📣📣 Zoho Bookings - Feature Roadmap 2024

📣📣 Zoho Bookings - Feature Roadmap 2024

Hi Everyone,

Thank you for all the support you have been showing Zoho Bookings. We had a fabulous 2023, with a bunch of new features and over 60K new users. In 2024, our prime focus will be on user experience, and we have a few vital features coming in as well.

Below is our projection for the year so far (we'll be adding more items once they're prioritized and slotted for release).

1. Ad-hoc meetings

It's common to get meeting requests outside your schedule. Ad-hoc meetings allow you to reserve time slots and share them with specific clients or prospects you want to meet with.

Not just clients—you can book internal meetings with your own staff too. Plus, keep time slots hidden from the person you're sharing your availability with.





2. Recurring one-on-one meetings

Looking to offer one-on-one meetings on repeat for your clients? Don't book separate appointments.

Set up a package and let your clients choose the desired time slots with recurring one-one-one meetings. 
Customize meetings to recur on desired days and times. Collect payments for all the sessions upfront and have clients show up during the set schedule.



3. Appointment restrictions

Too many appointments a day can really decrease the quality of your work. Take control of your time with appointment restrictions. Restrict the number of appointments you receive for any staff, service, or resource, right down to the customer (using their email address).

Limit appointments for:
  • One-on-one services
  • Collective booking services
  • Group booking services
  • Resource booking services

4. Enhanced browser extension

We recently launched our free Chrome extension so you can book appointments, check your schedule, and book time off right from the browser. Now, we're extending its capabilities to:

  • Copy desired time slots into your Gmail messages
  • Share booking links inside LinkedIn

You can extend your outreach to clients over social media and email with the upcoming features.

5. Integration with Bigin


Love 
Bigin? You'll love Zoho Bookings too. Automatically collect qualified leads when they schedule with you in Zoho Bookings, and manage those leads using Bigin—the perfect lead-gen and sales machinery for your business!

Plus, book appointments right inside Bigin and manage all your customers from one place.





6. Preview email templates

It's important to ensure your email notifications load well with all visual elements in place. Now, you can upload your HTML content and preview your email notifications before sending them to your clients.

No more broken emails!



7. Event title customization


We've heard your requests for customizable event titles on calendar invites. Now, you can use placeholders to add dynamic values like the event name, time, and host in titles. This is expected to be released before March 15, 2024.

8. Extended custom functions


There's a lot you can do with Zoho Bookings when you use custom functions:
  • Create a Cliq notification when an appointment is rescheduled.
  • Send Zoho WorkDrive documents to clients when you mark an appointment as complete.
How do you do it?
  • Pick the Zoho app to integrate with (e.g., Zoho Books, Zoho Cliq)
  • Decide on the desired result (e.g., create an invoice, send a message)
  • Choose a trigger (e.g., booked, canceled, rescheduled)

With custom functions, connecting Zoho Bookings with other Zoho apps will be a breeze. Below is the list of apps you can connect to through custom functions.

Zoho CRM
Zoho Invoice
Zoho Books
Zoho Docs
Zoho Sign
Zoho Recruit
Zoho Cliq

9. Mobile app revamp


Your business staff should be able to access appointment details, check availability, and book time-offs on the go. That's why we're launching a completely revamped Zoho Bookings app (both iOS and Android) with a fresh UI and enhanced user experience. Here's a teaser of some of the screens.


    

 

10. UI/UX enhancements


We've identified areas in the web app where we can elevate your user experience. We are doing a major revamp of the look and feel of the web app to complement the changes we're bringing to our mobile app.

Note that the items listed above are in no particular order for our projected roadmap, 2024. We'll make announcements when they're live and when there are new additions to our planned updates. Have a great year ahead!

Cheers,
The Zoho Bookings Team

    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.






                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts



                                                              • Sticky Posts

                                                              • New feature: Invite additional guests for your bookings

                                                                Hello everyone, Greetings from Zoho Bookings! We are happy to announce the much-awaited feature Guest Invite, which enhances your booking experience like never before. This feature allows additional participants to be invited for the bookings to make
                                                              • 📣📣 Zoho Bookings Schedulathon 2025 is here!

                                                                Hey Zoho Bookings fam, We're excited to invite you to our first-ever hackathon: Yes, Zoho Bookings Schedulathon 2025 is live now. This is a virtual event and you can participate anywhere from the world. Businesses should be able to set up meetings from
                                                              • 📣 [Webinar] Spikra shows how businesses leverage Zoho Bookings to increase revenue

                                                                [Webinar] Spikra shows how businesses leverage Zoho Bookings to increase revenue Hi all, Service-based businesses need to be on top of their client experience game to stay ahead. Spikra, one of our Advanced Zoho Partners, has been helping businesses deliver
                                                              • 📣📣 Zoho Bookings - Feature Roadmap 2024

                                                                Hi Everyone, Thank you for all the support you have been showing Zoho Bookings. We had a fabulous 2023, with a bunch of new features and over 60K new users. In 2024, our prime focus will be on user experience, and we have a few vital features coming in
                                                              • Attention: Important updates to the payment gateway integrations

                                                                Greetings from the Zoho Bookings team! We have a few important updates to the payment gateway integrations that allow you to collect online payments for your appointments. The following payment gateways will be updated, and we encourage you to make the


                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner







                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Subform edits don't appear in parent record timeline?

                                                                                                                  Is it possible to have subform edits (like add row/delete row) appear in the Timeline for parent records? A user can edit a record, only edit the subform, and it doesn't appear in the timeline. Is there a workaround or way that we can show when a user
                                                                                                                • Page variable not receiving URL parameter in Creator 6 HTML snippet Deluge — Canada DC

                                                                                                                  I have a Creator 6 app on Canada DC. I'm trying to pass a URL parameter to an HTML snippet page via Deluge but the variable always returns empty. Setup: Page: MYC_Meeting_Tool Page variable declared: submission_id, type Text Page Script tab contains:
                                                                                                                • Zoho Campaigns API endpoint for contact details

                                                                                                                  there is some REST API support for Zoho Campaigns, however, I am not able to find an endpoint for "get contact details".  in particular, I'd like to access contact's subscription status and also their topic. ideally there is all profile available including
                                                                                                                • Migrating Documentation from Notion to Zoho Help Centre

                                                                                                                  Hi there, We have a large chunk of documentation that currently sits on Notion. However, we are eager to move this into our Zoho Help Centre/Knowledge Base. What is the most efficient way of achieving this?
                                                                                                                • Can't add attachment on email template

                                                                                                                  The attachment does show up. This is my template. Hi ${Cases.Assigned Programmers}, Please be reminded about the following task that has been assigned to you. Subject : ${Cases.Subject} Description : ${Cases.Description} Ticket # : ${Cases.Request Id}
                                                                                                                • Edit a previous reconciliation

                                                                                                                  I realized that during my March bank reconciliation, I chose the wrong check to reconcile (they were for the same amount on the same date, I just chose the wrong check to reconcile). So now, the incorrect check is showing as un-reconciled. Is there any way I can edit a previous reconciliation (this is 7 months ago) so I can adjust the check that was reconciled? The amounts are exactly the same and it won't change my ending balance.
                                                                                                                • Custom CSS for Zoho CRM Team Bookings embeded widget

                                                                                                                  Hello, we are adding Zoho CRM Team Bookings (crm.zoho.com) in our public website. We know that we can change Theme Color, Font Color and Background Color: Zoho CRM Booking Styling But is it possible to change other CSS attributes e.g. Font Family, like
                                                                                                                • Standard practice rerun updated deluge function over existing recordes

                                                                                                                  Hi folks, we have a function which is triggered via webhook from a third-party solution which then calls another api with a contact-id and gets a json payload back and then parses that data to custom fields in our CRM to the record id. As requirements
                                                                                                                • Specifying time increments on a Date/Time field

                                                                                                                  Hi all, Im using a Date/Time field in my CRM module. At the moment the increments are 30 minutes. How can I change these to be 15 minutes? Thanks
                                                                                                                • Nimble enhancements to WhatsApp for Business integration in Zoho CRM: Enjoy context and clarity in business messaging

                                                                                                                  Dear Customers, We hope you're well! WhatsApp for business is a renowned business messaging platform that takes your business closer to your customers; it gives your business the power of personalized outreach. Using the WhatsApp for Business integration
                                                                                                                • Sort by Project Name?

                                                                                                                  How the heck do you sort by project name in the task list views??? Seems like this should be a no-brainer?
                                                                                                                • Maximum limit of bank accounts

                                                                                                                  I'm currently setting up Zoho Books in order to migrate at the start of our next financial year (April) and while adding bank accounts I've tried to add a second account from the same bank and receive an error about the maximum limit of bank accounts.
                                                                                                                • Account and Email and Password

                                                                                                                  I'm signing up as a Partner so I can move my website clients across to a separate email server from their current cPanel one.. So I have a Zoho account and then I moved one of my emails across to that account to test the import process... So the question
                                                                                                                • Zoho Sprints iOS and Android app update: Global view. Screen capture control, file encryption, tags enhancement(iOS)

                                                                                                                  Hello everyone! We are excited to introduce new features in the latest version(v2.1) of the Zoho Sprints iOS app update. Let’s take a quick look at what’s new. 1. Global view Global view brings all your project items into one centralised space. You can
                                                                                                                • Creating Restaurant Inventory Management on Zoho

                                                                                                                  Hi,  We run a small cloud kitchen and are interested to use Zoho for Inventory and Composite Item tracking for our food served and supplied procured to make food items.  Our model is basically like subway where the customer can choose breads, veggies,
                                                                                                                • Price Managment

                                                                                                                  I have been in discussions with Zoho for some time and not getting what I need. Maybe someone can help explain the logic behind this for me as I fail to understand. When creating an item, you input a sales rate and purchase rate. These rates are just
                                                                                                                • How do I create an update to the Cost Price from landed costs?

                                                                                                                  Hi fellow Zoho Inventory battlers, I am new to Zoho inventory and was completely baffled to find that the cost price of products does not update when a new purchase order is received. The cost price is just made up numbers I start with when the product
                                                                                                                • Issue updating Multi-Select Picklist via API (saves as string instead of checking boxes)

                                                                                                                  Hi everyone, I'm hoping someone can point out what I'm doing wrong here. I'm stuck trying to update a custom multi-select field via the Desk API and it's driving me a bit crazy. I have a multi-select picklist called "Buy years" with options like 2023,
                                                                                                                • only 100 entry download entries in Zoho Form

                                                                                                                  Is there a way to download more than 100 entries in a form at a time? It is capped (unless I am not doing the export correctly). This is very frustrating as I want to make sure I don't miss a record when downloading data. Thanks!
                                                                                                                • Zoho FSM Premium Edition is Here

                                                                                                                  As your field service operations grow, so do the complexities — managing large distributed teams, keeping sensitive data secure, generating the right reports at the right time, and ensuring every technician dispatched is the right fit for the job. The
                                                                                                                • Seeking a WhatsApp Business App (not API) Zoho CRM integration

                                                                                                                  We have a business need to integrated WhatsApp Business App (not API) into Zoho CRM to centrally manage communications between our Sales team and Leads & Contact. Is there a reputable integration available for this scenario of ours? Core features we would
                                                                                                                • Zoho Recruit mailserver get blocked by Microsoft!

                                                                                                                  Hi, We have experienced this issue twice now, where Zoho Recruit outbound IP addresses are being blocked by Microsoft. We are confident that Microsoft is the blocking party, as all outbound emails to candidates with @hotmail.com, @live.com, and @outlook.com
                                                                                                                • Auto-sync field of lookup value

                                                                                                                  This feature has been requested many times in the discussion Field of Lookup Announcement and this post aims to track it separately. At the moment the value of a 'field of lookup' is a snapshot but once the parent lookup field is updated the values diverge.
                                                                                                                • How are other Books users integrating crypto and digital assets into Books?

                                                                                                                  If my company owns some digital assets I would want those to exist in Books as assets, and also be able to change the value as needed when generating reports. My company would also be receiving payment in cryptocurrencies and may sell at the time of payment
                                                                                                                • Lets Talk Recruit: Key takeaways from our India community meetups

                                                                                                                  Welcome back to Let's Talk Recruit — the series where we bring you real stories, product insights, and community highlights from the world of recruitment. Our last post covered how Resume Harvester can take the follow-up out of hiring. This edition is
                                                                                                                • Approval Workflow for Purchase Orders Abrir

                                                                                                                  The requirement is , that all purchase orders greater than or equal to 5000 go through an approval process from certain people, but within books I only see that the approvers can be by levels or any approver but we cannot enter a rule like these. Can
                                                                                                                • Unable to create new finance account in Zoho Books Android app due to missing account number field.

                                                                                                                  Free plan I have enabled a setting via the website requiring unique account codes to be specified for all accounts. When using the android app, go to expenses, new expense, select account, new account. Promoted to enter the Account name and description.
                                                                                                                • How to Fetch data from Sales Order and Insert into Purchase Order with Deluge

                                                                                                                  Hello, I am wanting to write a Deluge script that would take the shipping address on a Sales Order and upon conversion to a Sales Order automatically insert it into that corresponding PO. I am new to Deluge but understand that it has great capabilities.
                                                                                                                • Google Drive shared folder

                                                                                                                  My deluge script has stopped working, no longer collecting files from Google Drive - have these connections finally been deprecated ?? They seem to be active but errors occur when updating them ?
                                                                                                                • Zoho Desk: Mobile Updates | Q1 2026

                                                                                                                  Hello everyone, Greetings! As we gear up for the end of Q1, we are excited to share a quick journey into all that released in the first quarter of 2026. We have brought in a few enhancements in the mobile apps that improve overall user experience and
                                                                                                                • CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users

                                                                                                                  Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
                                                                                                                • Additional Address - Company Name

                                                                                                                  It would be very helpful to have a "Company Name" field in the Additional Address shipping section.  In a situation where you drop-ship orders to a different address or different company entirely, it may be necessary to list the company name of the receiver. I understand that the Attention field can be used for that purpose, but that's not really the intended purpose of that field.
                                                                                                                • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

                                                                                                                  Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. 24
                                                                                                                • Zoho Payroll's Kuwait, Oman, Qatar, Bahrain and Canada edition is available in Zoho One

                                                                                                                  Great news for Zoho One users! Zoho Payroll has expanded to five new regions: Kuwait, Oman, Qatar, Bahrain, and Canada. And the best part? These new editions are fully integrated with Zoho One, just like our existing editions in India, the UAE, Saudi
                                                                                                                • Does Zoho Creator support multilingual translation for user-entered data?

                                                                                                                  I understand that Zoho Creator provides localization support for UI elements such as field labels and static text. I would like to know: Does Zoho Creator support automatic translation of user-entered data (for example, form inputs or stored records)
                                                                                                                • Upload field on tasks module

                                                                                                                  Hello, Why I cannot add an upload field to a Task? Or maybe when creating the task make attachements visible, so you can add an attachement while creating the task? Looking forward to your response!
                                                                                                                • WhatsApp phone number migration

                                                                                                                  Hi @Gowri V and @Pheranda Nongpiur, Thanks for implementing the promised enhancements to the integration between Zoho CRM and WhatsApp. The previous discussion has been locked, so I'm opening this new one. I am copying below a specific
                                                                                                                • How to let club members update their own profile data

                                                                                                                  Our club has about 200 members. We keep names, addresses, phones, emails, payment records, etc. for each, recently migrated to Creator. Once a year I send email to each member to confirm or correct their info on file with us, as well as ask for payment
                                                                                                                • Document retention in Zoho Sign

                                                                                                                  Document management doesn’t end at signing. It extends to how long you retain agreements—and how securely you dispose of them. With the document retention option in Zoho Sign, you can define structured, policy-driven timelines for managing completed documents.
                                                                                                                • Sales Allowed Beyond Available Stock and Payment Recorded Without Restriction

                                                                                                                  Hi, While testing in Zoho Inventory, I noticed that a sales order can be created with a quantity exceeding the available stock in the selected warehouse. In my case: Available stock: 5 units Ordered quantity: 6 units Despite this: I was able to convert
                                                                                                                • Next Page