A Trip down the Memory Lane of Zoho Invoice's 2018

A Trip down the Memory Lane of Zoho Invoice's 2018

2018 has been a productive year for Zoho Invoice. We rolled out new product updates, enhancements, various integrations and we hope that these made your invoicing experience better. As we inch towards the final moments of this year, here are the highlights of some of the major product updates.



Transaction Approval:

Getting your transactions approved and then sending them to your customers is one way of error free invoicing. Using the Transaction Approval feature, transactions can be submitted for approval and once the approver approves it, the very same can be sent to your clients. You can assign your users as Submitters and Approvers based on their roles in your organization. A well validated transaction can never go wrong. So, if you're yet to try this feature, you can read through our help document and set it up.




GDPR
 

Being a cloud based software, safeguarding our customer's data is one of our prime responsibilities. To comply with GDPR, we made the following enhancements in Zoho Invoice.

 

  • Sensitive information will be stored as Personally Identifiable Information(PII) in Zoho Invoice. We have brought in an option to restrict/grant access to the sensitive information of your customers within the user level. You can select which of your users can have access to this while creating user roles link.

 

Users with this access can perform the following actions,

 

  • Encrypt and save a newly created custom field.

  • Export PII while exporting data pertaining to an entity.

To know more in detail, you can check out our help document.

 


  • Also, while deleting an organization in Zoho Invoice, we'll be listing out the integrations enabled in that organization. This is to let you know the third-party sites to which your data has been pushed from this organization.By deleting your organization, data which was stored as a result of that integration will not be deleted.


Zoho Invoice - Zoho People Integration

Zoho Invoice can now be integrated with Zoho People! With this integration, you could push all your employee time logs to Zoho Invoice. You can invoice your customers based on the time spent on each task by your employees. To know more details about this integration, you can refer to our help document .





Zoho Invoice - Zoho Mail Integration



Have your transactions and emails under one slab! Integrate your Zoho Invoice account with Zoho Mail and have a check on all your mail activities from your Zoho Invoice organization. This integration simplifies the process of attaching documents to your emails and you wouldn't miss on a single mail from your customer. To set this up, you can refer to our   help document .





Client Approval for Time Entries


Using Client Approval, you can first send your time entries to your clients and once they approve, you can invoice the same. This would avoid last minute confusion and make your invoicing process an error-free one. If you're yet to try this one, click here to know the steps to set it up.





Web Tabs
 
The various tabs you open in your browser separately can be brought inside Zoho Invoice using our Web Tabs feature. No more switching tabs! Just enable this feature and have everything under Zoho Invoice. 

 


Customer Credit Limit

Have a check on the credit your customer owes you setting a credit limit for your customers. It helps you to have a complete control over your company's receivables. Try this feature by referring to our help  document .





In-App Notifications


The In-App Notification allows you to notify your users within the organization whenever a specific action occurs. You can set up a workflow that automatically sends out notifications. If you would like to try this out, here's our help document .






GSTR - 1 Filing (Indian Edition)
 
File your GST returns through Zoho Invoice! GSTR-1 can be directly filed from your Zoho Invoice account. If you would like to know in detail about how it works, here's our help document .




SMS Integration


You can now integrate Zoho Invoice with Twilio, a cloud based application that lets you send SMS notifications to your customers regarding payment reminders and invoices. Your clients will no longer have to dig into their emails! If you would like to try this out, refer to our help document .



This doesn't end here. We have a lot more enhancements which you can check in our What's New page.

That's all folks! We'll meet you at the other end of 2019 with further more new updates. May this 2018 have a happy ending and bring you a lot of happiness in 2019. 

 

The Zoho Invoice team wishes you an amazing and a prosperous New Year :)




    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • Charting the 2025 Voyage: Zoho Invoice's Year in Review

                                                              2025 has been a year of progress, productivity, and purposeful growth for Zoho Invoice. From expanding into new regions to refining everyday workflows, each update was designed to help businesses stay compliant, get paid faster, and work with confidence.


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • PDF Template have QTY as first column

                                                                                                                I want to have the QTY of an item on the sales orders and invoices to be the first column, then description, then pricing. Is there a way to change the order? I went to the Items tab in settings but don't see how to change the order of the columns on
                                                                                                              • RAG (Retrieval Augmented Generation) Type Q+A Environment with Zoho Learn

                                                                                                                Hi All, Given the ability of Zoho Learn to function as a knowledge base / document repository type solution and given the rapid advancements that Zoho is making with Zia LLM, agentic capabilities etc. (not to mention the rapid progress in the broader
                                                                                                              • In App Auto Refresh/Update Features

                                                                                                                Hi,    I am trying to use Zoho Creator for Restaurant management. While using the android apps, I reliased the apps would not auto refresh if there is new entries i.e new kitchen order ticket (KOT) from other users.   The apps does received notification but would not auto refresh, users required to refresh the apps manually in order to see the new KOT in the apps.    I am wondering why this features is not implemented? Or is this feature being considered to be implemented in the future? With the
                                                                                                              • IMAP mail after specify date

                                                                                                                Hi My customer's mail server is on premise and mail storage is very huge. So It never finish sync. and finally stop sync. Cloud CRM have a option like zoho mail sync mail after some date.
                                                                                                              • Claude + MCP Server + Zoho CRM Integration – AI-Powered Sales Automation

                                                                                                                Hello Zoho Community 👋 I’m excited to share a recent integration we’ve worked on at OfficehubTech: ✅ Claude + MCP Server + Zoho CRM This integration connects Zoho CRM with Claude AI through our custom MCP Server, enabling intelligent AI-driven responses
                                                                                                              • Search Bar positioning

                                                                                                                Why is the Search bar on the far right when everything is oriented towards the left?
                                                                                                              • Import Error: Empty values for mandatory fields - Closing Date

                                                                                                                Hello, I've tried multiple times to import a CVS Potential list from another Zoho account. But the error message I get is: Empty values for mandatory fields - Closing Date There are valid dates in this field, so I don't understand why this error messages
                                                                                                              • Feature Requests - Contact Coloured Picklist Visibility & Field Visibility During Ticket Creation

                                                                                                                Hi Desk Team, I have 2 feature requests for you. Since Coloured Picklists are now available in Desk, It would be great if the colours were visible on the Related Details (Contact Information) when creating a ticket. In the screenshot below, I have 2 fields
                                                                                                              • Accounts Receivable Balances Differs in Balance Sheet, Customer Balance Report, AR Ageing Summary, and AR Ageing Details.

                                                                                                                Hello Zoho Accounts Receivable Balances Differs in Balance Sheet, Customer Balance Report, AR Ageing Summary, and AR Ageing Details. Please clarify and fix the issues here. Thanks
                                                                                                              • How to integrate XML with Zoho CRM

                                                                                                                Hi, I have an eCom service provider that gives me a dynamic XML that contains order information, clients, shipments... The XML link is the only thing I have. No Oath or key, No API get... I want to integrate it into Zoho CRM. I am not a developer nor
                                                                                                              • Feature Request - Ability to Customise Contact Info Card on Ticket Details View

                                                                                                                Hi Desk Team, I've added a "Contact Priority" and "Account Prioirty" field and it would be very useful to agents if they could see that information in the Contact Info card on the Ticket Details view. It would be great if we could choose some fields to
                                                                                                              • Tax in Quote

                                                                                                                Each row item in a quote has a tax value. At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from
                                                                                                              • Zoho Flow integration with Facebook Messenger and Whatsapp

                                                                                                                Hi there,  any plans of adding integrations with Facebook Messenger and Whatsapp into Zoho Flow? Seems that more and more business are delivering automated updates such as "your order is received",  "your order has been shipped" and so on via these two platforms. Not sure if Whatsapp has the API access needed i am pretty sure that Facebook Messenger has... Kind regards Bo Thygesen 
                                                                                                              • Multi-currency and Products

                                                                                                                One of the main reasons I have gone down the Zoho route is because I need multi-currency support. However, I find that products can only be priced in the home currency, We sell to the US and UK. However, we maintain different price lists for each. There
                                                                                                              • Campaigns unsubscribe/manage preferences links

                                                                                                                Hi, Where can I edit the unscubscribe and manage preferences link in the footer of the email. I would like it so that when you click 'manage preferences' an form opens up that allows the person to choose what type of emails they do and don't wish to
                                                                                                              • email address somehow still not verified (?!)

                                                                                                                L.S. After creating a new email template in CRM I was about to send a group email to my clients, then Zoho CRM announced that they would change the sender address to some kind of Zoho-e-ddress because my email address "has not been verified". Not only
                                                                                                              • Marketing Tip #17: Add credibility to your online store with Review Widgets

                                                                                                                One of the fastest ways to build trust in an online store is to show real customer feedback right where people are deciding to buy. Third-party widgets let you embed things like Google Reviews, Instagram feeds, or even a WhatsApp chat button. These add
                                                                                                              • adding several team members to an Opportunity

                                                                                                                How can we add several team members to one opportunity for collaboration? I have researched and only found something called Deal Team which I cannot find in my CRM to configure.
                                                                                                              • PDF Annotation is here - Mark Up PDFs Your Way!

                                                                                                                Reviewing PDFs just got a whole lot easier. You can now annotate PDFs directly in Zoho Notebook. Highlight important sections, add text, insert images, apply watermarks, and mark up documents in detail without leaving your notes. No app switching. No
                                                                                                              • Bulk update Profile Permissions

                                                                                                                Dears, What should we do if we add new forms or reports and need to update more than 20 permissions? Updating them one by one feels pretty harsh, doesn’t it?
                                                                                                              • Filter in fields from Jira extension

                                                                                                                We have installed the Jira extension so we can maken Jira issues from Zoho desk. In Zoho desk I can also see the Jira issue status for example but I can not filter on this field. I would like to setup an filter showing me the closed Jira issues. How can
                                                                                                              • Zoho Creator customer portal limitation | Zoho One

                                                                                                                I'm asking you all for any feedback as to the logic or reasoning behind drastically limiting portal users when Zoho already meters based on number of records. I'm a single-seat, Zoho One Enterprise license holder. If my portal users are going to add records, wouldn't that increase revenue for Zoho as that is how Creator is monetized? Why limit my customer portal to only THREE external users when more users would equate to more records being entered into the database?!? (See help ticket reply below.)
                                                                                                              • Add Reporting feature to display variance/change columns when comparing periods

                                                                                                                When running reports to compare periods (for example, Profit and Loss comparing current year to previous), I would like to be able to display variance columns in both (a) amount or (b) percentage.
                                                                                                              • Link Contacts to Billed Accounts

                                                                                                                Hello, I want to do a survey on all my customers of 2025. For that I want to select all contacts linked to accounts who where billed in 2025. How to I create this link to I can then use Zoho Survey with this database of contacts?
                                                                                                              • Historical Sales Info - Blend with Finance Invoice Line Items, Access in CRM and Desk

                                                                                                                My company has been using Zoho One since 2021, with sales data going back through 2020. However, we have been in business much longer, and we have historical sales information that we want to have at our fingertips when talking with customers (usually
                                                                                                              • Pre-Zoho Sales Info - Best Way to Add to Desk / CRM

                                                                                                                My company has been using Zoho One since 2021, with sales data going back through 2020. However, we have been in business much longer, and we have historical sales information that we want to have at our fingertips when talking with customers (usually
                                                                                                              • CRM function REST API response format

                                                                                                                Is there a way to control the JSON response returned by the CRM function REST API? If I call a function using either OAuth or an API key it returns a 200 OK response with a string in the format shown below. I am using a particular feature of an external
                                                                                                              • Using MPN across multiple SKUs and inventory tracking

                                                                                                                I have several different SKU's that share a common MPN and would like to track inventory by MPN. SKU1 has MPN1 assigned SKU2 has MPN1 assigned Here is an example If I start with 5 of MPN 1 in stock I want each SKU1 and SKU2 to show as 5 in stock, If I
                                                                                                              • Unable to Access Application:

                                                                                                                Whenever I try to access my application from the desktop, say I am editing it and want to test something in the desktop environment I get: An error has occurred. An internal error has occurred. Please check the URL , or try refreshing the page I can edit
                                                                                                              • Evernote (ENEX) import limitations

                                                                                                                I have been with Evernote since 2010, but the latest price increase is ridiculous. I am currently testing Zoho Notebook as a replacement. I am impressed so far - if it were not for critical need to import legacy Evernote notes, I would 100% migrate to
                                                                                                              • Cannot see Application from Lookup field

                                                                                                                Hi all, I am trying to access data for an application on our account via a lookup field; however, the application doesn't appear in the dropdown at all. Can anyone shed any light on this, please? I have asked Zoho support; however, they're just as confused,
                                                                                                              • Zoho CRM Meetings Module Issues

                                                                                                                We have a use-case that is very common in today's world, but won't work in Zoho CRM. We have an SDR (Sales Development Rep) who makes many calls per day to Leads and Contacts, and schedules meetings for our primary Sales Reps. He does this by logging
                                                                                                              • Zoho Books integration sync from Zoho CRM does not work

                                                                                                                Hi Zoho Community & Zoho Support We just tried to get a sync some products into Zoho Books from CRM using the native sync and we're getting an error: "It looks like some mandatory fields you're trying to map are empty. Please provide valid field names
                                                                                                              • Disable Auto Send Email Notification in Invoice Creation

                                                                                                                Here is what I am facing Make payment via Razor Pay (All Good) Capture payload data on my webapp Send this data, along with other data to Zoho books to create the invoice However in this step - An email goes to the client + The Invoice remains as draft
                                                                                                              • P & L Sub-categorized accounts

                                                                                                                How can I show sub-categorized Income and Expense accounts on the P & L report?
                                                                                                              • Report showing Bill Details with Project and Sales Invoice Number

                                                                                                                Hi There, I am hoping that someone can help, I am looking for report that can show the bill and expense details along with project its as assigned to and the invoice number that the sales has been raised in. The goal is I can filter a customer/project
                                                                                                              • Advanced Payment for Inventory Items with serial numbers

                                                                                                                Hello, We sell equipment that we track the unique serial numbers on using Sales Orders. We can charge the customers an advanced payment, then the balance on delivery. We cannot figure out a way to do this in Books/Inventory: - Cannot part invoice a SO
                                                                                                              • Is it possible to restrict ZCRM user to see only custom views created by administrator

                                                                                                                I have segmented data in my CRM and I want to allow different users to be able to see only parts of it based on some criteria. I've tried to create and share a custom view, but then there is always an option for user to see all open lead for example.
                                                                                                              • Issues Logging into ZOHO

                                                                                                                Hello, one of my coworkers is having issues logging into ZOHO, she has requested a code when entering and the email is correct but she has not received the code. can you help us with this?
                                                                                                              • Google Fonts Integration in Pagesense Popup Editor

                                                                                                                Hello Zoho Pagesense Team, We hope you're doing well. We’d like to submit a feature request to enhance Zoho Pagesense’s popup editor with Google Fonts support. Current Limitation: Currently, Pagesense offers a limited set of default fonts. Google Fonts
                                                                                                              • Next Page