Customizing Mailbox Views

Customizing Mailbox Views

In this article, we'll see how you can customize the mailbox views in Trident to suit your preferences. Trident gives you various options to customize your mailbox. To apply these customizations:


  1. Click your profile image on the top-right corner of the app.
  2. Select Settings from the drop-down menu.
  3. Select Mail.
  4. In the Mail View Options section, customize the options. 


Following is a brief illustration of the customization options:

  • Open emails in vertical, horizontal, or no split views.


  • Show email listing in comfort or compact views.

  • Show email details in comfort or compact views.

  • Limit the number of email summary lines displayed in the email listing. 

  • Show or hide the sender's image in the email listing.

  • Enable or disable conversation mode.

  • Show or hide the subject for individual emails in threaded conversations.

Note: This customization is possible only when conversation mode is enabled.

  • Enable or disable the default setting for marking the first email as read during the folder switch.

  • Show Streams comments in the pop-over or at the bottom of the email detail by default.

  • View the Mail detail action items with only images, only titles, or both.



  • List attachments either at the top or bottom of the email.



    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION









                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Customizing Mail Module Preferences

                                                                                                                In this article, we'll see how you can customize the Mail module in Trident to suit your preferences. Customizing Mailbox Views Trident gives you various options to customize your mailbox. To apply these customizations: Click the Main Menu icon in ...
                                                                                                              • Customizing Mail Module Preferences

                                                                                                                In this article, we'll see how you can customize the Mail module in Trident to suit your preferences. Customizing Mail Composer You can open the Mail Composer in three different ways: Inline: Opens the Mail Composer in the email detail pane adjacent ...
                                                                                                              • Customizing Calendar Module Preferences

                                                                                                                In this article, we'll see how you can customize the Calendar module according to your preferences. Customizing Calendar Grid View In Trident, you can view your planned schedules in daily, weekly, monthly, or work-week views. To set any of these as ...
                                                                                                              • Customizing Notes Module Preferences

                                                                                                                In this article, we'll see how you can customize the Notes module for an intuitive note-taking experience. Customizing Notes List There are two ways in which you can view the notes you've created in the Notes module. List View: Displays the notes in ...
                                                                                                              • Customizing Cliq Module Preferences

                                                                                                                In this article, we'll see how you can customize the Cliq module in Trident to suit your preferences. Using Cliq as Module and Chat Bar Trident gives you various options to customize how you use Cliq. You can either use it as a chat bar, a separate ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources