Tip #36: Create efficient trend analysis Reports in Qntrl

Tip #36: Create efficient trend analysis Reports in Qntrl



Reports in Qntrl gives you an overview and monitors the important activities within the organization. With this feature, you will be able to have an insight over different information in a simple visual format, making it more relatable and efficient when it comes to taking business decisions. Apart from the Default Reports that Qntrl provides, Custom Reports help display the trend of a specific information long-term.
 

But, how?
  • You can capture the response to different tasks and hurdles, and try to improve the processes by identifying possible bottlenecks or hurdles that can help the business grow in the right direction.
  • You can improve or change strategies if the processes have been underperforming or stuck up for a while.
  • You can make informed decisions with the data available, acting as evidence to your decision-making.

Here’s how you can do it.
 
  1. This report shows the most commonly preferred way of marketing a campaign by the Marketing team, helping the organization choose a marketing tool based on the usage statistics.



  2. The report configuration and trend analysis is as shown below. Set the Y-axis as ‘Count’ & ‘Card’, and the Group By as ‘Assignee’.




  3. This report shows the trend of onboarded clients and their current status in the sales cycle, helping the organization understand the swiftness or deviation in the delay of the onboarding process, if any.

             


Set the Y-axis as ‘Count’ & ‘Card’, and the Group By as ‘Assignee’.

            

Some of the other instances where you can generate trend analysis reports are:
  • Checking if the employees have set the right priority of tasks when they work, based on client order flow.
  • Analyzing the campaign objective in the last 2 years to understand click through rate in the sales vs. educational campaigns.
  • Monitoring the employee’s monthly stats while handling Enterprise Customers’ escalations.
  • Comparing the conversion rates of the launched products, weekly. 
 
Before you go on to create these reports, here are some things to ensure that the business data is collected, recorded, reported, and evaluated efficiently.
 
  • Every data you wish to monitor in the Reports has to be a Dropdown/User Dropdown/Date/ Date&Time field in the card details page, or default Qntrl values (like Created time, Closed time, Stage, etc., in the X-axis) in order to maintain useable format of data.
  • When you analyze critical decision points like potential cash flow issues, staffing, peak sales periods, success of marketing campaigns, staff hours, stock (in or out) - ensure to collect information on a regular basis with the frequency determined by the type of data you are collecting. This ensures the participation of team/individuals so that they can regularly update the status of cards to collect and record data.
 
Try out and create trend analysis reports and explore unique ways to use them in your organization. Leave your comments below or email us at  support@qntrl.com



    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • Tip #21: Increase user engagement using dynamic email content and attachments in Orchestly

                                                              Businesses often send out bulk emails like weekly newsletters, monthly event updates, promotional emails, surveys, beta access emails, product reviews, seasonal greetings, and so on. Even as the gist of these emails remain constant for all recipients, personalizations capture the audience’s attention and help brands connect with them.   Orchestly’s email templates allows you to draft and send dynamic emails with personalized content and attachments to internal and external users. Email templates
                                                            • Qntrl's 2023 year in review

                                                              This year has been all about analyzing our customer feedback and building a resilient and solution-driven product from it. As a result of this work, we're happy to announce that a whole new version of Qntrl is getting ready for release soon. This new
                                                            • Tip #61: 5 different ways to create Cards in Qntrl

                                                              Qntrl supports an array of features that covers everything required for business orchestration, from process automation to business advancement. Cards, being the elemental feature of Qntrl, record all the details of a particular task from the beginning
                                                            • Tip #17: Stay informed of significant business impact using Orchestly

                                                              With remote working becoming the new norm, leaders across sectors need to stay updated of their business performance in the market to aid business decisions. Instead of awaiting virtual meetings from sales and finance heads to put forth the business status, organization leaders can themselves dig into the system to keep an eye on their revenue generating customers or set up notifications to monitor major updates.   Orchestly recognizes such requirements and provides adaptable solutions for all business
                                                            • Onboard faster with Orchestly's Tutorials

                                                              We are actively rolling out new learning materials to assist our customers onboard at ease and automate their processes effortlessly. On that front, we recently launched Tutorials for Orchestly.   Tutorial is a step-by-step guide to help users familiarize the concepts of Orchestly and automate simple processes right from scratch. We’ve documented 3 such business processes viz. Order Manufacturing, Product Implementation, and Change Management.   We're looking forward to document more customer-centric


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • Zoho LandingPage is integrated with Zoho One!

                                                                                                                Greetings to the Zoho One users out there! We're delighted to let you know that Zoho LandingPage is available in Zoho One too! With Zoho LandingPage, you can host custom-made landing pages, and persuade the visitors to dive deeper by making further clicks,
                                                                                                              • Android app sync problem - multiple devices have same problem

                                                                                                                Hello, I am having a problem with synchronization in the Android app. When I create a drawing, the data does not sync correctly—only a blank note is created without the drawing. I tested this on multiple devices, including phones and tablets, and the
                                                                                                              • How can i resend a campaign to only one of the recipients on the original campaign

                                                                                                                How can i resend a campaign to only one of the recipients on the original campaign ? Sincererly, Mike
                                                                                                              • How to show branch instead of org name on invoice template?

                                                                                                                Not sure why invoices are showing the org name not the branch name? I can insert the branch name using the ${ORGANIZATION.BRANCHNAME} placeholder, but then it isn't bold text anymore. Any other ideas?
                                                                                                              • Marketing Automation Requirements Questions

                                                                                                                I would like to set up a multi-email drip campaign- please see the structure below and confirm if I can achieve this set up in Zoho marketing automation. Where applicable, highlight gaps and workarounds. Thanks Drip email campaign- Can I create one drip
                                                                                                              • how to change the page signers see after signing a document in zoho sign

                                                                                                                Hello, How can I please change the page a signer sees after signing a document in Zoho Sign? I cannot seem to find it. As it is now, it shows a default landing page "return to Zoho Sign Home". Thanks!
                                                                                                              • Question about using custom_fields in Storefront Add-to-Cart API (error 2003 – required details)

                                                                                                                Hi everyone, I’m working with the Zoho Commerce Storefront API, specifically the Add to Cart endpoint: POST /storefront/api/v1/cart According to the documentation, this endpoint supports a custom_fields parameter for adding line-item custom data. I’m
                                                                                                              • Can a project be cloned?

                                                                                                                Good afternoon, greetings. I would like to ask if it's possible to clone a project in Microsoft Project. I found a way to do it using templates, but I'm not sure if there's a direct way to clone a project. Thank you in advance for your attention, and
                                                                                                              • Timesheet Tasks in Zoho Books: associate to service item

                                                                                                                How do we associate a service item to timesheet tasks in Zoho Books? For example: Joe spent 5 hours on project:task1 which is Service Item#1 (Income:Service1). When the invoice is issued thru the Project Invoice section, this is not available. When the
                                                                                                              • Task/Activity indicator in SalesPipeline overview has disappeared

                                                                                                                I Just logged in my ZOHO CRM first 2026 checking my salespipeline overview , Every record card used to show an indication that there was an open task (Yellow if the expiry date was close, red if the expiry date was today and grey when it had expired).
                                                                                                              • Tip #56- Accessibility Controls in Zoho Assist: Hearing- 'Insider Insights'

                                                                                                                As we begin the new year, it’s a great time to focus on making our tools more inclusive and accessible for everyone. Remote support often involves long hours in front of screens, varying lighting conditions, and users with diverse accessibility needs.
                                                                                                              • Zoho Desk Android app update: Table view for All Departments view, custom button

                                                                                                                Hello everyone! In the latest version(v2.9.25) of the Zoho Desk Android app update, we have introduced Table view for the 'All Departments' view in the ticket module. We also have supported an option that allows tickets in the Table view to be sorted
                                                                                                              • What's New - December 2025 | Zoho Backstage

                                                                                                                In December, Backstage introduced a focused set of updates that improve how you manage registrations, communicate with attendees, and track participation. These enhancements are designed to give organizers greater flexibility and clearer control across
                                                                                                              • Add multiple users to a task

                                                                                                                When I´m assigning a task it is almost always related to more than one person. Practical situation: When a client request some improvement the related department opens the task with the situation and people related to it as the client itself, the salesman
                                                                                                              • A Roundup of Zoho Sprints 2025

                                                                                                              • Sorting Custom Date in API isn't working w pagination limit

                                                                                                                How can we sort a custom field with DATE using pagination? Starting at page=1 then moving to page=2 with a limit of 10 each, its all messed up and even shows some of the same records as page 1? https://www.zohoapis.com/crm/v2/INVOICE_MODULE/search?criteria=(FM_Contact_ID:equals:1234)&sort_by=Invoice_Date&sort_order=desc&per_page=10&page='
                                                                                                              • SAP Business One(B1) integration is now live in Zoho Flow

                                                                                                                We’re excited to share that SAP Business One (B1) is now available in Zoho Flow! This means you can now build workflows that connect SAP B1 with other apps and automate routine processes without relying on custom code. Note: SAP Business One integration
                                                                                                              • Enhancement in Role and Profile mapping of agents in Sandbox

                                                                                                                Hello everyone! We have brought in a modification in the way users are mapped to a particular role and profile in Sandbox. What has changed? When agents are copied from production to Sandbox: If a user's current role and profile is available in Sandbox,
                                                                                                              • The reason I switched away from Zoho Notebook

                                                                                                                My main reason for switching to Zoho was driven by three core principles: moving away from US-based products, keeping my data within India as much as possible, and supporting Indian companies. With that intent, I’ve been actively de-Googling my digital
                                                                                                              • Decimal places settings for exchange rates

                                                                                                                Hello, We are facing issues while matching vendor payments with banking feeds. As we often import products/services exchange rate comes into play. Currently, ZOHO allows only six digits for decimal places. We feel that conversions like JPY to INR require
                                                                                                              • Zoho removed ability to see all Scheduled Reports!

                                                                                                                If you are not the owner of a scheduled report, Zoho recently removed the capability to see each scheduled report. As an admin who relies on seeing all scheduled reports being sent, this is a terrible update. Now I cannot see ANY scheduled reports...even the ones I am being sent!!  This should be a setting for admins to control.  This is a bad update.
                                                                                                              • Automate Backups

                                                                                                                This is a feature request. Consider adding an auto backup feature. Where when you turn it on, it will auto backup on the 15-day schedule. For additional consideration, allow for the export of module data via API calls. Thank you for your consideration.
                                                                                                              • GCLID and Zoho Bookings

                                                                                                                Is there anyway to embed a Zoho Bookings signup on a landing page and pass the GCLID information? More specifically, can this be done using auto-tagging and not manual tagging the GCLID? I know Zappier has an integration to do this but is there a better
                                                                                                              • Merge Items

                                                                                                                Is there a work around for merging items? We currently have three names for one item, all have had a transaction associated so there is no deleting (just deactivating, which doesn't really help. It still appears so people are continuing to use it). I also can't assign inventory tracking to items used in past transactions, which I don't understand, this is an important feature moving forward.. It would be nice to merge into one item and be able to track inventory. Let me know if this is possible.
                                                                                                              • Create PO from an invoice

                                                                                                                We are a hardware and software sales company which receives orders over the internet. We drop ship most of our products from a warehouse outside of our company. Our orders get sync'd into Zoho from our store via onesaas as invoices. It would be great
                                                                                                              • Blueprint or Validation Rules for Invoices in Zoho Books

                                                                                                                Can I implement Blueprint or Validation Rules for Invoices in Zoho Books? Example, use case could be, Agent confirms from client that payment is done, but bank only syncs transactions tomorrow. in this case, Agent can update invoice status to done, and
                                                                                                              • Resetting auto-number on new year

                                                                                                                Hi everyone! We have an auto-number with prefix "D{YYYY}-", it generates numbers like D2025-1, D2025-2, etc... How can we have it auto-reset at the beginning of the next year, so that it goes to D2026-1? Thanks!
                                                                                                              • The Social Wall: December 2025

                                                                                                                Hello everyone! As we wrap up the final edition of the Social Wall for 2025, it’s the perfect time to look at what went live during December. QR code generator From paying for coffee to scanning metro tickets, QR codes are everywhere and have made everyday
                                                                                                              • Custom AI solutions with QuickML for Zoho CRM

                                                                                                                Hello everyone, Earlier, we introduced Custom AI Solutions in CRM that let you access QuickML for your custom AI needs. Building on that foundation, we’ve now enabled a deeper integration: QuickML models can be seamlessly integrated into CRM, and surface
                                                                                                              • Helper Functions and DRY principle

                                                                                                                Hello everyone, I believe Deluge should be able to use 'Helper functions' inside the main function. I know I can create different standalones, but this is not helpful and confusing. I don't want 10000 different standalones, and I dont want to have to
                                                                                                              • Introducing workflow automation for the Products module

                                                                                                                Greetings, I hope all of you are doing well. We're happy to announce a few recent enhancements we've made to Bigin's Products module. The Products module in Bigin now supports Workflows, enabling you to automate routine actions. Along with this update,
                                                                                                              • Power up your Kiosk Studio with Real-Time Data Capture, Client Scripts & More!

                                                                                                                Hello Everyone, We’re thrilled to announce a powerful set of enhancements to Kiosk Studio in Zoho CRM. These new updates give you more flexibility, faster record handling, and real-time data capture, making your Kiosk flows smarter and more efficient
                                                                                                              • Zia Formula Expression Generator for Formula fields

                                                                                                                Hello everyone! Formula fields are super useful when you want your CRM to calculate things for you but writing the expression is where most people slow down. You know what you want, but you’re not fully sure which function to use, how the syntax should
                                                                                                              • Issue with Zoho Creator Form Full-Screen View in CRM Related List Integration

                                                                                                                Hi Team, We have created a custom application in Zoho Creator and integrated it into Zoho CRM as a related list under the Vendor module, which we have renamed as Consignors. Within the Creator application, there is a form named “Pickup Request.” Inside
                                                                                                              • Wrapping up 2025 on a high note: CRM Release Highlights of the year

                                                                                                                Dear Customers, 2025 was an eventful year for us at Zoho CRM. We’ve had releases of all sizes and impact, and we are excited to look back, break it down, and rediscover them with you! Before we rewind—we’d like to take a minute and sincerely thank you
                                                                                                              • Customer Parent Account or Sub-Customer Account

                                                                                                                Some of clients as they have 50 to 300 branches, they required separate account statement with outlet name and number; which means we have to open new account for each branch individually. However, the main issue is that, when they make a payment, they
                                                                                                              • Restrict Users access to login into CRM?

                                                                                                                I’m wanting my employees to be able to utilize the Zoho CRM Lookup field within Zoho Forms. For them to use lookup field in Zoho Forms it is my understanding that they need to be licensed for Forms and the CRM. However, I don’t want them to be able to
                                                                                                              • Unknown table or alias 'A1'

                                                                                                                I would like to create a subquery but i am getting the following error: Unknown table or alias 'A1' used in select query. This is the sql statement:  SELECT A1.active_paying_customers, A1.active_trial_customers, A1.new_paying_signup, date(A1.date_active_customers), 
                                                                                                              • in the Zoho creator i have address field based the customer lookup im selecting the addresss , some times the customer address getting as null i want to show as blank

                                                                                                                in the Zoho creator i have address field based the customer lookup im selecting the addresss , some times the customer address getting as null ,i want to show as blank instead of showing null. input.Billing_Address.address_line_1 = ifNUll(input.Customers_Name.Address.address_line_1,"");
                                                                                                              • Question about upgrade and storage space Zoho Notebook

                                                                                                                After upgarding my Zoho Notebook plan, I am running into the following issue. I just upgraded from a free Zoho Notebook subscription to Pro Lite after I got a notification in my Window Zoho Notebook desktop app saying that I had run out of space. However,
                                                                                                              • Next Page