Check-in and Check-out & Facial Recognition preferences

Check-in and Check-out & Facial Recognition preferences

What can be configured in check-in and check-out configuration?

You can specify the sources for check-in and check-out, enable tracking of check-in and check-out locations, facial recognition, and adjust preferences for viewing and editing attendance entries. Additionally, you can set up reminders for check-in and check-out for employees, enable notifications for managers if their reportees haven't checked in, and enable or disable employee attendance prediction.


 
Watch our help video on Check-in and Check-out restrictions:


Info
To configure Check-in and Check-out and facial recognition preferences navigate to Settings > Attendance > Configuration > Check in and Check out

Default access permissions

Enable check-in and check-out through web and mobile app: Select the options through which you want your employees to be able to check-in and check-out (Web, Mobile, or both).
Info
Zoho People captures location data from browsers for web-based check-ins. However, if the browser's location data is altered by users, the actual location data captured during check-in and check-out may become inaccurate. To ensure accurate location tracking, it is recommended to use the Zoho People mobile app, as it provides more reliable location data through the device's GPS.
Make location sharing mandatory during check-in and check-out: Enabling this option allows employees to check-in or check-out only after they allow access to their location  (Web, Mobile, or both).

Notes
Regarding location tracking in web:
> When the accuracy returned by the browser is below 1000 meters, the location shown is based on the available longitude and latitude.
> When the accuracy returned by the browser is between 1000 and 3000 meters, the location shown is based on the available latitude and longitude, along with the current accuracy level.
> When the accuracy returned by the browser is above 3000 meters, the location shown is based on the IP address, along with the current accuracy level.
> When a location couldn't be captured, the location shown is based on IP address.


Other options available here:

Track and show check-in and check-out location: Enable this option to track and display employees check-in and check-out location.

Show all check-in and check-out entries: Enable this option to track and display employee's all check-in and check-out times. If this option is disabled, only the first check-in and last check-out time will be displayed. 

Restrict check-out to the same source used for check-in: Enable this option to ensure employees check out using the same source they used for check-in (Web, Mobile App, Biometric, or Kiosk). For example, if an employee checks in using the Mobile App, they must also check out using the Mobile App. This prevents mismatched entries and ensures accurate attendance records.

Restrict attendance entries on approved leave: Enable this option to restrict users from adding attendance entries, regularizations, on-duty requests, or hourly permissions on days or periods with approved leave.

Restrict check-in and check-out entries made through iOS assistant: This security feature prevents attendance check-in and check-out commands from iOS assistants.

Show current in/out attendance status: Enable this option to display whether employees are checked-in or Checked-out during their work shift. The possible displayed statuses are In, out, Office-In, Remote-In, or Yet to Check-in. This information will be displayed in the employees' profile view.

Show early/late information for check-in and check-out entries: Enable this option to display whether employees are checked in or checked out early or late on their work shift. This information will be displayed in the employees' Attendance Summary tab.

Facial recognition

The facial recognition feature in Zoho People is used to capture user images to validate user identity and confirm employee presence. The image captured will be automatically face-matched with the already-stored Zoho People profile photo using AI before a check-in or check-out action is performed.
Facial recognition can work together with Zoho People Kiosk feature
Here are the associated options:
Capture and save photos during check-in and check-out:
To capture and save photos without face-matching verification, check the corresponding options for web and mobile.

Capture and verify photos during check-in and check-out:
To verify the image by face-matching with the profile image stored in Zoho People, check the corresponding options for web and mobile.

Which devices can facial recognition feature be used with?

Alert
CAUTION
We recommend using a anti-spoofing, depth sensing mobile device for secure facial recognition. List of devices supported are given below.
Facial recognition can be performed on any computer or laptop with internet access and a functional camera, provided the browser has camera permissions enabled.
Most modern iOS and Android mobile devices with cameras are also supported.
For enhanced security, we recommend using devices that support anti-spoofing features such as depth sensing and liveness detection.

DeviceYear ReleasedTrueDepth Camera Location
All iPhone 11, 12, 13, 14, 15, 16, 17 series models except SE models
2018 onwards
Front
iPhone X and above mode2017Front
iPhone XR2018Front
iPhone XS / XS Max2018Front
iPhone 11 / 11 Pro / 11 Pro Max2019Front
iPhone 12 / 12 Mini / 12 Pro / 12 Pro Max2020Front
iPhone 13 / 13 Mini / 13 Pro / 13 Pro Max2021Front
iPhone 14 / 14 Plus / 14 Pro / 14 Pro Max2022Front
iPhone 15 / 15 Plus / 15 Pro / 15 Pro Max2023Front
iPad Pro 11″ (All models)2018–2024Front
iPad Pro 12.9″ (3rd Gen and newer)2018–2022Front
iPad Pro 13″ (M4)2024Front
iPad Pro 11″ (M4)2024Front


View employee images captured at Check-in and Check-out

Permission to view and edit entries

Select the appropriate permissions above for viewing and editing attendance entries. Include notifications to be sent to specific users or reporting managers, if needed.



Check-in / check-out reminders

Set up reminders to  notify employees to check-in and check-out based on their work shift hours. You can also customize the reminder emails to your preference.


Attendance deviation alerts

The Attendance deviation alerts helps organizations notify employees and reporting managers when attendance-related deviations occur based on configured shift schedules and working hour rules.

These alerts help improve attendance compliance, reduce missed attendance entries, and ensure managers are informed about employees attendance irregularities in a timely manner.



You can configure alerts for the following attendance deviations:
  1. Late check-in
  2. Early check-out
  3. Missed check-in
  4. Insufficient working hours
  5. Insufficient core working hours
For each alert type, you can:
  1. Enable or disable the alert
  2. Define the deviation threshold
  3. Choose who should receive notifications: Reporting Manager or Employee
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To customize email template based on your organizational preference, click Customize Email Template

Check-in and Check-out time predictions

This feature displays each employee's predicted check-in and check-out times based on their work shifts. Their usual check-in and check-out time are displayed in their profile view, helping you anticipate their availability on their workday. The predictions are calculated from their last two months of attendance data.

Enable the setting to display predictions and set permissions on who can view the predictions.
Upon enabling the setting, all employees can view their own usual check-in or check-out time.
Enable permissions based on your organizational preferences:
  1. Reporting Manager - Can view the usual check-in and check-out times of their direct and all reportees.
  2. Department Members - Can view the usual check-in and check-out times of other members within their department.
  3. All Employees - Can view the usual check-in and check-out times of all employees across the entire organization.
If there are insufficient attendance data for an employee, predictions will not be displayed.


View predictions

To view an employee's usual check in and check out time:
  1. Search for an employee using the global search on the home page.


  1. Navigate to Attendance >  Team > Reportees to view all of your reportees data.