Updating/Creating Record in CRM updates/creates record in Zoho Creator app
I need to have a record in Creator created or updated whenever i create a new record in CRM or update a record in CRM. How would I do this?
Can Zoho CRM API retrieve data from Custom Fields?
We have added numerous custom fields to the Account Record. How can we retrieve information from these custom fields through the API?
Best way to integrate Zoho Suite (CRM, DESK, ANALYTICS, Meeting etc.) with data from ERP/USER/Install base data system (App)
Hi All Zoho Fans, I been trying to understand the data structure of Zoho CRM in order to import data properly from our Application and USER/INSTALLED base system. All our users (customers) log into an application, and from this system we maintain their
Function to Decapitalize Fields
I imported a Zip code data into a "Zip Code" custom module in CRM, in order to auto assign leads to sales reps. Is there an easy way for me to mass change the data to make it not capitalized? Instead of LOWER PEACH TREE, to change to Lower Peach Tree
(PHP-SDK) Creating a new record (Quote)
Hi, I am using PHP-SDK V2 API, and I am set up with the tokens and ready to work with the CRM. In Sandbox mode, I am trying to add a new Quote. My code: $moduleIns = ZCRMRestClient::getInstance()->getModuleInstance("Quotes"); $records
[Update - April 30, 2021] Zoho CRM Authtoken Deprecation
Hello everyone, The deadline for migrating from Authtoken to OAuth has been extended until May 31, 2021. Please switch to OAuth tokens before May 31 to prevent code breakage. Thank you. Hello everyone, This post is regarding our upgrade to OAuth authentication for all
Record Operation on a Custom Module
Hi, I want to get informations from a Custom module With the php sdk and RecordOperations method, what name should I put for my api name ? Thanks
Records insert POST with Guzzle returns 200 with no response
The getToken() function works fine. I have no problems to get a repsonse for '/crm/v2.1/settings/fields' Following some snippets form my workflow for the POST Record use GuzzleHttp\Client; $options = [ 'headers' => [ 'Authorization'
Windows App SDK
Hi, We'd like to create a desktop based application that would be able to hook in and read only our CRM data. I've went to the API page and am having a problem with which one to select. It will run on the users desktop so it won't have any URLs. Can you
ZOHO PHP SDK: Invalid oauth scope
Hi there, I got an issue when trying to use PHP SDK (for version 2.0 or 2.1, I tried with both). I'm trying to get the list of Contacts using the Records request. Using ZohoCRM.modules.ALL scope I could get the token and connect to the API but when trying
Zoho CRM REST API - Download Attachments Returns Null
When attempting to download a file using the Zoho CRM REST API the json is returning NULL. I first pull a list of attachement information using CURL: curl_setopt_array($curl, array( CURLOPT_URL =>"https://www.zohoapis.com/crm/v2/Potentials/################/Attachments",
Confirming behavior - API can be used to write into read-only custom fields?
I have added a custom field into the Potentials module. This custom field is designed to hold a URL that is inserted into the record by an external program using the updateRecords API call. My users should not be able to edit this field so I used the Field-level security to make it read-only for everyone, including the Administrator. According to the API documentation all security settings, including field-level security should be honored, so I wasn't expecting it to work for me when everyone had
Bulk Write API problem with "Upsert" find_by - Id
I'm trying to do an upsert upload using Zoho CRM Bulk Write API following the documentation: Bulk Write API On the second step where I need to create a Bulk write job, I got the following error message: {"status":"error","code":"INVALID_FIELD_NAME","message":"invalid
How to undo updateRelatedRecords, there is no deleteRelatedRecords..
The relation between a contact and a campaign is set using updateRelatedRecords. How can i undo this relation? I think there should be a deleteRelatedRecords function. Am i missing something? https://www.zoho.com/crm/help/api/updaterelatedrecords.html <Contacts><row no="1"><FL val="CONTACTID">9999999999</FL><FL val="member_status">Sent</FL></row></Contacts> Regards..
ZOHO PHP SDK: invalid oauth scope for GET Records
When using the PHP SDK (using version 2 or 2.1), when we query the records (Contacts) using a scope ZohoCRM.modules.ALL, we get an error saying invalid oauth scope to access this URL. Digging a bit deeper in the code, I notice that the call to https://www.zohoapis.com/crm/v2.1/Contacts
Increase your API Credits right from the API Dashboard
Hello everyone! We are excited to announce that you can now increase your API credits right from the API Dashboard! We have introduced this as a pay-as-you-go model, where you only pay for the credits you have consumed and not for the entire limit. What are additional credits? These are the API credits you want besides the credits provided for your edition of CRM, by default. Refer to the API Limits page for the default credits available for each edition. Who can increase these credits? The super
ZOHO PHP SDK: Get User email logged in Zoho
Hello Zoho Team, I am trying to create a external application linked with Zoho CRM. My purpose is: 1.- Create an application (hyperlink) from Zoho and it redirects to my website. (I dont know if it is possible, it seems easy). 2.- Take the user email
How can I update data to a specific row of a Zoho CRM subform from a source subform?
I have subform1, with 4 rows(example: A,B,C,D) and subform2 with 3 rows(A,B,D). I want to update the Subform1 with the sum of the row A from subform1 and Subfrom2. I want to update only the row A. However, When i update it, I see only the rows A, B and
Attachment Notifications in Zoho CRM
Hello, Is there any way to keep track of new attachments? My company has a client that would like an email notification whenever a new attachment is uploaded. My initial thought process was to have a workflow running every 15 minutes or so with a global
Creating an Estimate using PHP/cURL problem
Hi, I've trying to debug a problem adding an estimate. My PHP is below, I've reformatted it a bit to make it simpler to read, the code is only a proof of concept. This generates a HTTP 400 response indicating a bad request or bad ID. It's based on this: https://www.zoho.com/invoice/api/v3/#Estimates_Create_an_Estimate
Notification API
I am trying to use Zoho Notification API I can successfully enable notifications, but when an event happens I dont get receive notification Using https://webhook.site/#!/64232d90-27cf-4b45-9845-4fbc24670aa7/92871d2e-233e-40a3-b5b4-5cc2a6798f34/1 I get
Google Chrome Extension for LinkedIn to ZohoCRM
Hi all Zoho CRM users, Cloutex (cloutex.com) has developed a free chrome extension to send LinkedIn data to ZohoCRM : http://goo.gl/bq71or
Get Related Stage History for Deal in API v2
Hi, In API V1 it is possible to get the Stage History for a Deal as detailed here - https://www.zoho.com/crm/developer/docs/api/getrelatedrecords.html#To_fetch_the_Stage_History_related_to_a_Potential Is this functionality available in V2? I can't seem to find any information on it. Thanks.
Broken Bulk Write API
We are trying to bulk update our client accounts; I think this is the first time we use the Bulk API. I tried 2 SDK versions and in both got the same error "INVALID_FIELD_NAME" invalid mapping. invalid api_name Available_Balance. despite that this is
SDK exception "file system limitation"?
Using the C# SDK, I am trying to simply call GetRecords for the Accounts module. Usually it works fine, however occasionally it throws an exception with the message "The requested operation could not be completed due to a file system limitation" IsSDKException
1001 error: customer already exists
Hi, I would like to get the XML response after creating a customer with the API, but I keep getting a 1001 response stating that the customer I am trying to add already exists, even though I have tried changing every single information concering the customer I am trying to add and even deleting every customers in the account, making sure there wasn't already an existing customer with the sameinformation. Why is the API telling me that the customer already exists ? This error prevents me from getting
French Accented characters
in c#, I'm sending a json post to your api containing accented characters. I've added the header content-type application/json;charset=utf-8 but it it still not working. It shows as "?" in the zoho CRM. This is quite an issue for us. I've read threads saying that this is an ongoing issue for years, is this fixed now? thank you,
Direct link from other system
Hello Support team, We are using a Call center sw solutions en we like to make a link-field in the call center software which direclty links to the right contact within ZOHO CRM. Can you explain me how to do this? Thanks, Peter
Mysterious ZCRM_INTERNAL_ERROR: Parameter name "o" cannot be null?
I am trying to create a new Deal using the API and get this exception: What does it mean? I am passing a list with a single Deal ZCRMRecord, all the mandatory fields are there...
Facing problem in uploading Attachments to quote module
i am using curl and xml to upload attachemnet. file path would be like $path = " http://creatorexport.zoho.com/DownloadFile.do?filepath=/1355384663709_theater-in-the-round.jpg&sharedBy=adithya1&appLinkName=ibanquet-lab&viewLinkName=room_templates_View";
python sdk column with blank
Hello everybody, I want to use the python SDK for ZOHO CRM. In the Documentation is written that I need to use mysql create database zohoauth. The table should have the column user identifier"(varchar(100)), Is this the correct name cof the column? I am not able to create a table with a column which has a blank in its name.
How to get lead status history
Hi, I want to get lead status history from API. For example, the timestamp of a lead change from status A to status B. How can I get that?
Invalid Ticket Id, code 4834
I can't use the API because i'm receiving an error: {"response":{"error":{"message":"Invalid Ticket Id","code":"4834"},"uri":"/crm/private/json/Potentials/getRecordById"}} https://crm.zoho.com/crm/private/json/Potentials/getRecordById?&authtoken=myauth&scope=crmapi&id=372508000001521005 why? before it worked.
invalid data
{ "errorCode": "INVALID_DATA", "message": "The data is invalid due to validation restrictions", "errors": [ { "fieldName": "/contactId", "errorType": "invalid", "errorMessage": "" }, { "fieldName": "/departmentId", "errorType": "invalid", "errorMessage": "" } ] }
Programmatic access to "a customer" API Console - confusion
We have a productivity app which, given a phone number, drives my CRM instance to get the Contact with that number. So - in my own CRM instance I have defined a Self Client application and from it generated a grant token and from that generated an access
Webhook - Invoke URL vs Postman
A developer has created an external calculator for me, with the intention of me passing a field data from Zoho via a webhook and the outcome of various calculations being returned in response. I have created a function that creates a map of the various
Kaizen #54 - Subforms vs. Related Lists
Hello everyone! Welcome back to another week of Kaizen. In this post, we will analyze how to choose between a subform and a related list based on your business case. What will you learn from this post? When to choose a subform? When to choose a related
Extension Pointers - JS SDK Series #8: Use the SearchRecord API in a widget to simplify business operations
Looking up relevant business information is easier when you have an internal search feature that targets certain keywords or phrases. Often times, this information will be worked with and manipulated to be useful for the current task the searcher is doing,
Validation rules - add option missing in Zoho Developer?
Hello, When using Zoho Developer CRM and creating a validation rule, there is only one rule that can be added and I cannot add an additional "option" as I can within the CRM itself. Is that normal? The screenshot below was taken from Zoho CRM documentation and you can see the add another option that is missing when in the developer vertical app creator. Thank you, Kyle
Mandatory Field Missing : Unit Price
Hello, we have application which uses insertRecordsMethod from Zoho CRM API to insert inter alia Sales Orders to Zoho CRM. Since yesterday, Zoho beginned return error "Mandatory Field Missing : Unit Price", however earlier this problem didn't exist. Although
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