コミュニティダイジェスト　2024年3~4月

コミュニティダイジェスト　2024年3~4月

こんにちは。Zoho コミュニティチームの中野です。

フォーラム上での議論やZoho からの製品アップデートやイベント情報をまとめた「コミュニティダイジェスト」を投稿しています。
3月、4月の活動は以下のとおりです。
また、今月、来月のユーザーさん向けイベント情報も共有していますので、ぜひご確認ください。


[ Zoho CRM アップデート情報 / 新機能リリースのお知らせ ]　
＞レポート機能のアップデートは、1日あたりのエクスポート回数が大幅に増えるなど、要注目です。
また、新機能としてキオスク（特定の処理を行うための専用画面をノーコードで作成可能）をリリースしましたので、ぜひお試しください。

[ お役立ち情報]　
＞当社コミュニティチームが、Zohoサービスを活用してどのように業務を行っているのかを紹介しました。ソーシャルメディア管理ツール（Zoho Social）や問い合わせ管理ツール（Zoho Desk）の一部機能を用いてできることを、事例を交えて共有しています。



[ ディスカッション ]

投稿・回答いただいた、@Anonymous User  さん、@Anonymous User   さん、@Anonymous User さん、@Anonymous User  さん、@Anonymous User  さん、@Anonymous User  さん、@Anonymous User  さん、ありがとうございました。


[ Zoho Japan からのお知らせ ]

▼3~4月に開催したイベント

・ユーザー交流会 東京 2024 vol.1
事例セッション：Zoho CRM + Zoho Analytics によるマーケ施策の効果測定＋フォロー率アップの事例紹介
グループワーク：どんなデータを可視化していますか？　レポート共有会
Zoho Champion パネルディスカッション：Zoho のお悩み、ベテランユーザーに聞いてみよう！
開催報告はこちら
 

・Zoho ワークアウト：3/28、4/18（木）14:00~16:00 （課題解決型のワークショップイベント）
オンライン形式にて開催し、いずれの開催回も4名のユーザーさんに参加いただきました。
イベント内で取り組まれた課題やディスカッションの一部を紹介します。

- Zoho CRM と Zoho Sign を連携し、電子署名を行う方法
- Zoho CRM サブフォームの活用法
- Zoho Campaings CRMとの同期設定、セグメントの方法


▼今後開催予定のイベント
以下の開催地・日程でユーザー交流会やワークアウトを開催する予定です。ぜひ参加ください。

＜オンライン＞
　Zoho のベテランユーザーによるCRM / Campaigns の活用事例や相談会を実施します。

・5/30（木）14:00〜 Zoho ワークアウト


＜オフライン / Zoho ユーザー交流会＞
　事例：SaaS営業活動を支えるZoho One
CRM：案件・顧客管理 / Desk：問い合わせ対応 / ステップメール、メールマーケティングの活用 / Analytics：SaaS利用状況のレポートなどについて共有します。

　事例：宿泊施設でのZoho CRM Plus 活用事例
CRM * Square 連携、Zoho Survey、Zoho Campaigns の利用例を紹介。

　事例：調整中

多くのユーザーさんにお会いできることを楽しみにしています。
*イベントの様子やセッションの資料については、会期後に改めて本フォーラムに公開いたします。


ひきつづきよろしくお願いいたします。
Zoho コミュニティチーム

2024年1月〜2月のダイジェストはこちら


    Access your files securely from anywhere






                    Zoho Campaigns Resources




                          Zoho Developer Community



                              Bootcamp
                              Community
                              Pricing
                              Webinars
                              What's New
                              Integrations
                              Contact Support
                              Contact Sales
                                Zoho Survey Resources
                                  Features
                                  Survey Templates
                                  Integrations
                                  Community
                                  iOS Mobile Surveys
                                  Pricing
                                  Android Mobile Surveys
                                  Insurvey Blogs
                                  Insight Blogs
                                  Tips & Tricks





                                              Latest Feature Updates

                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts




                                                    Zoho SalesIQ Resources

                                                          • Sticky Posts

                                                          • 【ZOHO】コミュニティユーザー自己紹介のトピック

                                                            日頃よりZoho Japan Communityをご愛顧いただき、ありがとうございます。 おかげさまで昨年より、フォロワー数も増えてまいりました！ 人数も50名を超えてまいりましたので、改めて運営しているZohoメンバーの自己紹介の場、また皆さまがご自身を紹介できる場を目的とした、トピックを作らせていただきます。 これからご参加いただく方も、立ち上げ当初からお付き合いいただいている方も、よろしければ当スレッドのReply欄からご自由にコメントいただければ嬉しいです。（オンラインフォーラムは現状オープンなフォーラムとなっているので、記入できる範囲で構いません） スライドテンプレートもご用意いたしましたので、もし良ければご自由にご利用ください。下記のリンクからダウンロードいただけます。 https://zurl.co/lC7N  テキストのみのコメントでももちろんOKです。 — 自己紹介例 【お名前（ニックネーム）】 【利用中のZohoサービス】 【ユーザー歴】 【ご利用人数】 【興味のあるZohoサービス】 【Zohoを利用し始めた、興味を持ったきっかけ】 【活用している主なサービスや機能】

                                                          • 【ZOHO】オンラインフォーラムのご利用について

                                                            こちらでのディスカッション、またそれ以外でも普段より、様々な投稿/コメントで支えていただき、ありがとうございます。 オンラインフォーラムの運営に関しては、まだまだ完璧ではなく、 それゆえに皆さまにご不便をおかけしている部分もあり恐縮ですが、いただいたご意見も参考にしつつ、少しずつ試行を重ねています。その上でにはなりますが、改めてオンラインフォーラムの方針と別投稿にて機能要望に関する対応に関し、共有いたします。 Zoho Japan Community オンラインフォーラムについて ・Zoho製品を利用するユーザー様同士の交流、ノウハウ共有を目的としたオンライン掲示板です。 　製品に関するご質問、ご意見につきましては、オンラインフォーラム上で、Zoho側からの回答を保証するものではありません。 ・コミュニティ運営に関わる投稿など、一部ゾーホージャパンからもコメント/投稿を行わせていただくことがあります。 ・製品に関する投稿の、Zoho側からの確実な回答をご希望の場合は、以下の方法をご検討いただけると幸いです。 ＜製品に関する質問に対し、確実にZoho側からの回答が欲しい場合＞ ・ご購入前：sales@zoho.jp

                                                          • Zoho Japan Community オンラインフォーラムの利用案内

                                                            この度は、Zoho Japan Communityのオンラインフォーラムにご参加いただき、ありがとうございます。 ご利用にあたり、以下案内をご一読願います。フォーラムの使い方に関してはこちらをご確認ください。 1. オンラインフォーラムの利用について  オンラインフォーラムに投稿、リアクションを行うには、ユーザー登録が必要となります。 登録情報に関しては、パスワードを適宜変更するなどして自己責任での管理をお願いします。 ユーザーは、自由にオンラインフォーラムのユーザー登録から退会できます。なお、オンラインフォーラムから退会しても、当該ユーザによる投稿は引き続き掲載することがあります。


                                                          Manage your brands on social media
                                                          Access Zoho Social

                                                            Zoho Pagesense Resources


                                                                Zoho TeamInbox Resources

                                                                  Zoho DataPrep Resources


                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources

                                                                                            Zoho Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ






                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方







                                                                                                            • Recent Topics

                                                                                                            • Recalculate every row in the subform

                                                                                                              Hello, Can anyone help me with a script, please? I have an issue. Sometimes it happens, that in a multi row subform one of the rows show an incorrect row total value. Not really understand how it can happen, if I have a 20 row subform, 19 rows show correct

                                                                                                            • Creating Repeat Forms that remove redundancies

                                                                                                              I wanted to understand if you can make multi-layer forms that reduce the need for users to input information in again and again. We want a form that our suppliers fill out per ingredient they sell, and the end result should have the Ingredient (Section

                                                                                                            • What is the difference between the free plan and the mail lite plan?

                                                                                                              What is the difference between the free plan and the mail lite plan? How many emails can I send per day?

                                                                                                            • Unblock email

                                                                                                              Hi The outgoing mail from a client of me is blocked. I already made tickets and tickets are send to the EU desk but nobody is responding. The problem is already 4 days! There is absolutely no help from the support. I am really not satisfied at all! Can

                                                                                                            • Domain verification failure

                                                                                                              Hello Zoho Support, I purchased my domain directly through Zoho Mail, but the domain verification keeps failing with the message “TXT verification failed.” I’ve already waited and retried several times, but it still won’t verify. Could you please manually

                                                                                                            • Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.

                                                                                                              My email account is unable to send emails, and I urgently need to use it. How can I resolve this?If there is anything we have done wrong, please let us know in advance so we can actively cooperate to improve. User ID: 850482493

                                                                                                            • URGENT: Email stopped workin - can't access admin panel

                                                                                                              For some reason email sending stopped working. When I try to send an email it fails with "Unable to send message;Reason:451 4.7.1 Temporary system error" I can receive email just fine I see in my notifications some errors about the MX records, however

                                                                                                            • Can I associate an invoice to a Project after the fact?

                                                                                                              We have generated an invoice but would like to assoicate it to a Zoho Project after the fact.  Is there any way to accomplish that? Thanks, Scott

                                                                                                            • Emails I send as a cc or bcc NEVER GO THROUGH TO THA RECEIVER !!

                                                                                                              every time i send a cc or bcc copy of an email to anyone when I’m using my zohomail.com email - no one ever gets the cc of bcc copy if the email: why???? And i triple check that the email addresses are correct; then i get back an email message (EVERYTIME)

                                                                                                            • Cannot see correct DNS config for mail after moving domain to another provider

                                                                                                              I have moved my domain from one provider to another and after that zoho mail stopped working (expected). Problem is, zoho mail admin panel still shows (10 hours after move) that all records are correct while I haven't changed anything in my domain DNS

                                                                                                            • Add Support for Authenticator App MFA in Zoho Desk Help Center

                                                                                                              Hello Zoho Desk Team, We hope you are doing well. We would like to request an enhancement related to security for the Zoho Desk Help Center (customer portal). Currently, the Help Center supports MFA for portal users via SAML, JWT, SMS authentication,

                                                                                                            • How to unlink a SAML user from the existing Zoho Desk user (domain change case)

                                                                                                              Hi everyone, I’m trying to understand how to handle a situation where a customer changes their company domain. In our setup, users authenticate via SAML, so when the domain changes, the SAML system treats them as a new user. However, in Zoho Desk, I’d

                                                                                                            • Price Managment

                                                                                                              I have been in discussions with Zoho for some time and not getting what I need. Maybe someone can help explain the logic behind this for me as I fail to understand. When creating an item, you input a sales rate and purchase rate. These rates are just

                                                                                                            • Related to zoho survey

                                                                                                              Hi team. I want to know something regarding zoho survey question builder. I have two questions each of dropdown (One answer) - question type. In the first question, there are 16 answer choices and in the second question, there are 3 answer choices. For

                                                                                                            • 60 Days Into Zoho - Tiktok Branding Startup -7 Questions?!

                                                                                                              Wsp Everybody I co-own a TikTok Branding / Consulting Startup & have been using Zoho for the past 60 days - Am now looking to make our overall operations & processes more Efficient & Effective! Curious to know how others are using the platform & what's

                                                                                                            • Text Message

                                                                                                              When trying to sent a text message, it says its an error i should contact a zoho agent

                                                                                                            • Zoho POS is now available for Canadian retailers

                                                                                                              Hey everyone, We're excited to introduce the all-new Canadian edition of Zoho POS, which helps retail businesses simplify and manage their end-to-end business operations. Start by signing up and exploring the 15-day free trial. Sign up now How does Zoho

                                                                                                            • Payroll In Canada

                                                                                                              Hi, When can we expect to have payroll in Canada with books 

                                                                                                            • Mass update to change or shift all project dates and keep project structure + shift all sub-tasks dates with main tasks

                                                                                                              Most users would expect that if they change the start date of their project then that will be reflected inside the actual project and any project structure would be retained.  Additionally if a task list with associated sub-tasks is moved, most users would expect that those sub-tasks would also be moved along with their parent task.  This is not the case. For a total Project shift of dates: * the start and end date from > "Edit Project" page can have a radio button added to "shift all project tasks

                                                                                                            • Closing Accounting Periods - Invoice/Posting dates

                                                                                                              Hi, I have seen in another thread but I'm unsure on how the 'transaction locking' works with regards to new and old transactions. When producing monthly accounts if I close December 24 accounts on 8th Jan 25 will transaction locking prevent me from posting

                                                                                                            • In-person ZUG Meetups for Real Estate Professionals - US Q1 2026

                                                                                                              The Real Estate Zoho User Group is going on a multi-city, in-person meetup tour across the US, and we’d love to see you there! These meetups are a great opportunity to: Connect with fellow real estate professionals using Zoho Share challenges and discover

                                                                                                            • Zoho CRM custom fields not showing in zoho creator

                                                                                                              Hi Team, I have created a Products form with Zoho CRM integration and connected it to Products module of CRM. But when I see the reports of Products in Zoho creator then I am not able to see custom fields of Products module. Only standard fields of Products

                                                                                                            • Sending email notifications based on language

                                                                                                              Hello. I would like to know how we can bypass the default notifications (which are just in English) for when a ticket is created/replied to/closed, to be in other languages, based on the language field in the ticket? I can create other email templates,

                                                                                                            • Zoho Error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details

                                                                                                              Hello There, l tried to verify my domain (florindagoreti.com.br) and its shows this error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details. Screenshot Given Below -  please check what went wrong. Thanks

                                                                                                            • Download a file from within a zoho creator widget

                                                                                                              I have a widget running in Zoho Creator , it displays uploaded documents in a table file, and I have added a download link in the view. ( The widget is created with html, css and javascript). I do not succeed in getting the download working. Do I have

                                                                                                            • Correlated subqueries not supported in Zoho Analytics. This creates huge limitations

                                                                                                              Running into a major limitation in Zoho Analytics: correlated subqueries simply don’t work, even in completely standard SQL patterns inside a JOIN. Example: LEFT JOIN "Bills" b ON d."Id" = b."Deal ID" AND EXISTS ( SELECT 1 FROM "Bill

                                                                                                            • Zoho / Outlook Calendar sync

                                                                                                              The current Marketplace -> Microsoft -> Meetings integration needs 2 changes. 1. The current language for the Two-Way sync option should be changed. It currently states, "Sync both your Zoho CRM Calendar and Office 365 Calendar meetings with each other."

                                                                                                            • Email content just contain 'OK' ,not what we expect

                                                                                                              create campaign API URL: https://campaigns.zoho.com/api/v1.1/createCampaign req params: {'campaignname': 'General_Outreach_d0cfc415-43aa-4b96-bb09-558e76a3dda3_50_20251117_214806_660', 'from_email': 'admin@allinmedia.ai', 'subject': 'ALL IN MEDIA', 'list_details':

                                                                                                            • Possible to connect Zoho CRM's Sandbox with Zoho Creator's Sandbox?

                                                                                                              We are making some big changes on our CRM so we are testing it out in CRM's Sandbox. We also have a Zoho Creator app that we need to test. Is it possible to connect Zoho CRM's Sandbox to Zoho Creator's Sandbox so that I can perform those tests?

                                                                                                            • Reopen ticket

                                                                                                              Hello! Can I reopen a ticket just using the API ticket/sendReply ? What's the rules to do it? I'm trying but it doesn't reopen the ticket, it just send the reply

                                                                                                            • Allow Admins to Transfer Ownership of Their Own Files & Folders

                                                                                                              Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request an important enhancement to the ownership-transfer functionality in Zoho WorkDrive, specifically regarding administrator capabilities. As administrators, we have the ability to

                                                                                                            • Tip#46: Capture accurate log hours

                                                                                                              Hello everyone, Use the newly introduced timer settings that will streamline the usage of timers and help admins or workspace owners to manage the time entries of the workspace users better. Check out the below mentioned timer settings added to the Timesheet

                                                                                                            • Moving to app-specific authentication for Google integrations

                                                                                                              Hello everyone, We’re making an important change to how Google integrations work in our platform. Until now, we used a common Google project across Zoho to enable integrations like Google Drive, Calendar, and more. Going forward, we’ll be moving to an

                                                                                                            • Lost the ability to sort by ticket owner

                                                                                                              Hi all, in the last week or so, we have lost the ability to sort tickets by Ticket Owner. Unlike the other columns which we can hover over and click on to sort, Ticket Owner is no longer clickable. Is it just us, or are other customers seeing this too?

                                                                                                            • Using a CRM Client Script Button to create a Books Invoice

                                                                                                              Hello, I need help handling error messages returned to my client script from a function. The scenario I have setup a client script button which is available from each Deal. This CS executes a crm function, which in turn creates an invoice based on the

                                                                                                            • How Can i put a form in Zobot

                                                                                                              Hi,how can i integrate a form which has a multiple options to choose from.the form should be opened or displayed by zobot after it meets a requirement in the conversation. Thanks in advance !

                                                                                                            • Has Anyone successfully integrated Zoho and Sage Intact?

                                                                                                              Hey all, We’re evaluating Zoho One + Sage Intacct and I’m trying to connect with anyone who has actually implemented the two together.Specifically, I’d love to know: -- Which functions you kept in Zoho vs. Intacct (e.g., Product Catalog, AR/AP, invoicing,

                                                                                                            • Playback and Management Enhancements for Zoho Quartz Recordings

                                                                                                              Hello Zoho Team, We hope you're all doing well. We would like to submit a feature request related to Zoho Quartz, the tool used to record and share browser sessions with Zoho Support. 🎯 Current Functionality As of now, Zoho Quartz allows users to record

                                                                                                            • Zoho Analytics - Feature Request For Time Based Data Source Fetch

                                                                                                              Hi Analytics Team, I have a client using Zoho CRM and they want a weekly report at 4:30pm every Friday, emailed to the sales team showing a pie chart of Closed Won Deals for that week. This is easy to achieve in Analytics but not so easy to ensure the

                                                                                                            • Which user's capacity is used for Shared Mailbox storage?

                                                                                                              We use shared mailboxes at our company, and their size is increasing daily. Which user(s)'s total mailbox limit is being used up by this space?

                                                                                                            • Next Page