Customizing Mail Module Preferences in Trident (Windows)

Customizing Mail Module Preferences in Trident (Windows)

In this article, we'll see how you can customize the Mail module in Trident to suit your preferences. 
Info
Note: This article explores customizing the Mail module preferences in the Trident desktop app. Click here for the Zoho Mail web app's help documentation.

Customizing Mailbox Layout and Views

Trident offers various options to customize your mailbox layout and how you view email details. To apply these customizations:

  1. Click the Main Menu icon in the top-left corner of the app.

  1. Select Settings from the drop-down menu.

  1. Select Mail.

  1. Under Mail Layout Options and Mail View Options,  customize the settings as per your preference.


The following are the available customization options under Mail Layout:

  1. Open emails in vertical, horizontal, or no split views.
  1. Show email list in comfort or compact views.
  1. Show email details in comfort or compact views.
  1. Limit the number of email summary lines displayed in the email listing.
  1. Show or hide the sender's image in the email listing.

The following are the available customization options under Mail View:
  1. Enable or disable conversation mode.
  1. Show or hide the subject for individual emails in threaded conversations.



NotesNote: This customization is possible only when conversation mode is enabled.

  1. Show Streams comments in the pop-over or at the bottom of the email detail by default.
  1. View the Mail detail action items with only icons or icons and titles.



  1. List attachments either at the top or bottom of the email.
  • Mark the first email as read upon opening the email, after a set duration, manually, or when the email selection changes.

Here's a quick overview of how each of the customization options will function.
Upon Opening the Email
As soon as you open the email in the detail view, it will be marked as read.
After x Seconds
After you view the email for the chosen duration, it will be marked as read.
When the Email Selection Changes
No matter how long you view the email, it won't be marked as read unless you view another email.  
Manually
You must manually click the Mark as Read icon each time. 


Customizing  Mail Composer    

To customize the Mail Composer settings:

  1. Click the Main Menu icon in the top-left corner of the app.

  2. Select Settings from the drop-down menu.

  3. Select Mail.

  4. Go to Mail Composer and customize the settings as per your preference.


The following are the available Mail Composer customization options.

  • Open the Mail Composer in a new window or a floating window.


  • Set the text direction in the Mail Composer.

  1. Show the Cc and Bcc fields at all times when you open a new email. 
  1. Enable or disable spell check.

Switching Between Dark and Light Modes

In addition to the customization options in the Settings, you can also switch between Light and Dark modes in the Mail Composer according to your preference. You can do so by clicking the Switch to Dark mode  or Switch to Light mode  icon respectively.


Similarly, you can also view the email detail in Light and Dark modes without changing the app's Dark theme. You can do so by clicking the Switch to Dark Mode  or Switch to Light Mode  icon respectively.

    

Using Shortcuts 

Trident offers various keyboard shortcuts to use the Mail module. To view these shortcuts:

  1. Click the Main Menu icon in the top-left corner of the app.

  1. Select Settings from the drop-down menu.

  1. Select Shortcuts.

  1. Scroll down to the Mail section and you'll find the shortcuts mentioned below.

 


 

Descriptions

 Keyboard Shortcuts

Switch split mode: Vertical, horizontal, or no split

 Ctrl + Alt + V

Go to mail

 Ctrl + 1

New email

 Ctrl + Shift + M

Select all emails in the view

 Ctrl + A

Unselect emails

 Esc

Search in Mail Detail view

 F4

Show unread emails in current folder

 Ctrl + Shift + U

Show previous email

 Alt + J

Show next email

 Alt + K

Switch to Smart Mail view

 Alt + Z

Open email in No Split view

 Enter

Back to No Split view

 Esc

Open email in new window

 Ctrl + O

Reply to an email

 Ctrl + R

Reply All to an email

 Ctrl + Shift + R

Forward an email

 Ctrl + F

Mark emails as Spam/Not Spam

 Ctrl + J

Archive selected emails

 Ctrl + Shift + A

Flag/Clear Flag selected emails

 Ctrl + G

Tag selected emails

 Ctrl +Shift + G

Move selected emails

 Ctrl + Shift + V

Mark as unread

 Ctrl + U

Mark as read

 Ctrl + Q

Mark folder as read

 Ctrl +Shift +Q

Collapse conversation in Email List view

 Left

Expand conversation in Email List view

 Right

Go to "CC" field

 Alt + C

Go to "BCC" field

 Alt + B

Go to "To" field

 Alt + T

Select From address

 Alt + F

Select Reply To address

Alt + R

Send email

 Ctrl + Enter

Send email immediately

 Ctrl + Shift +Enter

Close all active windows

 Ctrl + Shift + W

Delete email

 Delete

 

 

 

 

 

 

 

 



      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsRetailOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceForms for Solopreneurs
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Forms for Government
                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic FormsInsurance
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsWufoo alternativeEncrypted Forms
                              Accessible FormsTypeform alternativeSecure Forms

                              WCAG

                                          Create. Review. Publish.

                                          Write, edit, collaborate on, and publish documents to different content management platforms.

                                          Get Started Now






                                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                Manage your brands on social media

                                                                  Use cases

                                                                  Make the most of Zoho Desk with the use cases.

                                                                   
                                                                    

                                                                  eBooks

                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                                   
                                                                    

                                                                  Videos

                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                                   
                                                                    

                                                                  Webinar

                                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                                   
                                                                    
                                                                  • Desk Community Learning Series


                                                                  • Meetups


                                                                  • Ask the Experts


                                                                  • Kbase


                                                                  • Resources


                                                                  • Glossary


                                                                  • Desk Marketplace


                                                                  • MVP Corner



                                                                    Zoho Sheet Resources

                                                                     

                                                                        Zoho Forms Resources


                                                                          Secure your business
                                                                          communication with Zoho Mail


                                                                          Mail on the move with
                                                                          Zoho Mail mobile application

                                                                            Stay on top of your schedule
                                                                            at all times


                                                                            Carry your calendar with you
                                                                            Anytime, anywhere




                                                                                  Zoho Sign Resources

                                                                                    Sign, Paperless!

                                                                                    Sign and send business documents on the go!

                                                                                    Get Started Now




                                                                                            Zoho TeamInbox Resources





                                                                                                      Zoho DataPrep Demo

                                                                                                      Get a personalized demo or POC

                                                                                                      REGISTER NOW


                                                                                                        Design. Discuss. Deliver.

                                                                                                        Create visually engaging stories with Zoho Show.

                                                                                                        Get Started Now










                                                                                                                            • Related Articles

                                                                                                                            • Customizing Cliq Module Preferences in Trident (Windows)

                                                                                                                              In this article, we'll see how you can customize the Cliq module in Trident to suit your preferences. Note: This article explores customizing Cliq module preferences in the Trident desktop app. Click here for the Zoho Cliq web app's help ...
                                                                                                                            • Customizing Mail Module Preferences in Trident (macOS)

                                                                                                                              In this article, we'll see how you can customize the Mail module in Trident to suit your preferences. Note: This article explores customizing the Mail module preferences in the Trident desktop app. Click here for the Zoho Mail web app's help ...
                                                                                                                            • Customizing Cliq Module Preferences in Trident (macOS)

                                                                                                                              In this article, we'll see how you can customize the Cliq module in Trident to suit your preferences. Note: This article explores Cliq module preferences in the Trident desktop app. Click here for the Zoho Cliq web app's help documentation. Using ...
                                                                                                                            • Customizing Calendar Module Preferences in Trident (macOS)

                                                                                                                              In this article, we'll see how you can customize the Calendar module according to your preferences. Customizing Calendar Grid View In Trident, you can view your planned schedules in daily, weekly, monthly, or work-week views. To set any of these as ...
                                                                                                                            • Customizing Trident (Windows)

                                                                                                                              Once you sign into Trident, you can customize your workspace and take the onboarding tour to understand its important features. Customizing Your Workspace To customize Trident, click Customize Now on the welcome screen and choose between the ...
                                                                                                                              Wherever you are is as good as
                                                                                                                              your workplace

                                                                                                                                Resources

                                                                                                                                Videos

                                                                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                eBooks

                                                                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                Webinars

                                                                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                CRM Tips

                                                                                                                                Make the most of Zoho CRM with these useful tips.



                                                                                                                                  Zoho Show Resources