French Accented characters
in c#, I'm sending a json post to your api containing accented characters. I've added the header content-type application/json;charset=utf-8 but it it still not working. It shows as "?" in the zoho CRM. This is quite an issue for us. I've read threads saying that this is an ongoing issue for years, is this fixed now? thank you,
Direct link from other system
Hello Support team, We are using a Call center sw solutions en we like to make a link-field in the call center software which direclty links to the right contact within ZOHO CRM. Can you explain me how to do this? Thanks, Peter
Mysterious ZCRM_INTERNAL_ERROR: Parameter name "o" cannot be null?
I am trying to create a new Deal using the API and get this exception: What does it mean? I am passing a list with a single Deal ZCRMRecord, all the mandatory fields are there...
Facing problem in uploading Attachments to quote module
i am using curl and xml to upload attachemnet. file path would be like $path = " http://creatorexport.zoho.com/DownloadFile.do?filepath=/1355384663709_theater-in-the-round.jpg&sharedBy=adithya1&appLinkName=ibanquet-lab&viewLinkName=room_templates_View";
python sdk column with blank
Hello everybody, I want to use the python SDK for ZOHO CRM. In the Documentation is written that I need to use mysql create database zohoauth. The table should have the column user identifier"(varchar(100)), Is this the correct name cof the column? I am not able to create a table with a column which has a blank in its name.
How to get lead status history
Hi, I want to get lead status history from API. For example, the timestamp of a lead change from status A to status B. How can I get that?
Invalid Ticket Id, code 4834
I can't use the API because i'm receiving an error: {"response":{"error":{"message":"Invalid Ticket Id","code":"4834"},"uri":"/crm/private/json/Potentials/getRecordById"}} https://crm.zoho.com/crm/private/json/Potentials/getRecordById?&authtoken=myauth&scope=crmapi&id=372508000001521005 why? before it worked.
invalid data
{ "errorCode": "INVALID_DATA", "message": "The data is invalid due to validation restrictions", "errors": [ { "fieldName": "/contactId", "errorType": "invalid", "errorMessage": "" }, { "fieldName": "/departmentId", "errorType": "invalid", "errorMessage": "" } ] }
Programmatic access to "a customer" API Console - confusion
We have a productivity app which, given a phone number, drives my CRM instance to get the Contact with that number. So - in my own CRM instance I have defined a Self Client application and from it generated a grant token and from that generated an access
Webhook - Invoke URL vs Postman
A developer has created an external calculator for me, with the intention of me passing a field data from Zoho via a webhook and the outcome of various calculations being returned in response. I have created a function that creates a map of the various
Kaizen #54 - Subforms vs. Related Lists
Hello everyone! Welcome back to another week of Kaizen. In this post, we will analyze how to choose between a subform and a related list based on your business case. What will you learn from this post? When to choose a subform? When to choose a related
Extension Pointers - JS SDK Series #8: Use the SearchRecord API in a widget to simplify business operations
Looking up relevant business information is easier when you have an internal search feature that targets certain keywords or phrases. Often times, this information will be worked with and manipulated to be useful for the current task the searcher is doing,
Validation rules - add option missing in Zoho Developer?
Hello, When using Zoho Developer CRM and creating a validation rule, there is only one rule that can be added and I cannot add an additional "option" as I can within the CRM itself. Is that normal? The screenshot below was taken from Zoho CRM documentation and you can see the add another option that is missing when in the developer vertical app creator. Thank you, Kyle
Mandatory Field Missing : Unit Price
Hello, we have application which uses insertRecordsMethod from Zoho CRM API to insert inter alia Sales Orders to Zoho CRM. Since yesterday, Zoho beginned return error "Mandatory Field Missing : Unit Price", however earlier this problem didn't exist. Although
How to download data from Zoho CRM to on-premises SQL Server
We want to create Data Warehouse on our on-premises SQL Server How we can connect to Zoho CRM and regulary download data? Thank for all idea
Integration from ZOHO CRM to MySQL
Hi everyone, I have one doubt. If user create Accounts in ZOHO CRM then automatically same record with same values also get created in MySQL. Please help me. Thanks. Regards, Venkatesh
Is there a way to Create Related Record programmatically ?
Is there a super-secret way to Create Related Record programmatically? I read the documentation here: Update Related Records using External ID | Online Help - Zoho CRM
Read-only fields and updating them with functions (actions/workflows)
I have a function that pulls in fields from a parent record in Accounts and duplicates them into child records in Contacts (though in principle this would be the same for any relationship across two modules). So let's say an Account record has a field
How can I set lead owner with api v2?
submitting "Owner":{ "name":"owner name", "id":"owner id" } always leads to: {"data":[{"code":"INVALID_DATA","details":{"api_name":"Owner"},"message":"invalid data","status":"error"}]} whats wrong? And why do I need to submit the name?
Add Task associated to a Lead using PHP script
Hi We have an internal system in PHP, that gives us reports of action needed to be taken, based on the schedules our students attend to classes. This is made via a PHP script called by a cron job automatically. How can we make this script to create tasks
using webhooks and rest api
I have an app that gets updated via a webhook. That same apps can make edits to the same data and those edits are pushed to Zoho via a rest api calls. I just conducted a test where I make a rest api update and that resulted in a webhook invocation. How
Extension Pointers - JS SDK Series#7: Managing records, handling attachments, and adding notes from a widget
Zoho CRM JS SDK supports APIs that help manage records, attach files, and add notes to a record, all from within the widget itself. The term record refers to the detailed information about an individual entity in the Zoho CRM module. Attachments and notes
Send Email from my domian with zoho api, .net 5
Hi, I am currently using Zoho SMTP to send emails. Is it possible to use the API instead? I use .net 5 for this, Please help me if it's possible
Zoho CRM: Multi-Select Lookup Fields showing NULL values in Tables
Hi, Zoho support, This ticket is correlated to a previous ticket open from my colleague:https://help.zoho.com/portal/en/ticket/66790250 I followed the following tutorial creating Multi-Select Lookup Field :AssociatedCompanies https://www.youtube.com/watch?v=G1PAKXPXI0g&t=98s
API value for boolean fields
Hi, I'm having an issue where the checkboxes are not changing to "Uchecked" when using the PHP SDK. Setting the API field to boolean value true works to check the checkbox, but setting the value to boolean false doesn't work to uncheck the checkbox.
Sending transactional emails via API and Zoho CRM
Hi, is it possible to leverage EMAIL templates for specific transactional emails via the CRM API? and which plan is required to do so? Objective: Migration from custom built transactional email solution to external provider, ideally within Zoho CRM. Emails:
How do I insert data into a pick list using the API?
I am using the exact same name as the name in the drop down of the pick list, however it's not recording any entry when I create a new record. Seems like I do have the fields right, but it's just not working. Is there a certain way to do this? Thank you!
v1.0 Auth Token Deprecation
Hello! You would be aware by now that we deprecated our V1 APIs on 31 December, 2018 and that they reach End-of-Life(EOL) on 31 December, 2019. In continuation with that context, to minimize the consumption of v1 APIs, we are disabling the creation of new auth tokens from the below mentioned URLs from June 1, 2019. https://accounts.zoho.com/apiauthtoken/create?SCOPE=ZohoCRM/crmapi https://accounts.zoho.com/apiauthtoken/nb/create?SCOPE=ZohoCRM/crmapi&EMAIL_ID=mail&PASSWORD=password What will happen
Convert CSV to JSON
I always rely on questions. Thank you for your response. It is a question, but this time it is dealing with the internal API, but the content that pulled the API will be CSV. I would like to change it to Json format, but is there a way? It's very troubled….
Get Details of a Delete Record via API?
Hey there — I'm currently using the watch API to allow our backend server to receive updates from Zoho and then propagate those changes elsewhere. Right now I'm trying to implement the ability for, when a record is deleted in the CRM, it is also deleted in other locations in other services that we have. However, when the record is deleted, the API only sends over the record ID, which is not the ID I need in order to delete the record in other services. Instead, I have another ID as a field in the
C# SDK - Version 3.x.x
My app I wrote using C# SDK in 2.0.2 works fine. But now I need to upgrade it to the newest SDK 3.x.x. But when I update reference via NuGet to 3.0.0 or 3.0.1 always I have problems with build app - "The type or namespace name 'ZohoOAuthTokens' could
CRM Integration
Hi, We have built a SASS app in the long term rental market and our users generally consist of Landlords and Tenants, these users are stored within our system (ASP.NET MVC) but we are looking to integrate a few different elements of zoho one into our
Get list of Products every day
Hi, I'm building a php website that need to get the list of products of zoho every day (by cron). i installed the SDK PHP, but i don't understand how my program gonna be able to refresh the Oauth token alone ? Is there an example in the PHP SDK ? Th
Extension Pointers - JS SDK Series #6: Working with ZOHO CRM Field's metadata using the Metadata API in widgets
Metadata generally refers to the data that provides information about certain aspects of the given data. Metadata API can be used to request data about data and get a response. The ZOHO.CRM.META API in JS SDK helps to fetch metadata about fields, layouts,
400 error when submitting API refresh token request
I'm trying to set up the OAuth and generate the refresh token, but every time I send in the post request I get a 400 error and the message " An error occurred while processing your request.Please try again later." I'm certain that all of the access information
File Upload to Quote
Hi there, I'm looking for a CRM that will allow me to interface with an API to create a quote and attach images to it. I see that Zoho provides file upload that's associated with an "ID" but it's not clear whether this ID can be a Quote ID. Thanks
Name based matching for Contacts while importing into a module
Hi, We are trying to import data into a Zoho Standard module with a custom Lookup field (associated to Contacts module). While preparing the import file we intend to have Contact's full name mentioned in the file and expect Zoho to pick up the right
Access Zoho CRM backup programatically
Hi, is there a way to access CRM backup via API? The use case is to safely upload the backup dump to an eternal cloud location without going through the manual "Download" process in the UI. There is probably an alternative using the export API instead
Hide button in Zoho CRM
How to hide button in Zoho CRM with specific conditions?
Assigning a Product to a Deal using the External IDs
Hi, I'm trying to insert/update Deal record using External IDs, through this EndPoint https://www.zohoapis.com/crm/v2/Deals/upsert If I set the value of X-EXTERNAL to 'Deals.Product_Details.product.external_field_API_name' it returns error "Invalid external
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