Threaded conversations for emails sent via automation

Threaded conversations for emails sent via automation

Hi Guys, 

I hope you are doing well. 

Don't you guys think we should have an option in a workflow to notify users either as a new email or the previous email thread. 

For example, if you have one deal in the process and there are 10 different stages during that deal and you want to notify the user every time the deal changes its stage. Would you like to receive 10 different emails or the same email thread to keep you updated?

Now Let's take an email of the Lead module,

Let's say your organization follow up with new leads 5 times through email. Would you like to send 5 different emails or maybe one email and keep the same email thread to follow up?

Thank you!



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