team, We hope you're doing well. We’d like to submit a feature request to enhance Zoho Pagesense’s popup editor with Google Fonts support. Current Limitation: Currently, Pagesense offers a limited set of default fonts. Google Fonts
                                                                                                                • CRM

                                                                                                                  How do I build an email funnel of 10 emails with decision tree ie; if yes use this email if no use this email. Also I cannot figure out how to add more groups or see my whole groups. I've set up different groups like attorneys is one group of companies/people
                                                                                                                • WebDAV support

                                                                                                                  I need WebDAV support so that I can upload/download (and modify) documents from my local file system. Is anything planned in his direction?
                                                                                                                • Replying from same domain as a catch-all?

                                                                                                                  I have 2 domains setup on Zoho, both with associated email addresses. They look something like this: john@example.com (primary address) john@test.com (this domain also has a catch-all setup) I use the catch-all for test.com as a public-facing email address
                                                                                                                • Is there a way to show contact emails in the Account?

                                                                                                                  I know I can see the emails I have sent and received on a Contact detail view, but I want to be able to see all the emails that have been sent and received between all an Accounts Contacts on the Account Detail view. That way when I see the Account detail
                                                                                                                • Internal Fillable Contract with Zoho Writer (Before Sending to Client)

                                                                                                                  Hi everyone, I’m trying to automate the following process in Zoho CRM and would appreciate some guidance. Process: When a Deal moves to a specific stage, CRM triggers an automation. CRM sends a contract template to an internal team member so they can
                                                                                                                • Import Quote from CRM into document in Writer?

                                                                                                                  Hi, I created a quote for a proposal in the Zoho CRM and was wondering if there is a way to embed the quote into a document in Zoho Writer so I can make our sales proposals look a little nicer. Is that possible?
                                                                                                                • Zoho Sheet for Desktop

                                                                                                                  Does Zoho plans to develop a Desktop version of Sheet that installs on the computer like was done with Writer?
                                                                                                                • Can I convert MSG to HTML on Mac?

                                                                                                                  Yes, you can convert MSG files to HTML on a Mac using software Aryson MSG file Converter. This tool allows you to convert Outlook MSG emails into multiple formats, including HTML, PDF, EML, PST, and more. It preserves all email content, attachments, metadata,
                                                                                                                • Duplicate Leads Notification Help!

                                                                                                                  Hello! I have several web forms that have a duplicate lead notification that are being sent to the creator of the web form. I understand how to change the form entry notification, but I am specifically looking to change the recipient of the "Duplicate Lead" notification. Any help you can offer is greatly appreciated! TIA, ~ Jenn
                                                                                                                • Adding Calendar Display to Home Page

                                                                                                                  I would like to display my calendar in a module on the Zoho CRM Home Page. I can't figure out a way to do this.  Is it possible to display the CRM Calendar on the Home Page?  
                                                                                                                • Schedule a Call by Date and Time when a specific lead status is selected

                                                                                                                  Hi Wanting to create a workflow where a call can be scheduled by date & time when a specific lead status is selected. Can only currently set the date by Due Date - Trigger Date - Plus 'x' day(s) Thanks
                                                                                                                • Incoming email replies not automatically associating with Deals/Opportunities - Is this possible in Zoho CRM?

                                                                                                                  Hello Zoho Community, I'm running a travel agency (B2B and B2C) and we've been struggling with what seems like a basic functionality that we cannot get to work properly. Our use case: We send emails to suppliers (hotels, transportation companies) and
                                                                                                                • Duplicate Leads Concerns with Round Robin and Lead Approval Process

                                                                                                                  It is great to have the Duplicate Lead Approval Process, there are a few issues with the process that I would greatly appreciate taken consideration in enhancing. It appears that A Lead comes in Lead owner assigned by the Round Robin Check for Duplicate,
                                                                                                                • Private email threads

                                                                                                                  When sending a Private email or receiving a response once the email thread has been marked as 'Private'- is there a way to trigger the system to "restart the clock"? I am finding that when someone responds to a 'Private' thread that it is opening the
                                                                                                                • SLA Notification

                                                                                                                  Team members have been receiving this notification and feel as though it is as random. Explanation on this notification is appreciated! Also, is there a way to disable this notification?
                                                                                                                • Map: Output None

                                                                                                                  Hi, Checking if you help me inspect this block The code below triggers during Successful form Submission from another Form. // rec_a = formA[ID!=0]; rec_b = formB[ID!=0]; ListA = List(); //subformA for each recA in rec_a.ItemSubform { for each recB in
                                                                                                                • Use arbitrary images in deluge

                                                                                                                  I am sending emails from my deluge code and I would like to be able to include a few images in the email template. While I know that I could put the on a website somewhere and link to them in the HTML, that is not what I want due to email client security
                                                                                                                • How to add "All Open AND Overdue" back to the Home Page Task Component?

                                                                                                                  Hi everyone, I’m looking for a way to restore the Tasks component dropdown list on the Zoho CRM Home Page. Since the recent update to the Task area in my Home Page Classic View, the dropdown options (e.g., My Next 7 Days + Overdue) are too restrictive
                                                                                                                • Sync Attachments in Comments from Zoho Desk to Zoho Projects

                                                                                                                  Hello Zoho Desk Team, We hope you're doing well. We are actively using the Zoho Desk–Zoho Projects integration, especially for reporting and managing bugs/issues between support and development teams. Current Limitation: After creating a bugs/issues via
                                                                                                                • Add a way to connect Log360 Cloud logs with Zoho analytics

                                                                                                                  Hi, Several month ago Log360 Cloud was added to zoho one - and this is great. But as far as I see there is no prebuilt way to connect Zoho analytics to the logs we have in Log360 Cloud. Please add a prebuilt connection like we have for so many other zoho
                                                                                                                • Auto sync Photo storage

                                                                                                                  Hello I am new to Zoho Workdrive and was wondering if the is a way of automatically syncing photos on my Android phone to my workdrive as want to move away from Google? Thanks
                                                                                                                • Funcionalidades y configuration ZohoDesk

                                                                                                                  Creo que no estoy sacando el provecho adecuado a la application quisiera solicitar una capacitación al respecto
                                                                                                                • How to call Functions and perform Write Operations using Page Scripts?

                                                                                                                  Hi everyone, How to call a function from a Zoho Creator application within a Page Script, also how to perform write operations (adding or updating records) using page scripts?
                                                                                                                • Connecting Airwallex in Zoho Books

                                                                                                                  I have a question. I’m trying to connect our Airwallex account to Zoho Books, but the integration does not seem to work. Could you please guide me on how to properly connect Airwallex? I need to see the expenses also, since it only shows the profits now
                                                                                                                • Questions Regarding Helpdesk & SalesIQ Customization and Email Setup

                                                                                                                  Hello, I hope you’re doing well. I have a few questions regarding Helpdesk and SalesIQ: Can the emails sent to customers via helpdesk tickets be fully customized — including signature, subject line, and other elements? Also, is it possible to send these
                                                                                                                • Button Duplication when emails forwarded or replied

                                                                                                                  When I create a new email template in campaigns and send it out it looks fine to all the users, however if that email is then on forwarded or replied to then all buttons within the email duplicate.  See below The one on the left is the original one.
                                                                                                                • Workdrive backup and default storage selection

                                                                                                                  Hi community, I have been informed by Zoho that workdrive will be the default storage mechanism for crm and projects. These 2 Apps seem to have different design on how they interact with workdrive for storage. 1. Crm: seems to have files saves at the
                                                                                                                • Ask the Experts 27: Onboarding and managing support reps

                                                                                                                  Hello everyone, We are back with our Ask the Experts (ATE) series for 2026. This year, we bring experts to help you address customer support challenges using Zoho Desk. For our first ATE, we are getting into the human side of customer support. "Every
                                                                                                                • Introducing Rollup summary in Zoho CRM

                                                                                                                  ------------------------------------------Moderated on 5th July'23---------------------------------------------- Rollup summary is now available for all organizations in all the DCs. Hello All, We hope you're well! We're here with an exciting update that
                                                                                                                • Enhancements for Currencies in Zoho CRM: Automatic exchange rate updates, options to update record exchange rates, and more

                                                                                                                  The multi-currency feature helps you track currencies region-wise. This can apply to Sales, CTC, or any other currency-related data. You can record amounts in a customer’s local currency, while the CRM automatically converts them to your home currency
                                                                                                                • Marketer's Space: Why your open rates suddenly drop to zero?

                                                                                                                  Hey everyone—welcome back to another post in Marketer's Space! If you regularly track the performance of your campaigns, open rates are probably one of the first numbers you check after sending an email. So it can be quite alarming when a campaign suddenly
                                                                                                                • Bulk upload images and specifications to products

                                                                                                                  Hi, Many users have asked this over the years and I am also asking the same. Is there any way in which we can bulk upload product (variant) images and product specifications. The current way to upload/select image for every variant is too cumbersome.
                                                                                                                • I'd like to Import Contacts for an SMS Campaign, but they don't have email addresses.

                                                                                                                  I've got a contact list of about 4000 contacts. Some only have mobile phone and not email. Can I still import the contacts?
                                                                                                                • How to sync overtime from zoho people to zoho payroll

                                                                                                                  Hi everyone, I’m currently setting up Zoho People with Zoho Payroll. While configuring the sync, I noticed I can only fetch Employee Profiles, LOP (Loss of Pay), and enable the Employee Portal. I can’t seem to find a way to automatically pull Overtime
                                                                                                                • Bulk Associate Tasks/Task Lists to Milestones (Similar to Issues)

                                                                                                                  Hello Zoho Projects Team, We hope you are doing well. We would like to request an enhancement regarding Milestone management for Tasks in Zoho Projects. Current Behavior: In the Issues module, it is possible to select multiple issues and easily associate
                                                                                                                • Is Zoho Sites still actively being developed?

                                                                                                                  Hello, Is Zoho Sites still actively being developed as part of the Zoho ecosystem? I noticed that the What's New page (https://www.zoho.com/sites/whats-new.html) does not show any updates since Q1 2025. We were considering migrating our website from Squarespace
                                                                                                                • Next Page