Announcing Agentic AI - Ask Zia!

Announcing Agentic AI - Ask Zia!

We are delighted to roll out the new agentic AI capabilities in Ask Zia, where every stage of the BI workflow is assisted by AI. With a human-in-the-loop approach, Ask Zia ensures that you’re in command of the decision, while AI handles the complexity.


Upholding our commitment to the motto – Analytics for All, Ask Zia, the AI agent (powered by LLMs), empowers users of different personas, such as data engineers, data analysts, and business users, to build and automate data pipelines and get intelligent recommendations and contextual suggestions through natural language prompts.

Ask Zia for Data Engineers

Ask Zia helps data engineers accelerate data preparation and pipeline tasks through natural language prompts.

Build Data Pipelines 


Ask Zia pipeline builder allows you to build, clean, transform, and automate data pipelines using simple, natural language. This streamlines the entire ETL process thereby reducing manual effort.

Learn more

Transform with Examples


Transform by example easily helps you transform the data in any column to your needs just by providing examples of the output. 

Learn more

Ask Zia for Data Analysts and Business Users

Build reports and dashboards using simple natural language. Get contextual narratives to understand the What and Why behind any scenario.

Smarter Report Creation


While users have always been able to build reports using Ask Zia, the new LLM-powered enhancements significantly improve the experience. With LLMs now driving report creation, Ask Zia better understands your queries, recommends the most relevant visualizations, and delivers deeper, more meaningful insights.

Learn more

Dashboard Creation Made Easy


Build fully functional dashboards using natural language prompts. Describe your requirements, and Ask Zia brings together the most relevant reports, applies filters, and arranges them into a customizable dashboard ready to share, explore, and act on.

Learn more

Get Actionable Insights and Smart Recommendations


Data analysts and business users no longer need to sift through multiple reports to uncover key insights. While Ask Zia has supported descriptive and predictive insights, it now goes further by offering diagnostic and prescriptive insights, helping you understand why something happened and recommendations for what actions to be taken next. This empowers you to move from insights to action faster.

Learn more

Create Data Stories Using Slideshow Skills


Turn insights into impactful data stories. Create slideshows directly from reports and dashboards. Just use a simple prompt, and Zia will compile key visuals and narratives into a ready-to-present deck, saving you time and effort.

Learn more

Take Instant Actions 


With Action Skills, you can instantly share reports, schedule email deliveries, and export dashboards within the Ask Zia portal without switching tabs.

Learn more

Embed Ask Zia Anywhere


Embed Ask Zia directly into the applications you work with. Ask questions, explore data, detect patterns or anomalies, and identify the key factors driving the metrics without switching platforms. Ask Zia is context aware, and insights are provided based on the user's role, data context, and access permissions. 

Learn more

Build Custom Agents with MCP server

The Zoho Analytics MCP Server (Beta) implements the Model Context Protocol (MCP), a standardized interface that enables AI models to interact seamlessly with applications. This middleware solution bridges the gap between AI agents and MCP clients, enabling them to leverage the powerful data analysis capabilities of Zoho Analytics to build custom agentic solutions.

Learn more.


Notes
Note: 
The GenAI capabilities are available in Premium and Enterprise plans. Learn more.

Do try out the new features and share your valuable feedback with us at support@zohoanalytics.com. Your suggestions are crucial to helping us improve and serve you better.

    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • What's New in Zoho Analytics - November 2025

                                                              We're thrilled to announce a significant update focused on expanding your data connectivity, enhancing visualization capabilities, and delivering a more powerful, intuitive, and performant analytics experience. Here’s a look at what’s new. Explore What's
                                                            • What's New in Zoho Analytics - October 2025

                                                              Hello Users! We're are back with a fresh set of updates and enhancements to make data analysis faster and more insightful. Take a quick look at what’s new and see how these updates can power up your reports and dashboards. Explore What's New! Extreme
                                                            • What’s New in Zoho Analytics – September 2025

                                                              Hello Users!! In this month’s update, we’re raising the bar across multiple touchpoints, from how you bring in data, plan and track projects to how you design and brand your dashboards. We’ve added the all-new Gantt chart for project visualization, expanded
                                                            • Announcing Agentic AI - Ask Zia!

                                                              We are delighted to roll out the new agentic AI capabilities in Ask Zia, where every stage of the BI workflow is assisted by AI. With a human-in-the-loop approach, Ask Zia ensures that you’re in command of the decision, while AI handles the complexity.
                                                            • Invitation-Based User Access in Zoho Analytics

                                                              Hello everyone, We’re rolling out an important update on how users are added to your Zoho Analytics Organization and Workspaces. Previously, when admins added users, they were automatically added to the organization. Moving forward, to improve security


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • Greek character in Deluxe script

                                                                                                                Hi, We have been using a script since 2022 which replaces characters in Greek contact names using replaceAll. Since this morning, all the Greek characters used in the script have turned to question marks. I tried retyping the characters, copy-pasting
                                                                                                              • CRM Related list table in Zoho analytics

                                                                                                                In Zoho Analytics, where can I view the tables created from zoho crm related lists? For example, in my Zoho CRM setup, I have added the Product module as a related list in the Lead module, and also the Lead module as a related list in the Product module.
                                                                                                              • Zoho learn Custom portal - networkurl & CustomPortalId

                                                                                                                I want to get my individual account’s networkurl and customportalId to use in this API: https://learn.zoho.com/learn/api/v1/portal/<networkurl>/customportal/<customportalId>/manual How can I retrieve the networkurl and customportalId using the API? I
                                                                                                              • Connecting zoho creator to zoho writer to send prefilled documents

                                                                                                                i will paste the worflow below // Get user's submitted data from the form userSalary = input.Current_Salary; userCIBIL = input.CIBIL_Score; userEmail = input.Email; userName = input.Name; // You need to get the Document ID from the URL of your Zoho Writer
                                                                                                              • Zoho Creator to Zoho Writer for prefilled documents...

                                                                                                                In response to the question about connecting Zoho Creator to Zoho Writer for prefilled documents, I wanted to share a working implementation that demonstrates how to use the record_id parameter with the Zoho Writer Merge API. This allows Writer to automatically
                                                                                                              • Managing functions

                                                                                                                Can someone let me know if there are any plans to improve the features for managing functions in CRM? I have lots of functions and finding them is hard. The search only works on the function name and the filter only works on function type. I have created
                                                                                                              • Introducing our latest privacy enhancement - Hiding email IDs in Zoho Cliq Networks

                                                                                                                Hello everyone, Zoho Cliq Networks offers a powerful collaboration platform that allows businesses to create dedicated digital workspaces for external vendors, partners, or individuals you want to communicate with professionally without adding them to
                                                                                                              • zoho performance

                                                                                                                OVERALL CONFIGURATION OF ZOHO PERFORMANCE Quarterly performance review Self rating and scoring Manager rating and scoring
                                                                                                              • Zoho Social API for generating draft posts from a third-party app ?

                                                                                                                Hello everyone, I hope you are all well. I have a question regarding Zoho Social. I am developing an application that generates social media posts, and I would like to be able to incorporate a feature that allows saving these posts as drafts in Zoho Social.
                                                                                                              • When will it be possible to edit Subform records via either views or tabular reports?

                                                                                                                Hey there, data maintenance often requires mass update of quite a lot of records. While this is a piece of cake via either List view or Zoho sheet view, the same cannot be carried out for subform records yet. When one of the two options will be made available?
                                                                                                              • Onboarding

                                                                                                                Hello Team, Im yuktha working as HR at Ossisto Technologies. We are currently utilizing zoho for onboarding candidate. right now facing issue with onboarding Attaching the screenshots for your reference
                                                                                                              • Archiving Contacts

                                                                                                                How do I archive a list of contacts, or individual contacts?
                                                                                                              • How do I change a form's name? Why isn't this more intuitive?

                                                                                                                Can someone please let me know how to change a form's name?
                                                                                                              • Control Over Zia Generative AI Reply Assistance Behavior

                                                                                                                Hello, I would like to request an enhancement to the Zia Generative AI feature, specifically concerning the Reply Assistance within Zoho Desk. Current Issue: When replying to a ticket, the Ticket Properties section is automatically replaced by the Zia
                                                                                                              • Zia now integrated with Open AI in Zoho Desk

                                                                                                                The powerful integration of Zia with OpenAI, has empowered Zoho Desk reach a new level of efficiency and performance. With contextual self-service capabilities, Zia enables agents to boost their productivity and delivers superior customer experiences.
                                                                                                              • Zoho Desk Partners with Microsoft's M365 Copilot for seamless customer service experiences

                                                                                                                Hello Zoho Desk users, We are happy to announce that Zoho Desk has partnered with Microsoft's M365 to empower customer service teams with enhanced capabilities and seamless experiences for agents. Microsoft announced their partnership during their keynote
                                                                                                              • Employee self-service portal: Onboarding and continuous learning platform for support reps

                                                                                                                Hello everyone, In any organization, employees must go through multiple courses to learn about the product, their organization's standards, and how to respond to customer queries using the knowledge base articles available. This typically requires completing
                                                                                                              • 2024 Email Authentication Standards: Elevating Security with Google and Yahoo

                                                                                                                In contemporary email communication, email authentication plays a pivotal role in mitigating email fraud, spam, and phishing attacks. Brace yourself for a new level of security. Starting February 2024, Gmail and Yahoo will be implementing robust email
                                                                                                              • Contact custom field in layout

                                                                                                                Good day, all, I have an "Extension" custom field in contacts, and would like to display the contact extension in the ticket layout, but I don't seem to be able to. What am I missing? Thanks Rudy
                                                                                                              • Exact match in name when searching workdrive

                                                                                                                Hello, I am wondering how to search workdrive files/folders with an exact match in the name. For example, when I search across folder with the url param search[name]=someName, I get multiple results such as "someName", "someNameAndMore", or "someName
                                                                                                              • Meeting impossible to use when sharing screen

                                                                                                                he Meeting tool in Brazil is practically unusable when sharing anything, whether it’s a presentation or simple navigation. When accessed via Cliq, the situation gets even worse: even basic calls fail to work properly, constantly freezing. And as you are
                                                                                                              • Changing the Default Search Criteria for Finding Duplicates

                                                                                                                Hey everyone, is it possible to adjust the default search criteria for finding and merging duplicate records? Right now, CRM uses some (in my opinion nonsensical) fields as search criteria for duplicate records which do nothing except dilute the results.
                                                                                                              • Is there a way to create a desktop shortcut for a website course portal?

                                                                                                                Hello everyone, I recently got a laptop and bought an online course from a website, Skillwint.com, which I visit regularly. I open that site many times a day and want to create a desktop shortcut so I can open it directly instead of searching in the browser
                                                                                                              • SalesIQ Tip for Admins: Your Safety Net for Data Recovery

                                                                                                                Ever clicked 'Delete' in your SalesIQ and then realized it was the wrong item? Maybe it was a prospect's chat that held important context you needed to refer to later on. Or, maybe you deleted an elaborate Zobot that you were still testing or planning
                                                                                                              • Depreciated mergeAndStore Function Help!

                                                                                                                Hello, I have a function designed to create a PDF containing information from the fields in a Deals record. There is a Writer Mail Merge template in WorkDrive that is populated via Deluge code, and a copy of the resulting PDF is then attached to the record.
                                                                                                              • Can I execute two 'functions' when completing a mail merge from CRM?

                                                                                                                Hi, I have set up a mail merge from CRM Deals to a template. I want a copy of this to be saved in Workdrive, and then a copy also saved back into the deal record from which the merge occurred. I can do both independent of each other, and managed to get
                                                                                                              • External Share > Edit: Cannot Create Zoho Files

                                                                                                                Hi Zoho, When we create an external share link with Edit permission, our external users are unable to create a Zoho file (Zoho Writer, Zoho Sheet and Zoho Show). They can only upload files. They can edit the Zoho files if we create them internally and
                                                                                                              • Zoho Mail iOS app update - RTL languages support and access emails using permalink and universal link, image upload resolution

                                                                                                                Hello everyone! In the most recent version of the Zoho Mail iOS app update, we have brought in support for RTL languages(Arabic and Urudu), providing a seamless reading experience with proper text alignment and layout throughout the app. We have also
                                                                                                              • Why are emails sending with @viazohocrm.com ?

                                                                                                                I just sent out mass emails from CRM. They are sending from the email below and people cannot reply, and they are getting this message: Address not found Your message wasn't delivered to sales.XXXXXXXX.com.au@viazohocrm.com because the address couldn't
                                                                                                              • Duplicating and referencing datasets

                                                                                                                I am moving from PowerBI to Zoho Analytics and while I find Zoho easier to use in many ways, there is one function that I use in PowerBI that I have not been able to find in Zoho.   I have several data sets that I need to modify in different ways to get
                                                                                                              • Zoho Inventory Now Supports VeriFactu for Businesses in Spain

                                                                                                                Starting from January 1, 2026, Spain requires real-time invoice reporting for all B2B transactions. From July 2026, this requirement will extend to B2C transactions as well. All reporting must be carried out through the VeriFactu to AEAT (Agencia Estatal
                                                                                                              • Why am I seeing deleted records in Zoho Analytics syncing with Zoho CRM?

                                                                                                                I have done a data sync between Zoho CRM and Zoho Analytics, and the recycle bin is empty. Why do I see deleted leads/deals/contacts in Zoho Analytics if it doesn't exist in Zoho CRM? How can I solve this problem? Thanks
                                                                                                              • Enhancements to Zoho Map integration tasks

                                                                                                                Hello everyone, We're excited to announce enhancements to the Zoho Map integration tasks in Deluge, which will boost its performance. This post will walk you through the upcoming changes, explain why we're making them, and detail the steps you need to
                                                                                                              • Let’s Talk Recruit: Meet Zia, your all-in-one AI assistant (Part-3)

                                                                                                                Welcome back to the Let’s Talk Recruit series. In the part 2 post, we explored how Zia has evolved with smarter summaries and seamless AI-assisted content creation. This time, we’re diving into the latest upgrades that take productivity even further —
                                                                                                              • Announcing Early Access to "Zoho CRM for Everyone" — A new and exciting update to Zoho CRM

                                                                                                                Update : Zoho CRM For Everyone's Nextgen Interface gets an upgrade! Hello everyone, We’ve updated the Zoho CRM for Everyone Nextgen interface based on your feedback. The UI is now simpler with a unified sidebar, a more visible global search and features
                                                                                                              • Unable to verify domain for Zoho People

                                                                                                                I have added TXT records in my DNS (GoDaddy) [screenshot attached], but unable to verify even after 12 hours after adding. On checking the console, it shows some errors [screenshot attached]. It appears that the verification flow is broken - please provide
                                                                                                              • Zoho Invoice Now Supports VeriFactu for Businesses in Spain

                                                                                                                Starting from January 1, 2026, Spain requires real-time invoice reporting for all B2B transactions. From July 2026, this requirement will extend to B2C transactions as well. All reporting must be carried out through the VeriFactu to AEAT (Agencia Estatal
                                                                                                              • Zoho Billing Now Supports VeriFactu for Businesses in Spain

                                                                                                                Starting from January 1, 2026, Spain requires real-time invoice reporting for all B2B transactions. From July 2026, this requirement will extend to B2C transactions as well. All reporting must be carried out through the VeriFactu to AEAT (Agencia Estatal
                                                                                                              • Weekly Tips : Make your email content error free with Spell check in Zoho Mail

                                                                                                                As someone who writes multiple emails a day, we are bound to make both grammatical and spelling errors. Most of them we may not even notice, and even if we do, we may not have the time to correct each one individually when we are in a hurry. So how do
                                                                                                              • Introducing Enhanced Storage Management

                                                                                                                We’re excited to roll out two new enhancements in Zoho Recruit, Subscription Information and Storage Management — designed to give admins complete visibility into subscription details, feature limits, and storage consumption — all from one place inside
                                                                                                              • Next Page