Employee Self-service | ESS Portal | Zoho People

Employee Self-Service

Employee Self-Service is a space  where the employee can access  t heir personal information, related services,  and quick actions.



The following is a list of basic tabs that they can view and edit from their self-service page:

Profile

An employee will be able to view their complete profile, including personal details, work details, skill set information, reportees, and related information. 


To initiate a quick chat with any teammate, simply click the chat icon beside that employee's name. 

An employee can also update their profile picture by clicking on the image and then clicking Change Photo.



Chat and Profile Photo permissions for employee must have been enabled by the Admin.

Team

In this tab, the employee will be able to see the members of your team. All the members of their team will be listed. For a more detailed view, click on the name of the teammate to view their self-service page. 



Calendar

An employee can view their calendar with any events or meetings that are scheduled. To log time or apply leave on a particular day, click on that day and select the desired option. 


Leave

Under the leave tab, an employee will be  able to view their leave balance and applied leaves till date. They can also apply leave by  c licking  Apply Leave  from the self-service page



Click here to learn more about Leave.

Timesheet

In this tab, an employee can log time for the jobs that they do. Time logging can be done using a timer or through manual methods. You can manually log time using the following options : Daily Log, Weekly Log , and Monthly Log. 





Time logs can be filtered by period, clients, jobs, projects, and billable status. To filter the logs, click the funnel icon. 

Click here to learn more about Timesheet.

Attendance


The following actions can  performed from the Attendance tab:


  • Click the check-in or check-out button to do a web check-in or check-out

  • View the total hours logged per day

  • View the payable days, weekends, and more for the whole week

  • Navigate to the previous week to view previous attendance details

  • Click on the week or month view icons to view a week or month's attendance

  • Export the attendance data by clicking on the ellipsis icon


Click here to learn more about Attendance.

Delegation


When an employee wishes to delegate approvals to another employee, either during a specific duration or permanently, they can do so with the Delegation feature. This feature will be viewable to an employee if permission has been enabled. 



To add a new delegation :
  1. Navigate to Self-Service, and then Delegation
  2. Click Add Delegation

  1. Select the Delegator
  2. Select the Delegatee
  3. Under Type, select either Temporary or Permanent. If you select Temporary, select the applicable Date Range
  4. Under Notification, choose either Delegator and Delegatee or Delegatee. If Delegator and Delegatee is chosen, all approval messages will be sent to both Delegator and Delegatee. If Delegatee is chosen, approval messages will not be sent to the Delegator.
  5. Under Description, you can include information regarding the approvals
  6. Click Save
Delegations can be edited or deleted using the pencil and trash icon , respectively. 

Files

An employee can view all the files that are shared with them in the files tab. They can also upload their documents under personal uploads.



Click here to learn more about Files.

Cases

All the cases raised by the employee will be listed here in the cases tab. To view more details on the case, simply click on the case. 




Cases can also be exported by clicking  Export  in the ellipsis icon. 

Click here to learn more about Cases. 

Personal Settings   

The personal settings  i s an exclusive space for each employee to personalize their account and information. To modify personal settings, click the personal settings icon in Self-Service.








The following settings can be personalized by an employee

Locale settings 

The preferred language, country, and time zone of an employee can be selected based on their current work location. 

Permissions

These settings  help provide privacy to an individual's information.
By default, birthday, work , and wedding anniversary dates, and mobile number will be viewable by other employees in the organization. 

If the birthday, work anniversary, and wedding anniversary widgets are enabled by the organization, but the employee does not want their information to be viewable, they can hide their information here. Similarly, if the employee has selected to hide their mobile number, it will not be visible to others when they search for their profile.


Theme settings

An employee can select the relevant color and images that reflect  t heir personal style or mood.

`
  • The chosen menu color will be visible on the left-hand side menu.

  • The theme color will run across all the tab names and clickable buttons.

  • The cover image will be visible in the self-service top bar. 



    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION









                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series


                                          • Digest


                                          • Functions


                                          • Meetups


                                          • Kbase


                                          • Resources


                                          • Glossary


                                          • Desk Marketplace


                                          • MVP Corner


                                          • Word of the Day


                                            Zoho Marketing Automation

                                              Zoho Sheet Resources

                                               

                                                  Zoho Forms Resources


                                                    Secure your business
                                                    communication with Zoho Mail


                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times


                                                      Carry your calendar with you
                                                      Anytime, anywhere




                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now




                                                                      Zoho TeamInbox Resources



                                                                              Zoho DataPrep Resources



                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW


                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now









                                                                                                      • Related Articles

                                                                                                      • Employee Handbook - Introduction

                                                                                                        Zoho People is an online Human Resource Management System designed to help you save time by managing many of your HR activities independently, without the need to constantly follow up with your Human Resources team. You can complete many of your ...
                                                                                                      • Employee Services

                                                                                                        Employee Services is a comprehensive space for employees to access all the services in their organization. Even a new employee will be able to navigate to the required service with ease.  To access Services, navigate to the Services tab on the ...
                                                                                                      • Employee Information Settings

                                                                                                        What is Employee Information Settings in Zoho People? Employee information includes employee-related preferences, features, and customizations that impact all employees in your organization. It includes: Basic preferences such as dual-reporting, ...
                                                                                                      • Employee Engagement Service Overview

                                                                                                        What is Employee Engagement in Zoho People? Employee engagement in Zoho People empowers you to conduct surveys in your organization to gather feedback from your employees on their level of job satisfaction, work-life balance, teamwork, compensation ...
                                                                                                      • Employee Approvals

                                                                                                        All the requests raised by an employee will be listed under Approvals > My Requests. If they are also an approver, their pending approvals will be visible on the My Approvals tab and they will be able to approve or reject the requests.  ​
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace

                                                                                                          Resources

                                                                                                          Videos

                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                          eBooks

                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                          Webinars

                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.



                                                                                                            Zoho Show Resources