Problem with signature on zoho survey
Hello, I'm trying to export individual responses with signatures on zoho survey. But the signatures on some of my surveys are not exported as the original image, but as a generic image, same for all (screen joins). Is there a solution to have the signaturesWhen Marking a Multiple Choice Answer Exclusive - Not Following My Survey Disqualification Logic
Using a multiple choice (many answers) question and I created survey disqualification logic that was working as intended. My question: Disqualification page logic is: If (QUESTION) is "any one of the following" then (OPTIONS) - a custom message populatesRelated to zoho survey
Hi team. I want to know something regarding zoho survey question builder. I have two questions each of dropdown (One answer) - question type. In the first question, there are 16 answer choices and in the second question, there are 3 answer choices. ForCustom report
Hello Everyone I hope everything is fine. I've tried to To change the layout of the reports, especially the summary page report, and I want to divide summary of each section in the survey but I can't For example: I have a survey containing five differentجمود في الصفحة عند حفظ عمل
عندما اقوم باضافة ايقونة الى صفحة النموذج تجمد الصفحة ولا تعمل وتصبح مثل المظلة احدث الصفحة لا تعمل انتظر قليلا لا تعمل اقوم بنسخ رابط الصفحة والصقه في الرابط فيعملto close auto payment system for renew my subscription. and get refund my deduct money.
please consider and refund my money.Zoho Survey Issue in Syncing with Google Sheet and Zoho Sheet
Been having this problem for the last couple of weeks. I'm receiving an error when trying to sync Google Sheet and Zoho Sheet. Errors are Bad Error and reach out to zoho support.Zoho Survey reminder settings are extremely confusing
Hi, I just want to set 3 reminders, one week apart from the first email out. Your form is too confusing and I don't understand. Can you simplify and be more specific regarding the language used on the form ?Can not access Zoho Survey
I am having access issues to certain sites, here is an example: https://survey.zoho.com/survey/newui#/portal/849129726 and https://survey.zoho.com/ I have checked in Incognito Mode and still the same result. Thanks AndrewResponses To My Survey Are Not Being Collected
For some reason, the responses of at least one person who responded to my survey were not collected! I sent the survey to at least 10 people today (at least six of whom I am trying to gain as new clients) - so far, I've logged about 22 visits to my survey and only four responses - I know the number should be at least five (because I have had five people confirm they filled it out). Help! I need the data from my survey for a presentation on Thursday the 31st and have already sent a Help Request!Change Mailto Sender Name
Hi May i ask whether we can change "mailto:surveyinvite@zohosurvey.com"? We would like to replace with our own email address to address concerns.. How do we do it? SmallBestOriginalRemoveDistribution Email Feature | How to add/customized users names for Sender Info
Hello Zoho Support/Community, I am having an issue with the distribution email feature. I am trying to figure out how to configure/add licensed users as an global option in the Sender Info. Take a look at the following video for more info https://www.loom.com/share/88a208d5b8114241b38fa7f56809bfcbZoho Learn supports import / export | When will Zoho Survey catch up?
Zoho Survey has been a roadblock to getting my team fully integrated into the Zoho One ecosystem. Unlike other Zoho apps, Zoho Survey is Desktop-only for editing, impossible to automate (drag/drop reliant) and lacks basic import functionality for SurveyZoho survey-
we send a survey to multiple people and they need to fill in the name of the product that they are completing the survey for. Is there a way for me to review a summary of responses based on the products reviewed?Zoho Survey Data Incorrect
Within Zoho Survey I can see that our ethnicity question/field where people can identify as NIUEAN shows 0 responses, however when exporting to csv, excel, zoho sheets all respondents come up as NIUEAN. It's like the "no" answer gets turned into a "yes"Mobile App Doesnt Show Images in Reports
Images aren’t shown for image choice questions and accessing the desktop site on mobile looks like thisBug: Answer Piping causing Major UI Bugs
Questions using multiple answer piped in answers from various questions cause major UI bugs in the builder, though these types of questions still work.Bug: Images not loading
Images often fail to load for image type questions. The problem is worse when the images are larger in size. However, this was occurring when the total number of images was under 5MB (60 images total), and it happens almost every time.Image is not displaying in Survey End Page when i use additional languages
Hi, i have set up a survey in german with images in the normal pages and also in the Survey End Page. I can use images in the pages when I use additional languages and it works. If I use images in the Survey End page they show up in the editor, BUT whenQuestionnaire does not SHOW LOGIC
It is difficult to review a questionnaire with complex logic in Zoho. Solution: some survey software will show the logic on the export version of a questionnaire (e.g. MS Word version) so that it can be used for review (it's easier for some people to review on paper, or in a wordprocessor document). An example is shown below (you will see the logic shown in brackets at the end of the question): Q.9 How did you find the service provider? q I saw an advertHow to implement Popup Survey to our website?
Anyone, knows how to implement Popup Survey to our website. There's error zs_intercept is not defined? i have plannig, to implement this popup to our web (using Nuxt).Survey integrated with CRM doesn't add new responses, only updates
Our food company sends samples to customer to taste. I created a "Samples" module in CRM to keep track of these samples, linked to Deals and Accounts. We also created an e-mail template to send from this Samples module, with an inserted Survey link.automatic reply mail is not sent all time (is not sent twice a month)
automatic reply mail is not sent all time. (It is not sent about twice a month) But the answer is 「completed 」 on the zoho administrater page. I don`t know the reason, answers which email was not sent have not common point.The mail which sent to customer was been Garbled characters
The mail which sent to customer was been Garbled characters. Whet`s happen? If you have some idea, please help me.Lost Logic when a Page is added
I have created a Survey and tested the Logic and it worked fine. I then added a page and moved questions from one page to another. In doing this I lost the logic for the questions that had been moved from one page to another. I have set the Logic in the question but when I Preview the questions they now do not work. Is this a problem with Survey that once you move questions between pages it does something to the Logic? The Survey has over 50 questions with lots of Logic and I was hoping to get thisIs there AND condition in zoho survey forms logic
Hi guys, I have 2 condition if both the condition is true then only it should show a question the problem is i am not able to put AND conditionRespondent Identification
I have weekly 1-on-1 private sessions with my students. Each student has his/her own scheduled, regular time-slot (so, 'Student A' comes on Wednesdays 11:15, and 'Student B' comes @11:50, etc.). Now there is an event coming up that several students will be attending. Therefore I have created a Survey in order to find out who will come to their session this week and who will skip (due to the event), so I can adjust and condense my schedule accordingly. It is a simple, one question Survey with a YesMatrix rating scale label bug
When exporting questionnaire to PDF, the labels at either end of the scale are distorted. At the top they are in the correct position, but each subsequent line has the labels bunched together.Zoho Survey PDF report display issue
Zoho Survey PDF reports do not show cross tabulations correctly. The columns are cut off. Would suggest that variables can be collapsed into a smaller number of categories (e.g. 10 age categories can be collapsed into 5 age categories) OR a more flexible format such as MS Word or PPT that allows changes in column width.No image zoom
I built a simple survey which allows users to select between 2 different product images. However when I preview the survey and hit the "+" buttons next to the images the image that pops up is the exact same size as the image preview. I have tried multiple images with the same result.Uploading images in survey
Hi, I've an option for respondants to upload an image in a survey. However when i click to download the image, it fails. Any idea why this might be? You can see in the attached image, that it doesn't display and that the file download fails. Thanks JaneSurvey not working
Is anyone else having issues with ZSurvey not working? We are not able to go past the first page in our survey's.Zoho Survey Not Moving Past Basic Info Setup
Hi, Trying to create an advanced campaign to use a survey we have constructed. Filling in basic info and saving to proceed to Content page does not work. It keeps refreshing to Basic Info page with the filled in data gone. Been like this for two days now.custom end page formatting errors - where are the spaces coming from
the edit control (looks like from 1980) causes many many extra spaces. really not a good use of our time working around poor controls like this one. https://www.screencast.com/t/b1YzmM9gZoho Survey. Survey Termination is not working.
I have set the parameters for Survey Termination, survey is published but according to responses the termination is not working. The survey keeps asking the rest of the questions even when a condition for termination is true.Slider NaN
There is an issue with the slider in which it becomes inaccessboble tô respondents to move. I have experienced this myself, it has been occurring for at least since Sunday. I had to change the question from mandatory to allow people to continue to proceed with the survey.Survey end page incorrect
The end page of my survey should not be this one, I was talking to Zoho support yesterday and showed the guy, though he refreshed the page and it showed up with the correct end page when we were checking through the survey. Though it is still shows this wrong end page which was in fact an older end page that I no longer have, as I have updated the wording. This means when people undertake the survey, they reach this wrong end page and believe their has been a technical error and that their data mightPrevious answers blank
Hi there, Several respondents have this morning reported that there survey access no longer includes all there previous answers they had completed in deployment of stage 1 and 2. We released stage 3 on thursday night and didn't have anyone advise of any issues. Then this afternoon, individuals re-accessing the survey have notified me that their previous answers to stage 1 and 2 are gone. Another admin confirmed she also has the same issue. I have checked the reporting page and those survey respondentsCan't view survey
I'm on the free version. I created a new survey. Trying to view it now... https://survey.zohopublic.com/zs/z5CuNM It won't load in any web browser. Just getting "The site cannot be reached" and "This page cannot be displayed". What am I missing?Date format not compatible with Zoho Creator YYYY-MM-DD
We are users of creator and recently started creating triggered emails to submit forms directly into Zoho Creator. Problem is that in Creator we use the YYYY-MM-DD format for all dates, as this greatly improves sorting functions etc. But when trying to send date information form Survey triggered events, you can not choose the date format of YYYY-MM-DD!!! It only allows for the American and British method of dates formats! Can this be fixed or improved!!!Next Page
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ZOHO SURVEY LIVE FORM
Hello All, Zoho Survey live form is not working for past few hours due to some server issues. We apologize for the inconvenience. We are working on it to put it back on track. For time being, use this domain to host the surveys "public.zoho.com" instead of "survey.zohopublic.com". Example : Actual Survey link : https://survey.zohopublic.com/zs/pPy2YJ. Modified Survey link : https://public.zohosurvey.com/zs/pPy2YJ. We will update once the server is back on track to host the surveys as usual.Focus Group Webinar: Navigating the Real Estate Market with Zoho Survey
Hi all! In today's rapidly changing business scenario, staying ahead requires not just data but actionable insights. Zoho Survey simplifies the process of gathering crucial insights. It offers an intuitive interface for creating custom surveys, allowingIntroducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questionsCHANGE URL - OFFLINE SURVEY
Hello All, The survey URL (survey.zohopublic.com) did not work for past 12 hours and we are negotiating with the IP providers to fix the issue. Kindly change the URL of the survey from "survey.zohopublic.com" to "public.zohosurvey.com" for Online and Offline surveys. Example : Offline survey link : https://survey.zohopublic.com/offline/pPy2YJ. Modified offline link : https://public.zohosurvey.com/offline/pPy2YJ. NOTE : Users who used Offline surveys and collected responses to it, please give
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Basic Plan Active but Survey Creation Still Limited to 3 Surveys
I have an active Basic (Monthly) subscription (valid period: Dec 24, 2025 – Jan 24, 2026), but the system still limits survey creation to only 3 surveys, which matches Free plan behavior. The subscription appears active in Portal Information, howeverZoho Survey Enhancements
We love Survey. We use it a ton. It needs some enhancements. Maybe some of these are already on the roadmap? API - this is crucial. We have some complex surveys that take place and need to update records, trigger other functions/automations, etc. I would
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Introducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions
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