Bug Tracker fields
In bug tracker settings. I see fields in the list. I want to use the same fields from a previous project, but they do not show up on the new project I created. Is there any way to copy them to the new project? Do i Have to recreate them each time for new projects?recover wasted screen space
Yes, Zoho Projects has a clean look and feel but it’s wasting too much screen space. Just look at “Save Results To:” (upper right) stealing screen space from what could be another task like. Why do I need Chat/Channels/Help permanently occupying space (lower screen) Please consider making the UI more screen efficient.How do you export ALL bugs?
Hello, I found the Bug's export feature on a per-project basis, but I need to export all the bugs for all of the available projects. Is there a way of doing this? I can list all the bugs if I go to the "My bugs" section, and remove the "All Open" and "Me", but the 3 bars icon on the right side does not have the Export option like it has when you're viewing a single project.How can I export bugs from Zoho
One of our clients that we have been tracking bugs within Zoho Projects for are moving to Jira. I know about the Export function but that does not export the bugs and all the commnets within the bugs. Please advise if there is a way to export to a CSV file to then provide to the client. One additional complicating factor is that obviously we have multiple clients in our instance of Zoho and we are looking to export only one.Is it possible to assign a bug to a CLIENT user?
I can assign tasks to clients, but wanted to assign bugs. These users are not selectable. However looking at their permissions, it looks like they are allowed to see bugs? Please advise.Any way to add more fields to "UPDATE SUPPORT FIELDS" from Zoho Project/Bugtracker to Desk
Hello there, I'm trying to find out if there's any way to add more Fields to the "UPDATE SUPPORT FIELDS" on a Business Rule that I'm setting on Zoho Project as I need to edit more fields from DESK when I trigger a certain action in PROJECT/BUGTRACKER Currently I'm stuck with just those two options but I need to see if there's a chance to add more somehow so I can modify more fields on Desk when I'm dealing with the Bugs on PROJECT itself. Please do let me know if you need further information in orderIs it possible to set a custom filter or "view" for all users in BugTracker?
Other bug tracking software we've used allow users to create custom views or "filters" that can be set as the default views for all users in a project. We would like to have a category for archived "bugs" that weren't actually bugs but still contain important conversation history and are linked to Desk tickets. However, we don't want these to always be in users' sight, so we would like to hide them from view. Is such a thing possible or on the road-map for BugTracker?Need to export Linked Bugs through the "EXPORT BUGS" option
As of now I'm trying to Export all the Bugs of a certain project nevertheless I need to see all the linked bugs that are among them so I can give that information to the higher ranks on my company, is it possible to do this by any mean? Please help me with this inquiry Thanks in advance for your support and quick responseHoliday configuration window doesn't accept the Turkish vowel "ı"
You can type this character when entering a title for the holiday but when you re-enter the holiday list it's being replaced with a question mark.No export bugs option for me
Hi Great system but there is no option to export all bugs from my project as described in the help section. Has this been removed or am I missing something?Error occurs while publishing my site
Error occurs while publishing my site kindly resolve this issue http://healthy-cake-boxes.zohosites.com/Prioritising Bugs
I am trying to prioritise bugs for my engineers, but I can't find a way of re-ordering the bugs in priority order, except by fudging it with due dates which I don't want to do. I can reorder the bugs on the Kanban board, but this doesn't seem to be saved anywhere.I only have (1) project and unable to load issue tracker (bugs)
Even though it says press here to enable bug tracker for 1 project, nothing happenssubtasks can't be re-ordered.
Great feature for tasks, but really limits if you can't reorder subtasks.User with contractor role can't change the assignee in a ticket
Hi! In Zoho Projects with the bug tracking system, a member of my team with the role Contractor should be able to change the assignee according to your role chart but she can't. I look at the javascript code (in the Chrome console) and I could see that there is a javascript error that may be the problem.Can not add bugs for certain projects
Hello. We have 4 projects in Zoho, but can only add bugs to 2 of them. What might be the cause and how to solve that? RichardCustome field does not appear as an option for argument in custom function - Issue Tracker Add-On
Hi there, We are trying to create a custom field for integrating our Portal to Gitlab. We created a custom field for the project ID in Gitlab. However, when editing the custom function, this "custom field" does not appear as an option for assigning it as a "Parameter Value" to a "Parameter Name" in the function's arguments. Interestingly, it appears when editing the Append bug parameters in webhooks. Is it a bug? Do we need to do something else to have appeared the custom field in the custom functionVoting for Bug Tracker
It would be nice if some kind of voting feature were added to Bug Tracker. I work in Technical Support, and I know how easy it is for a backlog of bugs to start piling up, which forces developers to start prioritizing issues. I think it would be really useful for planning and prioritization purposes if all users who had access to Bug Tracker (e.g., Support Agents, Developers) could add upvotes to particular bugs. It would be great if there were even different customization levels for the kinds ofwould like to filter bugs on created date
I have a use case for my project team where we want to create a filter for bugs created within the last 24 hours. In looking at the available filters, it looks like I can set a Time Span filter using either Due On or the Completed . But I don't see a value for Created On. Does anyone know if what I am looking to do is possible? Thanks, -Brian[Help me] Can not use the "Issues" feature
Hi, I am approaching zoho project software, the first two days were very good, but now I get an error in the "Issues" tab. In detail: When clicking on the "Issues" tab, the software does not display the common interface (displaying the list of old Issue and button to create new issue). It shows up as the image below: I tried activating the "Issues" feature by clicking on the "Turn on" button as shown below, but that does not help either Please help me !!!!!!!!!!!!!!!!!!!!!!!!! Thanks in advance,Unable to import bugs from Excel format
Hi, I am an express plan user of Zoho projects. Till now,I used to maintain all the bugs history in the excel sheet. Now,I want to import all those issues directly to Zoho projects through the Import feature, the problem is I don't know the sample format for excel to import all these issues directly on Zoho. Please Help.GANT CHART
HELLO HOW CAN I ACHIEVE THAT IF I marked a task TERMINATED PRIOR TO SCHEDULED DATE DEPENDENT TASKS cruising along the START DATEDownload Bug List
Hello, Maybe I'm just not seeing it but is there a way to download the bugs you have entered? I need to put everything on excel for management and would rather not re-key into an excel doc. I have the free one project access for zoho projects. Thank you, RobertMove Task | Is only showing milestones not task lists
When using the Move feature on a task, the available Task lists in the display are actually milestones, not task lists. As such, I cannot select another Task List. It will only allow me to move to a Milestone.Any plans to integrate Zoho project with Zoho people and Zoho CRM
I would be nice to be able to pull up a list of names from Zoho people when adding staff to a project and Zoho CRM when adding customers. Similarly, it would be nice to be able to see what projects have been done for a particular company from Zoho CRM and what projects an employee has worked on from within Zoho People without having to manually enter that info. Zoho has a number of great products, but one area of improvement is that it needs to more seamlessly integrate the different products.Associate One Bug with Multiple Tickets
Is it possible to associate one bug with multiple tickets so users can quickly access the same bug from within different tickets and track said statuses?Improved Search using Limiter Buttons/Terms for Bug Tracker
It would be really nice if it were possible to perform searches for a specific string of text but limit it using a variety of buttons and search terms that constrain the search similar to other search tools or JIRA's JQL. Right now, the BugTracker search has only limited usefulness in that it will return ALL items containing certain terms even if those have been closed. For example, let's say a user is wanting to search for a bug that was closed a few months back. With search limiters, he could enterDue Bug Notifications
Is it possible to set up notifications either by email or just on your computer that notify you when a bug is due?Is there or is it possible to add a hotkey for searching in Zoho BugTracker/Projects?
Zoho Desk's hotkeys are fantastic, but I'm not seeing an easy search hotkey in BugTracker. Am I just missing something, or will this be added in the future? Thank y'all again for your amazing hotkey navigation!Adding attachement in web to bug form
Hello Our customers would like to add screenshots or other files when they reports a bug or change request through the "Web To Bug" form. How can I add such a filed to the form?How to Export Bug Report?
Hi, I am new to Zoho Project and try to export in .xls format My Bug Report (for all project) but not able to find a way. Please help me out.Default portal
Dear All, we have created two portal under our organization. When i switch the default Portals nothing is changing and the users are redirected Always to the first portal created. How is possible to fix this issue? Thank you very much EmilioBugtracker Bitbucket Integration not working anymore
Hi Zoho-Team, i just want to integrate BitBucket with Zoho Projecst / Bugs... So i checked your integration-how-to on this page: https://www.zoho.com/bugtracker/help/bitbucket-integration.html The description says i have to navigate to settings / Integrations / Services. But Services seems to be not longer supported by Bitbucket: https://confluence.atlassian.com/bitbucket/post-service-management-223216518.html I don't see the Item Services (or Integrations) in Bitbucket. Can you please help me withAssigning a Project
The new version doesnt allow us to assign a project. It appears to work, but once you exit the ticket it goes back to the previous assignie.Not Able to link BitBucket with Zoho Project
We have performed all the steps mentioned in the help but not able to link bitbucket and zoho projectsTask notification
Can the system send via email notifications of overdue tasks? For the manager and the PMO of the project? Can the system send via email notifications of the task two days before the start date? Besides that, is it possible import documents from Zoho docs for Zoho projects? Thanks in advancedZoho Projects — Email Comment on Task — Attachment does not stay with comment.
When replying to a task comment via email and including an attachment, the attached file does not appear in the comment on Zoho Projects, but rather only goes to the Documents area. The attachment should appear with the comment itself, just like when you add a comment via the web interface. This is a very serious issue for those who use email primarily and clients.Zoho Bug tracker, Annotations and screenshots
Hi Just looking to see if Zoho bug tracker module has a browser plugin that supports page screenshots and annotations. For instance: I have 5 visual points on a webpage. I would want to create annotations of those 5 points. Notableapp is an example of this. Thanks and Regards EGWhole TaskList Dissapeared!
Hey, I was using a TaskList on project https://projects.zoho.com/portal/bobgraditelj, and it suddenly dissapeared the other day. How can I get it back? It is really important! ThanksBug // End Date Not Calculating Correctly
I have discovered a potential bug in the system. When you set a "Start Date" and then select "Enter Duration" and select "hours" then enter "5" for example the end date does not calculate correctly. This only seems to happen if the Start Date is after working hours. For example, I entered a start date of 09/Dec/16 09:00 PM with a duration of 5 hrs the Due Date calculated as 12/Dec/16 11:00 AM. Could you please take a look at this bug. Also, I would like to be able to enter in a date and time by justNext Page
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Announcements
Global search functionality is now made available in the Zoho Bug Tracker Android mobile app!
Hello All, In the latest version (v1.2.1) of the Zoho Bug Tracker Android app, we have now introduced the 'Global Search' option. You can now efficiently find out what you are looking for by searching across modules like projects, bugs, comments, and more with ease. You can filter the search based on the Projects as well, by clicking the 'Filter' icon available in the Search bar. A recently searched keyword can also be picked to carry out a search in the app. I have attached a GIF below'Sign in with Apple' is now supported in the Zoho BugTracker app
Hello All, In the latest version (v1.1.5) of the Zoho BugTracker iOS mobile app, we have now brought in support for an additional mode of gaining access to the BugTracker app. You can now sign in to the app using Apple ID by clicking on 'Sign in with Apple' option. It's now easier than ever to manage and track your bugs when on the go. You can update the app directly from the App Store or using the link given below: https://apps.apple.com/us/app/zoho-bugtracker/id1437263937 I have attached aCustomizing the Status and Workflow in Zoho BugTracker
Customization is being touted as the "next big thing" and is poised to take the manufacturing world by storm, turning it on its head and in the process revolutionizing business like never before. Keeping up with this trend Zoho BugTracker gives you the option to customize nearly every detail of your interface and this includes the Status and Workflow. Read on to know everything about customizing the Status and Workflow and how it can help you keep track of your bugs more efficiently. SignificanceCustom Fields for BugTracker
The BugTracker has data fields to capture information pertaining to bugs or issues in your projects. For those of you who would like additional data to better resolve the issue, BugTracker provides Custom Fields to gather data specific to your business requirements. The fields can be text, numeric or date. You can also create a prefixed list of values to choose from. You can edit, delete, reorder, and hide these fields according to project requirements. Portal Owner, Admins, and Project ManagersAnnouncing support for Email Templates and Webhooks - Zoho BugTracker
We are pleased to announce the support for Email Templates and Webhooks in Zoho BugTracker. They allow you to capture and handle real-time events related to bugs in your project efficiently. Email Templates Till date, you haven't been able to customize the structure of notification mails for various actions on bugs. Mails were sent using default templates only. Now, you have the liberty to create your own Email templates. Here, you can freeze your
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Sticky Posts
Announcement: Few goodies in Zoho BugTracker
Over the last few months we have introduced several features, in Zoho BugTracker, that would enhance your experience. Screen-grabber Color codes for SLA (Service Level Agreement) Affected Milestones and Release Milestones Reorder Bug Fields You can read through Zoho BugTracker Quarterly Tweaks Digest for more information about these features. PrasannaAnnouncing the New Zoho BugTracker
We were frequently asked to have bug tracking as a separate, stand-alone product, decoupled from the rest of Zoho Projects - and to make it even more affordable. So we launched Zoho BugTracker a week before, a standalone product that helps teams fix bugs fast. Here's a quick summary of what's new in this release: : Give a structure to how bugs are handled by defining custom workflows Configure severity for the bugs to indicate how much the bug disrupts users from doing their jobs Build a library[Projects 2.0] Import MPP/MPX files into Zoho Projects
Hi, Checkout the post about importing MPP/MPX files into Zoho Projects . Prasanna Zoho Projects.