#1 Zoho Billing vs. Zoho Books: Which one should I choose?

#1 Zoho Billing vs. Zoho Books: Which one should I choose?

Managing your business finances isn't just about sending invoices. It's about keeping everything organized, accurate, and moving towards your organization's goals. At Zoho, we understand the complexity, which is why we offer two powerful yet distinct solutions: Zoho Billing and Zoho Books.

While these applications share overlapping features, they are designed to serve a defined purpose. If you have been wondering "Which one should I choose?" or even "Do I need both?", this guide will give you the answers.

 What is Zoho Billing? 

Zoho Billing is an end-to-end dedicated billing automation platform designed to manage all your customer billing needs in one place.

It supports diverse billing models, including one-time billing, subscription-based billing, and milestone or project billing, which makes it more versatile. With Zoho Billing, you can create professional invoices, automate payment reminders, and collect payments.

Beyond just invoicing, Zoho Billing offers advanced automation features like dunning management, consolidated billing, and workflows. Its wide range of reporting focuses on revenue insights like recognized versus deferred revenue, MRR, ARR, Invoice Aging, and more.

Zoho Billing is purpose-built for companies that want to simplify, streamline, and scale their billing operations with reduced manual efforts. 

  

What is Zoho Books? 

Zoho Books is a comprehensive online accounting solution that includes all the billing features of Zoho Billing while expanding into full financial and accounting management.

It enables businesses to manage their entire accounting cycle. Starting from creating invoices to tracking expenses, managing vendor bills, reconciling bank accounts, and handling inventory.

Zoho Books ensures tax compliance and offers professional-grade financial reporting, such as Profit & Loss statement, Balance Sheet, and Cash Flow Forecast. This makes Zoho Books the ideal choice for businesses that need complete visibility and control over their finances.

It brings billing, expenses, banking, and inventory together in one system, eliminating silos and errors caused by them.

Why choose Zoho Billing if Zoho Books has invoicing features?

It's true that Zoho Books includes invoicing features. However, Zoho Billing is specifically designed to offer more advanced, dedicated features for billing automation that go beyond standard invoicing.

Businesses that need to manage complex billing modes like subscription, project-based billing, or hybrid models will benefit from Zoho Billing's flexibility. Its automation feature reduces manual work, improves payment success rates, and ensures you get paid faster.

Zoho Billing also provides specialized revenue-focused insights that help finance teams analyze and forecast revenue trends with greater precision. In other words, if billing is a major operational focus for your business, Zoho Billing is designed to make it easier, more reliable, and scalable.


Which one should I choose?

Choice 1: If your primary objective is to automate billing, remind customers of their outstanding balances, and collect payments regardless of any billing model, Zoho Billing is the right choice.

Choice 2: If you need full accounting functionality, including expense tracking, vendor management, inventory management, banking, and tax compliance, Zoho Books is the comprehensive solution for that.

Choice 3: If your business needs both automated billing and full-stack accounting, managing them in two different applications can easily become confusing and might lead to several inconsistencies. That's where Zoho's ecosystem keeps you covered.

Designed to work together, these applications automatically sync the common modules such as customers, invoices, payments, and revenue recognition. With this integration, your financial records will stay accurate and up to date without any manual intervention.

By using both applications together, you get the best of both worlds: advanced billing capabilities plus complete accounting management. It's a scalable setup that can evolve with your business needs over time.

Whether you choose Zoho Billing, Zoho Books, or both, you will be equipped with tools that reduce manual work, improve accuracy, and help you grow with confidence.

If you are not sure which one is right for you, our team is always happy to help you figure it out. 

    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner




                                                            • Sticky Posts

                                                            • Community Learning Series | Digest #5 — September 2020

                                                              Dear customers, We're happy to bring you the September edition of our #CommunityDigest! Keep track of your subscription KPIs right from your smartphone: Last month, we enhanced our Android mobile app to help our customers get daily updates on their business health. We got to know from a lot of customers that this has made their job much more easier because they no longer have to keep a reminder to manually check on the previous day's revenue or activations. If you have not downloaded it yet, here's
                                                            • Community Learning Series | Digest #4 - August 2020

                                                              Dear customers, We hope you're staying safe and healthy. I'm happy to bring you the fourth edition of our #CommunityDigest with some brand-new updates from us. 1. Daily Business Updates (for Android users) The Zoho Subscriptions Android app has got a cool new update: You can now get a push notification to your smartphone that lets you know how many activations and cancellations have taken place, and what's the net revenue for the previous day. The best part is, you can tell the app when exactly you
                                                            • Community Learning Series | Digest #3 - July 2020

                                                              Dear customers, We hope you're staying safe and healthy. We're glad to bring you the July edition of our #CommunityDigest. New community members can view our previous newsletters here. This time, we have two major updates and three interesting topics for you: 1. Zoho Subscriptions Developer Community Since the inception of Zoho Subscriptions, our team believed that the recurring billing platform we provide should be able to offer an extensive API library that empowers businesses to automate most
                                                            • Introducing: Community Learning Series | Digest #1 - May 2020

                                                              Dear customers, We hope you are staying safe and healthy. Helping businesses manage their customer subscriptions more efficiently has always been, and always will be, our goal at Zoho Subscriptions. We strongly believe this is possible if we grow together as a community and share what we know with each other. To nurture this shared learning experience, here is our brand-new Community Learning Series! ​ Welcome to the first edition of our digest! Each edition of our community digest includes guides


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ






                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • New integration: Track booking page appointments in Google Analytics 4

                                                                                                              Hello all, Greetings from the Zoho Bookings team! We’re excited to introduce our new Google Analytics 4 (GA4) integration designed to help you track booking activity, understand customer behavior, and measure marketing performance, all in one place. What
                                                                                                            • How to list emails in a folder, e.g. Inbox, on multiple pages when using Zoho mail webpage?

                                                                                                              Something as shown in the figure. There are totally 50 emails in Sent folder. If "Mail per page" equals 20, then the Sent folder is split into 3 pages. When I wander through Sent folder, I can just select a specific page to jump to. BTW, it seems that
                                                                                                            • How to add image to items list in Invoice or Estimate?

                                                                                                              Hello! I have just started using Zoho Invoice to create estimates and, possibly to switch from our current CRM/ERP Vendor to Zoho. I have a small company that is installing CCTV systems and Alarm systems. My question is, can I add images of my "items" to item list in Zoho Invoice and Estimates and their description? I would like to show my clients the image of items in our estimates so they can decide if they like these items. And I tell you, often they choose more expensive products just because
                                                                                                            • Zoho Calendar soft bounce on @hotmail.com and @yahoo.com email addresses

                                                                                                              Hello, our Zoho calendar recently does not send the calendar invites to emails with hotmail and yahoo domains and comes back with a "soft bounce". other domains like Gmail works fine. Also sending "email" to the same emails to the above domains work well
                                                                                                            • How can I filter a field integration?

                                                                                                              Hi,  I have a field integration from CRM "Products" in a form, and I have three product Categories in CRM. I only need to see Products of a category. Thanks for you answers.
                                                                                                            • ERROR CODE :512 - 5.4.4 DNS error:NXDOMAIN.

                                                                                                              Suddenly we cant send mail, we are getting this error for all outbound mail to multiple domains.
                                                                                                            • Can Zoho Flows repeat Actions more than once?

                                                                                                              I'm attempting to make an intentional Zoho Flow loop using the below layout. However, when "WithinLimit" condition is met, the program fails to execute the action "Get & Add Request Co..." again. Is this by design? Is Zoho Flows unable to repeat actions
                                                                                                            • Unveiling Cadences: Redefining CRM interactions with automated sequential follow-ups

                                                                                                              Last modified on 01/04/2024: Cadences is now available for all Zoho CRM users in all data centres (DCs). Note that it was previously an early access feature, available only upon request, and was also known as Cadences Studio. As of April 1, 2024, it's
                                                                                                            • customer data security

                                                                                                              We are exploring ways to enhance our within Zoho CRM. Our Goal: We want to fully integrate RingCentral with Zoho CRM to enable click-to-call functionality for our sales team. However, to comply with data privacy regulations and protect customer contact
                                                                                                            • Zoho Cliq not working on airplanes

                                                                                                              Hi, My team and I have been having this constant issue of cliq not working when connected to an airplane's wifi. Is there a reason for this? We have tried on different Airlines and it doesn't work on any of them. We need assistance here since we are constantly
                                                                                                            • Sync CRM inventory data with Zoho Books

                                                                                                              I just switched everything over to ZoHo books, but I am trying to find out why the CRM Estimates, Invoices, and Sales Orders created in ZoHo CRM are not then duplicated in ZoHo Books? I had Quickbooks before, and had to do everything twice, I thought
                                                                                                            • mask Customer phone number and agents cant see customer phone number

                                                                                                              Is there any way we can integrate Zoom Phone with Zoho CRM while ensuring that customer phone numbers remain masked? We need a solution where agents can make outbound calls but cannot see customer phone numbers. Please let us know if there is any solution
                                                                                                            • Email Reminders on Shared Calendars

                                                                                                              How do we turn off the setting that emails reminders to everyone who has accepted or declined a calendar invite? If 8 of us have been invited to the same meeting, we receive 8 notifications for every step of the process, from invitation to decision.
                                                                                                            • Default Sorting on Related Lists

                                                                                                              Is it possible to set the default sorting options on the related lists. For example on the Contact Details view I have related lists for activities, emails, products cases, notes etc... currently: Activities 'created date' newest first Emails - 'created
                                                                                                            • One Contact with Multiple Accounts with Portal enabled

                                                                                                              I have a contact that manages different accounts, so he needs to see the invoices of all the companies he manage in Portal but I found it not possible.. any idea? I tried to set different customers with the same email contact with the portal enabled and
                                                                                                            • WebDAV / FTP / SFTP protocols for syncing

                                                                                                              I believe the Zoho for Desktop app is built using a proprietary protocol. For the growing number of people using services such as odrive to sync multiple accounts from various providers (Google, Dropbox, Box, OneDrive, etc.) it would be really helpful if you implemented standard protocols such as WebDAV / FTP / SFTP so that alternative inc clients can be used.
                                                                                                            • What's New in Zoho Inventory | Q2 2025

                                                                                                              Hello Customers, The second quarter have been exciting months for Zoho Inventory! We’ve introduced impactful new features and enhancements to help you manage inventory operations with even greater precision and control. While we have many more exciting
                                                                                                            • How to refresh a ticket view ?

                                                                                                              I am doing a widget where I send a rest api call to make a new draft to the ticket I am viewing. The issue is sometimes it refresh a ticket view and I can see inserted draft right away, but sometimes I do not see it even if it is inserted correctly and
                                                                                                            • Ugh! - Text Box (Single Line) Not Enough - Text Box (Multi-line) Unavailable in PDF!

                                                                                                              I provide services, I do not sell items. In each estimate I send I provide a customized job description. A two or three sentence summary of the job to be performed. I need to be able to include this job description on each estimate I send as it's a critical
                                                                                                            • Merge Items

                                                                                                              Is there a work around for merging items? We currently have three names for one item, all have had a transaction associated so there is no deleting (just deactivating, which doesn't really help. It still appears so people are continuing to use it). I also can't assign inventory tracking to items used in past transactions, which I don't understand, this is an important feature moving forward.. It would be nice to merge into one item and be able to track inventory. Let me know if this is possible.
                                                                                                            • Supervisor Rules - Zoho Desk

                                                                                                              Hi, I have set up a Supervisor Rule in Zoho Desk to send an email alert when a ticket has been on hold for 48 hours. Is there a way to change it so that the alert only sends once and not on an hourly basis? Thank you Laura
                                                                                                            • ResponseCode 421, 4.7.0 [TSS04] Messages from 136.143.188.51 temporarily deferred due to user complaints

                                                                                                              Had email bounce. Let me know if you can fix this. Thanks. Michael
                                                                                                            • Zoho Canvas - Custom templates for related lists

                                                                                                              Hi, I see that the example pages load always one of our related lists in a custom template, but I dont know how to work with that:  1) How can i make my own custom templates for related lists?  2) Where and how can i check out existing custom templates?
                                                                                                            • Automation #15: Automatically Adding Static Secondary Contacts

                                                                                                              Rockel is a top-tier client of Zylker traders. Marcus handles communications with Rockel and would like to add Terence, the CTO of Zylker traders to the email conversations. In this case, the emails coming from user address rockel.com should have Terence
                                                                                                            • New Zoho triggers Google Dangerous flag due toabnormal charcters

                                                                                                              Just signed up and doing my first email test. I sent it to my google email account but it got flagged as Dangerous" due abnormal characters. My DNS setup looks ok. Page snips attached Help Please Thanks, Rick DC PowerWorld
                                                                                                            • Is there a API to fetch tasks in a Board/Section

                                                                                                              I am writing a scheduled function that retrieves all the tasks and send an reminder on cliq. I cannot seem to find a API to fetch tasks (by user / board / section) What are the way to fetch tasks?
                                                                                                            • Having trouble fetching contents of Zoho Connect Feeds using the API, requesting alternative API documentation.

                                                                                                              I'm trying to retrieve feed/post data from Zoho Connect using the API but facing challenges with the current documentation. What I've tried: OAuth authentication is working correctly (getting 200 OK responses) Tested multiple endpoints: /pulse/nativeapi/v2/feeds,
                                                                                                            • Adding an Account Name to Tasks/Reminders

                                                                                                              Does anyone know how to add the related account name to a task?  When we look at the list of activities and when the reminders pop up, there is no way of quickly seeing who the account is. 
                                                                                                            • Top Bar Shifting issue still not fixed yet

                                                                                                              I mentioned in a previous ticket that on Android, the top bar shifts up when you view collections or when you're in the settings. That issue still hasn't been fixed yet. I don't wanna have to reinstall the app as I've noticed for some reason, reinstalling
                                                                                                            • Triggering Zoho Flow on Workdrive File Label

                                                                                                              Right now Im trying to have a zoho flow trigger on the labeling/classification of a file in a folder. Looking at the trigger options they arent great for something like this. File event occurred is probably the most applicable, but the events it has arent
                                                                                                            • SendMail to multiple recipients

                                                                                                              Hi, I'm trying to send an email to a list of recipients.  Right now the "to" field is directed to a string variable. (List variables won't work here). In the string variable, how can I make it work? trying "user@app.com;user2@app.com" or "user@app.com; user2@app.com" just failed to send the emails. Ravid
                                                                                                            • Populate drop down field from another form's subform

                                                                                                              Hello, I found how to do that, but not in case of a subform. I have a Product form that has a subform for unit and prices. A product might have more than one unit. For example, the product "Brocoli" can be sold in unit at 3$ or in box of 10 at 25 $. Both
                                                                                                            • Usar o Inventory ou módulo customizado no CRM para Gestão de Estoque ?

                                                                                                              Minha maior dor hoje em usar o zoho é a gestão do meu estoque. Sou uma empresa de varejo e essa gestão é fundamental pra mim. Obviamente preciso que esse estoque seja visível no CRM, Inicialmente fiz através de módulos personalizados no próprio Zoho CRM,
                                                                                                            • Signup forms behaviour : Same email & multiple submissions

                                                                                                              My use case is that I have a signup form (FormA) that I use in several places on my website, with a hidden field so I can see where the contact has been made from. I also have a couple of other signup forms (FormB and FormC) that slight differences. All
                                                                                                            • getting error in project users api

                                                                                                              Hello, I'm getting a "Given URL is wrong" error when trying to use the Zoho Projects V3 API endpoint for adding users to a project. The URL I'm using is https://projectsapi.zoho.com/api/v3/portal/{portalid}/projects/{projectid}/projectusers/ and it's
                                                                                                            • Change total display format in weekly time logs

                                                                                                              Hi! Would it be possible to display the total of the value entered in the weekly time log in the same format that the user input? This could be an option in the general settings -> display daily timesheet total in XX.XX format or XX:XX.
                                                                                                            • Different Company Name for billing & shipping address

                                                                                                              We are using Zoho Books & Inventory for our Logistics and started to realize soon, that Zoho is not offering a dedicated field for a shipping address company name .. when we are creating carrier shipping labels, the Billing Address company name gets always
                                                                                                            • How to display historical ticket information of the total time spent in each status

                                                                                                              Hi All, Hoping someone can help me, as I am new to Zoho Analytics, and I am a little stuck. I am looking to create a bar chart that looks back over tickets raised in the previous month and displays how much time was spent in each status (With Customer,
                                                                                                            • Zoho Projects iOS app update: Global Web Tabs support

                                                                                                              Hello everyone! In the latest version(v3.10.10) of the Zoho Projects app update, we have brought in support for Global Web Tabs. You can now access the web tabs across all the projects from the Home module of the app. Please update the app to the latest
                                                                                                            • Zoho Community Weekend Maintenance: 13–15 Sep 2025

                                                                                                              Hi everyone, We wanted to give you a heads-up that Zoho Community will undergo scheduled maintenance this weekend. During this period, some community features will be temporarily unavailable, while others will be in read-only mode. Maintenance Window:
                                                                                                            • Next Page