Update on Instagram’s publishing issue [FIXED]

Update on Instagram’s publishing issue [FIXED]

Hello, 

Following a brief technical snag experienced by some users today while publishing posts to Instagram, we wanted to make a quick announcement and confirm that this issue has now been fixed by Instagram. You can now resume publishing as per usual. 

In the last few hours several of you faced difficulty posting image content via Zoho Social— PNG file format specifically—to your Instagram profiles.

While this issue persisted only for the PNG image content, and none of the other image file formats ( .JPG or .GIF) - we would advise you to take heed of this, while publishing for the next few hours, unless we hear an official update from Instagram. 

But the current status stands that all publishing has been resumed as per usual, and for those of you who had difficulty sending out a post from the Zoho Social dashboard - do check the Failed Posts section on your Zoho Social dashboard to retrieve and republish any content that may have bounced back.

You can do this with the following steps:

1. Head to Posts on your Zoho Social home screen.
2. Click on Unpublished Posts on the left side bar
3. From the top menu click on the Type dropdown and hit ‘ Failed Posts’
4. Head to the desired post and click on the retry or schedule again  icon to publish/schedule the post.


Hope this helps you. Feel free to reach out to us on support@zohosocial.com if you require any help. 



Team Zoho Social 

      Zoho Developer Community




          Bootcamp
          Community
          Pricing
          Webinars
          What's New
          Integrations
          Contact Support
          Contact Sales

            Zoho Survey Resources
              Features
              Survey Templates
              Integrations
              Community
              iOS Mobile Surveys
              Pricing
              Android Mobile Surveys
              Insurvey Blogs
              Insight Blogs
              Tips & Tricks







                            Latest Feature Updates


                                Zoho Desk Resources

                                • Desk Community Learning Series


                                • Digest


                                • Functions


                                • Meetups


                                • Kbase


                                • Resources


                                • Glossary


                                • Desk Marketplace


                                • MVP Corner


                                • Word of the Day




                                    Zoho Marketing Automation
                                      Zoho SalesIQ Resources

                                            • Sticky Posts

                                            • Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social

                                              Hello everyone,   We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions  LinkedIn is one of the most popular

                                            • Introducing advanced statistics for all your social media posts

                                              When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective

                                            • Introducing Inbox in Zoho Social

                                              Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign them

                                            • It's here! A Publishing Calendar to give you better view and more control over your posts.

                                              Hello!   Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out.  In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day.  Here we go! Introducing... an all-new Publishing Calendar,

                                            • Edit images on Zoho Social

                                              Hello customers,   We're here to talk to you about an exciting update for Zoho Social that will make your social media posting a breeze. We know how much of an inconvenience it is to make last-minute changes to an image that you want to post or to resize


                                            Manage your brands on social media
                                            Access Zoho Social

                                              Zoho Pagesense Resources


                                                  Zoho TeamInbox Resources

                                                    Zoho DataPrep Resources



                                                      Zoho CRM Plus Resources

                                                        Zoho Books Resources


                                                          Zoho Subscriptions Resources

                                                            Zoho Projects Resources


                                                              Zoho Sprints Resources


                                                                Qntrl Resources


                                                                  Zoho Creator Resources



                                                                    Zoho WorkDrive Resources



                                                                      Zoho Campaigns Resources


                                                                        Zoho CRM Resources

                                                                        • CRM Community Learning Series

                                                                          CRM Community Learning Series


                                                                        • Tips

                                                                          Tips

                                                                        • Functions

                                                                          Functions

                                                                        • Meetups

                                                                          Meetups

                                                                        • Kbase

                                                                          Kbase

                                                                        • Resources

                                                                          Resources

                                                                        • Digest

                                                                          Digest

                                                                        • CRM Marketplace

                                                                          CRM Marketplace

                                                                        • MVP Corner

                                                                          MVP Corner





                                                                            Design. Discuss. Deliver.

                                                                            Create visually engaging stories with Zoho Show.

                                                                            Get Started Now