Adjusting Physical Inventory

Adjusting Physical Inventory

Not getting very far with support on this one, they say they are going to fix it but nothings happened since November. Please give this a thumbs up if you would like to see this feature or comment if you have some insight. 

Use Case: Inventory set to be based on shipments and receives.

Physical Stock panel on item:

1. Item 1 has 35 items on the shelf, no sales orders yet.

Stock on Hand = 35
Commited Stock = 0
Available for sale = 35

2. Sales order is raised for qty 35 (not shipped yet)

Stock on Hand = 35
Commited Stock = 35
Available for sale = 0

3. We do a stock take and notice 3 have gone missing (Lets say they were stolen) meaning there is 32 on the shelf. We adjust the stock and get this screen:



We enter 32 in "New Quantity on Hand"

Stock now shows:

Stock on Hand = 67
Commited Stock = 35
Available for sale = 32

But I have 32 on the shelf not 67...... The stock take screen asks for "New Stock On Hand" but it is actually interpreting this as "Available for Sale", it is doing the following calculation to determine the amount to adjust by:

The current logic: "Entered on hand figure" - "Available for sale" = "Adjustment Amount"
e.g. 32 - 0 = 32. (It then increments the stock by 32 bringing us to 67 from 35)

The logic should be

"Adjustment amount entered" - "Current Stock on hand" 
e.g. 32 - 35 = -3.  Then increment the stock by -3 which brings us to 32 the correct physical amount. 

This is driving me crazy and making it near impossible to do stock takes as we constantly have committed stock. 

It is possible that this is tied to the accounting stock management setting and it just doesn't work when set to manage stock by shipments and receives which we are on. Works in accounting world but not in the real one!

Please comment/thumbs up if you can, I need to push this with Zoho inventory and get it fixed.

    Access your files securely from anywhere

          Zoho Developer Community

              Bootcamp
              Community
              Pricing
              Webinars
              What's New
              Integrations
              Contact Support
              Contact Sales

                Zoho Survey Resources
                  Features
                  Survey Templates
                  Integrations
                  Community
                  iOS Mobile Surveys
                  Pricing
                  Android Mobile Surveys
                  Insurvey Blogs
                  Insight Blogs
                  Tips & Tricks





                                Latest Feature Updates


                                    Zoho Desk Resources

                                    • Desk Community Learning Series


                                    • Digest


                                    • Functions


                                    • Meetups


                                    • Kbase


                                    • Resources


                                    • Glossary


                                    • Desk Marketplace


                                    • MVP Corner


                                    • Word of the Day




                                        Zoho Marketing Automation
                                          Zoho SalesIQ Resources


                                                Manage your brands on social media
                                                Access Zoho Social

                                                  Zoho Pagesense Resources


                                                      Zoho TeamInbox Resources

                                                        Zoho DataPrep Resources



                                                          Zoho CRM Plus Resources

                                                            Zoho Books Resources


                                                              Zoho Subscriptions Resources

                                                                Zoho Projects Resources


                                                                  Zoho Sprints Resources


                                                                    Qntrl Resources


                                                                      Zoho Creator Resources



                                                                          Zoho Campaigns Resources


                                                                            Zoho CRM Resources

                                                                            • CRM Community Learning Series

                                                                              CRM Community Learning Series


                                                                            • Kaizen

                                                                              Kaizen

                                                                            • Functions

                                                                              Functions

                                                                            • Meetups

                                                                              Meetups

                                                                            • Kbase

                                                                              Kbase

                                                                            • Resources

                                                                              Resources

                                                                            • Digest

                                                                              Digest

                                                                            • CRM Marketplace

                                                                              CRM Marketplace

                                                                            • MVP Corner

                                                                              MVP Corner





                                                                                Design. Discuss. Deliver.

                                                                                Create visually engaging stories with Zoho Show.

                                                                                Get Started Now


                                                                                  Zoho Show Resources


                                                                                    Zoho Writer Writer

                                                                                    Get Started. Write Away!

                                                                                    Writer is a powerful online word processor, designed for collaborative work.

                                                                                      Zoho CRM コンテンツ






                                                                                        Nederlandse Hulpbronnen


                                                                                            ご検討中の方





                                                                                                  • Recent Topics

                                                                                                  • I have been looking for CVID to get segmate list where & how can fnd it?

                                                                                                    I am trying to get segment details from the Zoho API. The API documentation says that the CVID is a mandatory parameter, but I cannot find the CVID in the "getmailinglists" API. Can you tell me where to find the CVID?

                                                                                                  • Fiverr is better than Zoho Partners

                                                                                                    For anyone out there looking for help with Zoho Creator's confusing Deluge, I highly recommend hiring NON ZOHO PARTNERS on Fiverr. I've had much better experiences with those who are NOT certified by Zoho. Almost every single "certified" zoho partner

                                                                                                  • Another nightmare experience with a "Zoho Partner": Cloud Z Technologies

                                                                                                    I found "CloudZTech" on fiverr and I hired them to do a simple $300-$500 task. They did not deliver on time and I was forced to fire them. You guys must watch out for these fake ZOHO PARTNERS, 99% of them don't have the expertise necessary to help. I

                                                                                                  • error in importing customers

                                                                                                    get this error message while importing customers, there is no column for COUNTRY CODE in sample excel file

                                                                                                  • Marketing Automation pour maximiser le ROI : évaluer les performances et optimiser les campagnes

                                                                                                    Le Marketing Automation a transformé la manière dont les entreprises mènent leurs actions marketing, offrant une solution efficace pour simplifier les processus, améliorer la productivité et, surtout, maximiser le ROI. Dans un environnement commercial

                                                                                                  • Spotlight series #25 - Create presentation outlines using Zoho Show's Chrome extension

                                                                                                    Hello all, the feature in this month's spotlight is Zoho Show's Chrome extension. The first step to creating a good presentation is outlining your ideas—a crucial process that sets the foundation for everything that follows. But this often involves extensive

                                                                                                  • Noto Sans numericals appearance changed?

                                                                                                    Before the update on Christmas the numbers looked a little skinnier and in my opinion it looked really nice. Why did it change?

                                                                                                  • Will zoho thrive be integrated with Zoho Books?

                                                                                                    title

                                                                                                  • Workload Reports

                                                                                                    Under Reports > Workload Reports, would it be possible to get Kanban view sorted by Task Owner? Seems like it'd be an easier/ quicker view of how many tasks are assigned to each user and what status they're at. Also gives you more information about the

                                                                                                  • attributed automatically database section

                                                                                                    Hello everyone and happy holidays... here in zoho CRM, I created 3 bases: - Properties (House, apartment ...) - Transactions (Notaries, ...) - Real estate ads I want when the address is identical on these three bases, that in "Properties" the transactions

                                                                                                  • Remove County field from Customer Address input screen (or allow input to be deleted)

                                                                                                    We are in the USA and have just noticed that there is now a County field in the Customer Address input screen (and maybe other areas of Zoho Books, but this is the one affecting us at the moment). County is not important to our business, and in fact we

                                                                                                  • Custom Module I made shows the records I uploaded are there but they are not showing up.

                                                                                                    Here's a screenshot of the module - It shows there are around 2000 records but it says that there aren't any. The module is viewable by administrators and I am on an administrator account so I am not sure why the records aren't showing. Any help would

                                                                                                  • Webform & spam

                                                                                                    Hi, We set up 2 webform on our website, fowarding the content to Zoho CRM. Since it has been opened up, we are getting lot of spam message (for now about 20 a day). To lower the  amount of false new leads we added the captcha field and new enquieries are send to the Approval Leads list. However we still get some spam. Is there any "anti spam" mechanism built in Zoho CRM, or how is the best way to avoid these kind of spam ? Thanks

                                                                                                  • Domain Verification

                                                                                                    Hey,  How do I know that my account is verified by Zoho?  Do I need some zd code/number for it?  Need help asap! 

                                                                                                  • Need Help with Journey in Zoho Marketing Automation

                                                                                                    Hello everyone, I’m new to Zoho Marketing Automation and am trying to build a journey that triggers based on the contract end date of customers. My goal is to send them an email with an ebook one day before their contract ends. To achieve this, I used

                                                                                                  • Announcing Trident desktop app for Zoho Mail & Zoho Workplace users

                                                                                                    Hello Community, I hope you are doing well and staying safe. As you know, our Mail & workplace teams have been constantly working on adding more value to our offerings to ensure you and your organization continue enjoying your Zoho experience. As part

                                                                                                  • Emails cannot be received

                                                                                                    Hey, There is an issue in my Zoho account, E-mails can be send from my side but cannot be received on my account MX, DCIM and other are added but still cant receive them. Please help me to solve this problem at your earliest convenience and this is happening

                                                                                                  • Kudos to the Zoho Flow Team!

                                                                                                    Hi Zoho Flow Team, Way to go on the new design—it looks fantastic! We especially love the festive touch with the Christmas decorations. It's a delightful and thoughtful addition that brings a bit of holiday cheer to the experience. Keep up the amazing

                                                                                                  • Website not found when trying to unlock Zoho vault with fingerprint(authenticator) in windows 11

                                                                                                    Whenever I try to unlock the Zoho vault with fingerprint(authenticator) it shows the Website not found on the server. To replicate the issue follow the below steps: Download the zoho vault extension and login. And now open the zoho vault extension ->

                                                                                                  • Kaizen #170: FAQs on Notification APIs

                                                                                                    Hello all!! Welcome back to another post in the Kaizen series! In this post, we will address the most frequently asked questions about Zoho CRM's Notification APIs from the Zoho CRM Developer Community Forum. Notification API This API allows you to subscribe

                                                                                                  • Extracting data from cells in zoho sheets for zoho books

                                                                                                    I am currently uploading my bank statment in excel format to zoho workdrive. I would like flow to extract certain data and send it to zoho books. Would scripting in zoho flow be able to help me with this? By this I mean should I attempt this in zoho flow

                                                                                                  • Multiple templates (Settings > Email templates)

                                                                                                    Hi Zoho, We would like to have more options to select a template when sending an email in Zohosign. Currently we can only add 1 template per option: Is this possible? Kind regards, Tristan

                                                                                                  • How to find the number that appears most often in a list (the Mode of a list)

                                                                                                    I have a list that contains a list of 5 string values. I want to find which value is repeated most often and place that value into a single line text field Example List1 = Learning,Learning,Shaping,Leading,Learning In List1 the value “Learning” appears

                                                                                                  • Sorting and previewing notes

                                                                                                    I use the method of sorting notes by edit date in both the desktop and android clients, newest notes on top. When I edit a note on Android and exit it to the notebook, it does not move to the very top. Only when I exit the notebook and enter it again,

                                                                                                  • Allow Multiple Scheduled Appointments with Zoho Support

                                                                                                    Dear Zoho Team, I hope you're doing well. First, thank you for introducing the option to schedule support calls via the Zoho CRM booking link. This has been a fantastic enhancement, eliminating the need for back-and-forth coordination when scheduling

                                                                                                  • Pivot table with Text values - "Matrix Report"

                                                                                                    User Story - As a user, I would like the ability to display textual data in a two-way table, matrix format (text datatypes, not numerical datatypes displayed as a dimension) One major feature missing from the Pivot tables in Zoho Analytics is the ability

                                                                                                  • Domain not usable

                                                                                                    We have not used this domain because the Chrome systems on our office devices are not compatible with your technology. I am sorry if no one has never advised you of this. Please cancel if it has not already been canceled. Ticket# 7526594 Please see

                                                                                                  • Bigin iOS, macOS and Android app update - File Cabinet

                                                                                                    Hello Everyone! In the most recent iOS (v1.7.1) and macOS (v1.5.1) updates of the Bigin app, we have included support for the File Cabinet functionality. You can access this feature as a topping within the web app (bigin.zoho.com) and conveniently use

                                                                                                  • Power of Automation :: Automatically close the associated tasks once the Issues are closed

                                                                                                    Hello Everyone, A Custom Function is a user-written set of code to achieve a specific requirement. Set the required conditions needed as to when to trigger using the Workflow rules (be it Tasks / Project) and associate the custom function to it. We have

                                                                                                  • Meeting vs Zoom and why we are moving

                                                                                                    Dear Meeting team,                                   I want to share my thoughts on Meeting vs Zoom and explain why we are moving back to Zoom for all our video conferencing, even though it is part of our Zoho One Subscription. 1). Video & Audio quality - We see a significant downgrade in video quality when using Meeting vs Zoom, even when using the same internet connections.  Meeting video is blurry and not sharp compared to Zoom.  Audio is also hit and miss on Meeting with frequent drop outs and

                                                                                                  • booking link that expires

                                                                                                    I have a suggestion that is  crucial. When i send booking URL to clients they keep the link and they book appointment whenever they want multiple times. You should give us the Booking URL feature. We should be able to send it and the user can use it only

                                                                                                  • Accessing Subform Data using getRecordByID

                                                                                                    I am getting data from Zoho Creator using deluge zoho.creator.getRecordByID task, from another application. The report contains a subform, and that subform is in the detail view of the report. I do not appear to have any subform data in the JSON response,

                                                                                                  • The email address you have entered belongs to a different deployment/region.

                                                                                                    Hi, I am trying to create the user - mprust@crombiecomputers.co.uk but keep getting the message below -  The email address you have entered belongs to a different deployment/region. Please contact support@zohoaccounts.com for assistance. Look forward

                                                                                                  • Pre-fill TO and CC fields for Email Templates

                                                                                                    This would be a game changer to be able to set either specific email addresses or merge fields based on deal role titles into email templates. Please pass this along to *hopefully* add to future features of Zoho CRM.

                                                                                                  • Leads and Deals Issue

                                                                                                    Hi! Is Zoho having trouble today? I've been experiencing issues today. When I move a deal to closed/won, it previously would require a closing date but today the screen just went blur and the closing date did not pop up. And then under leads, I was trying

                                                                                                  • QR codes in templates

                                                                                                    I'm excited about the new QR code generator. I have included a QR code that contains the record ID setting "${ID}" as input data. In the report detail it works perfectly but when printing it in a template the code is not shown.

                                                                                                  • Domain verification is in progress... (How long do I need to wait?)

                                                                                                    Trying to setup my first email domain by connecting with GoDaddy. Have been here for quite some time and the screen is not changing. How long should this take?Send DataSend Data

                                                                                                  • How do I hide all leads from Standard users in my CRM ZOHO

                                                                                                    I want to configure my crm zoho in such a way that standard users will only see leads owned or assigned to them. How do I go about doing this? I have tried all i could, but nothing...can anyone help me?

                                                                                                  • How to Implement Time-Based Filters in Zoho Workflows?

                                                                                                    Hi everyone, I’m looking for a workaround to implement time-based filters in Zoho workflows. Specifically, I need a workflow to trigger only within certain hours (e.g., between 10:00 AM and 8:00 PM, Sunday to Friday). Currently, Zoho workflows execute

                                                                                                  • is there a better way to routinely export my project timesheets?

                                                                                                    Hi there, I am somewhat happy with how Zoho books handles time.  One thing that is missing is more user driven control over my data.  I have a workflow where I constantly need to give customers feeds of work done.  So I pick a project, and would ideally

                                                                                                  • Next Page